5.
1 Supplier Profile:
OfficeMaximus
Introducing: Optimus-Primus, the premier office supply solution.
ID Question
1 Provide a description of your organization.
Number of employees, locations, years in
business, awards & honors, etc. Please highlight
the mailing address and phone number of your
company's main office.
2 Who in your organization will be our primary
contact during the RFP package evaluation
process? Provide the title of the primary contact,
their direct phone number, fax number and e-mail
address.
3 Which area within your organization will support
the project? What are the working hours of this
area?
4 Provide some examples of past and current
solutions you have provided other clients. Why
did you choose those particular solutions and
what were the general results achieved?
5 Provide reference contact information for
companies ITSMC Inc. can contact.
6 Identify high-level steps associated with a normal
Response
OfficeMaximus employs over 500
employees in three distribution
centers and two processing plants.
Our vertical integration of paper
manufacturing has rewarded the
business and its stakeholders with
consistent year-over-year growth of
6%.
Headquarters:
315 Bluemound Rd.
Madeup, XO 55555
555-555-5555
Sr. Account Manager Takara Tomy
(TT@om.org) is the primary contact
for your account.
555-555-5555
OfficeMaximus provides 24-7
customer support and has drivers on-
call around the clock. Product can
be delivered via courier same-day, if
needed, with a hotline email address
available.
Your Account Manager is the direct
contact for general business needs.
Our Optimus-Primus vending
machines have received national
acclaim for their versatility and user-
friendliness. 7 Optimus-Primus
dispensers were installed at one of
our largest clients, 4M’s
headquarters. They transformed the
way their administrative staff shared
intercompany information and
greatly strengthened their ability to
control their spending.
madeupthing@place.com
Frequent, proactive meeting and
 program development.
7 What percentage of your services are performed
in-house versus outsourced? What services are
outsourced and why? How long have the
outsourced partnerships been in place?
8 What distinguishes you from other
office supply companies?
9 Do you offer a warranty on your work or a
money-back guarantee based on your service
performance?
5.2 Proposed Solution
1 Describe your recommended solution and
discussion with high-level
stakeholders to gain a better
understanding of the program
requirements. Cross-functional
project teams are developed to assess
the needs and provide recommended
solutions.
OfficeMaximus prides itself on
vertical integration, and produces
60% of its paper products internally.
The remaining 40% are outsourced
due to the complexity of color
schemes demanded in today’s
market. Color-printing and
corrugated manufacturing firms have
been on contract with
OfficeMaximus for over a decade,
and provide same-day service of
warehoused items. We also
distribute metallic and plastic
supplies not produce in-house due to
stringent regulations on
manufacturing these substances.
Our vertical integration allows for
much greater complexity and far
more personalized services. As well
as keeping inventories lean, while
still responding quickly to spikes in
customer demand.
All of our leased Optimus-Primus
dispensers come with 24-7
maintenance services, and local
reprogramming management.
ITSCM Inc. shoul install 4 Optimus-
 rationale. Include project approach for scope of Primus dispensers in its
work. headquarters. These dispensers will
easily manage all of the firm’s office
supply needs with badge-access, EDI
transfers, live-data reporting, and so
much more.
2 Describe the preferred approach to meeting the ITSCM Inc. will provide a list of all
needs of a large organization such as ITSCM Inc.. supplies required and historical data
Highlight the types of roles needed from your of usage for OM to optimize the
organization, ITSMC Inc., and any other loadout for the Optimus-Primus
organization. dispensers. Takara Tomy will
manage all aspects of this program
for OM, and will be the direct
contact for ITSCM Inc.

5.3 Project Budget Summary and Breakdown

1 Summarize the total costs of the proposed Each Optimus-Primus dispenser is

solution. Include your recommendation for how leased with an annual cost of $999
the budget should be broken into key program per machine. Reporting and all data
elements such as review of materials, compiling interchange services are free of
reports and the needs analysis. charge.
2 Transportation Cost $0
3 Ordering Cost $0
4 Product Cost Varies weekly
5 Return/Restocking Cost $0

6 Payment Terms Net 60

7 Please disclose whether or not proposed solution Yes.
is able to meet cost savings goal.
8 In the event of potential “Scope Creep,” describe Optimus-Primus will provide AI-
the process of changing this budget genearted suggestions.

5.4 Vendor Managed Inventory

1 Does your organization offer a vendor managed Yes.

inventory option?

2 Does your organization provide electronic data Yes. Optimus-Primus loves to

 replenishment and reporting?
5.5 Product Selection
1 Describe the various brand options offered
through your organization.
2 Describe the process by which your organization
handles special/non-standard requests.
3 Please describe the ordering process offered by
your organization.
4 Is your organization able to offer an electronic
catalog to facilitate easy ordering?
5.6 Quality
1 What process does your organization use to
ensure product quality?
2 Describe any tests organization carries out on
various products.
3 If an item were to underperform relative to a
reasonable expectation of quality, how would
your organization remedy the situation?
provide data.
Only Optimus-Primus. He is all you
will need.
OfficeMaximus openly welcomes
non-standard requests, and due to its
vertical integration can provide
incredible speed-to-market on new
concepts and customer needs.
Optimus-Primus takes all orders by
user-input. Simply tap the icon for
the item desired, and OP provides it.
This send EDI back to OM to
replenish on the next delivery. All
OP dispensers are connected and can
supply each other with needed
product, if necessary.
Optimus-Primus has a full catalog of
products and services offered by
Office Maximus. Simply tap the
icon for the product or service
desired, and OP will provide.
All product loaded into Optimus-
Primus is standardized, and
undergoes routine Receiving
Inspection to ensure product quality.
All Optimus-Primus dispensers are
delicately programmed and
undergoes hundreds of hours of tests
to ensure they are functional and
safe for users.
Optimus-Primus will gladly contain
the item and provide an accurate
replacement. All Return transactions
are tracked automatically and
provide OfficeMaximus the required
data to interface with its
manufacturing departments or
suppliers.
5.7 Time
1 If awarded the contract from ITSCM Inc., how
long would it be before your organization is able
to make its first deliveries?
2 Is your organization able to perform weekly
deliveries?
Optimus-Primus dispensers take 2-3
business days to install and are fully
functional upon installation.
Yes.