January 05, 2010

G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250 Media Gateway with an Avaya S8300 Server

Please note the G250 will go End of Sale on February 01, 2010

Optional G250 Media Gateway Components (continued)

Processor PowerQuick-2 8248
Memory 256 Mbps RAM and 64 Mbps Flash
Chassis 19” 2U, with 2 Media Module bays, Contact Closure Port, 8 PoE LAN
Ports, 4 Analog Trunk Ports, 2 Analog Line Ports, 1 Ethernet WAN Port,
USB Port.
Motherboard Internal
Riser Board Internal
System Status LED Board
Fans Internal
VoIP Engine Support for up to 10 calls, either compressed or uncompressed.
Power Supply Internal
CLI access RJ-45 port
Switch Layer 2 switch features for G250
10/100 PoE Layer 2 Ethernet ports
– 802.1p/Q support with tagging, up to 8 concurrent VLANs
– DiffServ support
– Rapid Spanning Tree, Port Redundancy, and SMON (G250
RSTP only)
– Link Layer Discovery Protocol (LLDP, IEEE 802AB) to
support SNMP network management
– Port Based Network Access Control (802.1x)

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 1

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Optional G250 Media Gateway Components (continued)

Router Internal
The MM340 has the following features:
- WAN protocols: PPP and Frame-Relay
- Routing protocols: Static, RIP, OSPF, VRRP
- Access list
- Multiple priority queues
- Latency limits for VoIP traffic
- Random early discard
- RTP header compression
- Fragmentation reassembly
- Policy-managed Access Control and QoS per interface
802.1p and DiffServ support
Call Classifiers 8
Announcement Up to 10 minutes of G.711 quality locally stored announcements, stored
Capability on the Media Gateway in non-volatile memory.
Music on Hold Up to 5 minutes of G.711 quality voice file for Music on Hold.
Capability
CMM 10 mailboxes, 2 call answer ports and 1 transfer ports.

The storage is shared in all cases for the gateways for music on hold, announcements or any
combination of the two.

Note: The IA770 is now an entitlement with Release 4. It has

been renamed Communication Manager Messaging (CMM) in
Communication Manager Release 5.2.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 2

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-BRI Media Gateway with an Avaya S8300 Server

Optional G250 Media Gateway Components (continued)

Processor PowerQuick-2 8248
Memory 256 Mbps RAM and 64 Mbps Flash
Chassis 19” 2U, with 2 Media Module bays, Contact Closure Port, 8 PoE LAN
Ports, 1 Analog Trunk Port, 2 ISDN BRI trunk ports, 2 Analog Line Ports,
1 Ethernet WAN Port, 1 Ethernet LAN Port, USB Port.
Motherboard Internal
Riser Board Internal
System Status LED Board
Fans Internal
VoIP Engine Support for up to 10 calls, either compressed or uncompressed.
Power Supply Internal
CLI access RJ-45 port
Switch Layer 2 switch features for G250
10/100 PoE Layer 2 Ethernet ports
– 802.1p/Q support with tagging, up to 8 concurrent VLANs
– DiffServ support
– Rapid Spanning Tree, Port Redundancy, and SMON (G250
RSTP only)
– Link Layer Discovery Protocol (LLDP, IEEE 802AB) to
support SNMP network management
– Port Based Network Access Control (802.1x)

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 3

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Optional G250 Media Gateway Components (continued)

Router Internal
The MM340 has the following features:
- WAN protocols: PPP and Frame-Relay
- Routing protocols: Static, RIP, OSPF, VRRP
- Access list
- Multiple priority queues
- Latency limits for VoIP traffic
- Random early discard
- RTP header compression
- Fragmentation reassembly
- Policy-managed Access Control and QoS per interface
802.1p and DiffServ support
Announcement Integrated announcements are supported in the G250:
Capability  
• 6 ports and up to 10 minutes of G.711 quality locally stored
announcements, stored on the Media Gateway in non-volatile memory
Music on Hold Up to 5 minutes of G.711 quality voice file for Music on Hold
Capability
CMM 10 mailboxes, 2 call answer ports and 1 transfer ports.

Note: The IA770 is now an entitlement with Release 4. It has

been renamed Communication Manager Messaging (CMM) in
Communication Manager Release 5.2.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 4

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-DCP Media Gateway with an Avaya S8300 Server

Optional G250 Media Gateway Components (continued)

Processor PowerQuick-2 8248
Memory 256 Mbps RAM and 64 Mbps Flash
Chassis 19” 2U, with 2 Media Module bays, Contact Closure Port, 12 DCP Ports,
4 Analog Trunk Ports, 2 Analog Line Ports, 1 Ethernet WAN Port, 1
Ethernet LAN Port, USB Port.
Motherboard Internal
Riser Board Internal
System Status LED Board
Fans Internal
VoIP Engine Support for up to 10 calls, either compressed or uncompressed.
Power Supply Internal
CLI access RJ-45 port
Switch Layer 2 switch features for G250
10/100 PoE Layer 2 Ethernet ports
– 802.1p/Q support with tagging, up to 8 concurrent VLANs
– DiffServ support
– Rapid Spanning Tree, Port Redundancy, and SMON (G250
RSTP only)
– Link Layer Discovery Protocol (LLDP, IEEE 802AB) to
support SNMP network management
– Port Based Network Access Control (802.1x)

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 5

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Optional G250 Media Gateway Components (continued)

Router Internal
The MM340 has the following features:
- WAN protocols: PPP and Frame-Relay
- Routing protocols: Static, RIP, OSPF, VRRP
- Access list
- Multiple priority queues
- Latency limits for VoIP traffic
- Random early discard
- RTP header compression
- Fragmentation reassembly
- Policy-managed Access Control and QoS per interface
802.1p and DiffServ support
Announcement Integrated announcements are supported in the G250:
Capability  
• 6 ports and up to 10 minutes of G.711 quality locally stored
announcements, stored on the Media Gateway in non-volatile memory
Music on Hold Up to 5 minutes of G.711 quality voice file for Music on Hold
Capability
CMM 10 mailboxes, 2 call answer ports and 1 transfer ports.

Note: The IA770 is now an entitlement with Release 4. It has

been renamed Communication Manager Messaging (CMM) in
Communication Manager Release 5.2.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 6

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-DS1 Media Gateway with an Avaya S8300 Server

Optional G250 Media Gateway Components (continued)

Processor PowerQuick-2 8248
Memory 256 Mbps RAM and 64 Mbps Flash
Chassis 19” 2U, with 2 Media Module bays, Contact Closure Port, 8 PoE LAN
Ports, 1 Analog Trunk Port, 2 Analog Line Ports, 1 T1/E1 port, 1
Ethernet WAN Port, 1 Ethernet LAN Port, USB Port.
Motherboard Internal
Riser Board Internal
System Status LED Board
Fans Internal
VoIP Engine Support for up to 16 calls and G.711 and 10 calls compressed.
Power Supply Internal
CLI access RJ-45 port
Switch Layer 2 switch features for G250
10/100 PoE Layer 2 Ethernet ports
– 802.1p/Q support with tagging, up to 8 concurrent VLANs
– DiffServ support
– Rapid Spanning Tree, Port Redundancy, and SMON (G250
RSTP only)
– Link Layer Discovery Protocol (LLDP, IEEE 802AB) to
support SNMP network management
– Port Based Network Access Control (802.1x)

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 7

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Optional G250 Media Gateway Components (continued)

Router Internal
The MM340 has the following features:
- WAN protocols: PPP and Frame-Relay
- Routing protocols: Static, RIP, OSPF, VRRP
- Access list
- Multiple priority queues
- Latency limits for VoIP traffic
- Random early discard
- RTP header compression
- Fragmentation reassembly
- Policy-managed Access Control and QoS per interface
802.1p and DiffServ support
Announcement Integrated announcements are supported in the G250:
Capability  
• 6 ports and up to 10 minutes of G.711 quality locally stored
announcements, stored on the Media Gateway in non-volatile memory
Music on Hold Up to 5 minutes of G.711 quality voice file for Music on Hold
Capability
CMM 10 mailboxes, 2 call answer ports and 1 transfer ports.

Note: The IA770 is now an entitlement with Release 4. It has

been renamed Communication Manager Messaging (CMM) in
Communication Manager Release 5.2.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 8

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Optional G250 Media Gateway Components (continued)

MM340 T1/E1 The Avaya MM340 Media Module provides one WAN access port for the
Media Module connection of an E1 orT1 data WAN. The MM340 may be deployed as an
interface to an IP-routed private enterprise network or as an interface to
an Internet service provider.
MM342 USP Media The MM342 media module provides one USP WAN access port. MM342
Module supports the following WAN protocols:
- EIA530
- V.35/ RS449
- X.21
NOTE: The cables are not supplied.

This is no longer orderable.

Communication The Communication Manager Messaging Application (CMM), embedded
Manager on the Avaya S8300 Server, delivers voice, fax and email in order to
Messaging enhance and simplify the communications and the exchange of
Application information within both small enterprises, as well as small locations of
large enterprises to make them more successful. The CMM uses the
Linux operating system, making it consistent with the operating system
of the Media Gateway.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 9

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250 Media Gateway with an Avaya S8300 Server

     

V1 V2

Port Description
TRUNK (1,2 3 and 4) An analog port. Part of an integrated analog
media module.
LINE (5 and 6) Analog telephone ports of the integrated
analog media module. An analog relay
between TRUNK and the leftmost LINE port
provides Emergency Transfer Relay (ETR)
feature.
CON Console port for direct connection
 of CLI
console RJ-45 connector or serial modem
USB Supported with Multitech MultiModemUSB
CCA RJ-45 port for ACS (308) contact closure
adjunct box.
ETH WAN RJ-45 10/100BASE-TX Ethernet WAN port.
ETH LAN PoE RJ-45 Power over Ethernet LAN switch ports.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 10

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-BRI Media Gateway with an Avaya S8300 Server

V1 V2

Port Description
ANALOG TRUNK (1) An analog port. Part of an integrated analog
media module.
ANALOG LINE (2 and 3) Analog telephone ports of the integrated
analog media module. An analog relay
between TRUNK and the leftmost LINE port
provides Emergency Transfer Relay (ETR)
feature.
ISDN BRI TRUNK (4 and 5) (Basic Rate Interface) 2B+D access ports for
ISDN
CON Console port for direct connection of CLI
console RJ-45 connector or serial modem
USB Supported with Multitech MultiModemUSB
CCA RJ-45 port for ACS (308) contact closure
adjunct box.
ETH WAN RJ-45 10/100BASE-TX Ethernet WAN port.
ETH LAN PoE RJ-45 Power over Ethernet LAN switch ports.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 11

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-DCP Media Gateway with an Avaya S8300 Server

V1 V2

Port Description
ANALOG TRUNK (1 to 4) Analog ports. Part of an integrated analog
media module.
ANALOG LINE (5 and 6) Analog telephone ports of the integrated
analog media module. An analog relay
between TRUNK and the leftmost LINE port
provides Emergency Transfer Relay (ETR)
feature.
CON Console port for direct connection of CLI
console RJ-45 connector or serial modem
USB USB port. Supports the connection of the
Multitech MultiModemUSB MT5634ZBA-USB-
V92 USB modem.
CCA RJ-45 port for ACS (308) contact closure
adjunct box.
ETH WAN RJ-45 10/100BASE-TX Ethernet WAN port.
ETH LAN (1 and 2) RJ-45 10/100BASE-TX Ethernet LAN ports
DCP (1 to 12) DCP (Digital Communications Protocol) ports.
These DCP ports are intended for in-building
use only.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 12

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya G250-DS1 Media Gateway with an Avaya S8300 Server

V1 V2

Port Description
ANALOG TRUNK (1) An analog port. Part of an integrated analog
media module.
ANALOG LINE (2 and 3) Analog telephone ports of the integrated
analog media module. An analog relay
between TRUNK and the leftmost LINE port
provides Emergency Transfer Relay (ETR)
feature.
T1/E1 (4) T1/E1 WAN port
CON Console port for direct connection of CLI
console RJ-45 connector or serial modem
USB USB port. Supports the connection of the
Multitech MultiModemUSB MT5634ZBA-USB-
V92 USB modem.
CCA RJ-45 port for ACS (308) contact closure
adjunct box.
PRI The PRI ports are capable of supporting PRI
signaling for 23 bearer channels in the US or
30 bearer channels outside of the US. NFAS
signaling is not supported.
ETH WAN RJ-45 10/100BASE-TX Ethernet WAN port.
ETH LAN PoE (1 to 10) RJ-45 10/100BASE-TX PoE LAN ports

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 13

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

V1 V2

G250 SLOT ASSIGNMENTS

Media Module Permitted Slots Description
MM340 1 V2
– E1/T1 WAN Port

MM342 1 V2
USP WAN Port

No longer orderable.
Avaya S8300 V1
Server
LSP Survivability

NOTES:

All Media Modules are now grey, not white.

When running Communication Manager 2.1 or later on an Avaya S8300 server, the “B”
version of the server is required.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 14

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

SLS (Standard Local Survivability)

Standard Local Survivability (SLS) provides a local G250 with a limited subset of MGC
functionality when there is no IP-routed WAN link available to an MGC, or no MGC is available.
SLS is not a replacement for ELS or LSP survivability, which offer full call-feature functionality
and full translations in the survivable mode. Instead, SLS is a cost-effective survivability
alternative offering limited call processing in survivable mode. Although the G250 has an
option to host an Avaya S8300 Server in ICC or LSP mode, SLS offers both local survivability
and call control.

In contrast to the server-based survivability features, SLS operates entirely from the media
gateway and requires a data set comprised of Avaya Communication Manager translations
(Survivable ARS analysis and configuration data). This data set is compiled and distributed to a
group of devices using the Provisioning and Installation Manager (PIM). In the absence of PIM,
the data set can be configured manually from individual media gateways using CLI commands.

SLS service

● Call capability for analog, DCP, and IP phones

● ISDN BRI/PRI trunk interfaces supported on the G250-DS1 and G250-BRI gateways
● Non-ISDN digital DS1 trunk interfaces supported on the G250-DS1 gateway
● Outbound dialing through the local PSTN (local trunk gateway) from analog, DCP, and IP
phones
● Inbound calls from each trunk to pre-configured local analog or IP phones that have
registered
● Direct Inward Dialing
● Multiple call appearances
● Hold and Call Transfer functions
● Contact closure feature
● Local call progress tones (dial tone, busy, etc.)
● Emergency Transfer Relay (ETR) in cases of power loss
● Auto fallback to primary MGC
● IP station registration

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 15

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Avaya phones supported in SLS

Analog DCP IP

2500 2402 4601

2410 4602
2420 4602sw
6402 4610sw
6402D 4612
6408 (default) 4620
6408+ 4620sw
6408D 4621
6408D+ 4622
6416D+ 4624
6424D+ 4625
8403B
8405B
8405B+
8405D
8405D+
8410B
8410D
8411B
8411D
8434D

The new Avaya 16xx and 96xx IP phone families are not directly referenced in the G250/G350 CLI.
When you administer these phones via the CLI, use the following mapping:

Model name   CLI interface name

1603 4610
1608 4610
1616 4620
9610                4606
9620                4610
9630                4620
9640                4620
9650                4620

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 16

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Call processing in SLS mode

In survivable mode, SLS provides only a limited subset of Avaya Communication Manager call
processing functionality:

● Limited call routing through a Survivable ARS Analysis Table (in the PIM application or
through the CLI) and COR calling permissions.

● Inbound calls are directed in one of three ways:

- Using the Incoming-Routing form.
- Using the Set Incoming-Destination on the Trunk group form, which enables
mapping to a given station.
- Inbound calls are directed to a previously-administered pool of available stations (the
Survivable Trunk Dest? field is y on the Station form). The search algorithm is
circular so that the incoming calls are fairly distributed.
!
Important:
SLS permits 911 calls, but the specific location information is not transmitted to
the Public Service Answering Point (PSAP) but only the general trunk-identifying
information. Emergency personnel will have a general location associated with
the trunk (for example, a building address), but nothing more specific like the
room or office number. Also, if a 911 call disconnects for any reason, emergency
personnel cannot reliably call the originator back.
A small business office’s address is sufficient from the perspective of emergency
routing.

● Communication Manager Feature Access Codes for ARS, Contact Closure, and Hold

● Acts as an H.323 Gatekeeper that enables IP endpoints to register simultaneously

● Direct Inward Dialing

● Multiple call appearances

● Hold and Call Transfer functions

● Contact closure feature

● Call Detail Recording

● Trunk Access Code (TAC) dialing

● Non-ISDN DS1 trunks (with in-band signaling)

● ISDN PRI/BRI trunks:

- T1 robbed-bit: all 24 channels serve as trunks without full 64kbps transmission
- E1 CAS: all 31 channels serve as trunks with full 64kbps transmission

● Centrex features
Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 17
Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Call processing not supported by SLS

● Many small business customers employ custom calling features like call waiting from the
BOC/LEC, attempting a more PBX-like capability. These features are not supported by
SLS.

● Non-ISDN signaling:
- DMI BOS signaling for T1 and E1
- R2-MFC signaling for E1

● Calling party name/number information to digital station displays

● Caller ID on outgoing analog station calls

● Caller ID on incoming analog loop-start trunk calls

● 3-party conferences

● Last Number Redial

● Call Forwarding-Busy/Don’t Answer

● No Music On Hold source or announcement playback

● Call Center features, including ASAI

● Connection Preserving Failover/Failback for H.248 Gateways

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 18

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Server Type Usage Number of Number of

H.248 LSPs
Gateways Supported
Supported
Avaya S8300C Media ECC in a G250 1 0
Server* module
Avaya S8500 External ECC 250 250
Server
Avaya S8700 External ECC 250 250
Server

*Cannot be installed internally in the G150.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 19

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

G250 Dimensions
Width 17.3 in. (43.94 cm)
Height 3.5 in. (8.89 cm)
Depth 13.375 in. (33.97 cm)
Weight 22.0 lbs. (10 kg)

Environmental Specifications
BTUs 900
Ambient Working Temperature 32-104 deg F
0-40 deg C
Humidity 95% non-condensing relative humidity
Operating Altitude up to 10,000 feet or 3,048 meters
Minimum clearance for system cooling Front 12 in. (30 cm)
Rear 18 in. (45 cm)
Consistent with EIA 464 data rack standards
Power rating 100-240 V~, 50-60 Hz, 2.2A <ax

G250 Amperage Information

Voltage 100-240 VAC
Receptacle IEC-320 (Any local cable can be attached)
Circuit Breaker 15 amp
Pole 1
Amp Draw 2.2

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 20

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

G250 Material Codes, Descriptions and SAP Codes

Media Gateway

Material Code Description

700342231 G250 Branch Gateway
700419542 G250 Analog Branch Gateway (Intl)
700397029 G250 Analog Branch Gateway RoHS
700397037 G250 BRI Branch Gateway RoHS
700397052 G250 DCP Branch Gateway RoHS
700397060 G250 DS1 Branch Gateway RoHS

WAN Modules

Material Code Description

700397128 MM340 – 1 T1/E1 port WAN Routing Media
Module RoHS

Software Licenses

Material Code Description

207931 CM5 G250 LSP W/ENTERPRISE ED SFTW LIC
207932 CM5 G250 LSP W/O ENTERPRISE ED SFTW LIC
207930 CM5 S8300 w/ G250 SFT LIC

VPN License

Now included at no charge in CM5.1 and later.

Modems

Material Code Description

700405020 S8300 MultiTech USB Modem
(Linux Server Modem)

Power Cords

Material Code Description

405362641 US Power Cord
407786623 European Power Cord
407786599 UK Power Cord
407786631 Australian Power Cord
407790591 India Power Cord
408161453 Argentina Power Cord

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 21

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.
 January 05, 2010
G250 Media Gateway

Avaya G250 Media Gateway

Contact Closure Adjunct

Material Code Description

107881435 PAR ACS Contact Closure

Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All other trademarks
identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the
property of their respective owners.

Author: Avaya Inc. – Proprietary – Use pursuant to Company Instructions 22

Melinda Skinner ©2010 Avaya Inc. All Rights Reserved.