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A Scale To Measure Non-Traumatic Military Operational Stress
A Scale To Measure Non-Traumatic Military Operational Stress
A scale to measure
non-traumatic military
operational stress
Carolyn Deans1,*,† and Don G. Byrne2
1
Defence Force Psychology Organisation, Department of Defence, Canberra, Australia
2
School of Psychology, Australian National University, Canberra, Australia
Summary
Military operations involve both traumatic and non-traumatic stressors. The authors developed
a scale to measure non-traumatic operational stressors. In Study 1, a list of stressors identified by
military personnel was compared across responses from two operations in East Timor. Explor-
atory factor analysis yielded three similar factors for each dataset. A confirmatory factor analysis
on the combined data determined item placement. Item analysis then reduced the questionnaire
to 22 items. In Study 2, the questionnaire was administered to personnel from operations in the
Middle East. Correlations with similar scales measured the content validity of the three subscales
(work concerns, operational concerns and separation concerns). The authors conclude the ques-
tionnaire is a robust measure of operational non-traumatic stressors applicable across operations.
Copyright © 2008 John Wiley & Sons, Ltd.
Key Words
non-traumatic stress; job demands; measures; military; deployment
* Correspondence to: MAJ Carolyn Deans, Defence Force Psychology Organisation, Department of Defence,
Canberra, ACT 2600 Australia.
†
E-mail: carolyn.deans@defence.gov.au
This study was completed by the first author as part of her doctoral studies at the Australian National University,
under the supervision of the second author.
Recent research on unit climate and culture in (1979) and Johnson and Hall (1988) would also
garrison forces has started to focus on the impact allow the military to benefit from the civilian field
of non-traumatic stressors. The most well-research of literature. This is because this model has been
unit climate measure, the Unit Morale Profile shown to have predictive validity in relation to a
(Riley, 2002), developed by the Canadian forces, number of different physical and mental health
measures four dimensions of garrison life via outcomes (Dalgard, Bjork, & Tambs, 1995;
situational (including role stress) and interper- Schnall, Belkic, Landsbergis, & Baker, 2000). In
sonal (including leadership, communication, doing so, the face validity of the measure must be
cohesion and support) stressors. Dobreva- taken into account, as Brooks (2002) warns that
Martinova, Villeneuve, Strickland and Matheson military personnel are sensitive to the relevance of
(2002) used a civilian measure, the Occupational the scale to the work that they do.
Environment Scale of the Occupational Stress The Australian military currently collects data
Inventory (Osipow & Spokane, 1987), to apply on organizational stressors but has only used the
social role theory to the garrison environment. information qualitatively to inform interviews. A
The found responses to role stressors could predict list of stressful experiences that had been raised
negative strain outcomes. by Australian personnel during psychological
Zohar et al. (2004) devised a Military Life Scale, screening interviews was first drawn up by psy-
which measures stressors across the spectrum of chologists in the early 1990s. Since the mid-1990s,
Israeli military duties, garrison and operations. this list has been provided to members as a form
Their stress subscale had five factors, including of ‘prompt’ for them to discuss any stressful expe-
task demands, feeling bored with the posting, rience (Steele, 2005). The first list contained 45
homesickness, friction with authority and negative traumatic and non-traumatic items, and members
life events. US researchers posited three categories were asked to rate the level of stress experienced
of non-traumatic stressors-work-related, physical from ‘no stress’ to ‘extreme stress’. A content
conditions, seperation from home, and another analysis checked that the items still had relevance
category of role or 'general' non-traumatic stress- in 2000 (Steele, 2005). This work modified the
ors in a scale developed solely for peace keeping list of stressors into 36 items.
operations. They showed small but significant pre-
dictive ability of some of these measures to predict
Study 1
depression and PTSD symptoms in peacekeeping
soldiers (Litz, King, & King, 1997; Litz et al,
The purpose of this study was to conduct an
1997a; Maguen, Litz, Wang, & Cook, 2004). Litz
exploratory factor analysis of a group of non-
et al posited three categories of non-traumatic
traumatic stressors raised by Australian military
stressors—work-related, physical conditions, sep-
personnel in their free-response answers on ques-
aration from home, and another category of role
tionnaires from previous deployments. It was
or ‘general’ non-traumatic stressors in a scale
intended that this group of stressors could then
developed solely for peacekeeping operations.
be manipulated to form a useful scale of non-
Australia, however, is involved in a wide spec-
traumatic operational stressors.
trum of operations, some of which cross categories
between peacekeeping and other types of missions.
Australia has a robust scale developed by Hodson Method
and Swann (2004) to measure traumatic stressors.
An equally valid measure of non-traumatic stress- Participants
ors—valid across multiple operations—would
increase the ability of researchers to focus on the Participants were 881 personnel deployed to East
contribution of this part of the operational experi- Timor between October 2001 and December
ence, compare with the experience of other militar- 2002, and 695 personnel deployed to East Timor
ies, and benefit from worldwide research into between May 2002 and November 2003, for
factors that buffer against long-term negative periods of 3–6 months. Data were collected from
outcomes, or boost positive outcomes (see Davis, combat and supporting elements. Both datasets
Nolen-Hoeksema, & Larson, 1998). had similar splits between regular and reserve
A comparison with the prominent civilian occu- forces (96.5 per cent and 90.2 per cent regular
pational stress model, the job strain or demand- forces, all reported service), officer and non-
control-support model attributed to Karasek officer ranks (84.4 per cent and 87.7 per cent
54 Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009)
DOI: 10.1002/smi
Non-traumatic military operational stress scale
non-officer ranks, 113 did not report rank), and vant theoretical models to measure their fit with
genders (92.5 per cent and 95.4 per cent male, 38 the data. The obtained solution was then tested
did not report gender). Missing values were ran- on the combined sample using confirmatory
domly distributed because of skipping of items by factor analysis. For the confirmatory analysis,
respondents, and also, in the 2002 data, because principle factor extraction with varimax rotation
of the field condition of the questionnaires upon was used. As the objective of this analysis was not
return, making some data unreadable. There were to test specific hypotheses but to explore and then
251 and 13 missing cases, respectively, that were establish the internal structure of a set of items
removed from the analysis. and then examine the extent to which this struc-
ture fits the new sample, exploratory followed by
confirmatory analysis is the method of choice
Measures (Tabachnick & Fidell, 1996).
The consistent number of strong loadings sug-
Participants were administered the current list of gests that the construct and its factors could be
deployment stressors in a group process within a measured using fewer questions. Item removal is
staging area in the area of operations at the end of commonly conducted based on both psychomet-
their operational service. Members are obliged to ric properties and conceptual reasoning (DeVellis,
complete the form for the purpose of the psycho- 1991). In this sample, those items that were
logical screening interview; however, they are able marked for potential removal by the psychomet-
to withdraw consent for their responses to be used ric examination were reviewed qualitatively. The
in data collection. This information was provided psychometric reasoning for removal of items was
in verbal in a brief prior to completion of the based on the recommendations of DeVellis (1991):
questionnaire, and in writing, on the front cover factor simplicity, multicollinearity, skewness,
of the questionnaire. There were 7.95% of person- kurtosis, mean and standard deviation (SD), and
nel who completed the additional blank questions, reliability. Removal of items based on conceptual
and these were examined by the researchers to grounds was guided by the recommendations of
check on the completeness of the list. There were Haynes, Richard and Kubany (1995) regarding
no responses that required the creation of addi- content validity in psychological scales. Specifi-
tional items as responses were simply more specific cally, items were assessed for their potential to
examples of items already in the list. over- or under-represent a facet, and specialist
judgement and current Defence research were
also taken into account.
Ethics approval
Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009) 55
DOI: 10.1002/smi
C. Deans and D. G. Byrne
cent of the variance. As indicated by the com- factors did so consistently across analyses, and the
ponent transformation matrix, all factors were weaker factors cross-loaded at best moderately
internally consistent; the lowest of the SMCs onto any factor. Both datasets favoured a three-
(squared multiple correlation) for factors from factor model with consistent item loadings.
variables was 0.64. Table I shows the variance
explained by the factors.
The initial solution for the second dataset indi- Confirmatory factor analysis
cated eight factors that exceeded an eigenvalue of
1, accounting for 58.9 per cent of the variance. The confirmatory analysis was a principal factors
Again, solutions between two and eight factors extraction with varimax rotation performed on
were attempted, with examination of the scree the items from the combined dataset using a
plot and component plot showing three cluster- three-factor model. This model accounted for
ings including one high eigenvalue factor account- 41.0 per cent of the variance. As indicated by the
ing for 29.7 per cent of the variance and a component transformation matrix, factors 1 and
noticeable drop after the second and third factors. 3 were internally consistent and well defined by
Three factors were then extracted from the data, the variables, but for the more composite factor
accounting for 40.4 per cent of the variance. The 2, the SMC was 0.10. Table III shows the vari-
factors were adequately defined by the variables, ance explained by the factors. Loadings of the
with the lowest of the SMCs for factors from combined data variables on factors and the rela-
variables being 0.59. Table II shows the variance tionship between extracted components (analysed
explained by the factors. Comparing datasets, the by summing the ‘scores’ on the factor questions)
questions that loaded strongly (above 0.50) onto are shown in Table IV.
Table I. Variance of extracted and rotated components for an exploratory factor analysis of non-traumatic
stressors—2002 (East Timor) data.
Component Extraction sums of squared loadings Rotation sums of squared loadings
Eigenvalue Variance (%) Cumulative (%) Eigenvalue Variance (%) Cumulative (%)
1 10.55 30.13 30.13 5.66 16.17 16.17
2 2.36 6.74 36.87 4.78 13.65 29.83
3 2.04 5.82 42.69 4.50 12.86 42.69
Table II. Variance of extracted and rotated components for an exploratory factor analysis of non-traumatic
stressors—2003 (East Timor) data.
Component Extraction sums of squared loadings Rotation sums of squared loadings
Eigenvalue Variance (%) Cumulative (%) Eigenvalue Variance (%) Cumulative (%)
1 10.39 29.68 29.68 5.26 15.01 15.01
2 1.93 5.51 35.20 5.02 14.35 29.36
3 1.84 5.25 40.44 3.88 11.08 40.44
Table III. Variance of extracted and rotated components for a confirmatory factor analysis of non-traumatic
stressors—combined 2002 and 2003 (East Timor) data.
Component Extraction sums of squared loadings Rotation sums of squared loadings
Eigenvalue Variance (%) Cumulative (%) Eigenvalue Variance (%) Cumulative (%)
1 10.43 29.80 29.80 5.35 15.28 15.28
2 2.06 5.87 35.67 4.54 12.96 28.23
3 1.87 5.36 41.02 4.48 12.79 41.02
56 Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009)
DOI: 10.1002/smi
Non-traumatic military operational stress scale
Table IV. Factor loadings of items for a confirmatory factor analysis of non-traumatic stressors—combined
2002 and 2003 data.
Item Question Factor 1 Factor 2 Factor 3 No load
28 Leadership 0.80 — — —
30 Double standards 0.78 — — —
27 The Australian military hierarchy 0.77 — — —
29 The deployment’s rules and regulations 0.65 — — —
13 Behaviour of others 0.62 — — —
21 Frustration generally 0.60 — — —
17 Not getting on with others 0.55 — — —
9 Living and working with the same people 0.54 — — —
26 ADF’s lack of concern with deployed troops 0.50 — — —
20 Sorting out disagreements with others 0.50 — 0.48 —
14 Living in a different culture — 0.67 — —
35 Working with military of other cultures — 0.65 — —
19 Language barriers — 0.61 — —
16 Threat of danger — 0.58 — —
12 Health concerns — 0.57 — —
1 Risk of UDs — 0.47 — —
5 Isolation from other deployed members — 0.47 — —
6 Personal privacy — 0.45 — —
3 Living conditions — 0.45 — —
25 Completing deployment’s objectives — 0.43 — —
15 Separation from family and friends — — 0.77 —
31 Contact with family/friends — — 0.70 —
4 Isolation from Australia — — 0.69 —
22 Thinking about returning home — — 0.68 —
7 Sorting out problems at home — — 0.62 —
32 Taking leave back in Australia — — 0.60 —
36 Length of deployment — — 0.54 —
10 Overload of work — — — <40
11 Periods of high activity then low/no activity — — — <40
18 Lack of opposite sex company — — — <40
24 Your role in the country — — — <40
8 Boredom — — — <40
23 The overseas organization (e.g. UN, MFO) — — — <40
2 Risk of vehicle accidents — — — <30
34 Mail service — — — <30
Factor correlations
Factor 1 — — —
Factor 2 0.53 — —
Factor 3 0.58 0.55 —
Note: All factor correlations are statistically significant (p < 0.01).
Alpha coefficients: Full scale = 0.93; factor 1 = 0.88; factor 2 = 0.80; factor 3 = 0.83.
ADF: Australian Defence force; UD: Unauthorised Discharge (of weapon); UN: United Nations; MFO: Multinational force &
observers.
Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009) 57
DOI: 10.1002/smi
C. Deans and D. G. Byrne
response. One item (lack of opposite sex com- Spokane, 1987), contains a physical environ-
pany) was also kept because it increased the ment subscale consisting of 10 items about dan-
applicability of the scale to single as well as gerous or uncomfortable working conditions.
married members. Three questions were con- Although few psychometrics are provided, the
sidered appropriate for removal because of authors report good internal reliability for each
their low loadings and the fact that they are dupli- scale.
cated in the measure. The issue of multicollinear- The items in factor 3 of the NTSQ addressed
ity and factor simplicity was then examined. concerns about problems at home and thinking
Items, which had high collinearity, loaded strongly about being at home. There are no alternative
onto factors, and those that appeared similar in scales that directly measure the concept of isola-
content were examined, and four items were tion without including cultural integration com-
removed. Removal of the items discussed resulted ponents. As loneliness and homesickness are
in a more compact, 22-item questionnaire. considered significant components of this con-
The changes ensure an even distribution of struct, it would be appropriate to measure its
items across the three factors. The new question- correlation with a scale of loneliness. Stroebe, van
naire was named the Non-Traumatic Stressors Vliet, Hewstone and Willis (2002) developed the
Questionnaire (NTSQ). Utrecht Homesickness Scale for use with college
students. The four-item loneliness subscale is
reported as having a good Cronbach’s alpha (α =
Study 2 0.85).
58 Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009)
DOI: 10.1002/smi
Non-traumatic military operational stress scale
Table V. Variance of extracted and rotated components for confirmatory factor analysis on NTSQ items—2004
(Middle East) data.
Component Extraction sums of squared loadings Rotation sums of squared loadings
Eigenvalue Variance (%) Cum (%) Eigenvalue Variance (%) Cum (%)
1 7.35 33.45 33.45 3.77 17.12 17.12
2 1.80 8.20 41.64 3.63 16.48 33.60
3 1.31 5.94 47.59 3.08 13.99 47.59
NTSQ: Non-Traumatic Stressors Questionnaire.
Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009) 59
DOI: 10.1002/smi
C. Deans and D. G. Byrne
Table VI. Factor loadings for confirmatory factor analysis on NTSQ items—2004 (Middle East) data.
NTSQ Old no. Question Factor 1 Factor 2 Factor 3
1 28 Leadership 0.84 0.52 0.52
2 30 Double standards 0.76 — —
3 29 The deployment’s rules and regulations 0.58 — —
4 13 Behaviour of others 0.41 — —
5 9 Living and working with the same people 0.40 — —
6 26 ADF’s lack of concern with deployed troops 0.66 — —
7 8 Boredom 0.50 — —
8 14 Living in a different culture 0.36 0.48 0.54
9 35 Working with military of other cultures — 0.40 —
10 16 Threat of danger — 0.56 —
11 12 Health concerns — 0.47 —
12 5 Isolation from other deployed members — 0.64 —
13 6 Personal privacy — 0.57 —
14 3 Living conditions — 0.69 —
15 25 Completing deployment’s objectives — <0.30 —
16 15 Separation from family and friends — 0.41 0.71
17 4 Isolation from Australia — 0.44 0.70
18 22 Thinking about returning home — — 0.60
19 7 Sorting out problems at home — — 0.63
20 32 Taking leave back in Australia — — 0.62
21 36 Length of deployment — — 0.71
22 18 Lack of opposite sex company — — 0.31
Factor correlations
Factor 1 — — —
Factor 2 0.61 — —
Factor 3 0.53 0.67 —
Note: All factor correlations are statistically significant (p < 0.01).
NTSQ: Non-Traumatic Stressors Questionnaire; ADF: Australian Defence Force.
Table VII. Correlation between NTSQ factors and scales chosen to assess construct validity.
Cronbach’s alpha Spearman’s rho correlations
stressors and personal discomfort such as privacy, administered during the last week of deployment,
health or danger. Together, these items might be when operational duties had been relaxed. The
described as a reduction, in a sense, of safety. change in the psychological state of personnel at
They include difficulties communicating cross- different stages of deployment has been estab-
culturally and maintaining living standards. lished (Pincus & Nam, 1999).
Perhaps the research in stress inoculation training
(Saunders, Driskell, Johnston, & Salas, 1996) can
improve individuals’ responses to stressors to Directions for future research
interpret them with less sense of danger.
It should be noted that as this research was The civilian literature, which focuses on the
conducted in an applied setting, there were con- concept of demands, control and support, has
straints on when and where the questionnaire relevance to the concepts described in this scale.
could be administered. Questionnaires were Most specifically, the well-developed theory of
60 Copyright © 2008 John Wiley & Sons, Ltd. Stress and Health 25: 53–62 (2009)
DOI: 10.1002/smi
Non-traumatic military operational stress scale
social support as a moderator of mental health on the well-being of male and female soldiers. Journal of
responses as hypothesized by Johnson and Hall Occupational Health Psychology, 10(2), 121–137.
Britt, T.W., Adler, A.B., & Bartone, P.T. (2001). Deriving
(1988) has not previously been acknowledged in benefits from stressful events: The role of engagement in
Australian post-deployment health research, and meaningful work and hardiness. Journal of Occupational
the scale developed in this paper could provide Health Psychology, 6, 53–63.
the opportunity for that research to be incorpo- Britt, T.W., & Bliese, P.D. (2003). Testing the stress-buffering
effects of self engagement among soldiers on a military
rated without an increase in surveying. operation. Journal of Personality, 71(2), 245–265.
The work of Litz et al (1997a) discusses work- Brooks, S.K. (2002). Non-operational stress, strain and fatigue
based factors, physical concerns and separation in Australian Army soldiers. Unpublished master’s thesis,
from home. The scales developed by Litz et al on Australian National University, Canberra.
Brooks, S.K., Byrne, D.G., & Hodson, S.E. (2001). Non-
general overseas stressors, including separation, combat occupational stress and fatigue: A review of factors
boredom, living conditions, role ambiguity and and measurement issues for the Australian Defence Force.
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contribute to well-being, as research suggests that negative life events and mental health. British Journal of
deriving benefits from stressful events is related Psychiatry, 166, 29–34.
Davis, C.G., Nolen-Hoeksema, S., & Larson, J. (1998).
to better psychological outcomes (Britt, Adler, & Making sense of loss and benefiting from the experience:
Bartone, 2001; Davis et al., 1998). The interplay Two construals of meaning. Journal of Personality and
between positive and negative stressors is yet to Social Psychology, 75, 561–574.
be established. Deans, C.L. (2002). The psychological impact of peacekeep-
ing deployments: Analysis of questionnaire data
Those stressors that relate to organizational 1999–2001: Part 1: Mental health of deployed personnel.
justice and leadership in the workplace stressors PRTG Research Report 6/02. Canberra: Department of
subscale open the door to research in the field of Defence.
unit climate and culture. The NTSQ as developed Deans, C.L. (2003). A content analysis of the post-deployment
questionnaire. Submission for the Australian Army Psychol-
here has potential for utilization not only in ogy Corps 2002 E.F. Campbell Medal. Canberra: Depart-
mental health research but also as a complemen- ment of Defence.
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The interpersonal stressors in the workplace tions. California: Sage Publications.
Dobreva-Martinova, T., Villeneuve, M., Strickland, L.,
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with people, working with different organiza- dian forces: Its association with individual and organiza-
tions, etc. On operations, as the work hours tional well-being. Canadian Journal of Behavioural Science,
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Foreman, D. (2001). The impact of service separations on
stretches of time, and the complexity of the orga- family life in the ADF: Townsville. In G. Kearney, M.
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from the combat zone (2001). Canberra: Department of
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Acknowledgments
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