Mely Rose M.

Casenas BSIT 3 Block 2

ACTIVITY AND PERFORMANCE TASKS: ORGANIZING BUSINESS ACTIVITIES

Three (3) common issues/problems in organizing a business.

 Customer satisfaction and relationships – one of the most important aspects of a

successful organization is their customers and the relationships they uphold with
them. Satisfied customers contribute to increased revenue and consistent purchases
as a source of income. Customers become may unsatisfied with an organization
because the employees provide poor customer service or they’re unhappy with the
product itself.

 Productivity – productivity refers to the volume of work employees completed

successfully and according to schedule. Having high productivity means a company is
meeting their production quotas, business operations are on track and the business
is fulfilling all orders on time. An organization may suffer from productivity losses
because:
 Teams are understaffed
 Employees lose their interest in the work or get distracted
 Sudden structural and procedure changes can be jarring
 Stress inducers like unrealistic deadlines and poor leadership can made
working challenging. To combat this organizational issue, managers may
benefit from hiring on additional staff or provide employees with breaks
so they can relieve stress. Slowly ease your team members into upcoming
changes so they can prepare accordingly and set deadlines that are
realistic and achievable.

 Innovation - innovation is how companies develop new ideas and expand their
products and services. An organization that is innovative opens itself up to new
opportunities, integrates updated technology tools and becomes an industry leader.
Organizations experience low innovation and grow stagnant because:
 They have a company culture that stifles employee creativity.
 The company uses outdated business practices that don’t facilitate
innovation.

Three (3) or more ways on how to solve problems that occurs in organizing a business.

 Take the time to define the problem clearly – many executives like to jump into
solution mode immediately, even before they understand the issue. In some cases, a
small problem can become a big one with inappropriate actions. In all cases, real
clarity will expedite the path ahead.
  Pursue alternate paths on “facts of life” and opportunities – there are some things
that you can do nothing about. They’re not problems; they are merely facts of life.
Often, what appears to be a problem is actually an opportunity in disguise.
 Challenge the definition from all angles – beware of any problem for which there is
only one definition. The more ways you can define a problem, the more likely it is
that you will find the best solution. For example, “sales are too slow” may mean
strong competitors, ineffective advertising, or poor sales process.
 Iteratively question the cause of the problem – this is all about finding the root
cause, rather than treating a symptom. If you don’t get to the root, the problem will
likely recur, perhaps with different symptoms. Don’t waste time resolving the same
problem.
 Identify multiple possible solutions – the more possible solutions you develop, the
more likely you will come up with the right one. The quality of the solution seems to
be in direct proportion to the quantity of solutions considered in problem solving.

Three (3) examples of values or ethical practices that can be very useful in a business
organization.

 Communicate effectively – effective communication is very important to avoid

misunderstandings when dealing with issues in the workplace. Communicating
effectively may mean different things to people at different points in time. Let us
consider the hypothetical situation of an employee trying to relay information to a
French-speaking customer. The best way to communicate effectively with the
customer is to have an employee who can speak French relay the information.
 Obey the company’s rules and regulations – at the start of an employee contract,
companies may need the employee to sign various documents, including the
company rules and regulation agreement form. Also, the employee may be given a
handbook that may serve as a guide. Some common rules are tardiness,
inappropriate dressing, and language, etc. Due to the excitement of getting a new
job, some employees do not properly read these rules and may end up deferring
them in the future.
 Take responsibility – it is important for employees to always take responsibility for
decisions made both individually and in a team. This is, in a fact, a leadership trait
that every employee who is looking to take up a managerial position in the future
should exhibit. Understandably, employees may want to save their job and are
therefore scared of taking responsibility for a particular event. However, they
shouldn’t let this fear take them out of the team. For example, the communications
team came up with a marketing strategy for the company and it failed. The team
members are to jointly take responsibility for this failure, not individuals coming out
that they weren’t part of the decision-making process.

MIDTERM PROJECT: COMPARING TWO BUSINESS FIRM

ORGANIZATIONAL CHART 1

GALIPOS’ WATER REFILLING STATION

OWNER/MANAGER

Oliver Galipos

BOOKKEEPER

Emily Bantilan

TECHNICAL ADMINISTRATIVE FRONTLINERS

DELIVERY MAN
ASSISTANT ASSISTANT 1. Josh Pasquil
1.Jeric Calimutan
Roy Juanco Shirley Medina 2. Roly Galipos
2. Hermes Oligar
3. Wenie Isok

ORANIZATIONAL CHART 2
 2RW’S AGRICHEMICAL BUSINESS
(Talibon, Bohol Branch)

SALES OFFICER (TEAM

A)
HANNA DASUC
SALESPERSONS:
IVY GALIEGO
MARKETING DOMINIC GARCIA
MANAGER
LEVI GONZALES SALES OFFICER (TEAM
B)
KARINA VIGAS
BRANCH SALESPERSONS:
MANAGER KAYE MOLIT
RICKY COSIM BOB MOLIT

PRODUCTION ASSISSTANT
MANAGER MANAGER
HARLEY FUENTES SABRINA FACIOL

COMPARE AND CONTRAST THE TWO BUSINESS FIRM:

A water refilling station business is managed and owned by a private entrepreneur while the
agrichemical marketing or agrichemical business is usually run by agricultural companies. Water
refilling station is an easy business to run because it offers only one product or service and that
is to refill water. Agri business on the other hand is somewhat difficult to manage because it
offers wide range of career opportunities in agricultural law particularly in chemical products.
As seen in the organizational chart of water refilling station above, it has a technical assistant to
take part in running the machine to manufacture a good source of safe drinking water while
agrichemical business doesn’t have because they already have finished products.

THEIR SIMILARITIES:
 Water refilling station provides delivery man to transport refilled containers to customer’s
home and also agrichemical business does. They also deliver some products specially to their
valued and trusted customers. Water refilling station comprises only small number of staff
while agrichemical business hires many. Though water refilling station is just easy to run and
gives only one product, it is still needed and most bought by humans 24/7 because water takes
a big part of our everyday living while agrichemical business depends on the season of planting
our country have.