Ch. 8 - Managing Project Quality Flashcards by Brian Weldon - Brainscape

11/2/21, 1:20 PM Ch.
8: Managing Project Quality Flashcards by Brian Weldon | Brainscape
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11/2/21, 1:20 PM Ch. 8: Managing Project Quality Flashcards by Brian Weldon | Brainscape
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Ch. 8: Managing Project Quality Flashcards Preview

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Flashcards in Ch. 8: Managing Project Quality Deck (27)
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1
Comparing any two similar entities to measure their performance.

Benchmarking
These diagrams show the relation between the variables within a

process and how those relations may contribute to inadequate quality.
They can help organize both the process and team opinions, as well as
generate discussion on finding a solution to ensure quality.
Cause-and-effect diagrams
A simple approach to ensure that work is completed according to the

quality policy.
Checklist
A quality control chart that maps the performance of project work

overtime.
Control chart
This is the cost associated with not satisfying the quality expectations.
This is also known as the cost of nonconformance to quality.
Cost of poor quality
This is the cost associated with the monies spent to ascertain the
expected level of quality. This is also
known as the cost of conformance to quality.
Cost of quality
A process to study the tradeoffs between costs and the benefits realized
from those costs.
Cost-benefit analysis
An approach that relies on statistical scenarios to determine what

variables within a project will result in the best outcome.
Design of experiments
Assurance provided to the external customers of the project.

External QA
10
A diagram illustrating how components within a system are related.

Flowcharts show the relation between
components, as well as help the project team determine where quality

issues may be present and, once done, plan
accordingly.
Flowchart
11
Assurance provided to management and the project team.

Internal QA
12
The abbreviation for the International Organization for

Standardization. ISO is Greek for equal, while "International
Organization for Standardization" would be abbreviated differently in

different language. The organization elected to use
ISO for all languages.

ISO
13
A histogram that illustrates categories of failure within a project.

Pareto diagram
14
A project management subsidiary plan that aims to improve the

project, not just the end
result of the project. It strives to identify and eliminate waste and non-
value-added activities.
Process improvement plan
15
According to ASQ, it is the degree to which a set of inherent

characteristics fulfills requirements.
Quality
16
A management process that defines the quality system or quality

policy that a project must adhere to.
QA aims to plan quality into the project rather than inspect quality
into a deliverable.
Quality assurance
17
An inspection-driven process that measures work results to confirm

that the project is meeting the relevant
quality standards.
Quality control
18
The operational definitions that specify the measurements within a

project and the expected targets for
quality and performance.

Quality metrics
19
The process of first determining which quality standards are relevant

to your project and then finding out
the best methods of adhering to those quality standards.

Quality planning
20
A component of a control chart that illustrates the results of seven

measurements on one side of the mean,
which is considered "out of control" in the project.

Rule of Seven
21
A quality control tool that shows the results of inspection in the order
in which they've occurred. The goal of a run chart is to first
demonstrate the results of a process over time and then use trend
analysis to predict when certain trends may reemerge.
Run chart
22
A quality control tool that tracks the relationship between two

variables over time. The two variables are considered related the
closer they track against a diagonal line.
Scatter diagram
23
A process of choosing a percentage of results at random. For example,

a project creating a medical device may have 20 percent of all units
randomly selected to check for quality.
Statistical sampling
24
These flowcharts illustrate the flow of a process through a system,

such as a project change request through the change control system or
work authorization through a quality control process.

System or process flowcharts
25
This plan defines how the project team will implement and fulfill the
quality policy of the performing organization.
Quality management plan
26
The science of using past results to predict future performance.

Trend analysis
27
The results of the project work as needed. This includes technical

performance measures, project status, information on what the project
has created to date, corrective actions, and performance reports.
Work performance information
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Decks in PMP Exam Class (26):
Ch. 2: Managing A Project

Ch. 1: Questions
Ch. 2: Questions
Ch. 3: Examining The Project Processes
Ch. 3: Questions
Ch. 4: Project Integration
Ch. 4: Questions
Ch. 5: Managing The Project Scope
Ch. 5: Questions
Ch. 6: Managing Project Time
Ch. 6: Questions
Ch. 7: Managing Project Cost
Ch. 7: Questions
Ch. 8: Managing Project Quality
Ch. 8: Questions
Ch. 9: Managing Human Resources
Ch. 9: Questions
Ch. 10: Managing Project Communications
Ch. 10: Questions
Ch. 11: Managing Project Risk

Ch. 11: Questions
Ch. 12: Project Procurement
Ch. 12: Questions
Ch. 13: Code Of Conduct
Ch. 13: Questions
Ch. 1: Preparing For Exam
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11/2/21, 1:20 PM Ch.

8: Managing Project Quality Flashcards by Brian Weldon | Brainscape

e.g. MCAT, pharma, bar exam SearchGo

Brainscape's Knowledge GenomeTM

Medical & Nursing

Humanities & Social Studies

Health & Fitness

Business & Finance

Technology & Engineering

Food & Beverage

See full index

Ch. 8: Managing Project Quality Flashcards Preview

Comparing any two similar entities to measure their performance.

These diagrams show the relation between the variables within a

A simple approach to ensure that work is completed according to the

A quality control chart that maps the performance of project work

An approach that relies on statistical scenarios to determine what

Assurance provided to the external customers of the project.

A diagram illustrating how components within a system are related.

components, as well as help the project team determine where quality

Assurance provided to management and the project team.

The abbreviation for the International Organization for

Organization for Standardization" would be abbreviated differently in

ISO for all languages.

A histogram that illustrates categories of failure within a project.

A project management subsidiary plan that aims to improve the

According to ASQ, it is the degree to which a set of inherent

A management process that defines the quality system or quality

An inspection-driven process that measures work results to confirm

The operational definitions that specify the measurements within a

quality and performance.

The process of first determining which quality standards are relevant

the best methods of adhering to those quality standards.

A component of a control chart that illustrates the results of seven

which is considered "out of control" in the project.

A quality control tool that tracks the relationship between two

A process of choosing a percentage of results at random. For example,

These flowcharts illustrate the flow of a process through a system,

work authorization through a quality control process.

The science of using past results to predict future performance.

The results of the project work as needed. This includes technical

e.g. MCAT, pharma, bar exam SearchGo

Decks in PMP Exam Class (26):

Ch. 2: Managing A Project

Ch. 11: Managing Project Risk

Medical & Nursing

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