MODULE 3: TECHNICAL REPORTS

IO-ENG
Technical Writing and
Speech Communication
NAME QUENNVHEE D. PEQUIÑA
Section BSBA FM 3
 MODULE 3: TECHNICAL
REPORTS
STUDY

Activity 1.1: Decide and Arrange

 
Scan the given icons below. Each icon designates/symbolizes a common type of
writing you encounter usually. Arrange the icons according to how it correctly guesses
what kind of writing you are most and least comfortable with and draw it in the
designated “blackboard” below. After which, answer the question: What comes to your
mind when you hear the word “business communication”?

Letters sent Application Friendly

through e-mail Resume
letter letters

BLACKBOARD

Friendly letters Letters sent through Application letter

Resume
e-mail
 MODULE 3: TECHNICAL
REPORTS

BLACKBOARD

As far as I know myself better, I have a lot of weaknesses I’m not good at English, grammar I don’t have
confident, I couldn’t speak well. As you can see the most comfortable type of writing for me is friendly
letter, this is where I can express the words, I wanted to say without thinking of mistakes especially
grammars or whatsoever. The second one is letter sent through e-mail, most of the time I can express the
words through texts and emails. Sometimes, when sending a letter in email I do proofreading my works
until I feel comfortable of the words that I used. The last two remaining common type of writing are my
least comfortable, the resume and the application letter this is because I’m not comfortable enough to tell
them my skills and experiences because I don’t have one, I am not confident too, I am still working and
building up my confidence and surely soon I can overcome my weaknesses.

When I hear the word business communication it is about business and the relationship between the
manger and employees. It is a process through which information, facts, ideas, orders, advices, decisions,
etc. are conveyed, sent, or exchanged between/among the persons associated with business. One of the
examples of this, as a member of any organization should be able to share ideas in an effective manner and
to express their clear recommendations towards a company-related topic.

MODULE 3: TECHNICAL
 RESEARCH

Activity 1.2: Forms of Indention

Research on the Forms of Indention for letters

Full Block Form

Your Name
Address
Phone Number
E-mail (optional)

Date

Name of Receiver
Title
Company Name
Address
Dear __________:

When writing a letter using block form, no lines are indented. Include your name,
address, and phone number where you can be contacted, as well as the date. You then
include the name and address of the person you are sending the letter to.
With new paragraphs, just skip a line instead of indenting.

Add your phone number where you can be contacted in the last paragraph. If the
receiver needs to use a relay service to call you, briefly explain that you are deaf/ hard-
of-hearing and that s/he can call you through relay. Give the receiver his/her state relay
number and explain that s/he will need to give the operator your number. Then give
him/her your number.

Sincerely,

Your Signature

Your Name
Your Title
MODULE 3: TECHNICAL
REPORTS
Indented Paragraphs Form

Your Name
Address
Phone Number
E-mail (optional)

Date

Name of Receiver
Title
Company Name
Address

Dear __________:

When writing a letter using indented form, indent each paragraph. First include your
name, address, phone number, and the date. This information should be located at the
top of the page, either in the center, or indented on the right side of the paper. You then
include the name and address of the person to whom you are sending the letter.

At the end of the letter, place your signature on the right side of the page. Don't forget to
provide any relay information if necessary.

Sincerely,

Your Signature

Your Name

Your Title
 MODULE 3: TECHNICAL
REPORTS
Blocked Paragraphs Form

Your Name
Address
Phone Number
E-mail (optional)
 

Date

Name of Receiver
Title
Company Name
Address
Dear __________:

When writing a letter using blocked form, indent each paragraph. First include your
name, address, phone number, and the date. This information should be located at the
top of the page, either in the center, or indented on the right side of the paper. You then
include the name and address of the person to whom you are sending the letter.

At the end of the letter, place your signature on the right side of the page. Don't forget to
provide any relay information if necessary.
 

Sincerely,

Your Signature

Your Name
Your Title
 MODULE 3: TECHNICAL
REPORTS
Simplified Style Form
 

Your Name
Address
Phone Number
E-mail (optional)

Date

Name of Receiver
Title
Company Name
Address

SUBJECT LINE (use capital letters)

When writing a letter using simplified style form, put the date on the left. Then, put the
receiver's name, and his/her title, company name, and address.

Write a subject line instead of a salutation. The subject line must be in all capital letters.

At the end of the letter, put your name and title, all in capital letters.

YOUR NAME
YOUR TITLE
 MODULE 3: TECHNICAL
REPORTS
MODULE 3: TECHNICAL
RESEARCH
REPORTS

ANALYSIS
Activity 1.3: Name the Types
Research on one type of business letter. Give its characteristics and parts.

Activity 1.4: Set the Connection

RESUME COVER LETTER

Salutation
In 2-3 paragraphs, explain or elaborate on this topic: How can you use business
Often overlooked, the salutation language provides the hirer with a quick first impression of you. Therefore, the
letters inisyour
salutation field ofofspecialization
a vital component a strong cover letter. Inin
thethe future?
salutation, you greet the recipient of the letter. The
salutation should always greet a specific person, and you should include a specific job title. If you do not have a
name, do research to find it. If necessary, call the company and ask to whom you should address your letter.
RUBRIC FOR RATING OUTPUT
Introductory Paragraph
PERCENTAGE
CRITERIA
The introduction serves DESCRIPTION
as the first part of your cover letter. In it, you must explain the position for which you are
ALLOTMENT
applying and how you learned about the opening. You also should indicate the reason for your interest in the
position and the company. Specificity helps, and the Development
best introductions draw andin readers by showing that the
applicant has researched the company. When it's evident accuracy
that you oftookidea/topic
time to do research, employers know you
have a genuine interest in the job.  Critical and original
CONTENT thought 50%
 Use of examples
Sales Pitch  Practiced coherence

After the introduction, you must use the cover letter to sell yourself. The middle section should note why your
specific accomplishments, experiences and skills make
 Withyou the best candidate body,
introductory, for the position. Provide highlights
of your background and refer to the most important parts of the resume. The
and concluding paragraphpitch also provides the applicant with
an opportunitySTRUCTURE
to provide the employer with pertinent information not included in the resume.
 Smooth and logical
40%
transitions

The Close

The close of a cover letter wraps it up. In the close, you must reference the next step. In most cases, you should
GRAMMAR
indicate an AND
interest in being interviewed  No
or submitting or minimal
additional materials,errors
such asina portfolio or additional
references. YouSPELLING
also must mention how the person can spelling and
reach you. grammar
If the 10%
position is in another city or state, note
when you will be in the area. At the end of the close, tell the employer that you will follow up with a phone call and
give the employer a specific date and time.
 ANALYSIS

Activity 1.4: Set the Connection

In 2-3 paragraphs, explain or elaborate on this topic: How can you use business
letters in your field of specialization in the future?

The global workplace forces us to improve our communication skills. As a financial management
student, it is quite important for me to know this kind of matter. Business letters refer to any
written communication whose contents are professional in nature, no matter what your role is in a
company, writing skills are valuable assets. Why is this important? the way you write can either
give your career a boost or hamper your progression within the organization and also learning this
can lead you to become an effective communicator in the future.

My course is a business course, which is financial management. My possible workplace in the

future are banks, auditing companies, or even other companies and small businesses that require
financial managers. In my field, business letters are common. It's like the normal way of
communication between one company to other external parties. That is why this will be very
useful in my line of work in the future. When I start working, we will probably write a business
letter at least once a week depending on the business or company. If the company has a lot of
investors or network, we probably write a business letter more often than usual.
 APPENDIX 1: TECHNICAL
REPORTS

PRE-TEST

A. MULTIPLE CHOICE
Directions: Read the items carefully and choose the letter that corresponds to
what is being asked/referred to in each question/statement.

1. What part of a business letter contains the address of the person who
wrote the letter and the date.
a. letterhead c. heading
b. inside address d. none of the above

2. This is typed after two spaces from the inside address and flushed to
the left.
a. closing c. signature
b. salutation d. none of the above

3. The punctuation mark after the greetings.

a. colon c. semi-colon
b. comma d. exclamation mark

4. The main function of this part of a business letter is to give the address
of the writer for immediate identification.
a. heading c. complimentary greetings
b. letterhead d. none of the above

5. This is the “meat” of the letter or contains the message.

a. body c. inside address
b. salutation d. letterhead

APPENDIX 1: TECHNICAL
 PRE-TEST

A. MULTIPLE CHOICE

1. A
2. B
3. C
4. A
5. B