Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

Professional Summary:
A customer-driven Cloud Consultant & IT professional with over 14+ years of experience in
Cloud Services, Stakeholder Management in varied verticals like – Federal/Public,
Telecommunications, Banking & Finance, Healthcare, e-Commerce, Manufacturing, Retail
organizations including fortune 100 companies.

Core Competencies:
➢ 6+ years of IT experience including management of various service delivery frameworks,
Integration, Analytics, Web & Cloud technology projects and streamlining related
activities as per quality standards and industry best practices.
➢ Expertise in Service Level Agreements (SLA’s) and Standard Operating Procedures
(SOP’s); interacting with prestigious clients, business partners, industry leaders, vendors
& other key stakeholders.
➢ Troubleshooting various OS and Application issues providing L1, L2 & L3 Support.
➢ Capable of fulfilling client needs in challenging environments and delivering solutions
under tight timelines with Excellent analytical, organizational and Issue Resolution skills.
➢ Self-motivator, results driven and team player.

Azure, O365 & SharePoint Key Skills:

➢ Configuring and managing Virtual Machines using Windows Azure portal.
➢ Configuring remote desktop to role instance.
➢ Setup remote desktop connection for a role in Azure portal.
➢ Designed VNets and subscriptions to conform to Azure Network Limits.
➢ Exposed Virtual machines and cloud services in the VNets to the Internet using Azure
External Load Balancer.
➢ Supported installation, configuration, and support of Microsoft Office 365 on various
platforms.
➢ Proactively monitor O365 and Azure ensure proper function, security, and stability.
➢ Diagnose O365 and Azure related issues and make corrective action.
➢ Created and deployed Basic Mobility and Security policies in Office 365.
➢ Created multiple security groups with device management policies to protect
organizations data.
➢ Implemented Microsoft 365 security and threat management.
➢ Managed Microsoft 365 governance and compliance.
➢ Implemented of advanced functions of Office 365 Security and Compliance center – AIP,
ATP, Mail flow rules management, Managing DNS records, Exchange online protection,
SPAM & security controls.
➢ Managed Microsoft Azure & O365 Subscriptions & Licenses.
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

➢ Managing and monitoring on SKYPE chat room, web ticketing tools and email
escalation.
➢ Involved in installation, administration, Migration and maintenance of SharePoint2010
and SP2013 and office 365 SharePoint online.
➢ Good Experience in Migration from Exchange2010 to Office365 online.
➢ Worked L1 and L2 supporting for SP2010 and 2013, Office365 online.
➢ Closely working and interacting with the end users, analyzing the requirements and
preparing the requirement and the design documents.
➢ SharePoint application and troubleshooting support for all project (Internal customers).
➢ Involved in installation and configuration of the Development, Stage and Production
SharePoint 2013.
➢ Setting up Department Sites, Security Groups, Site Templates, Content Types and Mail
enabling libraries.
➢ Expertise in creating, configuring and customizing Web Application, Team Sites
including Site Collection, Lists, Document Libraries, Content Types, RSS and Custom
Lists assigning permission levels to sites, sub-sites, folders, lists & documents (Item
level Security).
➢ Rendering support to US clients by utilizing TeamViewer
➢ Installing & configuring antivirus server with centralized management

Network & Server Administration:

➢ Maintaining: Fort iGATE 100A series Firewall o Sonic Wall Firewall
o Asterisk Server
o Daily back-up for MS SQL by planning schedules and scripts o Data security and
privileges
o System state back-up for domain controller
o VPN & VIOP Services
➢ Group Policy for windows update from WSUS Server
➢ DHCP, DNS, TCP/IP, IPP and resolved network troubleshooting.
➢ Configuring & maintaining L2 & L3 Switch's (3COM, Linksys, Net Gear, Cisco, Dell
and D-link) Scrutinizing network traffic through using Wireshark.
➢ Formulating local sites for database access by using IIS and ODBC Preparing & steering
user accounts, profiles and home folders.
➢ Managing the troubleshooting of LAN, computer hardware and software related
problems.
➢ Conducting video conference through polycom device.
➢ Developing plans for upgrading, getting quotes from vendors for software upgrade,
hardware and new systems.
➢ WSUS, ISA 2006 and OCS 2007.
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

➢ Antivirus server with centralized management.

➢ Steering the configuration of Network Address Translate (NAT) Interfacing with
Development and QA Teams for better IT solution.

Academic Credentials:
➢ MBA (Human Resources) from Sikkim Manipal University.
➢ B.E. (Computer Science & Engineering) from Visvesvaraya Technological University.

Professional Certifications:
➢ MCP: Microsoft Certified Professional (F825-3765 & C633-6162)
• Server 2003 (70-290) & XP Professional (20-270)
• SharePoint (70-331 & 70-332) & Office365 (70-346)
• Implementing Microsoft Azure Infrastructure Solutions (70-533)
➢ PRINCE2® Foundation Certificate in Project Management
License Registration Number: 4958043.20384249
➢ ITIL® Foundation Certificate in IT Service Management
License Registration Number: 4958043.20239196

Technical Knowledge:
PMO Tools: Microsoft Project, Confluence
Office365: Online SharePoint, Online Exchange, Skype for Business, OneDrive
Operating Systems: Windows Server 2003/2008/2012/2016, Windows XP/7/8/10
Designing Tools: Microsoft Visio
Web servers: Internet Information Server (IIS), Apache
Migration Tools: Metalogix, Sharegate
Ticketing Tools: ServiceNow, BMC Remedy

Organizational Experiences:

Object Technology Solutions India Pvt. Ltd. (CONTRACT) Oct 2019 to Till date
Steer Infotech LLC (Payroll Company)
Role : Lead Cloud Consultant (Azure & SharePoint & Office365)
Location : Hyderabad

Roles & Responsibilities:

Major Clients Handled:
● OTSI (Domain – Azure, O365, & Network Support)
● Watco (Domain – Azure Support)
● AP Govt. (Domain – Azure Support)
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

● HPE & DXC (Domain - Azure Support)

Key Competencies:
● Supported installation, configuration, and support of Microsoft Office 365 on various
platforms.
● Proactively monitor O365 and Azure ensure proper function, security, and stability.
● Diagnose O365 and Azure related issues and make corrective action.
● Created and deployed Basic Mobility and Security policies in Office 365.
● Created multiple security groups with device management policies to protect
organizations data.
● Implemented Microsoft 365 security and threat management.
● Managed Microsoft 365 governance and compliance.
● Implemented of advanced functions of Office 365 Security and Compliance center – AIP,
ATP, Mail flow rules management, Managing DNS records, Exchange online protection,
SPAM & security controls.
● Managed Microsoft Azure & O365 Subscriptions & Licenses.
● Managing and monitoring on SKYPE chat room, web ticketing tools and email
escalation.
● Answering technical queries through telephonic.
● Expert in working with RSA VPN related issues like token mapping.
● Expert in SKYPE troubleshooting related issues.
● Exchange online Security and Threat Protection, data recovery and retention, security and
compliance, eDiscovery.
● Expert in working platform on backup tools like (ex: MOZY), and WEB CISCO IP
phone settings.
● Expert in CITRIX troubleshooting related issues (proxy settings).
● Active Directory, DNS Services installation and configuration in Azure.
● Hands on Experience in Azure Active directory migration and synchronization with on
premise.
● Configuring Load Balancer, Traffic Manager, Availability sets, NSG (Network Security
Group), Scalability across different regions.
● Web Applications creation and configurations.
● Storage Account Creation and Configurations.
● Deploy different size VMs, for Web and DB tier to have optimized cloud infrastructure.
● Hands on experience in configuring SSL certificate for web servers.
● Configuring Diagnostics, Monitoring and Analytics in Azure.
● Azure files and folders as well as VM snap back up and restore.
● Creation of Azure Site Recovery and Backup Services.
● Expertise in coordinating the maintenance of network servers including file servers, VPN
gateways and intrusion detection systems as well as desktop computers, routers and
switches.
● Performing troubleshooting on assigned ticket and resolve the problem with in SLA.
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

● Outstanding professionalism including highly developed customer service skills, issue
and problem management and the ability to work independently or as part of a team.

Acuvate Software Pvt. Ltd. Dec 2018 to June 2019

Role : Project Manager (Azure & SharePoint & ChatBot)
Location : Hyderabad

Roles & Responsibilities:

Major Clients Handled:
● Unilever (Domain – Chat Bot – HR Services – Skype for Business & Teams Integration on LUIS Platform)
● Unilever (Domain - SharePoint Migration)

Key Competencies:
● Managing the resource on-boarding, customer connectivity set-up, resource induction and
training coordination; driving project kick-off with stakeholders.
● Tracking the project schedule for deliverables along with cost generating metrics reports
supported by the weekly and monthly status calls with all the project stakeholders.
● Timely reporting of operational and deliverable quality parameters within the internal
Quality Improvement Council to ensure the invoice deliveries to the client as per the
agreed schedule; also working with finance teams for revenue recognition.
● An additional role of tracking Issues, Risk and Change Management, and their technical
reviews by setting up the plan for reassessing the associated risk periodically.
● Task initiations & closures, on-boarding & releasing the resources, procuring &
decommissioning of software and hardware licenses and logistics.

Microsoft India (R&D) Pvt. Ltd. (CONTRACT) Nov 2016 to June 2018
Affluent Global Services Pvt. Ltd. (Payroll Company)
Role : Lead Consultant (Azure & SharePoint & Office365)
Location : Hyderabad

Roles & Responsibilities:

Major Clients Handled:
● HPE & DXC (Domain - SharePoint Migration)
● First American Corporation (Domain – Exchange & SharePoint Migration)
● Jacobs Engineering (Domain – Exchange & SharePoint Migration & Redesign)
● Chevron (Domain – Exchange & SharePoint Migration & OneDrive)
● GRDF Engie (Domain – Exchange & SharePoint Migration & OneDirve & Skype for Business)
● Merck Group (Domain – Exchange & SharePoint Migration & OneDrive)
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

● Leo Pharma (Domain – Exchange & SharePoint Migration)
● Unisys (Domain – Exchange & SharePoint Migration & Skype for Business)
● American Express (Domain – Exchange & SharePoint Migration & Skype for Business)
● Toyota (Domain – Exchange & SharePoint Migration & OneDrive)

Key Competencies:
● Specialist in using the Metalogix Content Matrix / Metavis / Sharegate tools to perform
Preparation, Migration and Remediation.
● Managing multiple teams & Projects on Azure, Office365, SharePoint Online -
SharePoint Migrations/Upgrades, Exchange Online.
● Installation, upgrades, patches, configuration, administration and support of Microsoft
Office365.
● Managing the resource on-boarding, customer connectivity set-up, resource induction and
training coordination; driving project kick-off with stakeholders.
● Tracking the project schedule for deliverables along with cost generating metrics reports
supported by the weekly and monthly status calls with all the project stakeholders.
● Timely reporting of operational and deliverable quality parameters within the internal
Quality Improvement Council to ensure the invoice deliveries to the client as per the
agreed schedule; also working with finance teams for revenue recognition.
● An additional role of tracking Issues, Risk and Change Management, and their technical
reviews by setting up the plan for reassessing the associated risk periodically.
● Task initiations & closures, on-boarding & releasing the resources, procuring &
decommissioning of software and hardware licenses and logistics.

Object Technology Solutions India Pvt. Ltd. Aug 2011 to Oct 2016
Role : Project Coordinator / Consultant
Location : Hyderabad

Roles & Responsibilities:

Major Clients Handled:

● Ericsson (Telecom Domain - Open NMS tool for network management)
● OTSI (setting-up of 600 seat state-of-art Global Delivery Center)
● HP (Intranet Content Management - SharePoint)
● Watco Companies (Logistics/Fleet Management Domain - SharePoint Migration)
● Nanometrics (Semi-conductor Manufacturing Domain - SharePoint Migration & Redesign)
● TransforMED (US HealthCare Domain - e-commerce site)
● State of Vermont (Public/US Federal Government - SharePoint WEB UI)
● Sprint (Telecom Domain - Hadoop, MS BI – SSRS, SSIS, SSAS)
● Sprint (Telecom Domain - UAT tool)
● Research Center Imarat (Defense Research Domain - SAP HCM, FICO, QM, WM, PM, MM)
 Hima Vardhan Gullapalli

Email: himavg@outlook.com Phone: 6305722558

● Rasasi Perfumes (Retail-FMCG Domain - SAP HCM, FICO, QM, WM, PM, MM)

Key Competencies:
• Facilitating pre-sales activities such as RFP/RFI/SOW/T&M/Proposal preparations.
• Working with the Legal and Finance Teams to get the approvals for contract documents
by creating projects in the Delivery systems and initiating resourcing requests.
• Managing the resource on-boarding, customer connectivity set-up, resource induction and
training coordination; driving project kick-off with stakeholders.
• Tracking the project schedule for deliverables along with cost generating metrics reports
supported by the weekly and monthly status calls with all the project stakeholders.
• Timely reporting of operational and deliverable quality parameters within the internal
Quality Improvement Council to ensure the invoice deliveries to the client as per the
agreed schedule; also working with finance teams for revenue recognition.
• An additional role of tracking Issues, Risk and Change Management, and their technical
reviews by setting up the plan for reassessing the associated risk periodically.
• Task initiations & closures, on-boarding & releasing the resources, procuring &
decommissioning of software and hardware licenses and logistics.
• Reconciling the invoicing and project revenue recognition, initiating customer
satisfaction survey, archiving reusable project artifacts.
• Recognizing the potential opportunities and facilitating the sales, finance and legal teams
on possible deals assisting with the invoices, sales orders and purchase orders.

LPO Legal Advantage Pvt. Ltd. Jan 2010 to July 2011

Role : Senior Executive - HR / Project Coordinator
Location : Hyderabad

Alrek Business Solutions Pvt. Ltd. May 2007 to Jan 2010

Role : Senior Executive – HR
Location : Hyderabad

Kisan Plant BioTech Pvt. Ltd. Feb 2005 to May 2007

Role : Senior Executive – HR
Location : Hyderabad