REGRESSION

/MISSING LISTWISE
/STATISTICS COEFF OUTS CI(95) R ANOVA COLLIN TOL CHANGE ZPP
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X1 X2
/SCATTERPLOT=(*SRESID ,*ZPRED)
/RESIDUALS DURBIN HISTOGRAM(ZRESID) NORMPROB(ZRESID).

Regression

Notes
Output Created 31-JUL-2021 09:18:03
Comments
Input Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.
Cases Used Statistics are based on cases
with no missing values for
any variable used.
Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF
OUTS CI(95) R ANOVA
COLLIN TOL CHANGE ZPP
/CRITERIA=PIN(.05)
POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X1 X2

/SCATTERPLOT=(*SRESID
,*ZPRED)
/RESIDUALS DURBIN
HISTOGRAM(ZRESID)
NORMPROB(ZRESID).
Resources Processor Time 00:00:01,19
Elapsed Time 00:00:00,80
Memory Required 3424 bytes
Additional Memory Required 664 bytes
for Residual Plots

Variables Entered/Removeda
Variables Variables
Model Entered Removed Method
1 Harga, Kualitas . Enter
b
Pelayanan

a. Dependent Variable: Kepuasan Pelanggan

b. All requested variables entered.
 Model Summaryb
Change Statistics
Adjusted R Std. Error of the R Square
Model R R Square Square Estimate Change F Change
a
1 .646 .418 .406 1.177 .418 34.811

Model Summaryb
Change Statistics
Model df1 df2 Sig. F Change
1 2 97 .000 1.462

a. Predictors: (Constant), Harga, Kualitas Pelayanan

b. Dependent Variable: Kepuasan Pelanggan

ANOVAa
Model Sum of Squares df Mean Square F Sig.
1 Regression 96.418 2 48.209 34.811 .000b
Residual 134.332 97 1.385
Total 230.750 99

a. Dependent Variable: Kepuasan Pelanggan

b. Predictors: (Constant), Harga, Kualitas Pelayanan

Coefficientsa
Standardized
Unstandardized Coefficients Coefficients
Model B Std. Error Beta t Sig.
1 (Constant) 3.386 1.381 2.451 .016
Kualitas Pelayanan .350 .062 .468 5.641 .000
Harga .357 .096 .310 3.738 .000

Coefficientsa
95,0% Confidence Interval for B Correlations
Model Lower Bound Upper Bound Zero-order Partial Part
1 (Constant) .644 6.127
Kualitas Pelayanan .227 .474 .578 .497 .437
Harga .167 .547 .476 .355 .290

Coefficientsa
 Collinearity Statistics
Model Tolerance VIF
1 (Constant)
Kualitas Pelayanan .873 1.145
Harga .873 1.145

a. Dependent Variable: Kepuasan Pelanggan

Collinearity Diagnosticsa
Variance Proportions
Kualitas
Model Dimension Eigenvalue Condition Index (Constant) Pelayanan Harga
1 1 2.988 1.000 .00 .00 .00
2 .007 20.368 .05 .37 .92
3 .005 25.203 .94 .63 .08

a. Dependent Variable: Kepuasan Pelanggan

Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 12.92 17.15 14.85 .987 100
Std. Predicted Value -1.956 2.332 .000 1.000 100
Standard Error of Predicted .121 .326 .193 .066 100
Value
Adjusted Predicted Value 12.91 17.24 14.85 .994 100
Residual -2.431 2.036 .000 1.165 100
Std. Residual -2.065 1.730 .000 .990 100
Stud. Residual -2.136 1.759 -.001 1.007 100
Deleted Residual -2.600 2.105 -.003 1.205 100
Stud. Deleted Residual -2.177 1.778 -.002 1.013 100
Mahal. Distance .056 6.590 1.980 1.973 100
Cook's Distance .000 .106 .012 .020 100
Centered Leverage Value .001 .067 .020 .020 100

a. Dependent Variable: Kepuasan Pelanggan

Charts