G860 Media Gateway Hardware

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15-February-2008

G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860

Overview
Gateway supporting high density interfaces
9 to12 DS3 interfaces supported in the chassis
limited by CM capacities of 45-50K BHCC in first release.
OC3, STM-1 interfaces in future release
Small Footprint (5U) and Lower Cost
Significant reduction in number of PNs needed
SIP-based control
Carrier Grade Reliability (redundant system elements)
Element Management System from AudioCodes.
Ideal for Large IP-based Contact Centers and Campus

Owner: Avaya Inc. – Proprietary – Use 1


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Target Market

Need for at least one DS3 (28 T1s, 672 channels)


Large Contact Centers
~300+ agents
Large Campuses
~1,000+ phones
Mostly IP environment (H.323 or SIP stations)
But also supported in digital, analog and hybrid
environments

Owner: Avaya Inc. – Proprietary – Use 2


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Value
Significant reduction in equipment (gateway) price
Reduction of carrier access charges (break-even point for DS3 is
around 7 T1s)
Reduction in per-minute costs trough a carrier commoditization
strategy – FCE model
Lower costs associated with acquiring and maintaining data center
floor space (up to 85-90% reduction in space required)
Operational and maintenance cost savings by eliminating a large
number of G650 gateways (less power, UPS, cooling needs)
Installed and supported by Avaya Global Services
SIP gateway can provide SIP connectivity to other SIP-based
components (e.g., Avaya Voice Portal in consideration)

Owner: Avaya Inc. – Proprietary – Use 3


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Example
Customer requires 3000 trunks (125 T1s)
Configuration with only G650 will need at the very least
16 Port Networks
32 G650s with High/Critical Reliability
8 Fully Occupied Racks (4 G650s/Rack)
Configuration with HDTG/IP Phones will need (approximately)
2-4 Port Networks or
4-6 G650s with High/Critical Reliability
3 Racks

Note 1: More G650s might be needed to support voice mail, digital/analog phones,
IVRs, announcements, queuing, etc. Footprint reduction will vary for each
customer.
Note 2: HDTG costs is comparable to two critically reliable G650 Port Networks
(gateways + IPSIs + Media Resource)

Owner: Avaya Inc. – Proprietary – Use 4


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Positioning
Trunk Frac T1 (2) T1 (8) T1 DS3 (3) DS3
Capacity

G860

G650

Port
Network
G700

H.248
G350

H.248
G250

H.248

Note: G650 is required in the HDTG solution

Owner: Avaya Inc. – Proprietary – Use 5


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Technical Details - Design


G860 SIP signaling directly to CLANs
SES not used or required
SES might be required for other reasons (e.g., SIP
Phones)
Communication Manager does not directly control the
G860 – they are peers
CM provides all the media services support for
Announcements
Music on Hold
Conference/Service Observing (e.g., CMAPI)
Every G860 trunk requires a CM SIP Trunk

Incoming calls grouped to CLANs.

Incoming calls grouped to CLANs.

Owner: Avaya Inc. – Proprietary – Use 6


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Avaya Communication Manager Integration

IXC/
IXC/
PSTN
PSTN

DS3

SIP

HDTG

Media (RTP)

SIP Enablement Services

H.323 Phone SIP Phone

Owner: Avaya Inc. – Proprietary – Use 7


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Shuffling, Misc.
Shuffling is supported
From G860/SIP Trunks to any SIP Phone
From G860/SIP Trunks to any H.323 Phones registered to the
same CM
From G860SIP Trunks to any SIP Trunk
Shuffling is not supported
From G860/SIP Trunks to an H.323 Trunk
PSTN Trunk
ISDN PRI NFAS signaling
A-law, u-law

Owner: Avaya Inc. – Proprietary – Use 8


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Design/Capacity Rules
A single Communication Manager can support estimated
45-50k Busy Hours SIP Calls
A single CLAN can support estimated 5k Busy Hour Calls
A single Communication Manager can support up to
5,000 SIP trunks (please refer to SIP trunk rules)
Multiple Port Networks will be required for
Time-slots and DSPs for queues, announcements, music-
on-hold, conference, etc
More IPSI throughput (to handle messages from all
CLANs)

Owner: Avaya Inc. – Proprietary – Use 9


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Limitations
PRI-equivalent UUI transport not supported across SIP
BSR, CTI routed calls based on Adjunct Route with UUI,
UUI-related Call Center vectoring operations affected.
Resolution planned in the 4.1 release
DC Power only
AC version coming at the latest in 4.1
T.38 Fax, G.729A/AB and SRTP not supported in this
release
G729A/AB and SRTP support is there, just not tested
Testing planned for 4.1 release
No Modem support

Requires ASG and VPN for remote access

Owner: Avaya Inc. – Proprietary – Use 10


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Limitations

• PRI-equivalent UUI transport not supported across SIP


– BSR, CTI routed calls based on Adjunct Route with UUI,
UUI-related Call Center vectoring operations affected.
– Resolution planned in the 4.1 release
• DC Power only
– AC version coming at the latest in 4.1
• T.38 Fax, G.729A/AB and SRTP not supported in
this release
– G729A/AB and SRTP support is there, just not
tested
– Testing planned for 4.1 release
No Modem support
– Requires ASG and VPN for remote access

Owner: Avaya Inc. – Proprietary – Use 11


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860 Hardware Platform

Standard 19’’, 5U packaging


Redundant Modules:
3+1 DS3 Media Gateway boards (TP6310)
1+1 Shelf Controllers (SC-1)
1+1 Ethernet Switches (ES-1)
1+1 Alarm Functionality (SA-1)
Common Equipment Redundancy
2+1 Load-Sharing Power Supplies
4+1 Redundant Fans
Redundant Interfaces
1+1 Redundant Power inlets (DC)
N+1 PSTN Redundancy
NEBS III Compliant (DC only)
No single point of failure, when configured in redundant mode
All modules are Hot swappable
High Backplane capacity of 2x8Gbps (Ethernet)

Owner: Avaya Inc. – Proprietary – Use 12


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860 Platform – front view

G860 Media Gateway


TP6310 10 Power 5U, 10 Slot cPCI Chassis
Supply Modified cPSB
Fan TP6310 9
(PICMG 2.16) backplane
Tray TP6310 8 High capacity of
TP6310 7 2x17Gbps (Ethernet)
6U cPCI Boards
blank 6 Power
Supply Designed for:
blank 5 Carrier Environment
Ethernet Switch ES-1 4 NEBS Level 3
Ethernet Switch ES-1 3
Shelf Controller SC-1 2 Power
Supply
Shelf Controller SC-1 1

Owner: Avaya Inc. – Proprietary – Use 13


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860 Platform – rear view (DC Powered)


Rear Transition
Module (RTM)
– One of the
RTMs is a
FAN PS RTM -Redundant special
APM_DC RTM-Standard module –
(APM-DC)
providing the
RTM-Standard
PSTN
PEM_DC RTM-Standard redundancy
Feature
RTM-Standard
APM_DC
RTM-Standard
LIM Line Interface
PEM_DC Module (LIM) –
LIM makes
DC Power available 5
SAT
Connector Ethernet
SAT Ports – not
used by the
Power Termination Sync, Alarm & Timing Module system
Entry RS-232 blades.
Connector Blocks – for (SAT-1) – provides Alarm &
Module connecting Timing functions
(PEM- dry-contacts
DC)

Owner: Avaya Inc. – Proprietary – Use 14


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860 Element Management System (EMS)


Client/Server Architecture
Server runs on Sun Solaris 9
Client runs on Windows
Based on Java and SNMP v2
Uses Oracle DB 9i
Northbound interfaces available
Java
CLI
SNMP
Uses SNMP, HTTP, Telnet, and FTP
to communicate with the
gateways

SIP

Owner: Avaya Inc. – Proprietary – Use 15


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

G860 EMS Northbound Integration

NMS
Browse EMS Client Client Nodes Map View
in MG Context &
Unified Alarm
View

PM files fetch NMS


SNMP Traps Server
Forwarding

SNMP Traps SNMP Get / Set


&
Provisioning
PMs

SIP

SIP
AppServ/Pro
xy

Owner: Avaya Inc. – Proprietary – Use 16


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Owner: Avaya Inc. – Proprietary – Use 17


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Owner: Avaya Inc. – Proprietary – Use 18


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Owner: Avaya Inc. – Proprietary – Use 19


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Owner: Avaya Inc. – Proprietary – Use 20


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

Owner: Avaya Inc. – Proprietary – Use 21


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.
15-February-2008
G860 Media Gateway R1

Avaya G860 Media Gateway R1

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trademarks are the property of their respective owners.

Owner: Avaya Inc. – Proprietary – Use 22


Todd Young Pursuant to Company Instructions
@2008 Avaya Inc. All Rights
Reserved.

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