Professional Documents
Culture Documents
Wander Spa Pre Final Docu
Wander Spa Pre Final Docu
Presented by:
Chill P. Corales
Dante M. Dagandangan
Carmie T. Manuel
Michael S. Geron
Adviser
May 2021
I
ACKNOWLEDGEMENT
The completion of this feasibility study could not have been possible without
the participation and assistance of so many people whose names may not all be
acknowledged. However, the group would like to express their deep appreciation and
We are highly thankful to our learned faculty Mr. Michael Geron for his active
guidance, endless support, kind and understanding spirit throughout the completion of
To all relatives, friends for their guidance and encouragement in carrying out
this study, who in one way or another shared their support, either morally, financially
Above all to the Great Almighty, the author of knowledge and wisdom, for his
countless love.
We thank you.
DEDICATION
II
We would like to humbly dedicate this piece of work to the Almighty God
who gives us power and good health while doing this, to our loving family for
financially supporting us whenever we need some, to our classmates and friends for
the encouragement and pieces of advice they give in connection with our feasibility
study and to our instructors. This research paper is also lovingly dedicated to the
professor of this project for the long patience who never failed to teach and guide us.
The success of this study will not be possible without the help and
determination given by each other, the effort and contributions that everyone gives
make a big impact for this study to be successful. This study will serve as a strength to
remind us how durable and determined we are despite the pandemic, and still be able
Dante M. Dagandangan, Juan Miguel D. Malihan, Carmie T. Manuel and Argan Faye
Science in Tourism Management is hereby recommended and accept for oral defense.
Michael S. Geron
Adviser
Approval
Acknowledgement i
Dedication ii
I. Introduction 1
II. Concept 4
C. Objectives 5
E. Atmosphere Design 6
C. Competitors 10
Direct Competitor 10
Indirect Competitor 11
D. Market Segmentation 11
A. Menu Design 12
B. Interior/Exterior 14
C. Logo 15
D. Employees Uniform 16
V. Site Location Study
A. Geographical 17
B. Demographical 18
D. Zoning 20
E. Economic Indicator 21
B. Human Resources 24
D. Weekly Schedule 31
A. Financial Assumptions 34
C. Sources of Financing 37
D. Financial Statements 39
E. Financial Projections 42
1. Profitability Ratio
A. S.W.O.T. Analysis 44
C. Marketing Mix 11
Product 11
Price 11
Place 11
Promotion 11
People 11
Process 11
Physical Environment 11
A. Business Structure 11
1. Perspective 11
2. Floor Plan 11
3. Plumbing 11
4. Electrical 11
I. INTRODUCTION
The International Spa Association (ISPA) defines a business as a spa if it
offers at least two of these services to spa-goers: Skincare (includes makeup) massage
care, body treatments (includes salon services and hair removal). The term ‘spa’
encompasses a wide range of services and experiences, and can mean everything from
a small facial and massage business to expansive destinations of pampering. The word
spa was first used as far back as the eras of Ancient Greece and Rome to describe
naturally occurring thermal springs. These locations of bathing and relaxation were
believed to benefit health and wellbeing, and in this sense not much has changed to
date.
Spas remain havens of luxury and the only difference today is that they have
changed shape and form to fall into various different categories. First category is Day
Spas, it’s a spa in its most basic form, which is not to say it is any the less pampering.
Usually providing facials, massages and occasionally other treatments, they also often
offer salon services such as waxing, manicures and pedicures. Second category is
Hotel Spas, as the name suggests, are to be found in many upmarket hotels. Facilities
can be more extensive than in your average Day Spa, with pools and thermal suites
available either within the spa itself or as part of the hotel’s leisure center. Third
category is called Destination Spas. These are a step up again from Hotel Spas,
Guests will often be seen walking around the grounds in robes and slippers,
attending either for the purpose of relaxation or as a boost to health for yoga, pilates
and meditation on offer in many Destination Spas. Fourth category are Resort Spas
that often focus on health and wellbeing rather than just pampering. Some offer
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weight loss and fitness programs while others are popular for detox regimes. Last but
not the least, Medical Spas or Medi-Spas, offer cosmetic rather than traditional spa
treatments. Depending on the nature of the procedures offered, Medical Spas should
chemical peels, microdermabrasion, laser treatments and the like, some go so far as to
offer botox and collagen injections and other minimally invasive enhancements.
Since world are still in the middle of a pandemic, with a lot of health protocols
and government restrictions, only a limited number of people can enter the mall and
most of the spa clients choose to stay at home because they don’t want to keep up
with a lot of people due to the risk of COVID19. The researchers saw that opportunity
to come up with an idea of having a mobile spa business. Where it can offer the same
type of services remotely as clients would find in their local day spa. They provide the
perfect union of luxurious spa therapies infused with the intimacy and comforts of
home. A mobile spa business will allow clients to luxuriate when and where they
wish. By offering mobile spa services like a mobile manicure and mobile massage,
clients can have fun and feel pampered while minding their work-life balance. It is
composed of a network of traveling spa professionals and offers the essentials in day
spa treatments all with an atmosphere of tranquility created just like in a regular spa.
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II. CONCEPT
A mobile spa will give you a way to take your business to clients who want
massages, facials and body scrubs while eliminating the costs of leasing space. It
consists of a network of traveling spa professionals and offers the essentials in day spa
treatments such as facials, massage, bridal hair and make-up, body massages and
treatment, manicures, and Pedicures, all with an atmosphere of tranquility created just
like in a regular spa. Yet a mobile spa has the potential to be quite lucrative and
rewarding, though Wander Spa is going to be a lot pricier than the normal spas. But
before the researchers plan anything about this, they think about the spa name first,
However, the mobile spa offers even more. It completes the spa experience
with the intimate atmosphere of home and an approach considering the individual’s
body and spirit to the maximum extent. Excellent for getting over the tired and
to achieve increased attention to everyone. Wander Spa can make a surprise as a gift
Day, Mother’s Day, hen party or difficult days of pregnancy. Moreover, the mobile
spas take the spa experience to the elderly and people who are limited in their
mobility. But the attention, the pampering and some minutes from the real world,
Mission
Wander Spa is rooting to provide therapy to all people in order to relieve stress
and tension, to improve range of motion and circulation, to enhance a state of well-
being and offer a preventive lifestyle through all services provided by the spa in a
professional manner.
Vision
Wander Spa vision is to serve and pamper the guests in the most indulgent
way. To create a harmonious healing environment for all to enjoy and offer exquisite
C. Objectives
The researchers’ business goal is to take care of others' health and wellness.
Many people become massage therapists out of a desire to heal others and contribute
to their well-being. The researchers’ goal is to also make the customers/clients happy
and satisfied. As a business owner, they want them to come back and experience the
service again from Wander Spa. They know this business will be successful if they
are getting a lot of clients. This mobile wandering spa is appealing to everyone’s eyes,
since it looks unique, and the researchers will do their best to give service 24/7 while
roaming around some specific place. Another thing, this can be challenging but the
researchers will strive hard to make this big and in demand. Also, Wander Spa should
techniques or packages into the home setting. Also offer services, especially in
E. Atmosphere Design
The Wander Spa has a suitable cosmetic display, necessary and appropriate
design. The ambience that we have is aesthetically satisfying and relaxing. Since,
people go to the spa to relax. Then showers, body lotion, and massage oil, massage
gloves, thermal face masks. We also have a scent that soothes your mind and scented
The optimal spa marketing strategy should include social media and client
promotions as key parts of the plan. The first step in creating a spa marketing strategy is
to determine what the marketplace wants. This will help the business to create a
competitive service, based on benefits and price. Social media is a powerful tool when it
comes to reaching a broad and varied audience. It is among the best spa marketing
a number of reasons. Social media will help the business to promote actively and
passively.
Running a mobile spa business comes with a unique array of challenges. The
business has less control over the environment in which spa services are performed, so
the proponents will need to work a little harder to create a relaxing and memorable
experience for the clients. It is also important to be upfront with the policies for the
benefit of the clients but also for the safety and welfare of the staff. Here are some
in advance and set a minimum for services and a distance fee for locations outside
a certain range.
individual services (maybe 4 to 6 hours in advance) and spa parties (at least 24
hours in advance).
Gratuity – If do not plan to accept gratuity, Wander Spa have to make it clear in
Safety – It is important to inform the clients of the health and safety precautions
taking in terms of sanitizing any equipment and other details like mask wearing or
touch-free services.
The potential market is those who simply crave the comfort and convenience of
an in-home service, the researchers are also discovering that we can turn a healthy profit
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by targeting a wide range of other off-site individuals from corporations seeking in-office
wellness services for stressed employees, to housebound folks who may not be able to
swing a spa visit due to health or travel issues. With the growing awareness among
people regarding their health and wellbeing, the chosen spa market will be gaining
popularity across the town. Moreover, growing mental health problems, such as
depression, anxiety, and stress, which are becoming more common these days is driving
the demand for spa services. As regular massage was proven to improve the wellness of
people, coupled with the pricey but services are qualitative which makes the market more
popular. Body and foot reflexology and head and back massages have also proven to
relieve pain or stress from a specific body part, thus, promoting healthy outcomes.
Tiredness being a factor, people prefer to have services in the city that help them
C. Competitors
since the mobile spa is roaming in town, the mobile spa are the ones who are going to
come to the clients. Wander Spa all know that a lot of people are lazy so the mobile spas
are the ones who are going to come for them. The logo is very appealing, people are
going to think that we really do offer good service. When it comes to operating hours, it
is open at 10:00 in the morning to 9:00 in the evening. The main office of Wander Spa is
Direct Competitors
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The one who competes in the same sector that offers the same products.
Monique’s Mobile Spa is one of the direct competitors of our Wander Spa. Both are
located in Makati, Metro Manila, and Cavite that offer similar services along with
Instagrammable interiors and target the same consumers. Serving good quality
concoctions of every pressure in the massage area, the business “Wander Spa” aims to
provide excellent massage and gracious service creating memorable experiences for
people.
Indirect Competitors
These kinds of competitors are the one who compete in the same sector but offer
different products. Sensefinity Spa in Makati, Metro Manila is considered as one of the
indirect competitors of Wander Spa. The said spa is clearly just a stall spa, in short, this
spa is immobile. This Spa focuses only on beauty. Not too much in body massage, and
they have a cheaper price list than what we offer. Competition is an inevitable part of the
business world, for businesses of any size. It is not a necessary negative, but rather an
important part of the business ecosystem. In fact, competition can be an effective tool for
growing and improving your business whether it is direct or indirect. Knowing who your
competitors are, and what they are offering, can help you to make your products, services
and marketing stand out. It will enable you to set your prices competitively and help you
D. Market Segmentation
The target market will be divided by salon customers and spa customers. Salon
customers will be from every age and gender; however, since the salon and spa will be in
direct association with each other, we expect that the spa market segment will greatly
affect the salon market segment. Thus, the target market segment will all be female, from
A. Menu Design
B. Interior/Exterior
C. Logo
Wander Spa’s logo is something to be proud of because the target markets will
easily recognize the mobile spa due to how it was being constructed. The researchers
choose to make the background green to make it more relaxing in the eye. While a simple
font will be enough to make it readable for the public and not be confused by how the
business name is imprinted. Aside from that, the trees and the buildings represent the city
since the mobile spa is going to standby and move around the city. Lastly, the pink
mobile spa is the highlight of this logo and a color pink to outstand its existence.
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D. Employee Uniform
A. Geographical
16
Wander spa would be located in Dasmarinas Bagong Bayan, which is under the
administration of the government of Cavite. Dasma has a land area of 90.1 square
kilometers (34.8 sq. mi)] and is located 30 kilometers (19 mi) south of Manila. The
growing congestion and outward urban expansion of the Metropolitan Manila Area has
led to rapid development of the city. The geographical location of Dasmariñas shows that
the establishments there are: restaurants, schools, and cafés. This proves that the
meters elevation above the sea level. Dasmariñas is a big town in the Philippines, having
Figure 8. Topography
17
B. Demographical
Wander spa is in the Dasmarinas City located Cavite province. Its population as
determined by the 2015 Census was 659,019. This represented 17.92% of the total
region. Based on these figures, the population density is computed at 7,312 inhabitants
according to the 2006 Commission on Audit report. In addition, prior to its conversion
into a city, it was the only municipality in the Philippines that had both SM and
Robinsons Mall. Aside from that, Dasmariñas is politically subdivided into 75 barangays.
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MONDAY 21 13 20 19 22 10 105
TUESDAY 23 15 21 21 21 15 116
WEDNESDAY 26 12 25 31 25 14 133
THURSDAY 21 10 26 25 20 9 111
FRIDAY 28 15 30 21 21 18 133
SATURDAY 35 17 33 30 31 20 166
SUNDAY 34 20 31 29 36 16 166
MONDAY 11 7 12 20 17 5 72
19
TUESDAY 6 6 15 15 12 7 61
WEDNESDAY 12 2 13 20 21 5 73
THURSDAY 7 5 12 12 12 8 56
FRIDAY 13 6 12 15 17 9 72
SATURDAY 7 4 14 21 12 10 68
SUNDAY 14 3 18 25 19 9 88
D. Zoning
Cavite, Philippines. According to the 2015 census, it has a population of 659,019 people.
E. Economic Indicator
The landlocked city has also been regarded as a steady market for real estate
ventures given its favorable location and other geographical features. Dasmariñas, located
30 km south of Metro Manila, is elevated, with its highest point at 250 meters, causing it
to have a natural drainage system. It is also outside the typhoon belt and is far from any
fault line.
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In recent years, some of the developments that have been established in the city
provide an ideal home alternative to students and faculty members of three of the
province’s most populous universities. With a combined population of more than 20,000
name a few.
Green 2 Residences will house amenities like wi-fi ready study areas, a gym, lap
pool, multi-purpose lawns, a function room, and lounges that would truly make the lives
of its student residents a breeze. The residential project also features a retail strip with
shops that are targeted to provide all the necessary conveniences needed to help students
achieve that perfect study-life balance. In terms of access, those coming from Metro
Manila or nearby provinces can easily travel to the area given the continuous outpour of
physical form). Service type firms offer professional skills, expertise, advice, and other
similar products. The products and services facials, massages and occasionally other
treatments, they also often offer salon services such as waxing, manicures and pedicures.
Or, there are salons that specialize in one or two different areas. For example, salons such
as Great Clips offer cuts, styling and perms but do not color hair, while Master Cuts
offers cuts, color, perms and styling. Marketing is a process of planning and executing
the conception, pricing, promotion and distribution of goods and services to exchange the
individuals satisfy and organizational objective. The role of marketing can be considered
22
as one of the most critical parts of the business organization because it generates income
to the business. The success of each business is dependent on the achievement of the firm
or company that offers products or services that are suitable and really needed by the
that has a separate legal personality from its owners. Ownership in a stock corporation is
represented by shares of stock. The owners (stockholders) enjoy limited liability but
have limited involvement in the company's operations. The board of directors elected
from the stockholders, controls the activities and direction of the corporation.
B. Human Resources
SPECIFICATIONS
business
business
business
23
● To provide a promotion
business
customers.
marketing activity.
customers.
● To manage all the business
● Order product
overall performance of
assigned to them.
the business
business or lost
expenses
activities of staff
preparation of job
descriptions, staff
Greet guest
Driver duties.
destinations.
● Providing treatments to groom
tools.
care products
in massage treatment
The key steps or phases in the operations process towards producing the product
or providing the service. In the mobile spa business, the researchers put more practice
into the service such as massage, slimming packages, facial and other services. All of this
service is for generating customer satisfaction. This operational process includes three
Output Input
Equipment Capital
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Transformation
Process
Based on the above, it is a general flow about operation management which refers
process.
Input refers to all resources required to produce a particular output, while the
transformation system refers to the activities involved in transforming input into output.
The output refers to the ended. Product created as the result of a transformation process.
D. Weekly Schedule
A. Financial Assumptions
Table 4. Depreciation
Depreciation
Depreciation
Vehicle 5,715,000.00 10 571,500.00
Machinery and Equipment 250,000.00 5 50,000.00
Fixtures and Furnitures 120,000.00 5 24,000.00
Total depreciation ₱645,500.00
expense:
Massage: Reflexology:
Total: ₱4,560.50
Salary
Table 5. Salary
Employee Salary
General ₱685 1 ₱17,810 ₱213,720
Manager
Financial ₱680 1 ₱17,680 ₱212,160
Manager
Marketing ₱620 1 ₱16,120 ₱193,440
Manager
Operation ₱650 1 ₱16,900 ₱202,800
Manager
Administration ₱550 1 ₱14,300 ₱171,600
Manager
Massage ₱520 6 ₱13,520 ₱162,240
Therapist
Cashier ₱450 6 ₱11,700 ₱140,400
Driver ₱640 6 ₱16,640 ₱199,680
TOTAL ₱4,795 23 ₱124,670 ₱1,496,040
Rent ₱120,000.00
Vehicle ₱5,715,000.00
TOTAL ₱6,148,000.00
C. Sources of Financing
The 50% of Chill Corrales’ share will be coming from her father, Mr. Nelson
Corales, a doctor who is working in King’s College Hospital Dubai. Mr. Mr. Nelson’s
salary is 22,919.06 AED or ₱300,000.00. The other 50% of Chill Corales’ share will
The 50% of Dante Dagandangan’s share will be coming from her mother, Mrs.
Kehlani Dagandangan, a café owner Stellar Brew Café located at Brgy. Salawag,
Dasmariñas City. The other 30% of Dante Dagandangan’s share will come from his bank
savings and the other 20% of his share will come from his aunt, Mrs. Ella Mai Reyes who
The 100% of Juan Miguel Malihan’s share will be coming from his father, Mr.
Tpain Malihan, who is working as an aircraft mechanic for 15 years in Qatar Airways.
Mr. Tpain Malihan’s salary is approximately 18,931.79 QAR or ₱250,000.00 per month.
The 50% of Carmie Manuel’s share will be coming from his boyfriend, Mr.
Aaron Piper, a general manager from Gangnam Korean Restaurant at Dasmariñas City.
The other 50% of Carmie Manuel’s share will come from her bank savings.
The 60% of Argan Faye Medina’s share will be coming from her gay best friend,
Mr. Rannie Alonte, a pilot from Philippine Airlines whose salary is ₱125,000.00 per
month. While the other 40% of Argan Medina’s share will come from her mother, Mrs.
D. Financial Statements
Sales ₱65,671,200.00
Expenses
Utilities ₱240,000.00
Rent ₱120,000.00
ASSET
Cash ₱9,450,320.00
Rent ₱120,000.00
Total Current Asset ₱9,570,320.00
FIXED ASSET
Rent ₱120,000.00
Fixtures & Furniture ₱40,000.00
Vehicle ₱5,715,000.00
Machines and Equipment ₱250,000.00
35
OWNER’S EQUITY
Corales. Chill ₱750,239.97
Dagandangan, Dante ₱750,239.97
Malihan, Juan Miguel ₱750,239.97
Manuel, Carmie ₱750,239.97
Medina, Argan Faye ₱750,239.97
Total Owner’s Equity ₱3,751,199.85
Good Sold
Gross Profit ₱33,217,890.00
Expense
Utilities ₱240,000.00
Depreciation
Expense ₱9,750,320.00
License Permit
₱120,000.00
Premium Expense
SSS Premium
PhilHealth
Pag-Ibig ₱193,825.00
₱38,400.00
Tax
₱2,377,106.00
Net Income
37
A. SWOT Analysis
Strength
Wander Spa has the chance to provide wellness therapies for clients who seek
healthful beauty treatments and massages. Positioning this business in an area of upper
middle class and affluent people can lead to success, which makes location a strength as
well. Other points that bode well are the possibilities of offering many different types of
services, such as heated stone massage, deep tissue treatments, an assortment of facials
and body lotions and oils, forms of hydration therapies and aromatherapy. The
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atmosphere itself is an excellent one in which to work as well as enjoy as a client. A day
Weaknesses
The probable weaknesses in the business are the costs of providing quality
services, which include all the tools of the trade, including the creams, oils, massage
tables, and supplies including the gloves, robes, towels and slippers. Financing might be
hard to come by, as convincing investors that you can make a success of this type of
business is difficult. Relying on loans might be essential. You should also consider
limiting the services you offer in the beginning, such as hydrotherapy. According to
Another weakness is that many people see a day spa as a luxury that is out of their
budget or can only be indulged in on special occasions, meaning the client base might be
thin, especially as the business is just becoming established. Finally, the employment of
Opportunities
An economic turnaround can greatly impact the success of this type of company.
A day spa also benefits by word-of-mouth advertising, which can greatly strengthen your
small business. As the number of clients increases, the smart owner can expand the types
of services offered. It is also possible to package several services together and sell them
as a package. Networking is another opportunity for the day spa owner who can reach out
to area businesses to offer discounts to employers who can bring in groups of clients.
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Selling the products, you use for various treatment provides a profitable opportunity as
well.
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Threats
consideration is the possibility that you might not be able to find or afford
professional staff members certified in the treatments you would like to offer. Another
during a treatment and allegations of rude behavior from therapists. There is also the