MARK VINCENT YLANAN

BSHM 2B

HPC 217

ACTIVITY # 2

“UNDERSTANDING HOSPITALITY FACILITIES PLANNING AND ERGONOMICS”

Review Questions:

1. Explain the importance of facilities planning in the tourism and hospitality industry.

2. What are some objectives of facilities planning in tourism and hospitality

establishments?

3. How are systems analysis and HFE related?

4. What is the difference between hotels and resorts as enterprises?

ANSWERS:

1. Facilities planning determines how the hospitality and tourism establishment’s resources best upkeep and maintain
the achievement of its goals and priorities. For example, if it is the goal of the establishment to provide a safe and
comfortable environment for the workers and guest, naturally, it will invest in utilizing high quality materials to be
installed in the facilities in support of it’s goal.

2. * facilities planning will support the company’s vision through appropriate materials handling, materials control and
good housekeeping.

* through facilities planning, there will be an effective utilization of resources, such as manpower, paraphernalia,
workspace, and energy.

* with appropriate facilities planning, principal funds can be curtailed.

* flexibility, maintenance, and ease of supervision can also be achieved through facilities planning.

* most important, manpower safety and security and job satisfaction can be assured through facilities planning.

3. Systems analysis is "the process of studying a procedure or business to identify its goal and purposes and create
systems and procedures that will efficiently achieve them" while (HFE) Human factors and ergonomics is the
application of psychological and physiological principles to the engineering and design of products, processes, and
systems.

4. The main difference between a hotel and a resort is that hotels are usually just a place for lodging while a resort
allows for more privacy, entertainment, and experiences during your stay.