Seham Aly Mahmoud

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.

Abusive and Coaching Supervision and its


Relation to Nurses’ Talent
1
Seham Aly Mahmoud, 2 Zohor Zakaria ELsaeed
Lecturer of nursing administration, Faculty of Nursing, Tanta University, Egypt.

Abstract

Background: Talented nurses create differential value and make contributions to


their hospitals and through good supervision nurses taking responsibility for developing and
maintaining their talents in the work practices. Aim of the study: explore the relation
between abusive and coaching supervision and nurses’ talent. Research design: Descriptive
correlational research design was applied to achieve the aim of the present study. Sample:
All (410) nurses working at Tanta University Main Hospital. Setting: Tanta University Main
Hospital. Tools: Three Structured Questionnaire were used for data collection: Nurses'
Perception of Abusive Supervision, Nurses' Perception of Coaching Supervision, and Nurses,
Talent Assessment. Results: Majority of nurses had low perception levels to overall abusive
supervision. More than half of nurses had high perception levels of overall coaching
supervision and most of them had high levels of overall nurses’ talent. Conclusion: There
was negative significant correlation between abusive supervision and nurses’ talent, while
there was positive significant correlation between coaching supervision and nurses’ talent.
Recommendations: The hospital administration should provide supervisors with adequate,
regular and timely feedback about both strength and weakness points in their supervision.
Nurse supervisors enhance the talented nurses to reach high- talent level by continuous and
focused practice and training courses.
Key Words: Abusive supervision, coaching supervision, nurses’ talent.

Introduction: Where, talented nurses are two to three


times more productive than the average
nurses (Elhaddad S. et al 2020). The
Nurses comprise the largest part of developments of those valuable human
the health workforce. They are resources are critical to the short and
responsible for numerous and complex long-term attainment of the hospital goal
tasks. With medical advances, new and to nurture them effectively requiring
technologies and transfer of hospitals to robust supervision (Subramaniam A. et
business representation, this new hospital al 2015). Supervision is a formal process
context requires nurses’ great competence, for supporting, training, and professional
accuracy and development potential learning. It provides a safe and
(Badiyepeyma Z.et al 2014). confidential environment for nurses to
reflect on and discuss their work, which
The talented nurses are now the enhances their awareness and clinical
core factor of any hospitals success.

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

skills and leads to improved competency and become more effective. It is defined
and talents (Dehghani K. et al 2016) . as, a developmental activity in which
nurses work one-on-one with their
Talented nurses required talented supervisors to improve current job
supervisors. Supervisors within hospitals performance and enhance their
have a great deal of influence over the capabilities for future roles and
work lives of talented nurses and directly challenges (Subramaniam A. et al 2015).
shape the experience of them through the Coaching was primarily used as a
supervisory style they utilized either technique to improve nurses’ task
abusive or coaching performance especially those with low
supervision(Hutchinson D. 2015). performance. But more recently, it has
Abusive supervision is an active form of become a means of facilitating learning
destructive leadership, which refers to the and moving nurses from excellent
subordinates perceptions of the extent to performance to peak performance
which supervisors engage in a sustained (Gregory J., Levy E. 2010).
display of hostile verbal and non-verbal
behaviors, excluding physical contact Coaching supervisor enacts
(Tepper B. J. 2000, Zhou L. 2016). The specific behaviors that enable the nurses
domains of abusive supervision includes to learn and develop thereby enhance
breaking promises, withholding important their capabilities as guiding, supporting,
information, rudeness, aggressive eye and developing nurses in the work
contact, intimidation (e.g. threats of job practices. Moreover, coaching supervisor
loss), unrestricted criticism, silent focuses on providing regular feedback
conduct, inconsiderable actions, and helping the nurses overcoming their
ridiculing subordinates in front of others, weaknesses (Cox E. et al 2010).
use of disparaging language, invading
privacy among others, and coercion Coaching supervision
tactics (Lyu D. et al 2019). comprise various skills such as
relationship development, effective
Abusive supervision is closely listening skills, putting the analytical
associated with many negative questions, accepting the ambiguity,
psychological outcomes such as focusing on team approach, open
decreased self-efficacy, helplessness, communication with the nurses, giving
turnover intentions, high levels of preference to the individual needs, and
emotional exhaustion, and decreased facilitate their development result in
levels of organizational commitment and improved their capabilities (Muhlberger,
job satisfaction. These relationships make M. D., Traut-Mattausch, E. 2015)
nurses aware and sensitive of being Coaching has featured as one of the most
treated as unfairly and unjustly which effective form of learning and
may decrease their self-worth and development. Through supervisory
abilities and leads to being exhausted and coaching, supervisors who pass on
incompetent(Khan Sh. et al 2010). accumulated “wisdom” to their mentees
led to the advancement of talents
On the other hand, coaching (Subramaniam A. et al 2015) .
supervision involves equipping nurses
with all they need to develop themselves

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Talent represents a competitive Career commitment determines the extent


advantage for hospitals, in order to to which nurses is willing to engage in
maximize their effectiveness every nurse various work-related tasks. Committed
can and should be considered a talent nurses to their career are strive toward a
(Ulrich, D., Smallwood N. 2013). long-term goal and withstand pressure or
Talent can be defined the inherent ability other adverse circumstances, and tend to
of an individual to do a particular task in demonstrate greater dedication to their
a particular way. Talent is seen as the sum work and hospital(Lima M. et al 2015).
of an individual’s abilities, which
includes his or her intrinsic gifts, skills, Finally, nurses’ contribution in
knowledge, experience, intelligence, workplace which refers to the nurses
judgment, attitude, character, and drive. It finding meaning and purpose in their
also incorporates the individual’s ability work, contribution occurs when nurses
to learn and grow (Nafei, W.A. 2015). feel that their personal needs are being
Talent is described as an innate ability met through their active participation in
that manifests in a particular field and their hospital. Talented nurses must have
shows individual differences in basic skills, wills, and purposes. They must be
capacities and abilities(Ulrich, D., capable, committed, and contributing
Smallwood N. 2013). Finally, talent (Ulrich, D., Smallwood N. 2013).
refers to unique characteristics, qualities,
traits or abilities of people who utilize this Significance of the study
to reach the objectives of
organizations(El Nakhla M.O. 2013) . University hospitals operate
under strong pressure on the rapid pace to
Nurses’ talent consists of implement new technologies and develop
three dimensions which include nurses’ new services to meet clients’ need
competence, nurses’ career commitment especially at this time of pandemic crises.
and nurses’ contribution in workplace These oblige talents more than ever,
(Alnuqaidan H., Ahmad M. 2019). meaning nurses with high career
Firstly, nurses’ competence which is the commitment, and outstanding
ability of the nurse to practice safely and competence and contribution in the
effectively, and fulfilling his/her workplace. As per evidence-based
professional responsibility within his/her management theory, nurses possess the
scope of practice (Bach Ch., Suliková R. craft that can be learned or developed
2019). Competence builds on a through practice and experience with
foundation of basic clinical skills, appropriate supervision (Subramaniam
scientific knowledge, and moral A. et al 2015). High-quality supervision
development and involves a higher-order plays main role in providing hospital
ability, to act creatively and self- resources, rewards, and opportunities for
organized in unexpected and often chaotic staff nurses that improve their talents.
situations (Gallardo E., et al 2013). Therefore, the current study aimed to
Secondly, nurses’ career commitment that assess abusive and coaching supervision
encompasses the dedication to work and and its relation to nurses’ talent.
career, setting personal career goals, and
an identification with and involvement in
those goals (Azim M., Islam M. 2018).

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Aim of the study: This tool developed by Wulani


F. et al 2014 and adapted by researchers
This study aimed to explore based on recent related literature (Zhou L.
relation between abusive and coaching 2016, Lyu D. et al 2019). It consisted of
supervision and nurses’ talent two parts as follows.

Research questions: Part (1): personal characteristics


of nurses: It included nurses’ age, gender,
- What is the nurses' perception level of marital status, department, qualifications,
a¿busive supervision? if attended any training courses and years
- What is the nurses' perception level of of experience.
coaching supervision?
- What is the level of nurses’ talent? Part (2): This part was utilized to
- What is a relation between abusive and measure the extent to which the nurses
coaching supervision and nurses’ talent? perceived that their supervisor possesses
attributes indicating abusive supervision.
Subjects and method It involved 25 items with three subscales:
angry-active abuse (sex items),
Study design humiliation active (four items), and
passive abuse (fifteen items).
Descriptive correlational research
design was applied to achieve the aim of  Scoring system
the present study.
Nurses’ responses were measured
Setting
on three point Likert Scale ranged from
The study conducted at Tanta 3= always do, 2 = some time do ,1= never
University Main Hospital. do. The total score calculated by
summing of all categories and high
Subjects scored indicated high abusive supervision
level based on cut off value as follow:
Subjects of this study consisted of - Low perception of abusive supervision
(410) nurses working in Pediatric (60), < 60%
Medical (55), Obstetrics and Gynecology - Moderate perception of abusive
(75), Endemic (40), Pediatric Surgery (10) supervision 60% – 75%
departments. Neuropsychiatric (60), - High perception of abusive
Cardiac (50), Medical (20), Pediatric (40) supervision >75%
ICUs.
Tool I I: Nurses' Perception of
Tools Coaching Supervision Structured
Questionnaire.
The data of this study collected This tool developed by
through the following three tools. MecleanG., Yang,B 2005 and Romiko
A., Jumpamool A. 2016 and adapted by
Tool I: Nurses' Perception of the researchers based on recent related
Abusive Supervision Structured literature (Muhlberger, M. D., Traut-
Questionnaire. Mattausch, E. 2015, Subramaniam A.

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

et al 2015). It involved 20 items classified helping role (sex items), teaching-


into five subscales: open communication coaching (nine items), diagnostic
(four items), team approach (four items), functions (ten items), therapeutic
values nurses (four items), accepts interventions (five items), ensuring
ambiguity (four items), and facilitates quality (five items), and work role (eleven
development (four items). Coaching items).
supervision tool was utilized to measure
the extent to which the nurses perceived Part (2): Nurses Career
that their supervisors had the previous Commitment Scale: This scale adapted by
behavior(s) in relation to coaching the researchers guided by Gardner DL
supervision. 1992. This scale consisted of ten items
designed to measure carrier commitment
 Scoring system among nurses in hospital.

Nurses’ responses were measured Part (3): Nurse Contribution


on three point Likert Scale ranged from Scale. It was developed by researchers
3= always do, 2 = some time do, 1= guided by Ulrich D. 2007 to measure
never do. The total score calculated by nurses’ contribution to their workplace. It
summing of all categories and high is constructed from seven items following
scored indicated high level of coaching Ulrich’s definition of contribution.
supervision based on cut off value as
follow:  Scoring system
- Low perception of coaching supervision
< 60% Nurses’ responses were measured
- Moderate perception of coaching on three point Likert Scale ranged 3=
supervision 60 – 75% agree, 2= neutral 1= disagree. The total
- High perception of coaching score calculated by summing of all
supervision >75% categories and high scored indicated high
nurses’ talent level based on cut off value
Tool ш: Nurses’ Talent as follow:
Assessment Structured Questionnaire.
- Low level of nurses' talent < 60%
This tool combine three scales - Moderate level nurses' talent 60% –
was used to assess talent among nurses. 75%
These scales were the Nurse Competence - High level of nurses' talent >75%
Scale, the Career Commitment Scale and
the Nurse Contribution Scale. It Validity and Reliability
comprised of three parts
Study tools contents were
Part (1): The Nurse Competence established and tested for its validity by
Scale: this scale developed by Meretoja jury of 6 academic staff in nursing
R. et al 2004 and modified by the administration at different Faculties of
researchers based on recent related Nursing. The validity of the tools
literature (Ulrich, D., Smallwood N. intended to judge its clarity,
2013, El Nakhla M.O. 2013). It comprehensiveness, relevance and
involved 46 items with six subscales: accuracy. All comments were taken into

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

consideration; some items were re- hospital authorities in the identified


phrased. setting. Purpose and expected outcomes
pilot study of the study were explained to each study
subject. They were secured that all the
A pilot study was done after gathered data will be used for the research
the experts' opinion and before starting purpose only, the study is harmless and
the actual data collection. It was carried their approval to participate is a
out on a sample 10% of nurses (41) and prerequisite to be included in the study.
they excluded from the main study Each subject was assured that they can
sample during the actual collection of withdraw whenever they want.
data. The aim of pilot study was to
check the sequence of items, clarity, Statistical Analysis:
applicability, and relevance of the
questions. Necessary modifications Data were fed to the computer
were done. Pilot study also helped to and analyzed using IBM SPSS software
estimate the time required for filling the package version 20.0. (Armonk, NY:
questionnaire sheets. IBM Corp) Qualitative data were
described using number and percent. The
The Cronbach's Alpha test was Kolmogorov-Smirnov test was used to
used for study tools reliability. The verify the normality of distribution
calculated reliability was (r = 0.992) for Quantitative data were described using
tool 1, (r = 0.975) for tool п and range (minimum and maximum), mean,
(r=0.893) for tool ш. standard deviation, median. Significance
of the obtained results was judged at the
Procedure 5% level. The used tests were Pearson
coefficient to correlate between two
The data was obtained from the normally distributed quantitative
identified subject by the researchers. The variables. Mann Whitney test for
researchers met the nurses individually abnormally distributed quantitative
during their work shifts to distribute the variables, to compare between two
questionnaire. The nurses recorded the studied groups. Kruskal Wallis test for
answer in the presence of the researchers abnormally distributed quantitative
to ascertain all questions were answered variables, to compare between more than
and giving clarification. The suitable time two studied groups.
for data collection varied according to the
type of work and work load for each unit. Results:
The time needed to complete the
questionnaire items were between 15-20
Table (1): illustrates nurses’
minutes. The data were collected over
personal data. Nurses 56.1% aged (30–
period of three months started from
<40), 30.2% aged (<30), and 1.2% aged
January to April 2021.
(≥50) with mean 32.96 ± 6.04. Majority
(88.0%) of nurses were female, married
Ethical Considerations
(88.8%). Equal percent of nurses (14.6%)
from pediatric and neuropsychiatry. as
Before conducting the study, an well as equal percent of nurses (9.8%)
official permission was obtained from the

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

from endemic and pediatric ICU. Range quarter of nurses had moderate perception
12.2% - 18.3% worked at cardiac ICU, levels.
medical department and obstetrics and
gynecology department. 2.4% and 4.9% Table (3): demonstrates nurses’
respectively worked at pediatric surgery perceptions levels of coaching supervision
ICU and medical ICU. High percent of dimensions. Equal percent of nurses (57.8%)
nurses (72.7%) had bachelor degree, had high perception levels regarding facilitates
development and accepts ambiguity of
16.3% associate degree, 8.0% diploma, coaching supervision dimensions. 51.7%,
2.4% master and 0.5 % doctoral degree. 51.2- and 48.0% of nurses had high perception
Majority of nurses (88.0%) attended levels of team approach, open communication,
previous training courses. 47.8 % of and value people dimensions, respectively. On
nurses had <10 year of experience, with the other hand low percent of nurses ranged
mean year of experience 10.77 ± 5.82. from 8.5% - 23.9% of nurses had low level of
all coaching supervision dimensions.
Figure (1): nurses' perception
levels to overall abusive supervision. Figure (3): Levels of overall nurses,
talent. Figure (3) shows that the majority of
nurses had high levels of overall nurses, talent,
Figure (1): demonstrates that high while minority of them had low and moderate
percent of nurses had low perception level of overall nurses’ talent.
levels to overall abusive supervision,
while the minority of them had high and Table (4): represents levels of
moderate perception levels to overall nurses’ talent dimensions. This table shows
abusive supervision. that 72.2%, 64.9%, and 64.4% of nurses had
high level of nurses' competence, nurses'
Table (2): shows nurses' career commitment and nurses' contribution in
workplace respectively. While 7.8%, 7.3% had
perceptions levels of abusive supervision
low levels of all nurses’ talent dimensions.
dimensions, the majority of nurses
(93.2%,89.3%, and 87.6%,) respectively Table (5): shows the correlation
had low perception levels of humiliation between coaching supervision, abusive
active, angry-active abuse, and passive supervision and nurses, talent. There is
abuse supervision, while low percent negative statistical significant correlation
(6.6%, 4.6%, and 2.0%) had high between abusive supervision and nurses’ talent,
perception levels of all abusive while there is positive significant correlation
supervision dimensions. between coaching supervision and nurses’
talent at p ≤ 0.05 .
Figure (2): Nurses' perception Table (6): demonstrates relation
levels of overall coaching supervision. between coaching supervision, abusive
supervision and nurses’ talent with nurses'
Figure (2): shows that more than personal data. There is significant relation
fifty of nurses had high perception levels between department and coaching and abusive
of overall coaching supervision. Minority supervision at p ≤ 0.05. As well as there is
of them had low perception levels of significant relation between nurses’ years of
overall coaching supervision and one experience and their talent at p ≤ 0.05.

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Table (1): Nurses' personal characteristics (n= 410).

Personal Characteristics No. %


Age (years)
<30 124 30.2
30–<40 230 56.1
40–<50 51 12.4
≥50 5 1.2
Min. – Max. 23.0 – 54.0
Mean ± SD. 32.96 ± 6.04
Gender
Male 49 12.0
Female 361 88.0
Marital status
Single 40 9.8
Married 364 88.8
Widow 6 1.5
Department
Pediatric 60 14.6
Medical 55 13.4
Obstetrics and Gynecology 75 18.3
Endemic 40 9.8
Pediatric Surgery 10 2.4
Neuropsychiatry ICU 60 14.6
Cardiac ICU 50 12.2
Medical ICU 20 4.9
Pediatric ICU 40 9.8
Qualification
Bachelor 298 72.7
Associate 67 16.3
Diploma 33 8.0
Master 10 2.4
Doctoral 2 0.5
Attended previous training courses
Yes 361 88.0
No 49 12.0
Years of experience
<10 196 47.8
10-<15 99 24.1
15-<20 82 20.0
≥20 33 8.0
Min. – Max. 1.0 – 26.0
Mean ± SD. 10.77 ± 5.82

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Figure (1): Nurses' perception levels to overall abusive supervision.

Table (2):Nurses’ perceptions levels of abusive supervision dimensions (n = 410).

High Moderate Low


Abusive supervision dimensions
No. % No. % No. %
Angry-active abuse 27 6.6 17 4.1 366 89.3
Humiliation active 8 2.0 20 4.9 382 93.2
Passive abuse 19 4.6 32 7.8 359 87.6
Overall Abusive supervision 8 2.0 37 9.0 365 89.0

Figure (2): Nurses' perception levels of overall coaching supervision.

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Table (3): Nurses’ perceptions levels of coaching supervision dimensions (n = 410).

High Moderate Low


Coaching supervision dimensions
No. % No. % No. %
Open Communication 210 51.2 165 40.2 35 8.5
Team Approach 212 51.7 100 24.4 98 23.9
Values People 197 48.0 170 41.5 43 10.5
Accepts Ambiguity 237 57.8 124 30.2 49 12.0
Facilitates Development 237 57.8 127 31.0 46 11.2
Overall Coaching supervision 234 57.1 78 19.0 98 23.9

Figure (3): Levels of overall nurses’ talent.

Table (4): levels of nurses’ talent dimensions (n = 410).

High Moderate Low


Nurses, talent dimensions
No. % No. % No. %
Nurses, competence 296 72.2 82 20.0 32 7.8
Nurses, career commitment 266 64.9 114 27.8 30 7.3
Nurses, contribution in workplace 264 64.4 116 28.3 30 7.3
Overall Nurses, Talent assessment 301 73.4 77 18.8 32 7.8

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Table (5): Correlation between coaching supervision, abusive supervision and nurses’
talent (n = 410).

Nurses’ Talent assessment


Coaching Abusive Nurses’
supervision supervision Nurses’ Nurses’
contribution
Overall
Scale Scale competence career in
Nurses’
dimension commitment Talent
workplace
Coaching supervision r -0.793* 0.856* 0.809* 0.790* 0.848*
dimension p <0.001* <0.001* <0.001* <0.001* <0.001*
Abusive supervision r -0.639* -0.578* -0.598* -0.629*
dimension p <0.001* <0.001* <0.001* <0.001*
Nurses competence r 0.964* 0.967* 0.998*
dimension p <0.001 *
<0.001* <0.001*
Nurses career r 0.981* 0.978*
commitment p <0.001* <0.001*
Nurses contribution in r 0.979*
workplace p <0.001*
Overall Nurses, r
Talent assessment p

Table (6): Relation between coaching supervision dimensions, abusive supervision


dimensions and nurses, talent with nurses' personal data (n = 410)

Personal data Coaching supervision Abusive supervision Nurses’ talent


Age (years) H (p) 0.577 (0.902) 3.478 (0.324) 2.715 (0.438)
Gender U (p) 7980.50 (0.260) 7833.00 (0.178) 8230.0 (0.412)
Marital status H (p) 1.594 (0.451) 2.331 (0.312) 2.588 (0.274)
Department H (p) 36.002*(<0.001*) 44.818*(<0.001*) 4.288 (0.830)
Qualification H (p) 2.698 (0.441) 3.193 (0.363) 0.912(0.823)

Years of H (p)
7.946(0.094) 1.365(0.850) 10.869*(0.028*)
experience
Attended previous U (p)
training courses 7860.50 (0.250) 7956.00 (0.166) 7230.0 (0.512)

Discussion Supervisors have the responsibility


of providing working environment that
hold sufficient structure and support
Talent is a desirable quality
nurses’ talent. Where supervisor
particularly in health care organizations
behaviors plays a vital role in
need talented nurses which reflects on
influencing the desired attitudes and
quality of patient care. Thus, there is a
behaviors of nurses in organizations
need to tap into inspiring talent
(Dehghani K. 2016).
(Elhaddad S. et al 2020).

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

Thus, the present study aimed to supervisor always had open


assess abusive and coaching supervision communication, encourage team
and its relation to nurses’ talent. approach, value relationship-building
with nurses, accept ambiguity and
The present study revealed that facilitate nurses’ development. This
high percent of nurses had low perception results may be due to understanding and
level of abusive supervision. As the awareness of supervisor about benefits
nurses indicated that the supervisor never and function of coaching as a useful
intimidates, ridicules or underestimates strategy to foster the professional
them. Also, they never withhold development of nurses, develop advanced
information important to task completion, independent practitioners, provide
or treat them unfairly. This result may be support for staff nurses which improve
due to the supervisor awareness regarding the quality of care. Especially, they
the detrimental outcomes of abusive exactly previously attended training and
supervision for staff as well as for the educational program about coaching
organization. Also, the restrictive rules ( Ramadan A. and Eid W. 2020) that
from the administration to avoid such increase competencies of supervisor to
behavior that violate the organization support, guide , provide feedback and
norms can be cause. Abou Ramadan facilitate development which may be a
and Eid (2020) who study was about " cause of higher nurses’ perception. David
Toxic Leadership: Conflict Management and Matu (2013) stated that for practice
Style and Organizational Commitment coaching supervisor ought to create
among Intensive Care Nursing Staff " opportunities for staff development by
supported the present findings and encouraging the staff nurses to
showed that more than three quarter of continuously develop new skills, offering
nurses rated their leaders as abusive at feedback, giving suggestions and
low level. Additionally, Rodwell et al supporting throughout challenging new
(2014) who conducted study on " Abusive situations Abou Ramadan A. and Eid
Supervision and Links to Nurse W. (2020) supported the present findings
Intentions to Quit" found that a minority and showed that post coaching
of the respondents indicated low level of educational program, more than ninety
exposure to abusive supervision. While, percent of head nurses had moderate
Low et al (2019) whose study was a coaching skills levels in total.
about " Impact of abusive supervision on Furthermore, Cardoso et al (2014) who
counterproductive work behaviors of conducted a study on " Coaching
nurses" (30) & Estes (2013) who studied" leadership: leaders’ and followers’
Abusive Supervision and Nursing perception assessment questionnaires in
Performance" contradicted the present nursing" in the same line with the
findings and showed that abusive present findings, and revealed that the
supervision is experienced by nurses in staff has a positive view in applicability
hospitals. of coaching process in day-to-day work
by their managers. Contradictory to this
The present study indicated that findings Pousa (2014) who studied" The
high percent of nurses had high Influence of Coaching on Employee
perception level of coaching supervision. Performance: Results From Two
Where, the nurses reported that their International Quantitative Studies" and

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

illustrated that despite the importance of than the low-talented group. Lima et al
coaching as a form of improvement, (2015) whose a study was about" Levels
the documents that should support the of career commitment and career
value of development coaching for staff entrenchment of nurses from public and
members are unsatisfying# private hospitals" found that nurses from
public and private hospitals have a high
The present study revealed that level of career commitment. Istomina et
most of nurses had high level of talent. al (2011) who studied" Competence of
Where, high percent of them had high Nurses and Factors Associated With It"
level of competence, career commitment found that the overall level of nurse
and contribution in the workplace. This competence as perceived by nurses were
result may be due to the presence of high. Contradictory to the findings
supportive supervisory environments Meyers et al. (2013) who conducted a
which can generate talented nurses, study on " Talent - Innate or acquired?
especially the present study indicated Theoretical considerations and their
high perception level of coaching implications for talent management "and
supervision. Such environment identified that only a small number of
contributes to safe work contexts that employees are highly-talented.
foster autonomy, provide opportunities
for advancement and encourage nurses to The present study revealed that
learn from the experiences. Moreover, there negative significant relation
this study conducted at university hospital between abusive supervision and nurses’
that provides professionals with a stable talent. This means that abusive behaviors
career, the prospects of continuous do not nurture nurses’ talent. This results
training and education and higher may be due to the nurses who experiences
possibilities of growth. Additionally, abusive behaviors from their supervisor,
nurses’ years of experience plays feel they cannot react to these behaviors’
significant role in the development of and thus may lead to feeling of
their talents as displayed in the present helplessness and frustration, being
results. Alnuqaidan and Ahmad (2019) drained and becoming incompetent.
who conducted study on " Comparison Subramaniam et al (2018) who studied
between Highly-Talented and Low- "Supervisions on Talent Development
Talented Nurses on their Characteristics through Clinical Learning Environment
and Quality of Nursing Care" supported Development through Clinical Learning
the present findings and revealed that Environment "indicated that abusive
about two-thirds of the nurses were supervision indirectly affects talent
highly-talented nurses. Also, the results development in the presence of clinical
showed that 69.4% of nurses were learning environment. Subramaniam
competent, 86.1% of them were et al (2015) who conducted study on "
committed to their career and 93.1% Effects of coaching supervision,
contributed to their work. Also, Bjo mentoring supervision and abusive
rkman et al. (2013) who studied " supervision on talent development among
Talent or Not? Employee Reactions to trainee doctors in public hospitals:
Talent Identification" indicated that, the moderating role of clinical learning
employees who perceive that they have environment " contradicted the present
been identified as “talents were more findings and indicated that there is no

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

significant relationship between abusive (2009) who studied "Toward a Profession


supervision and talent development. Also, of Coaching? A Definitional
Subramaniam (2014) who studied " Examination of ‘Coaching,’
Influences of supervisory styles on talent ‘Organization Development,’ and
development, turnover intention and ‘Human Resource Development."
mediating role of clinical learning reported that coaching is a helping and
environment among trainee doctors in facilitative process that enables
Malaysia " revealed that there is no individuals to acquire new skills, to
direct effect between abusive improve existing competence, and to
supervision and talent development. enhance their personal development or
potentials.
The present study revealed that
there are positive significant relation Conclusion
between coaching supervision and
nurses’ talent. This results may be due to Based on the findings of this study,
supervision is a space for coaches to it can be concluded that high percent of
review nurses’ practice. Through shared nurses had low perception levels
reflection with supervisor the nurses regarding abusive supervision. More than
can energize their abilities to engage in fifty of nurses had high perception levels
helping conversations. Coaching also of coaching supervision. Also the
provide opportunities for nurse to majority of nurses had high levels of
examine their own work safely and nurses’ talent. There is negative
effectively, based on their everyday significant correlation between abusive
professional experience, and in a way that supervision and nurses’ talent. While,
complements other forms of learning. there was positive significant correlation
Additionally, the functions of coaching in between coaching supervision and nurses’
providing guidance, advice on how to talent.
improve, and inspiration for nurses to
realize their potentials and talents . Recommendations
Murshid et al (2020).

Whose a study was about " Talent The following recommendations


development through coaching and were proposed based on the study
mentoring in southeast asian countries: a findings:
systematic literature review " supported
the present findings and portrayed that For hospital administration
most organizations applied coaching,
1. Should provide supervisors with
followed by formal training and other
adequate, regular and timely feedback
talent development approaches in
concerning both strength and
developing talented employees.
Subramaniam et al (2015) showed that weakness points in their supervision.
coaching supervision are positively 2. Provide supervisors with adequate
support and needed resources that
related to talent development, Also,
facilitate implementation of coaching
Subramaniam (2014) revealed that
supervision.
coaching supervision facilitates talent
development. Additionally, Hamlin et al

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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4

3. The hospital administration should Care. Diversity and Equality in Health


conduct refreshment training and and Care. 2019;16(2): 30-5.
educational programs for nurses
supervisors about coaching. Azim M., Islam M. Social Support,
Religious Endorsement, and Career
For nurse supervisors: Commitment: A Study on Saudi
Nurses. Behav. Sci. 2018; 8(8).
1. Nurse supervisors can build up
nurses’ talent through coaching Bach Ch., Suliková R. Competence
supervision Development in Theory and Practice:
2. Enhance the talented nurses to reach Competence, Meta-Competence,
high- talent level by starting Transfer Competence and
continuous and focused practice and Competence Development in Their
training sessions. Systematic Context. Management.
3. Should provide non abusive healthy 2019;14 (4): 289–304.
work environment that support
nurses’ talent. Badiyepeyma Z., Mosalanejad L.,
Ghavi F., Parandavar N. A
Further research Comprehensive Analysis of the
Effective Factors in Gaining
1. It is hoped that this study will induce Professional Competencies from the
and trigger more research interests in Nurses’ Viewpoints. A
this field comprehensive analysis of the
2. A comparison study involving both effective factors in gaining
public and private hospital can be professional competencies from the
undertaken. nurses’ viewpoints. J Pharm Biomed
Sci 2014; 04(02): 148- 55.
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