Fleet Management Software for Taxi Companies

Start a Taxi Business

with Taxi-Master
Advanced Software and mobile app for successful
start and development of your company. Support
and guidance through each stage of starting.

24/7 technical support.
Do you want to start

a taxi business, but have

no idea how?
What would be the cost estimate?

How to compete with major companies?

How to boost your bookings and motivate your drivers?

Do you need a successful stage-by-stage plan?

Reliable instruments to Start

a Strong Taxi Company

1) We help to start a company from scratch

Success of other major companies motivates you to strive for the same

but at the moment you don’t even have a dispatcher office?

We don’t give you unrealistic promises for an instant payback, but we guide
you through each stage. We advise you on all significant stages, and help

you to enter the market successfully.

2) Do you have a fleet? We’ll help


you to launch a separate taxi company

We’ll attract the first bookings to your company and help your business to stand apart
from major competitors as well as to make profit without intermediaries.

We’ll provide you with modern instruments to attract and retain customers and drivers.
Start a Taxi Company with
our Support at each stage 24-hour Tech Support

You can always rely on our professional help

on business days, weekends and holidays

Launch and First Customers

TM Purchase
Software contains more than 1000 features
for any business processes

Software Deployment and Employees’ Training

We’ll teach you how to process your bookings quickly, how to work
with the driver app as well as how to make reports on the company’s
performance

Consultations and Assistance at the Company’s Launch stage

We’ll advise you how to calculate the cost estimate, how to attract drivers
and customers. We’ll also help you to conduct the market analysis

and choose instruments to compete with major companies
We’ll Help you to Successfully Enter the Market
with Taxi-Master Software

Automate Your Work Deliver Excellent Offer Favorable Terms

Immediately Customer Service to Your Drivers

You’ll successfully compete with other Use the following instruments Attract drivers and motivate them

companies and quickly steal your to attract and retain customers: to choose you by providing them

market share thanks to the software. with modern solutions:

• It takes several seconds to process bookings • Taxi booking mobile app and website
• Priorities system

and automatically distribute them among

drivers

• Bonus scheme to encourage repeat bookings

• Variety of drivers shifts

• Customers are immediately provided with cars

• Referral system for free attraction
 • Different ways of assigning drivers to bookings

of customers on social media

• Convenient ways to refill the account balance

4 Competitive
Advantages

for Your Company

Instruments and solutions that help you to enter


the market successfully, as well as favorably compete
with major companies.
1 Your Branded Mobile App
The same features set as in apps of such large platforms as Uber, Liftago,
Bolt. Customer sees an itinerary for a trip, and can pay by card, bonuses

or cash. Our designers can develop your corporate identity and logo

for your taxi company.

One-click to order

Payment by bank card, bonuses or cash

Translation into any language is available

Payments in Euro, USD or any other currency

Advantages of Taxi-Master
 Taxi-Master

mobile app

Visit our Youtube channel

to learn more

Advantages of Taxi-Master
2 One Software

for All Your Needs

Taxi-Master software and all its components are updated 3 times more
often than any other developers do. In 2020 we launched 4 major software
updates that introduced more than 100 new killer features.

Advantages of Taxi-Master
3 Unlimited Number of Drivers;

No Need to Pay for Each Booking

The extended package offers an unlimited number of drivers,
operators, and cities.

Advantages of Taxi-Master
 4 We Provide Management of Taxi
Companies with Useful Materials
We create and record webinars with business leaders and consultants on a regular
basis, where we discuss how to prepare yourself to start a business, how to make
profit from a traditional taxi company, how to work independently from such
platforms as Uber, Liftago, Bolt. We’ll teach you how to get extra bookings,

and how does advertising work.

We are the founders of the Russian

business community of chiefs of taxi
companies
More than 300 chiefs of taxi companies have undergone the Taxi
Accelerator Training. Blend in with the international business community
and be the first to discover the latest trends.

Advantages of Taxi-Master
Invite Legal Entities (Corporate Clients)
for a Comfortable Cooperation

Taxi Butler
one-click taxi booking app for hotels, bars, restaurants, and enterprises.

Taxi Butler is directly connected with the dispatcher system, that’s why

it takes seconds to process a booking.

Taxi ordering widget

There are many potential taxi customers on web-sites of restaurants,
shopping malls, hotels, airports, and any other websites with big website
traffic. Make an agreement with the website’s owner and add your taxi
booking widget to that website.

Corporate Client Area

There are many potential customers in restaurants, hotels, car showrooms,

car service centers, and medical centers. Offer them Client Area web-service.
Organizations can book a taxi for their employees as well as their visitors.

All reports, trips and bookings are saved in the Client Area on the website.

Advantages of Taxi-Master
Features

of Taxi-Master

Standard feature set of the software covers 95% of our

customers’ needs. Hundreds of settings allow to put

into action any of your business processes.

If you haven’t found something in the software, we’ll

implement it via extra scripts: tariffs, automatic

seeding, bonus accrual rules, IPT scripts, and many

others.

1 Features to Increase the Booking Flow

Offer your passengers the most convenient
 Attract customers by offering them a bonus

way to book a taxi: mobile app, phone call, and referral program incentives for each
website or social media widget, messenger, booking
or web-service

Launch a new service for delivery, cargo Collaborate with partners in other cities, Offer convenient solutions for corporate
taxi, tow trucks, and heavy equipment open branches of your company
 clients
in remote regions

Features of Taxi-Master
2 Features for Fleet Owners
Availability and choice of cars
You can specify cars available to a certain driver. This will simplify a car’s choice
while starting a shift as well as allows to avoid mistakes.

Planning of cars’ and drivers’ work

Issues taken into account: car’s availability to a certain driver for a certain period of time, potentially required
car repairs and maintenance services. Car’s reservation can be fee-based for driver, and can take into account
car’s overtime work measured in hours. Schedule of cars being occupied is also available.

Convenient payment system

Driver may have various types of accounts. Besides the main account there may be created any number of accounts
for different purposes, for example penalties account or car’s repurchase account. Transactions’ templates

for payments with drivers are available. You can adjust the use of payment terms with drivers according to schedule.

Features of Taxi-Master
3 TM Driver Mobile App

for Convenient Work of Drivers

Recruit drivers to a taxi company directly in the app thanks to the embedded
application form

Balance replenishment by a bank card

Possibility to take and put orders in line

Automatic seeding filters help to choose bookings within a required radius

District destination filters for a driver to come back home with a passenger,
and as a consequence to reduce a dead mileage

Navigator availability

You can edit the map and add lacking addresses

Possibility to launch your branded app using the company’s name and its
corporate identity

Features of Taxi-Master
4
Work with Drivers: Recruitment,
Motivation, Control

Visit our Youtube channel

to learn more
5 Work with Drivers: Recruitment, Motivation, Control
Convenient algorithms

for bookings’ seeding
Depending on the drivers’ rating, number
of bookings completed by the drivers,
their remoteness from a pick-up point,
possibility to put the orders in line, etc.
Comfortable shifts for drivers
Delegate recruitment

Each driver chooses a comfortable shift
type, makes an online payment for such
shift, and starts to work at any time.
Features of Taxi-Master
Increase of tariffs can

make drivers more active
If there are many bookings, tariff may

be increased automatically in order

Priority system
It motivates drivers to take not so convenient
orders, to work in peak hours and on weekends
as well as to gain access to high-priced and
to motivate drivers to work. convenient orders. This motivates drivers to work
under the company’s rules.
and control over drivers
Partner Area saves your time on drivers’ recruitment

and management. A foreman recruits drivers, registers

their personal data, car brand name, its license plate,

and gets his percentage from bookings completed

by the drivers.
6 Control Instruments to be Used by a Taxi Company

Photo-examination
Helps to control the compliance
with the requirements as to car’s
appearance without any extra time
or financial expenditures
Reports on bookings,
drivers, customers
Record of trip tracks
The map shows a driver’s trip within

More than 100 standard reports
 a certain period of time. You can monitor
in Taxi-Master allow to get accurate car’s speed on all segments of trip
data as to your company

Booking’s event log Analyst Area

You can quickly enter information
 Shows taxi company data regarding
on accidents directly from the bookings, calls, trips, drivers,

booking card. Company’s chief can and passengers. Data is presented

easily switch from the log
 in the form of diagrams
to information about a certain order

ФУНКЦИОНАЛ ТАКСИ-МАСТЕР

Taxi-Master is a Reliable Software

Withstands a load of more than 45000 bookings per day Guaranteed data security
We use a modern programming language and DBMS POSTGRESQL
 Backup protects from data loss. Your databases will have a regular
(an industrial-strength system of databases management which deals backup and will be stored in encrypted form on the Taxi-Master
with a big number of bookings without friction). Quick backup
 server. With the help of backup you can quickly recover

and recovery. Lower risk of taxi company failures. the operation after voltage surges and spikes, equipment’s
damage, or other unexpected situations.

Taxi-Master is made by a stable company

with clients all over the world
18 years 140 3500+ 1 000 000+
of our experience
 of specialists of taxi companies
 installations on drivers’ devices
in developing software in our team in 17 countries of the world
products for taxi business have already chosen

our software solutions
TAXI COMPANIES ALL OVER THE WORLD
ARE SWITCHING TO TAXI-MASTER

«Jorgo» taxi company, Kyrgyzstan «Elite» taxi company, Belarus

15,000 orders per day,
15,000 orders per day,

4,000 drivers, 50 operators 4,000 drivers, 50 operators

After switching to Taxi-Master, we got rid of the lagging The “Elite” was opened more than 20 years ago.

problem. Our last software would freeze every 2-3 hours. It was discovered by my father, and I am continuing

We realized that the reason for these lags
 his work. It was difficult for us to use the previous software
was not always from our side. Feedback from Taxi-Master
 as there was a constant misunderstanding

is very good. When you leave a complaint or suggestion, with the settings. There was no technical support.

the specialists and managers call back and we discuss Then we decided to switch to Taxi-Master. Other software
the issue in detail together. In general, this software has
 was not even an option because Taxi-Master is easy

a lot of possibilities. We probably do not even use 50%
 to use. If we need to customize something, we contact

of these opportunities yet the specialists and they always solve our issues.

They listen to our wishes
Taxi-Master Implementation

Expanded implementation € 600

We recommend it for those who start immediately with a large set of functions, their own The maximum duration

process logic, who want to customize unique rates, reports, or rules for settlements with of the implementation stage is 1 month
drivers. An assigned implementation specialist will supervise each stage of the software
The maximum duration

launch.
of the implementation support stage is 2 weeks.
The maximum duration of the implementation stage is 1 month
The maximum duration of the implementation support stage is 2 weeks.

Premium implementation € 3000

This option is perfect for large and medium-sized companies with complex business The maximum duration

process logic. of the implementation stage is 2 months
We will provide increased attention and care from the software developer by attracting

The maximum duration

a team of specialists.
of the implementation support stage is 3 weeks
You will be able to control the deadlines and contact one person who is endowed

with all the necessary authorities and is aware of each task.
Business consultant will help to solve unsolvable problems
We will provide you secure and highly accurate customization for your business tasks.
Implementation package compounds
Expanded Premium

Taxi-Master software customization + +

Telephony scenario customization Individual Individual

Hardware (gateway) customization Customization of recommended hardware Customization of recommended hardware models,
models, as well as those that are not included as well as those that are not included in the list

in the list of recommended models of recommended models

Scripts, reports and tariffs drafting No more than 3 scripts from the script directory
and 2 individual modifications
Import of directories from another software Import from Excel
Taxi employee training Senior specialists training: system
administrator, dispatcher etc.
training for system administrators.
No more than 3 scripts from the script directory
and 5 individual modifications
Import from databases or Excel,
data export script writing
Group training for dispatchers, professional

Number of cities connected at a time 2 No limit

Launch stage control + +

Personal manager of the implementation department + +

Implementation team assignment, consisting — +

of a project manager, a technical specialist,
and a business consultant

A particular service called "Departure of the implementation specialist for launch" is calculated individually.

Our specialist goes directly to your taxi company office and carries out all the necessary work: customization, tests, and employee training. The personal contact of the head
of the company with the implementation specialist will allow you to effectively and quickly set up Taxi-Master and take into account all individual characteristics.
24/7 Tech Support

Tech support specialists customize the software package, install updates,

create modifications and solve technical difficulties in the taxi company.
Daily technical support processes about 150 requests, which is more than
30,000 requests per year.

The options such as updates, settings, backups, modifications, working

efficiency monitoring, mobile application support, help in case of
breakdowns, and many others are available to every taxi company.

Pay only for the services you use

You decide what to do Easy to control work We will finalize with you

all the details

Your company has an hours balance,
In your Personal Account, you can see all

and you decide what to spend it on:
Before starting work, technical support
resolving incidents, updates, or developing
specialists will set an approximate time
personal rates, reports and scripts.
frame for completing the task and discuss
the work that the technical support carried
out for the taxi company. The manager
or administrator can easily keep track
of how many hours the work took and how the scope of work. The CEO or administrator
many hours are left on the balance. of the taxi company will be able to track all
the work in the Personal Account.
Service Level Agreement
Service Level Agreement (SLA) determines the speed of solving problems and the ease of interaction with tech support.
A higher SLA allows the company to solve problems faster and easier.

Basic technical
Technical support
Technical support
Technical support

support with SLA 1 with SLA 2 with SLA 3 with SLA 4

Number of hours 20 20 20 20
in the package
Incident response 12 hours 8 hours 1 hour 1 hour
Modification response 72 hours 48 hours 12 hours 12 hours
Backups One per month.
One per week.
As agreed but no more As agreed but no more
One backup is stored Two backups are stored than 1 time per day.
than 1 time per day.

Three backups are stored Three backups are stored

Dedicated No No No Yes
specialist
Request hours Modification request: weekdays
24 hours 24 hours 24 hours
from 8 AM to 5 PM (GMT+3)

Incident request: 24 hours

€1400/year €1700/year €2600/year €4900/year

The cost of the software package

Standard package Business package Premium package

€2100 €3600 €5200

Software package Software package Software package

Unlimited connection Unlimited connection Unlimited connection

of drivers of drivers of drivers

2 workplaces
2 workplaces
Unlimited connection
for operators for operators of operators

7 external and 3 7 external and 3 13 external and 6

internal telephone internal telephone internal telephone
lines lines lines

Mobile application
Mobile application

for passengers for passengers

Learn more

about Taxi-Master

Contact us

+7 (499) 709-84-87

sales@bitmaster.ru

software.tm.taxi

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