Professional Documents
Culture Documents
Seham Aly Mahmoud
Seham Aly Mahmoud
Seham Aly Mahmoud
Abstract
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Original Article Egyptian Journal of Health Care, 2021 EJH Vol 12. no.4
skills and leads to improved competency and become more effective. It is defined
and talents (Dehghani K. et al 2016) . as, a developmental activity in which
nurses work one-on-one with their
Talented nurses required talented supervisors to improve current job
supervisors. Supervisors within hospitals performance and enhance their
have a great deal of influence over the capabilities for future roles and
work lives of talented nurses and directly challenges (Subramaniam A. et al 2015).
shape the experience of them through the Coaching was primarily used as a
supervisory style they utilized either technique to improve nurses’ task
abusive or coaching performance especially those with low
supervision(Hutchinson D. 2015). performance. But more recently, it has
Abusive supervision is an active form of become a means of facilitating learning
destructive leadership, which refers to the and moving nurses from excellent
subordinates perceptions of the extent to performance to peak performance
which supervisors engage in a sustained (Gregory J., Levy E. 2010).
display of hostile verbal and non-verbal
behaviors, excluding physical contact Coaching supervisor enacts
(Tepper B. J. 2000, Zhou L. 2016). The specific behaviors that enable the nurses
domains of abusive supervision includes to learn and develop thereby enhance
breaking promises, withholding important their capabilities as guiding, supporting,
information, rudeness, aggressive eye and developing nurses in the work
contact, intimidation (e.g. threats of job practices. Moreover, coaching supervisor
loss), unrestricted criticism, silent focuses on providing regular feedback
conduct, inconsiderable actions, and helping the nurses overcoming their
ridiculing subordinates in front of others, weaknesses (Cox E. et al 2010).
use of disparaging language, invading
privacy among others, and coercion Coaching supervision
tactics (Lyu D. et al 2019). comprise various skills such as
relationship development, effective
Abusive supervision is closely listening skills, putting the analytical
associated with many negative questions, accepting the ambiguity,
psychological outcomes such as focusing on team approach, open
decreased self-efficacy, helplessness, communication with the nurses, giving
turnover intentions, high levels of preference to the individual needs, and
emotional exhaustion, and decreased facilitate their development result in
levels of organizational commitment and improved their capabilities (Muhlberger,
job satisfaction. These relationships make M. D., Traut-Mattausch, E. 2015)
nurses aware and sensitive of being Coaching has featured as one of the most
treated as unfairly and unjustly which effective form of learning and
may decrease their self-worth and development. Through supervisory
abilities and leads to being exhausted and coaching, supervisors who pass on
incompetent(Khan Sh. et al 2010). accumulated “wisdom” to their mentees
led to the advancement of talents
On the other hand, coaching (Subramaniam A. et al 2015) .
supervision involves equipping nurses
with all they need to develop themselves
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from endemic and pediatric ICU. Range quarter of nurses had moderate perception
12.2% - 18.3% worked at cardiac ICU, levels.
medical department and obstetrics and
gynecology department. 2.4% and 4.9% Table (3): demonstrates nurses’
respectively worked at pediatric surgery perceptions levels of coaching supervision
ICU and medical ICU. High percent of dimensions. Equal percent of nurses (57.8%)
nurses (72.7%) had bachelor degree, had high perception levels regarding facilitates
development and accepts ambiguity of
16.3% associate degree, 8.0% diploma, coaching supervision dimensions. 51.7%,
2.4% master and 0.5 % doctoral degree. 51.2- and 48.0% of nurses had high perception
Majority of nurses (88.0%) attended levels of team approach, open communication,
previous training courses. 47.8 % of and value people dimensions, respectively. On
nurses had <10 year of experience, with the other hand low percent of nurses ranged
mean year of experience 10.77 ± 5.82. from 8.5% - 23.9% of nurses had low level of
all coaching supervision dimensions.
Figure (1): nurses' perception
levels to overall abusive supervision. Figure (3): Levels of overall nurses,
talent. Figure (3) shows that the majority of
nurses had high levels of overall nurses, talent,
Figure (1): demonstrates that high while minority of them had low and moderate
percent of nurses had low perception level of overall nurses’ talent.
levels to overall abusive supervision,
while the minority of them had high and Table (4): represents levels of
moderate perception levels to overall nurses’ talent dimensions. This table shows
abusive supervision. that 72.2%, 64.9%, and 64.4% of nurses had
high level of nurses' competence, nurses'
Table (2): shows nurses' career commitment and nurses' contribution in
workplace respectively. While 7.8%, 7.3% had
perceptions levels of abusive supervision
low levels of all nurses’ talent dimensions.
dimensions, the majority of nurses
(93.2%,89.3%, and 87.6%,) respectively Table (5): shows the correlation
had low perception levels of humiliation between coaching supervision, abusive
active, angry-active abuse, and passive supervision and nurses, talent. There is
abuse supervision, while low percent negative statistical significant correlation
(6.6%, 4.6%, and 2.0%) had high between abusive supervision and nurses’ talent,
perception levels of all abusive while there is positive significant correlation
supervision dimensions. between coaching supervision and nurses’
talent at p ≤ 0.05 .
Figure (2): Nurses' perception Table (6): demonstrates relation
levels of overall coaching supervision. between coaching supervision, abusive
supervision and nurses’ talent with nurses'
Figure (2): shows that more than personal data. There is significant relation
fifty of nurses had high perception levels between department and coaching and abusive
of overall coaching supervision. Minority supervision at p ≤ 0.05. As well as there is
of them had low perception levels of significant relation between nurses’ years of
overall coaching supervision and one experience and their talent at p ≤ 0.05.
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Table (5): Correlation between coaching supervision, abusive supervision and nurses’
talent (n = 410).
Years of H (p)
7.946(0.094) 1.365(0.850) 10.869*(0.028*)
experience
Attended previous U (p)
training courses 7860.50 (0.250) 7956.00 (0.166) 7230.0 (0.512)
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illustrated that despite the importance of than the low-talented group. Lima et al
coaching as a form of improvement, (2015) whose a study was about" Levels
the documents that should support the of career commitment and career
value of development coaching for staff entrenchment of nurses from public and
members are unsatisfying# private hospitals" found that nurses from
public and private hospitals have a high
The present study revealed that level of career commitment. Istomina et
most of nurses had high level of talent. al (2011) who studied" Competence of
Where, high percent of them had high Nurses and Factors Associated With It"
level of competence, career commitment found that the overall level of nurse
and contribution in the workplace. This competence as perceived by nurses were
result may be due to the presence of high. Contradictory to the findings
supportive supervisory environments Meyers et al. (2013) who conducted a
which can generate talented nurses, study on " Talent - Innate or acquired?
especially the present study indicated Theoretical considerations and their
high perception level of coaching implications for talent management "and
supervision. Such environment identified that only a small number of
contributes to safe work contexts that employees are highly-talented.
foster autonomy, provide opportunities
for advancement and encourage nurses to The present study revealed that
learn from the experiences. Moreover, there negative significant relation
this study conducted at university hospital between abusive supervision and nurses’
that provides professionals with a stable talent. This means that abusive behaviors
career, the prospects of continuous do not nurture nurses’ talent. This results
training and education and higher may be due to the nurses who experiences
possibilities of growth. Additionally, abusive behaviors from their supervisor,
nurses’ years of experience plays feel they cannot react to these behaviors’
significant role in the development of and thus may lead to feeling of
their talents as displayed in the present helplessness and frustration, being
results. Alnuqaidan and Ahmad (2019) drained and becoming incompetent.
who conducted study on " Comparison Subramaniam et al (2018) who studied
between Highly-Talented and Low- "Supervisions on Talent Development
Talented Nurses on their Characteristics through Clinical Learning Environment
and Quality of Nursing Care" supported Development through Clinical Learning
the present findings and revealed that Environment "indicated that abusive
about two-thirds of the nurses were supervision indirectly affects talent
highly-talented nurses. Also, the results development in the presence of clinical
showed that 69.4% of nurses were learning environment. Subramaniam
competent, 86.1% of them were et al (2015) who conducted study on "
committed to their career and 93.1% Effects of coaching supervision,
contributed to their work. Also, Bjo mentoring supervision and abusive
rkman et al. (2013) who studied " supervision on talent development among
Talent or Not? Employee Reactions to trainee doctors in public hospitals:
Talent Identification" indicated that, the moderating role of clinical learning
employees who perceive that they have environment " contradicted the present
been identified as “talents were more findings and indicated that there is no
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