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1.

Introduction of Vingroup
a.Vision, Mission and Core Value
 Vision: With the aspiration to be a pioneer and the capability to
deploy sustainable investment and development strategies,
Vingroup aims to become the leading regional Technology –
Industrials – Services business group. The Group will continue to
innovate in building an ecosystem of high-quality products and
services aimed at improving the lives of customers and enhancing
the international reputation of Vietnamese brands
 Mission: “TO CREATE  A BETTER LIFE FOR PEOPLE”
 Core Value : “CREDIBILITY - INTEGRITY - CREATIVITY - SPEED -
QUALITY - HUMANITY”
b.Vingroup profile
 Vingroup Joint Stock Company (Vingroup JSC)
 Vingroup, formerly known as Technocom Corporation, was
founded in 1993 in Ukraine. In the early 2000s, Vingroup started
in Vietnam with two key brands: Vincom and Vinpearl. In January
2012, Vinpearl JSC merged with Vincom JSC to form Vingroup
Joint Stock Company.
 As a multi-sector corporation, Vingroup focuses on three main
areas: 
o Technology 
o Industrials
o Property
o Services.
 Vingroup continues to pioneer and lead consumer trends in each
of its businesses introducing Vietnamese consumers to a brand
new, modern life-style with international-standard products and
services. Vingroup has created a respected, well-recognized
Vietnamese brand and is proud to be one of the nation’s leading
private enterprises.

2. Corporate Governance Policy


General Meeting of Shareholder
 Order and procedure for notification of closing the list of
Shareholders entitled to participate in the GMS
o The Group provides in its Charter and/or the internal
Regulations the order, procedure for convening and voting at
a GMS including the following contents: 
 Notice to close the list of Shareholders having the right
to participate in a GMS; 
 Notice to summon a GMS; 
 Method of registration for participation of a GMS; 
 Method of voting and announcement of the voting
results; 
 Method of protest a GMS's Resolution; 
 Preparing minutes of the GMS; 
 Announcing the GMS's resolutions to the public; 
 Other matters. 
o The list of Shareholders having the right to participate in a
GMS shall be made at a date as prescribed in the Charter. The
Group shall report to the Vietnam Securities Depository (the
“VSD”), the Stock Exchange and the State Securities
Commission, and also disclose information on preparation of
the list of Shareholders at least twenty (20) days prior to the
last registration date on the information networks of the Stock
Exchange and on the Group’s website. 
o Notice of the GMS shall be sent to all the Shareholders via
registered mail to the address as specified in the list of
Shareholders having the right to participate in the GMS, and
concurrently announced on the Group's website at least ten
(10) days before the date of the meeting, and disclose
information regarding the GMS according to the law. 
 Agenda of the GMS, documents relating to the matters
to be voted at the GMS shall be sent to the Shareholders
in the list of Shareholders having the right to participate in
the GMS and announced on the Group's website (if any).
Where the documents are not enclosed with the notice of
the GMS, the notice of meeting must specify the website
address for the access of the Shareholders.  
o Method of registration for participation in a GMS: 
 Shareholders may confirm their participation in a GMS
in one of the following manners: to send the written
confirmation for participation in a GMS to the Group, to
make confirmation with the person named in the meeting
notice as the person acting on behalf of the Group to
receive the confirmation for participation of GMS via
phone, by way of email or mail, fax as mentioned in the
meeting notice; 
 A Shareholder who cannot participate in a GMS may
authorize his/her proxy to participate in such GMS (the
“Authorized Representative” or the “Proxy”). The
authorization to the proxy to participate in the GMS must
be made in writing in accordance with the form released
by the Group on its website or enclosed with the notice of
meeting. The proxy to participate in the GMS must present
the written authorization (original copy) to the Group prior
to entering the meeting room; 
 On the date of holding a GMS, the Group must carry out
the procedures to register the Shareholders who have the
right to participate in the meeting and are present; 
 Any shareholder arriving late at the GMS is entitled to
register and vote at the GMS. The Chairperson is not
obligated to pause the meeting and the previously voted
matters shall not be affected. 
o Voting method: 
 When a Shareholder is registered, the Group shall grant
such Shareholder, the Authorized Representative or the
Proxy with one (1) voting ballot and one (1) election card
(in case of election of members of the BoD and the
Supervisory Board). The voting ballot and the election card
may be encoded with the details of the Shareholders
(name, Shareholder code, number of shares held...) for
the purpose of vote counting by computer software. All the
Shareholders who are registered to participate in the
meeting shall have the right to express his/her opinions
and vote on the matters specified in the agenda of the
GMS; 
 Voting method: Voting on the matters in the GMS shall
be conducted in accordance with the following provisions: 
 Casting ballots: Matter on the ballots shall be
voted by the Shareholders, their Authorized
Representative or the Proxy by way of selecting
approval, non-approval, or abstention for each
matter; 
 The Shareholders shall cast their vote according to
the following rules:   
 The casting of votes will begin as signalled
by the Chairperson of the meeting or the
Head of the Vote Counting Committee and
end when the final Shareholder, the
Authorized Representative or the Proxy
casts his/her vote in the voting box or after
thirty (30) minutes after the start of the
vote casting, whichever comes first. After
the voting is completed, the voting box will
be sealed; 
 Votes shall be counted immediately after the
voting box is sealed; 
 Voting ballot checking method:  
 When the voting is conducted at the GMS, the
approval ballots shall be collected first, followed by
the collection of the non-approval ballots. Number of
shares voting for approval and the number of shares
voting for non-approval shall be counted to
determine the voting results; 
 Announcement of voting results: Voting results on each
matter voted at the GMS shall be announced by the Head
of the Vote Counting Committee immediately at the
meeting. 
 Voting for election of members of the BoD, members of
the Supervisory Board shall be conducted in accordance
with the method of popular voting or cumulative voting in
accordance with the voting resolutions or rules approved
by the GMS from time to time. In case of election of the
members of the BoD, the Supervisory Board by the  way
of cumulative voting, the voting shall be conducted as
follows: 
 Each Shareholder shall have a vote equal to the
total number of Shares held multiplied by (x) the
number of members of the BoD or the Supervisory
Board to be elected. The Shareholders may
accumulate all his/her votes to one (01) candidate or
a number of candidates; 
 The persons elected to be a member of the BoD or
the Supervisory Board shall be determined according
to the order of the highest number of votes to the
lowest, starting from the candidate with the highest
number of votes until the required number of
members are elected. Where there are two (02) or
more candidates with the same amount of votes for
the last member to be elected, the GMS shall
conduct the next voting among the candidates with
the same votes or select the elected member in
accordance with the criteria set forth in the voting
rules approved by the GMS from time to time (if
any). 
 The BoD or the person convening the GMS shall arrange
the agenda of the GMS in a proper manner; allocate
proper time for discussion and voting on each matter in
the agenda of the GMS. The order and procedure for
objection to a decision of the GMS, making of the GMS
Minutes and disclosure of the GMS Resolution are provided
in the Charter. 
 Auditors or persons representing an audit firm may be
invited to attend the GMS to express their opinions at the
GMS on the auditing matters. 
 In order to increase the effectiveness of the GMS, the
Group shall endeavor to employ modern technologies so
that the Shareholders may participate in the GMS. 
 The principles, order, procedures for soliciting opinions
from Shareholders in writing are provided in the Charter. 
 Report of the BoD and the Supervisory Board on
performance at the annual GMS 
o Report on performance of the BoD: Report on performance of
the BoD shall be submitted to the annual GMS in accordance
with Article 136.2.c of the Law on Enterprises and the
Charter. The report must also contain the following contents: 
 Remuneration, expenses and other benefits of the BoD
and each member of the BoD in accordance with Article
158.3 of the Law on Enterprises and the Charter; 
 Summary of the meetings of the BoD and the
resolutions, decisions of the BoD; 
 Evaluation by the independent members of the BoD on
performance of the BoD (if any); 
 Performance of sub-committees of the BoD (if any); 
 Supervisory results of the General Director; 
 Supervisory results of other Executives; 
 Future plans. 
o Report on performance of the Supervisory Board: Report on
performance of the Supervisory Board shall be submitted to
the annual GMS in accordance with Article 136.2.đ of the Law
on Enterprises and the Charter. The report must also contain
the following contents: 
 Remuneration, expenses and other benefits of the
Supervisory Board and each member of the Supervisory
Board in accordance with Article 167.3 of the Law on
Enterprises and the Charter
 Summary of the meetings of the Supervisory Board and
conclusions and recommendations of the Supervisory
Board; 
 Monitoring business performance and financial status of
the Group
 Monitoring performance on the BoD, the General
Director and other Executives 
 Evaluation of the coordination between the Supervisory
Board and the BoD, the General Director and the
Shareholders.

3. Corporate Governance in Practice


a.Ownership structure
 Along with the separation of ownership and management rights,
the requirements for scale development as well as the application
of science and technology to production make the capital
requirements of enterprises increase sharply beyond the financial
capacity of enterprises. an individual. This leads to the fact that a
business can have many owners or shareholders, each of whom
holds a certain percentage, called a percentage of shares, of the
total capital of the business; This ratio will determine the role and
position of shareholders as well as the type of ownership
structure of the business. There are 5 basic types of ownership of
shareholders in a management enterprise, namely: Control
through almost complete ownership, Majority control, Control
through a legal device without ownership, Minority control,
Management majority.

 Vietnam Investment Group is an enterprise led by Mr.


Pham Nhat Vuong as Chairman and his wife Pham Thu
Huong as Vice Chairman. In which, Mr. Pham Nhat
Vuong holds 92.88% of shares in Vietnam Investment
Group.
 After the above transaction, Vietnam Investment Group
increased its ownership in Vingroup from 30.9% to
32.5%, equivalent to more than 1.12 billion shares.
 At Vingroup, Mr. Pham Nhat Vuong currently holds more
than 876 million VIC shares directly, equivalent to
25.4%. Meanwhile, Ms. Pham Thu Huong holds 151
million VIC shares, equivalent to 4.4%. 

b.Shareholder right

 Rights of and Responsibilities of Shareholders


o The Shareholders shall be the owners of the Group and be
entitled to their respective rights and be subject to their
respective obligations in accordance with the number of
Shares and classes of Shares owned. The liability of each
Shareholder in respect of the Group’s debts and other
property obligations is limited to the par value of the Shares
held by him.
o The Shareholders shall have the following obligations:
 To observe the Group’s Charter, the resolution of the
GMS and the BOD, administrative regulations and other
documents issued by the Group;
 To pay Share capital in the amounts subscribed and in
accordance with the required procedures
 To comply with other obligations stipulated by Law.
o Shareholders must not take advantage to cause damage to
the rights and interests of the Group and other shareholders
and must comply with relevant information disclosure
obligations as required under Law.
o Each Shareholder which is a legal entity or an organization
shall have the right to appoint one or more Authorized
Representative(s) to exercise its rights as a shareholder of the
Group in accordance with Law; in a case where more than one
Authorized Representatives are appointed, then the specific
number of shares and the specific number of votes
represented by each Authorized Representative must be
specified. In a case where a Shareholder which is a legal
entity or an organization and does not specify the number of
shares represented by each Authorized Representative(s), the
total number of shares shall be divided equally to Authorized
Representative(s). Any Authorized Representative of a
Shareholder which is a legal entity/organization shall be
entitled to give different voting from other Authorized
Representative on the same issue to be voted at the GMS.
The Group is entitled to rely on the information provided in
the power of attorney for, including but not limited to,
determining the necessary quorum for a meeting of the GMS
or votes for passing the Resolutions of the GMS. A
Shareholder shall be bound by the performance or non-
performance of its legitimate Authorized Representative(s);
and any limitation on the authorities of the Authorized
Representative(s) to perform rights and obligations of the
Shareholder set by the Shareholder shall not be applicable to
third parties, except that such limitations are clearly indicated
in the power of attorney.
 The appointment, termination or change of an
Authorized Representative must be notified in writing to
the Group at least forty eight (48) hours before such
appointment, termination or change becomes effective.
To the extent required by the Law, the notification must
contain the following:
 Name, enterprise registration number, address of
head office of the Shareholder;
 Number of shares, classes of shares and date of
registration as a Shareholder with the Group
 Full name, permanent address, nationality, Citizen
ID Card number, Identity Card number, passport
or other lawful personal identification of the
Authorized Representative;
 Number of shares for which an Authorized
Representative has been appointed
 Term of mandate of the Authorized
Representative specifying the commencement
date of the mandate
 Full name and signature of the Authorized
Representative and of the Legal Representative of
the Shareholder.
 To the extent required by the Law, the Group will send a
notification about the Authorized Representative
stipulated in this clause to the business registration
office within five (5) business days as from the date the
Group receives the notification.
 Founding Shareholders
o The names, addresses, number of ordinary shares and other
details of the Founding Shareholders required by the Law on
Enterprises are attached as Appendix 1, which is a part of this
Charter.
o Since the period of three (3) years from the Establishment
Date has already expired, all restrictions applied to the
ordinary shares held by Founding Shareholders have been
removed.
 Ordinary Shareholders
o The owners of Ordinary Shares shall be called Ordinary
Shareholders.
o The Ordinary Shareholders shall have the right to:
 Participate and vote directly or by his Authorized
Representative on all matters under the power of the
GMS. Each ordinary Share shall have one vote
 Receive dividends as per the decision of the GMS
 Have priority in subscribing new shares offered for sale
of the Group in proportion with their respective ratio of
ownership of shares in the Group
 Freely transfer their fully paid-up Shares to other
persons as stipulated in this Charter and the Law;
 Examine, make an extract information in the
Shareholder Register; verify the information relating to
the Shareholder in the list of Shareholders who are
entitled to attend the GMS and request correction of
incorrect information;
 Examine, make an extract or copy the Group's Charter,
minutes of the GMS's minutes and resolutions;
 In the case of dissolution of the Group, receive part of
the remaining assets in proportion with their capital
contribution to the Group after the Group has made all
payments to its creditors and to any Preferred
Shareholders and discharged all other financial
obligations as so required by Law;
 Require the Group to redeem their Shares in the
circumstances set out in Article 90 of the Law on
Enterprises;
 Do electronic or other electronic form voting in a
shareholder meeting (if any)
 Be treated fairly, in particular: each Share of the same
kind bring the shareholders equal rights, obligations and
interests;
 Be notified of periodic and irregular information about
the Group’s operation;
 Be protected with their lawful interests, in particular: in
case the decisions made by the GMS or the BOD are not
lawful or violate the fundamental interests of
shareholders as prescribed by law, shareholders are
entitled to request the cancellation of such decisions
under the procedures prescribed by law. In case such
decisions cause damage to the Group, then the BOD,
the SB, the CEO must compensate the Group within
their scope of responsibility. Shareholders are entitled
to claim compensation from the Group as prescribed by
law;
 Other rights defined in this Charter and the Law on
Enterprises.
 A Shareholder or a group of Shareholders holding
from 10% and above of the Ordinary Shares for a continuous
period of at least six (6) months or more shall have the following
rights, additional to those set out in Article 10.2 and 10.4 of this
Article 10:
o Nominate candidates to the BOD and SB
o Examine and request an extract or a copy of the list of
shareholders who are entitled to attend and vote at the GMS;
o Examine and make an extract of the minutes and resolutions
of the BOD, semi-annual and annual financial reports
prepared in compliance to the forms of Vietnamese
Accounting System or IFRS and reports of the SB;
o Request convention of the GMS in the events as set out in
Article 114.3 of the Law on Enterprises;
o Request the SC to inspect each particular issue relating to the
management and operation of the Group where it is
considered necessary. Such request must be in writing form
and follow the stipulations of Article 114.2(d) of the Law on
Enterprises
o Other rights as provided in the Law on Enterprises.
 The Ordinary Shareholders of the Group shall
have the following obligations:
o Attending the GMS and exercising voting directly or via an
Authorized Representative, or doing electronic or other
electronic form voting. Shareholder may authorize member of
the BOD to be it/his/her representative at the GMS;
o Making full payment for the Shares registered to subscribe in
compliance with the specified procedures;
o Being responsible to the debts and other material
responsibilities of the Group within the capital amount
contributed to the Group
o Providing correct address when subscribing Shares;
o Not to withdraw the capital contributed from the Group in any
form, except where the shares are bought back by the Group
or other persons. Where a Shareholder withdraws a part or all
of the share capital contributed against this clause, such
Shareholder and its related beneficiaries within the Group
must be jointly responsible for debts and other asset
obligations of the Group within the value of withdrawn shares
and any incurred damages
o Complying with the Charter and other regulations of the
Group
o Executing decisions of the GMS and the BOD
o Executing other obligations as provided in this Charter and
the Law.
 The Ordinary Shareholders of the Group shall take
individual responsibility when implementing one of the following
activities on behalf 
o Violating the Law;
o Doing business and executing other transactions out of his
self-interest or for the interest of other individuals or
organizations;
o Paying debt prior to its due date in the situation that financial
risks may occur against the Group.
 Ordinary Shares may not be converted into
preferred Shares.

c.Board Structure and Board Performance


 Board structure
o The Board of Directors (BOD), being the management
organization of the Group, and having right to act on behalf of
the Group to decide and exercise rights and obligations of the
Group which is not provided under the authority of the GMS
and/or to decide the matter authorized to do by the GMS and
shall be responsible for the management of the Group in the
best interests of all Shareholders.
o The Board of Directors (BOD) consists of nine members,
including one chairman and three independent members,
including:

 Board of performance
o The BOD is the management organization of the Group, and
has the right to act on behalf of the Group to decide and
exercise rights and obligations of the Group which is not
provided under the authority of the GMS and/or to decide the
matter authorized to do by the GMS and shall be responsible
for the management of the Group in the best interests of all
Shareholders.
o The BOD shall have responsibility to supervise the execution
activities of the CEO and other Management Personnel.
o Rights and duties of the BOD shall be determined by Law, this
Charter, and the resolutions of the GMS. In particular, the
BOD has the authority to decide on the following matters:
 Medium-term development strategy, annual business
plan and adjustment to the annual business plan of the
Group where it thinks necessary or fit to the operation
of the Group; 
 Offer and/or issue of new Shares or securities that being
convertible or exchangeable into Shares of the Group
within the number of shares authorized to be offered in
respect of each type of Shares as decided by the GMS; 
 Offering price of each type of Shares, bonds and other
securities;
 Issue and offer of Shares, bonds and other securities
subject to its authority provided in this Charter, law and
other decision of the GMS;
 Mobilization of capital in other forms in compliance with
the Law 
 Redemption of not more than ten percent (10%) of the
total issued Shares of each class for each 12 months; 
 Investment or sale of assets of ten percent (10%) to
fifty percent (50%) of the value of the total assets of
the Group as recorded in the latest financial statements;
 Solutions on market development, marketing and
technology; 
 Sale and purchase contract, borrowings, lending,
mortgage, pledge, granting guarantee or indemnify and
other type of contract has a total value from ten percent
(10%) of the total assets value of the Group as
recorded in the latest financial statements, except for
the contracts and transactions falling under the
authority of the GMS. 
 Appointment, dismissal, removal, signing and
terminating contract with respect to the CEO, Deputy
Chief Executive Officer, the Chief Accountant, Chief
Financial Executive of the Group, Directors of the
subsidiaries, heads of branch or representative office.
 Organization structure, internal management
regulations of the Group; the BOD may devolve or
designate the Chairman of the BOD, the CEO or other
Management Personnel to decide on this matter. (xii)
Establishment of Subsidiaries and related matters. The
BOD shall decide on the transaction of the Subsidiaries
owned or controlled by the Group. 
 Establishment of branch, representative office and other
related matters; 
 Contribution of capital or purchase shares of other
enterprises; the BOD may devolve or designate the
Chairman of the BOD, the CEO or other Management
Personnel to decide on this matter. 
 Authorized representatives to hold Shares or capital
contributions in other enterprises; decide remuneration
and other benefits of such authorized representatives;
the BOD may devolve or designate the Chairman of the
BOD, the CEO or other Management Personnel to decide
on this matter.  
 Agenda and documents used in the GMS, convening a
GMS or obtaining opinion of the GMS on relevant
matters; the BOD may devolve or designate the
Chairman of the BOD, the CEO or other Management
Personnel to decide on this matter; 
 Submission of annual financial finalizing report to the
GMS; 
 Recommend the amount of annual dividends and
determine the amount of interim dividends; to organize
the payment of dividends; deciding the schedule and
procedure for the payment of dividends or dealing with
the loss incurred during the business activities; 
 Propose the reorganization, dissolution or applying for
the bankruptcy of the Group; 
 Evaluate the assets (other than cash) contributed into
the Group in relation to the issue of Shares or bonds of
the Group, including without limitation to gold, land use
rights, intellectual property, technology and technology
know how; 
 Other rights and duties in accordance with the
provisions of the Group’s Charter, regulations of laws
and decisions of the GMS. 28.4 The BOD must submit a
report to the GMS about its activities and in particular
about its supervision of the CEO and Management
Personnel during the fiscal year. If the report is not
submitted, the Group's annual financial statement is
regarded as invalid and unapproved by the GMS.
o The BOD may establish sub-committees or assigns members
of the BOD to be in charge of each matter so as to provide
assistance in the BOD’s activities, including sub-committees
on Development Policies, Internal Auditing, Human Resources,
Salary and Bonus Issues, and other special Sub-committees
(if necessary and at the sole discretion of the BOD). 
o The BOD may designate or authorize the CEO and
Management Personnel or any other person to decide, sign
materials, and organize the implementation of tasks which are
under the deciding and approving authorities of the BOD as
provided under Article 28.3 of this Charter provided that such
designation or authorization shall not violate the Law. 
o Members of the BOD may be rewarded remuneration for its
performance in compliance to the decision of the GMS.

d.Information disclosure and transparency


 Information disclosure rules 
o Information disclosed must be adequate, accurate and timely
in accordance with the laws. An individual’s personal
information, including citizen identity card, ID card number,
military ID card, valid passport, contact address, permanent
address, telephone number, fax number, email, securities
trading account number securities depository account
number, bank account number, and trading code of foreign
investor or business entity of which over 50% of charter
capital is held by foreign investors, shall be disclosed if agreed
by that individual. 
o The disclosing entities are legally responsible for the
information they disclose. 
o When disclosing information, the disclosing entities shall
simultaneously send reports on information disclosure,
including adequate information as prescribed, to SSC and the
SE. 
o An organization’s information shall be disclosed by its legal
representative or other authorized person.   
o Disclosing entities shall retain the information disclosed or
reported as prescribed in the Regulations as follows: 
 Information periodically disclosed and information about
registration of public companies must be retained in the
form of hard copy (if any) and soft copy for at least 10
years and accessed on the website at least 05 years;  
 Language of information disclosure  
o The language used for disclosing information in the stock
market shall be Vietnamese.  A foreign language can be
encouraged. 
 Person in charge of information disclosure of the
Company: 
o The legal representative or authorized person/in charge of
information disclosure of the Company shall be responsible for
disclosing information in compliance with the regulations.  
o The legal representative shall assume responsibility for the
adequacy, accuracy and timeliness of information disclosed by
the authorized person. 
o The Company shall report or re-report information about the
Person in charge of ID to the SSC and VNSE within 24 hours
from the effective time of appointment, authorization or
replacement of the Person in charge of ID. Report on the
Person in charge of ID is as prescribed in Circular 96. 
 Media of information disclosure and reporting 
o The media of information disclosure and reporting includes: 
 The website of the Company; 
 The information disclosure system of SSC; 
 The website and other information disclosure media of
VNSE according to its regulations; 
 The website of VSDCC; 
 Other means of mass media as prescribed by law
(printed newspapers, online newspapers, etc.). 
o The Person in charge of ID and the individuals/departments
assigned to perform the information disclosure of the
Company through the means of information disclosure and
reporting provided in Section above must ensure: 
 To be responsible for the confidentiality of registration
information including: username, password and other
information necessary to log in and perform the
information disclosure; 
 To perform the information disclosure in accordance
with the instructions of the SSC, VNSE and/or VSDCC. 
o Providing information to the mass media: Information
provided to the mass media in the forms such as interviews,
articles, information in other forms related to the Company's
information disclosure must have the prior approval of the
Company's BOM. 
o Methods of reporting and information disclosure on the
information disclosure system of SSC and the media of VNSE
shall comply with guidelines given by SSC and VNSE.
 Reporting and information disclosure regime 
o The Company shall apply the reporting and information
disclosure regime in the following cases: 
 Periodic information disclosure as specified in Section I
– Annex 1 attached to the Regulations.  
 Ad-hoc information disclosure as specified in Section II
– Annex 1 attached to the Regulations.  
 Information disclosure on request as specified in Section
III – Annex 1 attached to the Regulations. 
 Information disclosure about other activities of a public
company as specified in Section IV – Annex 1 attached
to the Regulations. 
o Information disclosure of other entities as specified in Annex 2
attached to the Regulations
 Procedures of information disclosure:  The information
disclosure of the Company shall be carried out as follows:  
o 6.1 Step 1. Provision of information 
 Once there is any information required to be disclosed,
the relevant units in the Company shall immediately
provide such information to the Person in charge of ID
or Division/Department in charge of information
disclosure based on the time frame specified for each
type of information to be disclosed; 
 Relevant units, individuals shall comply with applicable
regulations on the deadline for submitting reports,
information disclosure statements to the SSC, VNSE,
VSDCC and to mass media  
o Step 2. Information processing 
 Once the information is received from relevant units,
Person in charge of ID/Division/Department in charge of
information disclosure shall take the following actions in
sequence:   
 Checking the information;  
 Having it reconciled with regulations on
information disclosure;  
 Composing the information disclosure statement
in compliance with the laws.  
o Step 3. Submission for BOM’s approval  
 The Person in charge of ID/Division/Department in
charge of information disclosure shall submit the
information disclosure statement to the BOM for
reviewing and approval. 
 After that the Person in charge of ID shall disclose the
information in compliance with regulations.   
o Step 4. Reporting and Disclosure 
 The Person in charge of ID shall send the information
disclosure statement to the SSC, VNSE, VSDCC,
publicize the information disclosure statement on the
Company’s website in accordance with the requirements
of laws on contents and deadline of information
disclosure;    
o Step 5. Preservation and storage of information 
 The information after being reported and disclosed shall
be archived at the Company in compliance with the laws
for the purposes of reference, searching and
reconciliation when required by the investors.  
 Deferral of information disclosure 
o The Company is permitted to defer its information disclosure
in cases of force majeure events (natural disasters, fire,
diseases etc.).  

e.Role of stakeholder
 Employees: The key internal stakeholders are the staff.
Employees have considerable interest in the company and
resources, and they play a crucial role in the organization's policy,
policies, and operations. Controlled organizations, which form the
company's strategy, vision, and purpose taking account of
employee perceptions, concerns, and values. Workers have an
immense effect on a company's success. Human activity is one of
the organization's most important and valuable tools (Friedman,
2002).
 Manager
o Managers have a major role in determining the company's
strategy and play an active part in organizational decisions.
Managers often take responsibility for decisions and serve as
a point of communication between shareholders, the
management board, and the company itself. A senior research
and development manager may have a huge effect on an
organization's future success. Therefore, a business
organization's competitiveness, growth, and sustainability
depend on how this community of internal stakeholders is
treated. They are responsible for achieving the organization's
goals and objectives (Isaacson, 2011). 
o Members of management of Vingroup include:
 Mr. Nguyễn Việt Quang: Vice Chairman and CEO
 Ms. Mai Hương Nội: Deputy CEO
 Owners
o Owners who can include shareholders of publicly traded
companies are those with significant stakes in the company.
Proprietors are accountable and play a significant role in
policy for the impacts of the organization. Owners also make
major choices both internally and externally. The owners are
also significant internal players. They are internal players
because they own the business and have an effect directly on
all decisions and ties between the other players and the
business (Roeder, 2013). 
o The owner of this corporation is the billionaire Pham Nhat
Vuong
 Customers
o Vingroup is always interested in customers’ satisfaction. In
the corporate responsibility policies and plans of Vingroup,
consumers are the top priority. This stakeholder group
purchases and uses Vingroup goods and thus directly affects
its incomes and outcomes.
 Suppliers
o Vingroup is a multidisciplinary corporation so it requires a lot
of suppliers, Vingroup manufactures cars and materials mostly
bought from foreign countries.
 Society
o A company with social responsibility adopts activities and
strategies which mitigate environmental damage. 
o In order to minimize environmental pollution, as well as dust
from vehicles, Vingroup has produced electric vehicles to
reduce the emissions of vehicles that people deserve to use
 Government
o The government has a strong impact on Vingroup's activities,
on the production or establishment of a subsidiary, Vingroup's
high or low tax payment always depends on the government's
policy of supporting businesses.
 Creditors
o Vingroup's financial resources invest in projects mostly from
company capital, capital mobilized and borrowed from banks.
Therefore, they affect Vingroup's short-term or long-term
financial resources
 Shareholder
o Vingroup's annual profits are always rising to meet the
purpose of shareholders to optimize profits, so Vingroup has
created a stable financial source for investors, helping them
trust and continue to invest in Vingroup.

4.Recommendation 

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