Resource Scheduling Problems

Q1. Amdocs Ltd. provides 12*7 production support to IT operations of Airtel. The number of employees required each day to pr
below (No. of Employees Required column). All employees work five consecutive days in a week @ 12 hours per day. What is
have to meet the 12*7 production support requirements of Airtel? Also, what will be the shift planning (How many start each da
Support? Note: You may get multiple combinations here.

Q2. Suppose Amdocs has created a team of 22 employees for 12*7 production support. All employees work five consecutive d
having 22 employees is to ensure that every employee has a chance of getting maximum number of weekends off. Considering
that maximum employees get weekends off.
g Problems
oyees required each day to provide 12*7 production support is given in the table
@ 12 hours per day. What is the minimum number of employees, Amdocs should
ning (How many start each day of week) for the employees to ensure daily 12*5

loyees work five consecutive days in a week @ 12 hours per day. The objective of
r of weekends off. Considering this, how should team members be scheduled so
Q1. Amdocs Ltd. provides 12*7 production support to IT operations of Airtel. The number of employees required each
of Employees Required column). All employees work five consecutive days in a week @ 12 hours per day. What is the
production support requirements of Airtel? Also, what will be the shift planning (How many start each day of week) fo
multiple combinations here.

AMDOCS TEAM SIZE 20

How Many Start Weekday When Team

Monday Tuesday Wednesday Thursday Friday
on Each Day? Member Starts
3 Monday 1 1 1 1 1
1 Tuesday 0 1 1 1 1
2 Wednesday 0 0 1 1 1
3 Thursday 1 0 0 1 1
0 Friday 1 1 0 0 1
3 Saturday 1 1 1 0 0
8 Sunday 1 1 1 1 0
AVAILABLE 17 15 17 17 9
Min Required (Day Wise) 17 13 15 17 9
>= >= >= >= >=
mployees required each day to provide 12*7 production support is given in the table below (No.
ours per day. What is the minimum number of employees, Amdocs should have to meet the 12*7
tart each day of week) for the employees to ensure daily 12*5 Support? Note: You may get

Saturday Sunday
0 0
1 0
1 1
1 1
1 1
1 1
0 1
9 16
9 12
>= >=
 Q1.Suppose Amdocs has created a team of 22 employees for 12*7 production support. All emplo
number of weekends off. Considering this, how should team members be scheduled so that maxi

How Many Team Members Weekday When Team

Weekend Days Off Monday Tuesday Wednesday
Start? Member Starts

Monday 1 1 1
Tuesday 0 1 1
Wednesday 0 0 1
Thursday 1 0 0
Friday 1 1 0
Saturday 1 1 1
Sunday 1 1 1

Min Required
17 13 15
(Day Wise)
uction support. All employees work five consecutive days in a week @ 12 hours per day. The objective of having 22 employees is
be scheduled so that maximum employees get weekends off.

Thursday Friday Saturday Sunday

1 1 0 0
1 1 1 0
1 1 1 1
1 1 1 1
0 1 1 1
0 0 1 1
1 0 0 1

17 9 9 12
ctive of having 22 employees is to ensure that every employee has a chance of getting maximum