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Organizationandmanagement Mod1 MANAGEMENT v1MEDINA
Organizationandmanagement Mod1 MANAGEMENT v1MEDINA
Organizationandmanagement Mod1 MANAGEMENT v1MEDINA
ORGANIZATION AND
MANAGEMENT
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Organization and
Management
First Quarter- Module 1
Management Concept
Preface
The Author
6
What I Need to Know
In this module you will learn how to analyze and solve problems on
important factors in understanding the business concept.
At the end of this module, you are expected to:
1. Explain the meaning of management
2. Describe and differentiate the types and theories of management
What I know
Part I. Encircle the correct letter.
1. Juran’s Fitness to Quality. Which does not belong?
a. Quality of Design c. Quality of Conformance
b. Availability d. Minimal Service
2. Weber’s Bureaucracy. Which does not belong?
a. division of labor c. detailed rules and regulations
b. hierarchical identification d. impractical connections
3. The uniform application of rightful behavior.
a. discipline b. order c. authority d. scalar chain
4. The proper placing of human and non-human resources.
a. discipline b. order c. authority d. scalar chain
5. The right given to a person.
a. discipline b. order c. authority d. scalar chain
6. The flow of command must be followed.
a. discipline b. order c. authority d. scalar chain
7. It is a management function that deals with the motivation and
guidance of people.
a. Planning b. organizing c. staffing d. leading
8. It is a characteristic of organizations where everyone has a role or
responsibility.
a. Division of labor b. coordination c. command goal d. command level
9. It is a characteristic of organizations where authority is recognized.
a. Division of labor b. coordination c. command goal d. command level
10. It is a characteristic of organizations where harmony is considered as
important.
a. Division of labor b. coordination c. command goal d. command level
11. Which of the following is a type of organization.
a. Corporate b. non-corporate c. profit-seeking d. all of the above
12. It is a management function where the regulation of results of the
implemented plans are analyzed and evaluated.
a. Planning b. staffing c. controlling d. all of the above
13. The author of 14 Principles of Management.
a. Fayol b. Weber c. Deming d.Owen
14. The Father of Scientific Management.
a. Taylor b. Deming c. Owen D. Follet
15. Which country first adapted the TQM Philosophy?
a. Japan b. USA c. France d. China
Lesson One
OVERVIEW OF MANAGEMENT
What’s In
The process of supervising, running and conducting a situation or
people.
M N A G E A T E N M
S U B I S S E N
R A N G E A M
What’s New
Henry Sy – the owner of SM Malls and BDO.
Tony Caktiong – the owner of Jollibee Foods Corporation including
Mang Inasal, Chowking, Greenwhich, and Red Ribbon.
Lucio Tan – the owner of PNB, Philippine Airlines and other industries.
They are some of the Filipino Business Tycoons who are successful in
leading the Philippine Business Sector.
7 M’s of Management
1. Man
4. Materials 7. Marketing
2. Money
5. Method
3. Machine
6. Measurement
Management Functions
Management functions are needed in order the business or organization to
operate. Technically we have five basic management functions.
1. Planning – it involves the process of visualizing the goals the
organization would like to achieve. It starts with a Vision and followed
by a Mission.
2. Organizing – the process of sorting and assigning of human and non-
human resources within an organization.
3. Staffing – the process of selecting and hiring people best suited to be
part of an organization. They are responsible for monitoring people,
their functions and contributions to the organization. They are also
responsible for the growth or any human concerns that affects the
organization.
4. Leading – the process of motivating and guiding people within the
organization. It includes the process of making people work towards the
goal of the organization.
5. Controlling- it involves evaluating the human and non-human
resources if they follow or meet the standards set during the planning
function.
The five basic management function will be the whole content or cycle of
this subject.
Organization – is a group of people bonded together with common goals and
objectives. Typically, it is formed due to the reason of human satisfaction and
security.
Characteristics of Organization:
1. Coordination – all people who serves within the group must be
harmonized and synchronized to have the continuous flow of the
direction the organization wishes to pursue.
2. Common goal – every member of the organization has a common
ground for joining or staying within the group.
3. Division of labor – every member of the organization has a role or
responsibility to be portrayed and executed.
4. Command level – the organization has a hierarchy of people that leads
the other members.
What’s More
Activity 1
Answer the concept map below. Write the concept on
the box provided.
FUNCTIONS OF MANAGEMENT
What is Leading?
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Activity 2
Create a graphic organizer regarding organization below.
What makes it as a
process?
MANAGEMENT
Answer:
Answer: Answer:
Activity 3
What I can Do
Activity 4
Planning
Organizing
Staffing
Leading
Controlling
Additional Activities
Research for examples of types of organization according to its
classification as government and private sector. Provide five
examples each.
Assessment
Direction: Encircle the correct letter of your choice.
1. Management has how many basic functions?
a. 3 b. 4 c. 5 d. 6
2. Which of the following is not considered as a feature of management?
a. a systematic way of doing things
b. It utilizes the resources efficiently
c. Achieves stated goal
d. Waste of time and effort
3. It is a management function that aims to visualize with the help of
vision and mission.
a. Planning b. organizing c. staffing d. leading
4. It is a management function that unify that human and non-human
resources in the organization.
b. Planning b. organizing c. staffing d. leading
5. It is a management function that deals with the motivation and
guidance of people.
c. Planning b. organizing c. staffing d. leading
6. It is a characteristic of organizations where everyone has a role or
responsibility.
a. Division of labor c. command goal
b. coordination d. command level
7. It is a characteristic of organizations where authority is recognized.
a.Division of labor c. command goal
b.coordination d. command level
8. It is a characteristic of organizations where harmony is considered as
important.
a. Division of labor c. command goal
b. coordination d. command level
9. Which of the following is a type of organization.
a. Corporate b. non-corporate c. profit-seeking d. all of the above
10. It is a management function where the regulation of results of the
implemented plans are analyzed and evaluated.
a. Planning b. staffing c. controlling d. all of the above
Part II. True or False. Write TRUE if the statement is correct and FALSE if the
statement is incorrect.
11. Managers are people who managed an organization.
12. Management has no universal formula to achieve success.
13. Organizations should admit people regardless they have a different
views or goals.
14. It only requires one person to considered to be an organization.
15. Government is an example of organization.
Lesson Two
MANAGEMENT THEORIES
What’s In
Management is the process of harmonizing and administration of
people, task and functions within an organization to work effectively
and efficiently.
Management Functions refers to the various purpose regarding
the jobs and roles of people in various stages. Each function has a
designated responsibility in the organization.
Effectiveness and Efficiency equals to GOOD MANAGEMENT.
What’s New
Search for three successful business entrepreneurs in the
country. Make a comparison on the management style.
Company they
own
Management
Style
Guide Question:
1. Which do you think has the best management style?
2. How did this entrepreneur learned their management style?
What is it
Management Theories
An organization management style is a result from theories they
learned from various period. Such evolution is a result of trial and
error with an urge to identify which theory is the most applicable. After
the countless tries, there is no universal theory that could guarantee
rightful and successful decisions in the field of business.
The understanding of the various management theories will able
to help business students to have a basis for the decision-making as
future managers. The theories that will be discussed in this module are
the most popular and widely used.
Management Theories – theories that helped the decision-maker to
have legal grounds or basis for soundful decisions.
Management Process – the process of managing and supervision of
work performance of people working in an organization.
Scientific Management Theory
The advocate of the theory is Frederick W. Taylor (1865 – 1915)
and known as the Father of Scientific Management. His theory cites the
inefficiencies and mistakes of employees during a routine work. He also
observed lack of enthusiasm, discrepancy of abilities and aptitude as a
contributory factor to low productivity.
Taylor’s Scientific Management Principles
1. Use scientific approach in developing an element for each worker
not just a mere rule of thumb.
2. make the employees grow by training, teaching and developing
workers for efficiency.
3. Cooperation and not individualism
4. division of labor accordingly
Weber’s Bureaucracy
1. division of labor
2. hierarchical identification
3. detailed rules and regulations
4. impersonal connections with one another
TOTAL QUALITY MANAGEMENT
– is a management philosophy developed by W. Edwards
Deming and Joseph M. Juran regarding the quality imposition to
products or services. It was introduced in 1950’s but the idea was
not accepted immediately by the United States due to market
dominance. The country of Japan developed and crafted to produce
quality products which became successful making the Western
Countries to adjust and consider the TQM Philosophy.
Today, TQM is highly valued by customers and businesses
since it produces more quality in the products. Customers are
assured of the quality and satisfaction is a result of it. It should be
quality over quantity some of the companies today shift to quantity
over quality due to lesser cost since quality means more expense on
their products.
Deming 14 Points for Top Management
1. Create constancy of purpose for improving products and services.
2. Adopt the new philosophy.
3. Cease dependence on inspection to achieve quality.
4. End the practice of awarding business on price alone; instead,
minimize total cost by working with a single supplier.
5. Improve constantly and forever every process for planning,
production and service.
6. Institute training on the job.
7. Adopt and institute leadership.
8. Drive out fear.
9. Break down barriers between staff areas.
10. Eliminate slogans, exhortations and targets for the workforce.
11. Eliminate numerical quotas for the workforce and numerical
goals for management.
12. Remove barriers that rob people of pride of workmanship, and
eliminate the annual rating or merit system.
13. Institute a vigorous program of education and self-
improvement for everyone.
14. Put everybody in the company to work accomplishing the
transformation.
Organizational Behavior
the process of studying on how to understand and adjust to the
different people that comprises an organization. With the
understanding of it, people who have different behavior and attitude
could able to understand and harmonize the actions within the group.
This behavior theory helps manager to carry out functions in the
leading, conflict resolution and other instances in the organization. It
was supported by Robert Owen, Mary Parker Follet, Hugo
Munsterberg and Chester Barnard.
It started when Robert lamentable conditions in the workplace in
the 1700’s where he proposed ways to improved working conditions.
Follet in the 1900’s proposed about individual or group behavior must
be considered in management. Munsterberg suggested in the early
1900’s to use psychological tests for the selection of employees and
Barnard in the 1930’s suggested to use cooperation in organizations
since it is a social system in structure.
What’s More
Activity 1
Activity 2
Activity 3
I resolved that:
.
What I can Do
Activity 4
As a manager of your personal life, identify situations where the
management principles or theories are applied. Kindly cite and explain.
Assessment
Direction: Encircle the correct letter of your choice.
1. It is a management principle where equal partition of work shall be
given.
a. division of labor b. remuneration c. order d. authority
2. It is a management principle where salary shall be equitable in
relation to job.
a. division of labor b. remuneration c. order d. authority
3. Which of the following is not part of Deming’s 14 points?
a. Create constancy of purpose for improving products and services.
b. Adopt the new philosophy.
c. Cease independence on inspection to achieve quality
d. Institute training on the job.
4. Which of the following is not a supporter of Organizational Behavior?
a. Robert Owen c. Mary Parker Follet
b. Hugo Munsterberg d. Chester Bernard
5. Juran’s Fitness to Quality. Which does not belong?
c. Quality of Design c. Quality of Conformance
d. Availability d. Minimal Service
6. Weber’s Bureaucracy. Which does not belong?
c. division of labor c. detailed rules and regulations
d. hierarchical identification d. impractical connections
7. The uniform application of rightful behavior.
b. discipline b. order c. authority d. scalar chain
8. The proper placing of human and non-human resources.
a. discipline b. order c. authority d. scalar chain
9. The right given to a person.
a. discipline b. order c. authority d. scalar chain
10. The flow of command must be followed.
a. discipline b. order c. authority d. scalar chain
LESSON ONE
What I know
1. D 6. D 11. D
2. D 7. D 12. C
3. C 8. B 13. A
4. B 9. D 14. A
5. C 10. B 15. A
C
A
Planning
D
A
B
D Controlling Organizing
D
B
C
D
For11-15
possible Leading Staffing
illustrationontheright side.
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References:
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