JOB DESCRIPTION

FOR DISTRICT OPERATIONS MANAGER:

1. Supervise and manage all operational activities of branches/outlets in your area of coverage including the
respective functions/tasks of your supervisory, rank and file personnel
2. Create and implement productive operational strategies specifically for the purpose of increasing sales
performance while at the same time attaining an acceptable increase in collection percentage and
decrease in repossession cases in your area of responsibility
3. Evaluate individual performance, coach, motivate and recommend disciplinary action when personal
involved has violation on company policies, rules and regulations
4. Establish operations direction to cope up and meet sales target
5. Take part on screening of applicant for Managerial position
6. Act as Business Development Manager for the region (for expansion, promotion, advertisement and other
prospective business that can accumulate profit for the company)
7. Perform other related functions that may be assigned from time to time
8. Perform all other functions as may be officially assigned with the higher authority

FOR AREA SALES AND COLLECTION MANAGER:

1. Establish control, system and produce in the key business processes in aid efficient area, branch and
outlet
2. Take part of the screening of applicants for branch staff and training of new personnel
3. Help in the development of training material and in-charge training of manpower to enhance their
knowledge and skill on operation
4. Monitor Credit application and Credit Investigation Report to ensure that every transaction is being
followed in accordance with our policy and procedure
5. Take part in the development of training modules to uplift the operation based on problems encountered
6. Assist RM for the expansion, promotion, advertisement and other prospective business that can
accumulate profit of the company
7. Make sure that policy on lending are properly implemented specially Credit Investigation process
8. Monitor collection performance of Credit and Collection Representative and Supervisor and Branch
outlets as a whole
9. Maintain the reporting of daily, weekly and monthly and that they are forwarded to Regional Manager/
head office on time.

FOR BRANCH MANAGER:

1. Establish control, system and produce in the key business processes in aid of an efficient branch and
outlet operation.
2. Take part in screening applicant for branch staff and training of new personnel.
3. Help in the development of training material and in-charge training of manpower to enhance their
knowledge and skill on the operation.
4. Monitor Credit Application and Credit Investigation Report to ensure that every transaction is being
followed in accordance with our policy and procedure.
5. Monitor branches through their KRA (Sales, Collection and Administration) target plan for the year.
6. Monitor documents to ensure that they are complete and properly keep safe.
7. Take part in the development of training modules to uplift the operation based on problems encountered.
8. Assist RM for the expansion, promotion, advertisement and other prospective business that can
accumulate profit for the company.
9. Make sure that policy on lending are properly implemented specially Credit Investigation process.
10. Monitor collection performance of Collector and Branch as a whole.
11. Maintain the reporting of daily, weekly and monthly and that they are forwarded to Regional Manager /
head office on time.
12. Implementation of head office memos and proper discussion and instruction in all branches personnel.

FOR OUTLET SUPERVISOR:

1. Establish control, system and produce in the key business processes in aid of an efficient branch and
outlet operation.
 2. Monitor Credit Application and Credit Investigation Report to make sure that every transaction is being
followed in accordance with our policy and procedure.
3. Monitor Outlet through their KRA (Sales, Collection and Administration) and make sure that target in met
for the year.
4. Monitor documents to ensure that they are complete and properly kept safe.
5. Assist the BM for expansion, promotion, advertisement and other prospective business that can
accumulate profit for the company.
6. Make sure that policy on Lending are properly implemented specially the Credit Investigation process.
7. Monitor Sales Performance of Sales and Marketing Assistant.
8. Maintain the reporting of daily, weekly and monthly are forwarded to Branch Manager/ head office on
time.
9. Implementation of head office memos and proper discussions and instruction I all outlet personnel.

FOR CARAVAN SUPERVISOR:

1. Establish control, system and produce in the key business processes in aid of an efficient branch and
outlet operation.
2. Monitor Credit Application and Credit Investigation Report to make sure that every transaction is being
followed in accordance with our policy and procedure.
3. Monitor Outlet through their KRA (Sales, Collection and Administration) and make sure that target in met
for the year.
4. Monitor documents to ensure that they are complete and properly kept safe.
5. Assist the BM for expansion, promotion, advertisement and other prospective business that can
accumulate profit for the company.
6. Make sure that policy on Lending are properly implemented specially the Credit Investigation process.
7. Monitor Sales Performance of Sales and Marketing Assistant.
8. Maintain the reporting of daily, weekly and monthly are forwarded to Branch Manager/ head office on time

FOR CREDIT AND COLLECTION SUPERVISOR:

1. Shall handle a minimum of 4 CCR to a maximum of 6 CCR
2. Maintain quality accounts and increase his existing portfolio
3. Review aging accounts receivable of assigned group
4. Ensure that collection efficiency performance per Credit and Collection Representative was hit as per cut-
off
5. Consolidate all reports of all CCR performance per day / per week / per month
6. Assist follow-up and prepare demand letter for past due accounts. If necessary shall help CCR in filling
cases to Barangay, on even to Small court litigation
7. Review daily itinerary of Credit and Collection Representative
8. Recommend delinquent accounts to Legal Department
9. Maintain inter-department relationship
10. Review credit investigation report of CCR
11. Monitor daily transaction and documentation
12. Post review of loan document
13. Execute trouble shooting on problem accounts and skip tracing of lost units by buddy system
14. Responsible in conducting training for Credit and Collection Representative
15. Takes an active role in ensuring that process understanding is standard among the Credit and Collection
group.

FOR CASHIER & ASSISTANT CASHIER:

1. Handle all money related concern in the branch concern
2. Receive payments from customer (MI, DP and cash payment)
3. Accept verified OR’S and cash collection from CCR
4. Submit and prepare daily collection report
5. Disburse operational budget in branch as needed
6. Ensure balance entry of cash in-hand, collection in-hand, expenses of the day
7. Deposit cash within or the following day
8. Submit DCR on cut-off date to Head Office
9. Official Receipt control (review, request OR / SI from Head Office)
10. Submit to HR/HO summary of attendance records as per cut off
FOR CREDIT AND COLLECTION REPRESENTATIVE:
1. Shall handle a minimum of 250 accounts to a maximum of 300 accounts in an assigned zone
2. Receive and examine Credit Application form
3. Conduct speedy, factual, through Credit Investigation
4. Evaluate applicants and credit worthiness
5. Monitor daily transaction and documentation
6. Ensure safety and cleanliness of Deposit units and reposes units
7. Discuss problem and commitment of customers
8. Prepare daily collection reports
9. Provide information to accts that needs special attention
10. Identify delinquent customer’s and determines the degree of delinquency
11. Collect payments and remit payments
12. Maintain positive customer’s service image
13. Maintains customers confidence and protects operation
14. Ensure proper maintenance and cleanliness of service/company unit
15. Maintains safety of assign documents/ files
16. Trouble shooting/skip tracing
17. Monitor payments of customers
18. Report Directly to Credit and Collection Supervisor

FOR CREDIT AND COLLECTION SPECIALIST:

1. Shall handle a minimum of 250 accounts to a maximum of 300 accounts in an assigned zone
2. Receive and examine Credit Application forms
3. Conduct speedy, factual and thorough Credit Investigation
4. Evaluate applicants and their credit worthiness
5. Monitor daily transactions and documentations
6. Ensure safety and cleanliness of deposited/surrendered units and repossessed units
7. Discuss problems and commitments of customers
8. Prepare daily collection reports
9. Provide information to accounts that needs special attention
10. Identify delinquent customers and determines the degree of delinquency
11. Collect payments and remit payments
12. Maintains positive customer service image
13. Maintains customer confidence and protects operation
14. Ensure proper maintenance and cleanliness of service/company unit
15. Maintains safety of assigned documents/ files
16. Trouble shooting/skip tracing
17. Monitor payments of customers

FOR SALES AND MARKETING ASSISTANT:

1. Ensure that customer needs are attended to and let them feel comfortable in our branch or outlet.
2. Contract preparation on installing sales
3. Contract orientation and explanation to customer before release of units (terms and condition)
4. Inventory control(brand new and repo)
5. In-charge in recording of inquires (application, approved and dis-approved)
6. Interview and asses the customers base on the filled up application forms
7. Compute down payment and monthly installment
8. Submit daily sales report and inventory report
9. In-charge in preparation of incentives claim
10. Classify documents to be submitted to record section
11. In-charge in explaining the warranty of our products

FOR MECHANIC:
1. Activate all sales brand new and repo units
2. Conduct Pre-delivery inspection (PDI) to all sold units before release to the immediately address all
technical concern of units sold.
3. Conduct minor and major repair of units
 4. Conduct field service assistance to customer
5. Help in the regular maintenance of all company service units
6. Help in the maintenance and reconditioning of repo units.
7. Strictly monitor all brand new and repo units free from cannibalization
8. Contribute to team effort

FOR REGISTRATION-IN-CHARGE:
1. Prepares information of sales invoice and bring it to the Land Transport Office (LTO) for new
registration.
2. Makes transmittal of invoice confirmation and LTO releasing of plate sticker.
3. Processing of renewal, yellow plate, request sticker.
4. Liquidation of all LTO transactions.
5. Receiving payment for renewal, yellow plate, request sticker.
6. Request for CSR to HO weekly report.
7. Photocopy of OR/CR to (duplicate)
8. Inserting original CR/OR to account envelope.
9. Assist customers for processing of change or ownership and yellow plate of the unit.
10. Fill-up the warranty form and assist the customer in the signing of the acknowledgement report.
11. Coordinate and change damage parts.
12. Ensure that the warranty form and to assist the customer in the signing of the acknowledgement
report.
13. Coordinate and change damaged parts.
14. Ensure that the warranty coverage and policies are strictly followed.
15. Assess and recommend units for Warranty Manager for parts that may be cannibalized.
16. Recommend local purchases if no parts are available in our store.

FOR COMPANY GUARD:

1. Your tour of duty shall be from 6:00 pm to 6:00 am (Monday to Sunday);
2. You shall provide security protection for the company’s property and employees at the above-
mentioned location;
3. Maintain log book and record all untoward incidents that may occur in your area of responsibility
4. You will be required to comply with all such rules and regulations as the company may frame from
time to time;
5. The company reserves the right to remove or transfer any security guard found to be lacking in
discipline, integrity, moral character and aptitude;
6. Perform other function that may be assigned to you from time to time by your immediate supervisor
and/or higher authorities;
7. Ensure adherence to all company policies and procedure, rules and regulations

FOR E-TRIKE DEVELOPMENT MANAGER:

A. Remuneration:
1. Monthly Basic salary of Php 15,000.00 plus Php 5,000.00 alowance to be paid on 2 split payment (5 th and
20th of each month).
2. Company motorcycle will be provided to cater your transportation in relation with the job obligation;
Gasoline thereof in relation with your work, can be claim from the company, so long as it is properly
substantiated with valid receipts; repairs and maintenance for the said service unit will be paid by the
company rules unless such repair was due to negligence to which the same will be charged against your
salary.
3. You are also entitled to other welfare as per company’s practices and labor laws in the Philippines.
4. Meal subsidy in case of field work is at Php 100.00/day.
B. Work Scope
5. Reports directly to the Operations Manager.
6. Locates, discovers and explores potential areas, private and government institution if there are
opportunities for development of e-trike as mode of private or public transport, or for business use;
7. Screens, analyses market and develop negotiating strategies in closing new business deals;
8. Explains to prospective clients the advantages of the product and services offered and follow up with
them in order to close business transaction;
 9. Responds to client queries regarding the product in a timely fashion;
10. Develops creative strategies to retain the clients including interviewing them, ocular or site visit to take
their feedback and analyse the situation to incorporate it into growth plan;
11. Develops in-depth knowledge about business and technical development practices, and industry trends;
12. Develops strong customer relationships in order to generate high volume of prospective clients;
13. Manages customer calls and appointments effectively for new opportunities;
14. Participates and represents the Company in industry forums, conferences from private organization and
local government units, pedicab and tricycle associations;
15. Identifies trendsetter ideas by researching industry and related events, publications and announcements,
tracking new and present competitor’s marketing activities;
16. Acts or performs his tasks in a manner that sets good example of honesty, hard work, loyalty to company
and integrity.
17. Coordinates with the branch on business transactions related to the sale, proper documentation, and after
sales service relative with electric tri-wheeler.
C. Weekly:
18. Makes sales plans and programs and itinerary for the week.
D. Monthly:
19. Gathers information on competitor’s plans, prices and activities to make sure that the company remains
competitive and at par with present market conditions and industry practices.
20. Prepares and submits monthly reports on time and in accordance with company standards.
21. Reports to Regional Manager the results of his activities for the month during monthly meetings using the
standard reporting format of the company.
22. Keeps the Regional Manager informed and up-dated on all important developments within the territory
that affects the sales performance of the company.
23. Gathers information on electric vehicles to determine his market share in the area.
24. Makes adjustments or contingency plans to make sure that sales plan are achieved.
25. Perform all other related functions as may be officially assigned with the higher authority.
E. Occasionally:
26. Attends training and development programs organized or initiated by the company.
27. Represents the company in socio-civic meetings or gatherings in the area to maintain good relationship
with local dealers and enhance/maintain good company image.
28. Participates in government and private institution’s bidding as occasions arise.
29. Undertakes special assignments from time to time as directed by the immediate superiors and performs
related duties as required.

FOR SALES AND COLLECTION REPRESENTATIVE: (E-TRIKE)

1. Ensure Daily Collection on PODA/TODA accounts
2. Conduct daily monitoring and checking of mortgaged unit
3. Maintain 100% actual daily cash Collection against due under normal condition
4. Daily posting and update of customer ledger of accounts
5. Safe keep installment documents and submit regularly to Head Office
6. Ensure recording of daily collection from customer file and office ledger file
7. All forms of payments should be issued OR from the company (daily collection required weekly
issuance)
8. Ensure effective decisions are made when it comes to releasing customer unit.
9. Generate new Sales accounts without compromising the company’s credit policy and procedure
10. Capable of establishing as well as reviewing credit limits for all accounts.
11. Resolve complex issues.
12. Work with internal and external customers for improvements in cash application, as well as collections
and processing of credits.
13. Demonstrate a positive working relationship with departments to accomplish the goals and objectives of
the company.
14. Perform task may be given from time to time

FOR TECHNICIAN: (E-TRIKE)

1. Responsible for the maintenance and repair of electric tricycles
2. Use hand tools and any special power tools to conduct general maintenance of e-trikes
 3. Troubleshoot complicated mechanical and electrical problems on e-trikes.
4. Help in all areas of site operations as directed by the manager with minimal supervision.
5. Perform all mechanical and electrical component maintenance, repair or replacement of parts to correct
malfunctions.
6. Work effectively as E- TRIKE technicians
7. Perform such other related tasks as may be officially assigned from time to time by the higher authority.

FOR DRIVER:
1. Delivery and pickup of items, documentation ensuring accurate capture of what the item/documentation
is, who requested the transport of the item, who received the item, and obtaining proper signatures.
2. Keep assigned vehicles free from damage, in acceptable condition, and consistently clean in a manner.
Employee must ensure that the vehicle is in proper and safe condition prior to use, and accept
responsibility to report any damage or mechanical malfunctions that exist.
3. Manage various products and merchandise responsibly while in the act of loading, unloading, or
transporting items, ensuring that cargo is properly secured to avoid damage.
4. Employee must accept responsibility for proper use and maintenance of keys, pagers, and radios,
meaning that pagers and radios must be worn for the duration of assigned shifts, and keys must be
properly checked in and out.
5. Work extra/overtime hours as needed according to departmental workload.
6. Maintain an excellent driving record, meaning that a valid Jamaican license must be presented at the time
of employment, and no more than two violations can exist on an employee’s driving record at any given
time.
7. Be willing and able to work on-call 24 hours a day, 7 days a week.
8. Operate vehicles and equipment safely and responsibly, as assigned.
9. Respect and maintain the relationship of trust required to obtain a high level of security access to offices,
homes, and properties of company personnel without supervision.
10. Be willing and able to perform tasks without direct supervision that may require physical labor, and
possibly the use of hand tools. This work may need to be performed both indoors and outdoors in
inclement weather.
11. Dress in a fashion that enables the employee to complete the daily tasks, while maintaining a professional
and appropriate appearance.
12. Transport employees, Distributors, and other individuals as directed, in a safe and responsible manner.
This includes departmental training, new employee orientation, shuttle transportation for Distributor
training and various activities, shuttle transportation for conventions and conferences, airport runs, etc.
13. Responsible for transporting product and various items pertaining to departmental moves, long hauls
destroy runs, relocation of product to outside warehousing, etc

FOR ACCOUNTING MANAGER:

1. Assists the Controller in managing and overseeing the daily operations of the Finance and Accounting
Department.
2. Supervises and manages the staff to ensure that work is properly allocated and completed in a timely and
accurate manner.
3. Maintains a documented systems of accounting policies and procedures
4. Manage the preparation of company's budget and reports to the controller the budget variances and the
reasons for those
5. forecast weekly cash flow positions, available funds for investments and, if any related borrowings needs
6. Prepares internal financial statements on a monthly, quarterly and annual basis and interprets the
company's financial results to management and recommends improvement activities
7. Creates ad-hoc reports and analyses as requested by the management
8. Represents the company before the BIR and SEC and is responsible for tax submissions and other BIR
and SEC regulatory requirements
9. Work closely with the external auditors during financial audit

FOR ACCOUNTING SUPERVISOR:

1. To ensure that accounting records are updated.
2. To ensure timely submission of various government reportorial requirements.
3. Preparation of Internal Financial Reports and assist the Management in analysing the said reports for
proper decision making.
 4. To review Accounting Procedures and Internal Control Policies governing accounting system from
time to time.
5. To meet accounting financial standards by providing accounting department annual budget
information, monitoring expenditures, identifying variances, and implementing corrective actions.
6. To maintain cash flows by monitoring bank balances, cash requirements, and investing excess funds.
7. Approves cash disbursements by verifying check amounts against invoices, authorizing checks and
wire transfers.
8. Approves ledger entries by auditing transactions.
9. Supports both internal and external audits by providing information and answers to auditors.
10. To protect organization’s value by keeping information confidential.

FOR ACCOUNTING STAFF:

1. Check liquidations and reimbursement of documents.
2. Reconcile money market funds and resolve out of balances
3. Understand the cash forms and reports that employees use and respond to inquiries
4. Verifies items billed against items ordered and received and reconciles differences through follow-up with
the vendor and/or other employees.
5. Processes payments and documents such as invoices, journal vouchers, employee reimbursements, and
statements.
6. Enters, updates, and/or retrieves accounting data from automated systems.
7. Posts financial data to appropriate accounts in an automated accounting system, according to
instructions.
8. Reviews on-line transactions for changes and accuracy and corrects errors.
9. Files and/or removes records and reports; Operates standard office equipment

FOR ACCOUNTING STAFF – PAYABLES (VOUCHERING):

1. Check liquidations and reimbursement of documents.
2. Maintain and file payment vouchers.
3. Maintain, file & follow up BIR Forms # 2307
4. Processes payments and documents such as invoices, journal vouchers, employee reimbursements, and
statements.
5. Calculates rates paid for purchases and all price extensions.
6. Verifies items billed against items ordered and received and reconciles differences through follow-up with
the vendor and/or other employees.
7. Enters, updates, and/or retrieves accounting data from automated systems.
8. Posts financial data to appropriate accounts in an automated accounting system, according to
instructions.
9. Reviews on-line transactions for changes and accuracy and corrects errors.
10. Retrieves system reports.
11. Assigns codes to data.
12. Disburses funds using manual/local warrants or petty cash and makes change according to specific
instructions.
13. Endorses warrants or money orders, prepares account deposit ticket, and deposits money as directed.
14. Files and/or removes records and reports.
15. Operates standard office equipment

FOR PAYROLL STAFF:

1. Maintains payroll information by collecting, calculating, and entering data from the Time keeping In-
Charge every 15th and 30th of the month.
2. Updates payroll records by entering changes in exemptions, savings deductions, and job title and
department/division transfers.
3. Prepares reports by compiling summaries of earnings, taxes, deductions, leave, additional, non-taxable
wages and statutory benefits of the employees.
4. Resolves payroll discrepancies by collecting and analysing information.
5. Provides payroll information by answering questions and requests.
6. Maintains payroll operations by following policies and procedures; reporting needed changes.
7. Maintains employee confidence and protects payroll operations by keeping information confidential.
8. Contributes to team effort by accomplishing related results as needed.
 9. Prepares employees commissions and incentives.

FOR CRDR OFFICER:

1. Responsible for processing employees cash deposit and disbursement transactions and related functional
tasks
2. Review and update manual cash management trades
3. Reconcile money market funds and resolve out of balances
4. Create, update and ongoing review of procedures and daily checklists
5. Research employees inquiries regarding cash deposits and disbursements
6. Understand the cash forms and reports that employees use and respond to inquiries
7. Verifies items billed against items ordered and received and reconciles differences through follow-up with
the vendor and/or other employees.
8. Enters, updates, and/or retrieves accounting data from automated systems.
9. Posts financial data to appropriate accounts in an automated accounting system, according to
instructions.
10. Reviews on-line transactions for changes and accuracy and corrects errors.
11. Retrieves system reports.
12. Endorses warrants or money orders, prepares account deposit ticket, and deposits money as directed.
13. Maintain effective work relationships by handling peer and management interactions in a positive and
cooperative manner and keeping manager informed of issues impacting the team
14. Files and/or removes records and reports.

FOR INVENTORY-IN-CHARGE:
1. Collects monthly inventory report form branches every third (3 rd) day of the month
2. Double checks, resolves and consolidates monthly inventory report discrepancies.
3. Conducts actual inventory stocks of branches and checks the engine number and chassis number
accordingly
4. Monitors all stocks of second hand units of all branches (area designated)
5. Submits monthly reports to immediate superior
6. You are hereby expected to perform your duties and responsibilities with the highest degree of efficiency,
integrity and honesty in accordance with the moral tenet that the company has reposed and entrusted
upon you.
7. Performs other duties that may be assigned from time to time.

FOR HR MANAGER:
1. Develops and maintains a human resources system that meets top management information needs
2. Writes directives advising department managers of Company policy regarding equal employment
opportunities, compensation, and employee benefits
3. Writes and delivers presentations to corporate managers regarding human resources policies and
practices
4. Administers performance review program to ensure effectiveness, compliance, and equity within
organization.
5. Administers salary administration program to ensure effectiveness, compliance and equity within
organization
6. Analyses wage at salary reports and data determine competitive compensation plan
7. Recruits staff and manage the employment process. Develop and establish recruitment sources. Use
creative sourcing techniques to attract candidates.
8. Handles all employee relations issues in consultation with the President and VP Operation. Ensure
compliance with the labor laws by communicating, training and performing audits. Manage, investigate
and provide consultative services in regards to all disciplinary action investigate and provide consultative
services in regards to all disciplinary, charges and lawsuits.
9. Provides human resources strategic counsel to designated leadership team. Ensure human resources
related program and processes are implemented that will help drive bottom-line results, productivity and
development of employees. Communicate and link closely with the operations in regards to budgeting,
hiring paperwork, staff approval process and HR programs.
10. Ensure adherence to all company policies and procedures, rules and regulations;
11. Performs all other function as may be officially assigned with the higher authority.

FOR HR SUPERVISOR:
 1. Responsible for planning recruitment, selection, hiring and training of employees; developing policies and
implementing them; coordinating with all departments; planning and directing support services for proper
and smooth operation of the organization including customers and third parties.
2. Supervises and maintains staff in the department.
3. Undertakes the recruitment, selection and hiring process of the organization including training and
orientation of employees.
4. Maintains a safe and secure work environment and develops employee growth
5. Accomplishes staff results by communicating job expectations, plans, monitors and appraises job results;
coaches, counsels, disciplines employees; initiates, coordinates, and enforces systems, policies and
procedures.
6. Develops and structures salary schemes including rewards and other employee
7. Ensures that organization is running properly and each department carries out its functions efficiently and
effectively.
8. Negotiates and handles contracts relating to purchasing activities.
9. Handles inter-office queries and ensures effective communication of operational data to Management.
10. Undertakes advisory capacity to Management and all departments regarding HR and administrative
issues and concerns.
11. Prepares and computes payroll of employees.
12. Ensures that mandatory contributions of employees and the company are reported on the set period of
time to the concern government agencies.
13. Performs other related duties and responsibilities as may be assigned.

FOR HR GENERALIST:
1. Source candidates
2. Acquire candidates based on approved ADB thru different sourcing techniques like online, job fairs, walk-
ins, referrals, etc.
3. Create awareness relative to job vacancies thru online, school and barangay posting, flyering, etc.
4. Conduct paper screen and schedule interviews
5. Administer exams be it on written, oral or actual applications
6. Assess candidates according to needed profile thru interview
7. Endorse qualified candidates to Department Heads/Operations Head
8. Issue and facilitate completion of requirements
9. Schedule qualified employee for Newly Hires Orientation Program
10. Ensure completeness of requirements prior deployment
11. Fill in all vacancies and approved request
12. Performs timekeeping every cut off
A. DATA ANALYSIS
13. Confirms accuracy and integrity of all data entered, maintains data in HRIS system and databases and
assures information is available on a timely basis;
14. Performs group data updates, exports, imports, clean-ups, and researches/reports on any data
discrepancies;
15. Conducts data analysis on HR data such as compensation, classification, employment, employee
relations, and/or benefits data as directed;
16. Provides assistance and supports others on difficult assignments and/or problems as directed; and
17. Coordinates schedules and tracks progress of specialized work projects or departmental functions.
B.    ADMINISTRATIVE
18. Delivers routine daily/weekly/monthly reporting and responds to basic to intermediate ad hoc data
requests;
19. Prepares reports, graphs, charts and statistics in support of human resources operations;
20. Provides administrative support such as preparing and composing confidential correspondence, and
receiving and screening telephone calls;
21. Executes and coordinates office operations such as office meetings, conferences, workshops,
appointments, and/or special events;
22. Prepares or directs preparation of minutes, notices, manuals, agendas, and correspondence with all
supporting documentation, requiring application of specialized knowledge of the assigned function;
23. Participates in special projects with staff as directed;
24. Acts as primary contact for assigned function with outside organizations or other departments; responds
to technical administrative questions and ensures necessary follow up; and
 25. Performs other duties that may be assigned from time to time
C.    BENEFITS & COMPENSATION
26. Ensure prompt, accurate and correct processing of loans, remittances and other benefits
27. Monitor and control remittance records of SSS, Philhealth and Pag-ibig.
28. Follow up filed loans with government agencies
29. Provide feedback to stakeholders on benefits loan status
30. Coordinate with stakeholders re availability of cheques for loans
31. Monthly visiting schedule with government agencies for processing: every 25 th of the month for SSS ,
every 15th and 25th of the month for Pag-ibig and every 15th for Philhealth
32. Provide updates on government-mandated benefits

FOR RECRUITMENT SPECIALIST:

1. Source candidates
2. Acquire candidates based on approved MRF thru different sourcing techniques like online, jobfairs, walk-
ins, referrals, etc.
3. Create awareness relative to job vacancies thru online, school and barangay posting, flyering, etc.
4. Conduct paper screen and schedule interviews
5. Administer exams be it on written, oral or actual applications
6. Assess candidates according to needed profile thru interview
7. Endorse qualified candidates to Department Heads
8. Issue and facilitate completion of requirements
9. Schedule qualified employee for Newly Hires Orientation Program
10. Ensure completeness of requirements prior deployment
11. Fill in all vacancies and approved request (ADB)
12. Process exit interview forms, clearances and last pay of separated employees
13. Checks daily time record summary of employees every cut-off
14. Submit weekly summary report and as needed by the Immediate Head
15. Provide updates and coordinates to Operations, HR Manager and other stakeholders

FOR HR TRAINOR:
1. Reviews and evaluates employees’ Individual Performance Management (IPM)
2. Develops and delivers the infrastructure to support all training and development
3. Identifying training and development needs within an organization through job analysis, appraisal
schemes and regular consultation with business managers and human resource departments;
4. Creates a training and development strategy, vision and action plan to implement dynamic learning
systems contributing to the success of the organization
5. Designing and expanding training and development programmes based on both the organization's and
the individual's needs;
6. Considering the costs of planned programmes and keeping within budgets as assessing the return on
investment of any training or development programme; and
7. Designs and implements effective training options to newly hired employees
8. Works with department heads to identify specific training needs within each department and facility

FOR HR TRAINING SPECIALIST:

1. Identifying training and development needs within an organization through job analysis, appraisal
schemes and regular consultation with business managers and human resource departments;
2. Designing and expanding training and development programmes based on both the organization's and
the individual's needs;
3. Considering the costs of planned programmes and keeping within budgets as assessing the return on
investment of any training or development programme; and
4. Helping regional managers, branch managers, department managers and trainers solve specific training
problems, either on a one-to-one basis or in groups;

FOR HRIS SPECIALIST:

A. DATA ANALYSIS
1. Confirms accuracy and integrity of all data entered, maintains data in HRIS system and databases and
assures information is available on a timely basis;
 2. Performs group data updates, exports, imports, clean-ups, and researches/reports on any data
discrepancies;
3. Conducts data analysis on HR data such as compensation, classification, employment, employee
relations, and/or benefits data as directed;
4. Provides assistance and supports others on difficult assignments and/or problems as directed; and
5. Coordinates schedules and tracks progress of specialized work projects or departmental functions.
B. ADMINISTRATIVE
6. Delivers routine daily/weekly/monthly reporting and responds to basic to intermediate ad hoc data
requests;
7. Prepares reports, graphs, charts and statistics in support of human resources operations;
8. Provides administrative support such as preparing and composing confidential correspondence, and
receiving and screening telephone calls;
9. Executes and coordinates office operations such as office meetings, conferences, workshops,
appointments, and/or special events;
10. Prepares or directs preparation of minutes, notices, manuals, agendas, and correspondence with all
supporting documentation, requiring application of specialized knowledge of the assigned function;
11. Participates in special projects with staff as directed;
12. Acts as primary contact for assigned function with outside organizations or other departments; responds
to technical administrative questions and ensures necessary follow up; and
13. Performs other duties that may be assigned from time to time

FOR BENEFITS SPECIALIST:

1. Ensure prompt, accurate and correct processing of loans, remittances and other benefits
2. Monitor and control remittance records of SSS, Philhealth and Pag-ibig.
3.  Follow up filed loans with government agencies
4. Provide feedback to stakeholders on benefits loan status
5. Coordinate with stakeholders re availability of cheques for loans
6. Monthly visiting schedule with government agencies for processing: every 10th of the month for Philhealth
and every 24th of the month for SSS and Pag-ibig
7. Provide updates on government-mandated benefits
8. Prepare and submit Field Itinerary Report
9. Provide updates and coordinates to Operations, HR Manager and other stakeholders

FOR ER SPECIALIST / ER STAFF:

1. Assist to handle Administrative cases in order to minimize pending cases.
2. Attends Administrative hearing
3. Attends DOLE hearing
4. Assist in the implementation of Labor relation/ Labor Standard Law
5. Interviews employee and discusses with personnel, human relations, and work-related problems that
affect morale, health and productivity.
6. Evaluates and resolves human relations, labor relations, and work-related problems, and meets with
management to determine appropriate action.
7. Explains and provides advice to workers about company and govemmental rules, regulations and
procedures, and need for compliance.
8. Attends conferences, hearings and meetings, as employee-management liaison, for facilitate
communication between parties.
9. Prepares newsletter and other reports to communicate information about employee concern and
comments and organizational action taken.
10. Prepare and collates incident report of employees
11. Submit weekly summary report and as needed by the Immediate Head
12. Provide updates and coordinates to Operations, HR Manager and other stakeholders

FOR HR LIAISON:
1. Performs field work in government agencies such as Pag-ibig, SSS and Philhealth for RSMC, RMC, JMC
& LVJIA.
2. Monthly visiting with government agencies for processing: every 15 th of the month for Philhealth and every
25th of the month for SSS and every 10th and 25th of the month for Pag-ibig.
3. Provides updates on government-mandated benefits
 4. Assists in attending DOLE Hearing with ER Specialist
5. Prepares and submits Field Itinerary Report
6. Assists in all HR functions

FOR FINANCE STAFF:

1. Budgeting and monitoring of funds
2. Monitors of check disbursement.
3. Providing of cash position reports.
4. Monitoring and safekeeping of check books.
5. Guiding all branch cashiers in terms of passbooks.
6. Compilation of fund transfer checks and deposit slips.

FOR MIS MANAGER:

1. Responsible for the secure and effective operation of all computer systems, related applications,
hardware and software that is used within a wide range the organization.
2. Maintains information technology strategies by managing staff; researching and implementing
technological strategic solutions.
3. Develops innovative network troubleshooting methods that reduce downtime and lower repair costs
4. Works closely with departmental managers to determine the maintenance and growth needs of the
network
5. Monitors changing network technology and deliver a technology update to the executive team each
quarter
6. Creates and administers disaster plans that will keep the company functional in the event of a crisis
7. Determines the rationale and methods for upgrading company network software programs each time an
update is released
8. Manages a team of staff including programmers, analysts and support specialists evaluating the
functionality of systems
9. Manages IT budgets
10. Ensures software licensing laws are followed
11. Providers user training, support, advice and feedback
12. Designs maintenance procedures and putting them into operation

FOR MIS IS TEAM LEADER:

1. Provides technical support to users by researching and answering questions; troubleshooting problems;
maintaining workstation and LAN performance.
2. Evaluates system potential by testing compatibility of new programs with existing programs.
3. Achieves computer system objectives by gathering pertinent data; identifying and evaluating options;
recommending a course of action.
4. Ensures IT requirements are met and service quality maintained when introducing new services.
Considers the cost effectiveness of proposed solution(s).
5. To ensure that the designated systems are working at all time.
6. Gives training for the user on how to use company systems; Prepares reference for users by writing
operating instructions.
7. Contributes to team effort by accomplishing related results as needed.
8. Manages data; prepares and maintains data files for research and planning efforts; conducts statistical
analyses in support of department's planning and development efforts; performs programming related
activities; writes applications that assist with office management and department functions.
9. Designs, develops, and oversees completion of standardized operational, management and Ad Hoc
reports, and educational surveys; maintains financial spreadsheets.
10. Assists with designing, coordinating, and implementing information processing applications; coordinates
and communicates with appropriate personnel regarding the interface of the department and other
company data files and operations.
11. Serves as a resource person for computer hardware and software functions.

FOR MIS JR. IS SPECIALIST:

1. Provides technical support to users by researching and answering questions; troubleshooting problems;
maintaining workstation and LAN performance.
2. Evaluates system potential by testing compatibility of new programs with existing programs.
 3. Achieves computer system objectives by gathering pertinent data; identifying and evaluating options;
recommending a course of action.
4. Ensures IT requirements are met and service quality maintained when introducing new services.
Considers the cost effectiveness of proposed solution(s).
5. To ensure that the designated systems are working at all time.
6. Gives training for the user on how to use company systems; Prepares reference for users by writing
operating instructions.
7. Contributes to team effort by accomplishing related results as needed.
8. Manages data; prepares and maintains data files for research and planning efforts; conducts statistical
analyses in support of department's planning and development efforts; performs programming related
activities; writes applications that assist with office management and department functions.
9. Designs, develops, and oversees completion of standardized operational, management and Ad Hoc
reports, and educational surveys; maintains financial spreadsheets.
10. Assists with designing, coordinating, and implementing information processing applications; coordinates
and communicates with appropriate personnel regarding the interface of the department and other
company data files and operations.
11. Serves as a resource person for computer hardware and software functions.

FOR MIS JR. TECHNICAL SPECIALIST:

1. Support all RGC Companies in terms of Network Infrastructure and Security & Hardware support
particularly Metro Manila and South Luzon Areas.
2. Provides technical support to users by researching and answering questions; troubleshooting problems;
maintaining workstation and LAN performance.
3. Evaluates system potential by testing compatibility of new programs with existing programs.
4. Achieves computer system objectives by gathering pertinent data; identifying and evaluating options;
recommending a course of action.
5. Ensures IT requirements are met and service quality maintained when introducing new services.
Considers the cost effectiveness of proposed solution(s).
6. To ensure that the designated systems are working at all time.
7. Installing and configuring computer systems.
8. Diagnosing and solving hardware/software faults.
9. Gives training for the user on how to use company systems; Prepares reference for users by writing
operating instructions.
10. Contributes to team effort by accomplishing related results as needed.

FOR MIS PROGRAMMER:

1. Provides technical support to users by researching and answering questions; troubleshooting
problems; maintaining workstation and LAN performance.
2. To ensure that the designated systems are work at all time.
3. Installing and configuring computer systems.
4. Diagnosing and solving hardware/software faults.
5. Give training for the user on how to use company systems.

FOR AUDIT MANAGER:

1. Performs pre-audit and/or preliminary survey on functions and activities in assigned area/s to determine
the nature of the operations and the adequacy of the systems of control, risk management, and
governance for achieving established objectives;
2. Prepares comprehensive, long-range program of audit coverage for the location to which assigned.
3. Identifies those activities subject to audit coverage, evaluates their significance, and assesses the degree
of risk inherent in the activity in terms of cost, schedule and quality.
4. Obtains and maintain an audit staff capable of accomplishing the internal audit function.
5. Assigns audit areas, staff and budget to auditors and prepares monthly schedule of audit activities.
6. Develops a system of cost and schedule control over audit projects.
7. Establishes or assists in establishing standards of performance, by review, determine that performance
meets the standards.
8. Provides executive management within the assigned location with reports on audit coverage and the
results of the audit activity and interprets those results so as to improve the program and the audit
coverage.
 9. Establishes and monitors accomplishments of objectives directed toward increasing the internal auditing
department’s ability to serve management.
10. Directs audit projects to see that professional standards are maintained in the planning and execution and
in the accumulation of evidentiary data.
11. Counsels and guides auditors to see that the approved audit objectives are met and that adequate,
practical coverage is achieved.
12. Reviews and edit audit reports and, in company with the Audit team for the assigned project, discusses
the reports with appropriate management.
13. Provides for and performs research on audit techniques.
14. Provides, or assists in providing formal plans for the recruiting, selecting, training, evaluating, and
supervising of the staff personnel. Develops manuals and other training aids.
15. Determines areas of risk and appraises their significance in relation to operational factors of cost,
schedule and quality. Classifies audit projects or assignments as to degree of risk and significance and as
to frequency of audit coverage.
16. Reviews the work of the staffs for sufficiency of scope, accuracy of data, and compliance with the plans,
programs and objectives.
17. Ensures that policies and procedures are administered uniformly and judiciously by treating staffs fairly
and consistently.
18. Prepares formal written reports to management of all audit findings and makes recommendations for the
corrections of deficient conditions, improvements in the systems and reductions in cost.
19. Other related task that may be assigned from time to time

FOR AUDIT SUPERVISOR:

1. Oversee audit staff during audits and supervises audit engagements that evaluate operating practices
and management.
2. Assignments may include comprehensive review of major process elements that concerns both field and
accounting audits.
3. Documents and reports on the team's findings, recommendation and agreed-upon corrective actions.
4. Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings
and recommendations to Accounting Manager and Senior Managements
5. Review audit works prepared by staff to ensure sound reports and compliance with the department's
standards
6. Responsible for the daily supervision of audit staff and responsible for the development of audit staff and
the completion of performance evaluations
7. Establish review programs and testing procedures to ensure they are appropriate for the processes being
reviewed
8. Ensures that reviews are completed in compliance with the Audit Department's and company standards
9. Ensure that all work papers supporting the review are clear and concise
10. Assists in managing budgeted hours/audit time

FOR AUDITOR:
1. Performs pre-audit and/or preliminary survey on functions and activities in assigned area/s to determine
the nature of the operations and the adequacy of the systems of control, risk management, and
governance for achieving established objectives.
2. Check completeness and accuracy of requirements/documents on customer folder files.
3. Conducts reviews and verifications of the assigned organizational and functional activities.
4. Conduct account confirmation of accounts to verify the following:
1.1 All payments made by the customers are remitted and issued with corresponding Official Receipts
and deposited within the prescribed period.
1.2 Verify to the customers if they were endorsed by sales agents.
1.3 Verify the COD repo sales if actual cash paid coincide in the issued Official Receipts.
1.4 Verify to the customers the actual status of the MC Deposited/Repossessed Units during pull out by
the branch personnel.
2.1 Integrity and reliability of operating information or reports.
a. Propriety of all transactions from all operating units of the company.
2.2 Actions by employees whether it is in compliance with policies, standards, procedures, and applicable
laws and regulations.
2.3 Resources are acquired economically, used efficiently, and adequately safeguarded.
2.4 Programs, plans, and objectives of the organization are achieved.
 2.5 Significant legislative or regulatory issues impacting the operations/organization are recognized and
addressed appropriately.
5. Undertakes any assignments given by the management of the Operations Audit Section under
Company’s at any given time.
6. Assists the Audit Supervisor in the review for the sufficiency of scope, accuracy of data, and compliance
with the plans or objectives.
7. Discusses all deficiencies, recommends corrective actions, and suggest improvements in the systems
taken into consideration the cost-benefit.
8. Prepares formal written reports to management of all audit findings and makes recommendations for the
corrections of deficient conditions, improvements in the systems and reductions in cost.

FOR RMD HEAD:

1. Supervise the Remedial Officer and Remedial Assistant accordingly
2. Provides improvement of problem/hard accounts for collections, repossessions and legal remedies
3. In-charge in developing collection strategies and alternatives in the recovery of problem/hard accounts
4. Manage and take custody of loan documents of problem/hard accounts assigned or endorsed by sales
and collection department whether to accept or return the endorsement back to branch if and/or has
lacking of requirements or discrepancy
5. Assigning accepted endorsement of problem/hard accounts to respective Remedial Officer and Remedial
Assistant
6. Provides schedules of workload and area of operations for each Remedial Officer and Remedial
Assistant, which shall visit/follow up and attempt to collect of possible recovery within a day
7. Responsible in monitoring of performance per Remedial Officer and Remedial Assistant based on the
assigned case load
8. Take part on the endorsement of problem/hard accounts, for legal action, filling of legal suit with MTC,
RTC, etc.
9. Responsible in monitoring of legal accounts, revenue from recovered accounts and the expenses of
implementing collection activities
10. And other functions that may assigned related to his scope of work

FOR RMD ASSISTANT / OFFICER:

1. Assists the Branch Manager, CCS for possible attempt to collect and recover missing and car napped
units.
2. Shall handle problem/hard accounts that endorsed by the sales and collection department for proper
corrective measures and remedial management recovery.
3. Study and visit accepted problem/hard accounts endorsed by sales and collection department.
4. Monitors the development of problem/hard accounts, missing, carnapped, pawned and impounded units
for possible remedies and solutions to resolve the accounts.
5. Assists the branch in implementing preventive measures to minimize delinquency.
6. Responsible in recommending problem/hard accounts for litigation and filing of legal trial (small claims) in
coordination with the branch sales and collection department.
7. Authorized to pull out loan documents from records section for skip tracing and for filing legal remedies.
8. Adherence to all company policies and procedures, rules and regulations.
9. And may assign related task accordingly based from his scope of work.

FOR ADMIN SUPERVISOR:

1. Prepares Sales and Collection Report to the management every month
2. Supervise and monitor the Account Monitoring Officer and Administrative Staff
3. Ensure the daily Bank deposit of cash Collection of SCR per Area
4. Ensure weekly fund transfer to the Chairman’s
5. Prepare aging of Accounts receivable every month
6. Provide daily sales and collection report to the Etrike Manager
7. Report to the manager unpaid accounts and problematic accounts
8. Consolidate weekly and monthly report of South, North and Vismin Area
9. Responsible for orientation and training of newly hired admin staff
10. Participates in the hiring process of administrative staff

FOR ADMIN STAFF:

 1. Prepare aging of accounts after cut-off collection.
2. Monitor daily sales and collection of South area
3. Monitor daily itinerary of Area Managers, Sales and Collection Managers
4. Monitor cash bank deposit vs. daily collection report of the area
5. Encode sales transaction in the DMS
6. Review installment documents received from the area to ensure correctness and completeness
7. Prepare weekly reports of sales and collection to the chairman
8. Encode payments of customer submitted on weekly basis
9. Monitor inventory per branch level and deliver per area
10. Daily monitoring of sales and collection to the Area Managers
11. Prepare expense reports of the Area Manager and Sales and Collection Managers
12. Monitor daily status of accounts and report directly to the manager if there is laxity in collection
13. Perform duties may be given from time to time by the higher management

FOR ACCOUNT MONITORING OFFICER:

1. Ensure daily review of accounts of SCR in the itinerary and its result.
2. Ensure daily collection were conducted by SCR versus total accounts under SCR area.
3. Ask reasons of default of non-payment accounts and offer corresponding solution
4. Monitor SCR activity to ensure cash collection at the end of the day versus total accounts in the area
5. Ensure payment made on daily basis against total number of accounts
6. Ensure cash collection during the day were deposited first banking hour on next day
7. Ensure DCR versus bank deposit slip validated if the same amount
8. Ensure 90-100% Cash collection per day versus total number of accounts per SCR
9. Provide positive inputs and idea to SCR for motivation parameter versus SCR performance output
10. Perform duties may be given from time to time by the higher management

FOR SALES AND MARKETING MANAGER:

1. Monitor competitors product and development
2. Make a monthly research on market segment and market size
3. Recommend product and model of motorcycles
4. Develop right advertising and promotion for the company
5. Search new method or strategy in increasing sales of brand new and repo units
6. Recommend and implement new appearance for the branch and outlet
7. In-charge with the approval together with the President and Director in pricing of second hand units
8. Recommend right price for the existing product
9. Recommend new product design and model to uplift the status of the company as leading motorcycle
dealer
10. Develop personnel as a good salesman, collector and person with good values in life through training
11. Develop training materials to increase personnel knowledge that can lead to best performance of the
company
12. Review branch and outlet manpower and recommend the right set-up for operation
13. Over-all in-charge in the review of all IPM of branch and outlet personnel
14. Provide support in handling all employee relation issues in branches and outlets in consultation with the
President and Vice President - Operation
15. Develop relationship with Regional Manager and other department to achieve better result in getting the
maximum performance of the operation
16. Other duties is for the call of the President and Chairman

FOR SALES AND MARKETING OFFICER:

1. Received and collects all marketing request from all branches
2. Assist the needs of the marketing group during exhibits, shows, and other marketing activities.
3. Explore latest and effective marketing strategies.
4. Answers inquires of the Operation personnel and other departments regarding existing marketing
promotions.
5. Receive, direct an d relay telephone messages and fax messages
6. Pick up and deliver the mail and other documents
7. Open and date stamp all documents to be received
8. Assist in the planning and preparation of meetings, conferences and conference telephone calls
 9. Maintain an adequate inventory of office supplies
10. Respond to public inquiries
11. Answer all incoming calls and handle caller’s inquiries whenever possible
12. Re-direct calls as appropriate and take adequate messages when required
13. Greet, assist and/or direct clients, visitors and employees
14. Prepare monthly inventory reports of PCCT.
15. Double checks, resolves and consolidates Monthly Inventory Report discrepancies.
16. Conducts and monitors actual inventory stocks.
17. Submits monthly reports to immediate superior.

FOR OPERATIONS MANAGER:

1. Successfully increase the sales and distribution of product in all channels.
2. Achieved target sales revenue, budget, profit and other objectives (inventory management, product,
distribution, merchandizing activities, shelf-share, market share).
3. Utilize internal and external data provided by the suppliers and the operations team to capitalize on sales
opportunities and develop business plans targeting a specific segment of the market. Identify and track all
industry trends and issues i.e, channel growth, supplier changes, market opportunities, segment variations
etc. and recommend an expedient/appropriate action plan to the Management.
4. Develop sales plan highlighting priority items while working.
5. Work with marketing team to create programs that will increase business within integrate division and
marketing directions into regional parts through efficient and effective marketing campaigns that cost less
and had a wide reach in the market (Localized raffle programs and regional promotions).
6. Understand what the budgetary goals of the company are and work within allotted scope with regards to
trade spending, slotting, this was achieved by formulation an effective sales incentive program to support
the drive for incremental sales and volume distribution.
7. Monitor retail business conditions and be able to keep expenditures in line with volume. Manage regional
budget and trade spending.
8. Resource assessments/allocations to ensure sufficient technical and operational resources to meet
requirements. Resource review includes ongoing assessment of staffing, technology and financial
requirements to ensure desired outcomes are achieved.
9. Implement all tracking/reporting tools, in conjunction with corporate and division requirements. Ensure
achievement of retail performance standards and all trade objectives through effective management of the
retail operations team.
10. Educate, motivate and monitor performance of assigned operations team.
11. Convey all company directives, objectives and philosophies. Instill confidence utilizing integrity, and a
string level of commitment.
12. Work with sales force in training sessions, market tours, store sets/resets, sales calls, in store activities
and trade shows/exhibits. Go on sales calls with the sales team to execute speed in execution. Educate
them on the selling points of our products, budget management and how to most effectively merchandise
the products. 100% implementation of Call coverage and results to Division Head.
13. Provide monthly sales reports, monthly expense reports and any assigned reports.
14. Regularly contact the suppliers to ensure a seamless continuity of efforts.
15. Develop and deliver effective presentations that outline current market conditions, market trends, customer
needs and our competitive advantages. Utilize data analysis, store audits and any relevant information that
can be gleaned from supplier’s rep, store personnel or industry peers.
16. Performs other related duties that may be assigned from time to time by the Chairman and President of
this Group of Companies.
17. You shall not reveal or divulge any information in connection with the company’s business or undertaking,
or perform anything that may jeopardize the image of the company;
18. You will not commit or incur any liability or obligation for or on behalf of the company without the approval
of the Chairman or the President

FOR AFTERSALES/SERVICE MANAGER:

1. Manages and responsible for the Service Department.
2. Monitors all transaction related to parts, service, warranty and registration.
3. Manages the procurement of parts and other needs of the department.
4. Coordinates with other department heads for programs, concerns and other activity that may require
management and operation approval and participation.
 5. Oversees the technical training/s for sales and mechanic.
6. Formulates program for the Service Department to increase profit in terms of sales, service and parts.
7. Involves in research and development of RACAL MotorcycleModels and parts.
8. Promotes good example and leadership to its subordinates and other employees and maintains
professionalism.

FOR AFTERSALES/SERVICE SUPERVISOR:

1. Oversees and monitors incoming, outgoing, documents, registrations, units without documents in Repo
section.
2. Coordinates with branches and outlet for incoming and outgoing repo units.
3. Involves in research and development of RACAL Motorcycle Models and Parts.
4. Follow up registration to Accounting Dept.
5. Procurement monitoring on Repo Section
6. Assess/evaluate repo units if good for reconditioning or for disassembly.
7. Promotes good example and leadership to its subordinates and other employees and maintains
professionalism.

FOR CHIEF MECHANIC:

1. Activate all sales brand new and repo units
2. Conduct Pre-delivery inspection (PDI) to all sold units before release to the immediately address all
technical concern of units sold.
3. Conduct minor and major repair of units
4. Conduct field service assistance to customer
5. Help in the regular maintenance of all company service units
6. Help in the maintenance and reconditioning of repo units.
7. Strictly monitor all brand new and repo units free from cannibalization

FOR BOOKKEEPER:
1. Coordinates with Regional Manager for Branch and Outlet service related concerns
2. Monitor branch mechanic and branch parts stocks and sales
3. Receives, respond and relay parts and service concerns
4. Promotes motivation to sales personnel and mechanic
5. Ensure all payments in parts sales are remitted on time
6. Reports and coordinate with registration officer
7. Receiving and processing of registration

FOR PARTSMAN:
1. Classify/identify the parts needed/ordered by our customer;
2. Prepare purchase order;
3. Check all part prior release;
4. Ensure accuracy of the quantity of parts on per transaction basis;
5. Continually look for ways to improve efficiency and effectiveness in your assigned tasks;
6. Contribute to team effort.
7. Other related tasks may be assigned from time to time by your immediate superior and/or higher
authorities.

FOR PURCHASE ORDER OFFICER:

1. Analyze price proposals, financial reports, and other information to determine reasonable prices
2. Negotiate contracts on behalf of their organization
3. Attend meetings, trade shows, and conferences to learn about new industry trends and make contacts
with suppliers
4. Meet with staff and vendors to discuss defective or unacceptable goods or services and determine
corrective action
5. Evaluate and monitor contracts to be sure that vendors and supplies comply with the terms and
conditions of the contract and to determine the need for changes
6. Maintain and review records of items bought, costs, deliveries, product performance, and inventories
7. Work out agreements with suppliers, such as when products will be delivered
 8. Evaluate suppliers based on price, quality, and delivery speed
9. Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products,
services, and prices

FOR RECORDS SUPERVISOR:

1. Checking and encoding documents brand new and second hand
2. Encode the inventory reports of the checkers and forward to head office
3. Encode the accomplishment report, and attendance of records employees
4. Double checking of sales invoice, sold out, sales report, commission (branch manager and customer) and
journal from different branches.
5. Double check the computation of the customer and signature of applicant and safety
6. Ensure that the entire records employee is working diligently
7. In charge for the overall supervision of records department

FOR FILER / CHECKER:

1. Checking all customers’ documents Brand New and Second Hand.
2. Double Checking of Sales Invoice, Sold out, Sales Report, Commission (Branch Manager and Customer)
and Journal from different branches.
3. File all documents of customers with ID Number and Name.
4. Sort, organize and maintain office records accurately. 
5. Streamline document filing process ensuring their availability at all times. 
6. Check all incoming material and categorize either on the basis of content or alphabetically. 
7. Ensure all new documents and paperwork are filed and logged properly in the system. 
8. Handle all enquiries related to paperwork/documents. 
9. Index documents with numbers or codes before filing. 
10. Remove or discard outdated documents as per the company file maintenance procedures. 
11. Manage document structuring to ensure easy finding and retrieval when required. 
12. Manage all user requests related to document positioning, finding and retrieval.
13. Maintain the record of the documents filed and removed. 
14. Inspect the filing section periodically to ensure records are categorized properly and are being maintained
in a good condition. 
15. Take necessary steps to place documents in storage receptacles. 
16. Maintain a log of all outgoing files to ensure documents are returned in time. 
17. Classify information logically on the basis of use, content, purpose etc.

FOR CLEARING OFFICER:

1. Receives CSR request from different branches of Vismin and provides with their demand in the earliest
and fastest possible time.
2. Proper dissemination of clearances.
3. Informs and updates all branches particularly memos concerning clearances and other reliable
information with regard to LTO purposes.
4. Receives all calls from branches concerns especially on questions and queries about registration, closed
item, spelling correction indicated on the OR/CR, mismatch colour and accreditations of branches.
5. Process of clearance and proper attachment of COC (Certificate of Payment).
6. Process rejects (incomplete clearance documents) and reprint clearances.
7. Double check the POS for payment and release clearances.
8. Double check the stencils from Mabuhay Assembly and Amlan.
9. Helps Luzon Clearance Officer on the arrangement of CSR.
10. Other related task may be assigned from time to time

FOR BRANCH COLLECTION OFFICER:

1. Manages the entire receivable portfolio of the Branch
2. Conducts review of receivable per CCR
3. Conducts meeting to set collection target per CCR
4. Monitors and review the daily itinerary of CCR
5. Ensures safety Supervision of deposited units
6. Supervise and Monitor daily transaction and documentation
7. Ensures all installment documents are complete
 8. Ensures all mortgaged units are accounted for
9. Assists skip tracing on missing account and pawned units
10. Conducts trouble shooting on problematic accounts
11. Daily reviews and supervision of CCR collection performance
12. Prepare problematic accounts for litigation if needed
13. Ensure speedy approval ad result of credit application
14. Maintains positive customer service image
15. Maintains inter-department relationship
16. Achieves collection target of 60%
17. Maintains professional and technical knowledge

FOR COLLECTION HEAD:

1. Report directly to the Collection Manager but administratively under the Credit and Collection Section.
2. Supervise Collection activities of your designated area.
3. Review and check aging accounts receivables, cash collection and collection efficiency.
4. Review data encoded on dealer Management System.
5. Submit report on time.
6. Ensure that target collection efficiency is met as per branch goal.
7. Ensure that collection efficiency performance per Credit and Collection Representative and Credit and
Collection Supervisor are achieved as per cut-off.
8. Recommend delinquent accounts to the Legal Department.
9. Maintain inter-department relationship.
10. Review credit investigation report of CCR.
11. Monitor Daily Transaction and documentation.
12. Post review of loan document.
13. Execute trouble shooting on problematic accounts and keep tracing lost units buddy system.

FOR COLLECTION MANAGER:

1. Reports directly to the Operations Manager and/or Corporate President.
2. Implements programs to strictly monitor all NP6, NP12, missing units, problematic and matured
accounts.
3. Responsible to the overall management of the Credit and Collection operations/activities of the
company, which includes developing and improving its operational goal.
4. Plans and directs the collection activities of the entire unit as to effectiveness, efficiency and consistency
on the application of existing policies and procedures;
5. Monitor and control the effective implementation of Credit & Collection Policies Programs and
Procedures and recommends changes/enhancements for better implementation;
6. Manages and directs the timely and regular collection of accounts receivable and ensures that targeted
receivable profiles on collection are met;
7. Oversees the processing of receivable data and ensures accuracy in posting of details to the account
ledgers;
8. Coordinates with various internal and external work units for the timely resolution of credit and collection
concerns, problems, complaints and related issues;
9. Prepares Collection Forecast, Status & Performance Report for presentation during Management
Meetings;
10. Hold weekly and monthly meeting with sales team to review accounts and assess performance against
objectives;
11. Organizes and develops an effective credit and collection recovery team to ensure attainment of targeted
performance standards;
12. Review, assess and evaluate accounts for endorsement to Internal or External Lawyers;

FOR REPO SALES MANAGER:

1. Reports directly to the Operations Manager and/or Corporate President.
2. Successfully increase the sales and distribution of repo units in all channels in RMC, RSMC, JMC,
LVJIA, & E-BOOM.
3. Achieved target sales revenue, budget, profit and other objectives (inventory management, product
distribution, merchandizing activities, shelf-share, market share).
 4. Utilize internal and external data provided by the suppliers and the operations team to capitalize on repo
sales opportunities and develop business plans targeting a specific segment of the market. Identify and
track all industry trends and issues i.e, channel growth, supplier changes, market opportunities, segment
variations etc. and recommend an expedient/appropriate action plan to the Management.
5. Develop repo sales plan highlighting priority items while working.
6. Create programs that will increase repo sales within integrated division and marketing directions into
regional parts through efficient and effective marketing campaigns that cost less and had a wide reach in
the market (Localized raffle programs and regional promotions).
7. Understand what the budgetary goals of the company are and work within allotted scope with regards to
trade spending, slotting, this was achieved by formulation an effective repo sales incentive program to
support the drive for incremental repo sales and volume distribution.
8. Implement all tracking/reporting tools, in conjunction with corporate and division requirements. Ensure
achievement of retail performance standards and all trade objectives through effective management of
the retail operations team.
9. Educate, motivate and monitor performance of assigned operations team.
10. Convey all company directives, objectives and philosophies. Instill confidence utilizing integrity, and a
string level of commitment.
11. Work with sales force in training sessions, market tours, store sets/resets, sales calls, in store activities
and trade shows/exhibits. Go on sales calls with the sales team to execute speed in execution. Educate
them on the selling points of our products, budget management and how to most effectively merchandise
the products. 100% implementation of Call coverage and results to Division Head.
12. Provide monthly repo sales reports, monthly expense reports and any assigned reports.
13. Develop and deliver effective presentations that outline current market conditions, market trends,
customer needs and our competitive advantages. Utilize data analysis, store audits and any relevant
information that can be gleaned from supplier’s rep, store personnel or industry peers.
14. Performs other related duties that may be assigned from time to time by the Chairman and President of
this Group of Companies.
15. You shall not reveal or divulge any information in connection with the company’s business or
undertaking, or perform anything that may jeopardize the image of the company; you will not commit or
incur any liability or obligation for or on behalf of the company without the approval of the Chairman or
the President.

FOR REPO SALES ASSISTANT MANAGER:

1. Reports directly to the Repo Manager and/or Operations Manager.
2. Helps to successfully increase the sales and distribution of repo units in all channels in RMC, RSMC,
JMC, LVJIA, & E-BOOM.
3. Conducts monthly physical inventory on repo units; analyze performance by model and input into
inventory pull process; facilitate the Retail Inventory process at a store level.
4. Handles the E2E reconditioning process; works to improve reconditioning cycle time and monitor costs.
5. Responsible for all internal repair orders written for Job Orders and reconditioning service for all repo
units.
6. Participate in service and sales team meetings to provide updates on prior day performance; maintains a
schedule of reconditioning technicians / mechanics to assure a proper staffing to meet work demands.
7. Maintain a daily log of Repair Orders, insure correct labor and parts pricing is used in performing all
work; liaise with parts / service team for timely recall completion.
8. Creates a comprehensive estimate based on their inspection and technician findings; conduct a walk
around inspection of all store with repo units to identify maintenance, repair, and reconditioning.
9. Manage the Reconditioning Vendor relationship to improve quality, cycle time, and accurate timely
invoices.
10. Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions
with customer, co-workers and suppliers.
11. Assist with performance management, including coaching and counseling, to develop and retain a
qualified workforce.
12. Performs quality assurance check before vehicle/units is given to the Sales department.
13. Performs other related duties that may be assigned from time to time by the Chairman and President of
this Group of Companies.
14. You shall not reveal or divulge any information in connection with the company’s business or
undertaking, or perform anything that may jeopardize the image of the company; you will not commit or
incur any liability or obligation for or on behalf of the company without the approval of the Chairman or
the President.