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FYF Apol Esc. Delivery Issue

Apol. Esc. Product Issue
FYF Attempted Delivery
FYF Attempted Delivery - Need Info
FYF Balloons unavailable
FYF Blank Email
FYF Bud Form
FYF Can You Extend the Credit?
FYF Cancel- cant time request
FYF Cancelled - For NO Reason At All
FYF Cancelled - NOGO/ND
FYF CFM Deliv
FYF CFM Order Was Received
FYF CFM Redeliv
FYF CFM'ED Non-delivery
FYF CFM'ED W/Florist Non-Delivery
FYF Changes have been confirmed
FYF Cm OK'd Subs
FYF Comp request Offering 50 Percent
FYF Credit - Percent Off Explanation
FYF Credit Card Declined
FYF Credit Discount (promo email)
FYF Credit NEVER done
FYF Credit Processed
FYF Credit processed w/ apol
FYF delivered on time? email
FYF Delivery to Receptionist
FYF Disc. - Greater Honored
FYF Disc. Greater Already Honored
FYF Disputed Orders
FYF DROP SHIP (cannot can or make changes)
FYF DROP SHIP arrangement Unavailable
FYF DROP SHIP Bud-Form
FYF DROP SHIP Order
FYF DROP SHIP (cannot can or make changes) 2
FYF DROP SHIP Cannot Apply Add. Disc.
FYF DROP SHIP CFM order placed
FYF DROP SHIP Complaints – CM Wants Local
FYF DROP SHIP Drop Ship DELAY
FYF DROP SHIP Facevase Explanation
 FYF DROP SHIP FaceVase-Can You See It
FYF DROP SHIP Order Did Not Ship
FYF DROP SHIP Track Your Order
FYF DROP SHIP Tracking Sent Early
DROP SHIP Okay to leave
FYF DROP SHIP WebGift- Card too Long
FYF DROP SHIP Why Left at Door
FYF DROP SHIP Wrong Zip Delay
FYF Duplicate Order
FYF Email Apology- Recipient
FYF Employee or Patient
FYF Flo Design Exp.
FYF Free Shipping Code Request
FYF Funeral Date Change
FYF Funeral Nevergo
FYF General Service Inquiry Chat
FYF Gift Certificate
FYF Gift Certificate in response to cancel
FYF Growers Collection Sold Out Job Template
FYF How Can We Help
FYF how to apply discount
FYF How To Apply Promo Disc.
FYF ICU
FYF International Billing
FYF Late Delivery (Refund All Applicable Fee
FYF Local Number
FYF Missed Service
FYF Name of Deceased
FYF Need CC Holder
FYF Need More Recip Info
FYF Need to Can to Change
FYF Need to Recharge Card
FYF Nevergo
FYF Nevergo 2
FYF New Information
FYF Nogo
FYF Nogo 2nd Day
FYF Nogo CM ok'd redel
FYF Nogo Sub
FYF NOGO- Sent for Next Day
FYF Nondeliv
FYF Nondeliv 2
FYF Okay to leave
 FYF only one disc per order
FYF Order Did Not Process
FYF Order Placing via Email (For Flo)
FYF Order Review Pricing
FYF Our Service
FYF Password Request
FYF Patient Discharged
FYF Patient Name
FYF Payment Methods
FYF PayPal Credit Issue
FYF PayPal Funds to Account
FYF Pending Charge
FYF Permission to Release CM Info
FYF Picture Unavailable
FYF PQ/UV complaint Percent offer
FYF Privacy Terms
FYF Problem Already Resolved
FYF Product Care
FYF recip/cm name
FYF Recipient Refused Arrangement
FYF Offering redeliv
FYF Redeliv CM accepted
FYF Redeliv Unavailable
FYF Request to Make Changes
FYF Research Order Needed
FYF Rewards Program Explained
FYF Same Day Fee Explained
FYF Service Fee
FYF Set Minimum
FYF Size Disappointment
FYF Subs
FYF Subs Done
FYF Subs Policy
FYF Subs Product (Already Done)
FYF Sunday Delivery Unavailable
FYF Superemail
FYF Superemail 2
FYF Time of Deliveries
FYF Timed Delivery ASAP (Refunds Expedited)
FYF Timed Delivery Request
FYF Track-Flo Delivered
FYF Unable To Locate Order
FYF Unable to Locate Order 2
 FYF Unable to Reach Florist
FYF Unable to Release Florist Info
FYF Unsubscribe 1
FYF Unsubscribe 2
FYF Upgrades
FYF Verify Info on Order
FYF Voided Order
FYF Voided Order 2
FYF Waiting for Cfm
FYF Waiting for Cfm (Flo closed for evening)
FYF Waiting for Cfm 2
FYF Waiting on Customer Cancel
FYF Weather - Early Delivery
FYF Weather Delay Job
FYF Where is FSFL Code?
FYF Why Only Zip?
FYF Will Be Delivered Soon
FYF Wrong Code applied for FSFL
FYF You're In My Heart Explained
FYF You're Welcome
FYF You're Welcome - NOGO/ND
FYF You're Welcome(Cust Svc Issues)
FYF- DROP SHIP Missing Item
FYF- Missed Service
FYF-Wanting a Pic for a Specific Arr
FOR CORPORATE ACCOUNT
Tax Exempt (before placing order)
ADD ON 10 GC
 TEMPLATE
(Late deliveries/Nondeliveries) are not typical of our services. Although unforeseen issues may arise, please rest as
inconvenience caused by
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presentation of your order. Therefore, we are issuing you a 10 dollar gift certificate via email to redeem at any time o
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however, pleaseatallow
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order has been sent for delivery as requested and once the delivery has been completed, our local vendor will send
We are available
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information a day,
will be seven days
automatically a week for
forwarded youremail
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address provided on your order.
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provided on your credit card statements. Please keep us in mind for your future floral needs.
ENTERRRAMOUNT on DDATEE at TTIMEE. The transaction was refunded at this time and the funds were release
into your account.
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your account. Refunds normally post to your account within 1-3 business days. If this transaction still o
please fee
credit card statement after the stated amount of time, please contact your bank and they will
Additionally, I have informed the delivering florist of the issue and they have asked that we extend their apologies as be able to assist you fu
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requested when placing
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Please
cause. contact us if we can be of any further assistance. We are available for you 24 hours a day 7 days a week for
Please accept our sincere apologies for your disappointment with your recent order. We are sending you a 15 dollar
certificate via email
Please accept to redeem
our sincere at any for
apologies time
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a future purchase with From
this may cause.You Flowers. You will receive this gift cer
changes need to be made, UPS must be contacted directly at 1-800-742-5877; please reference the tracking numbe
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The item you selected is shipped via UPS or FedEx. Unfortunately, we are unable to waive their shipping fee. Additi
we are only authorized to honor one discount per order and, currently, your product has a substantially higher discou
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of AAMOUNT. completed,
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automatically forwarded to the email address provided on your order.
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selection your order online,
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that
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are hand delivered by a local vendor. These products will state, "Same Day Delivery Flowers from our network
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the recipient to apologize. We are also issuing you a 10 dollar gift certificate via email to redeem at any time on a fut
any confusion this may have caused.
information. In this case, the delivery will be reattempted the following day unless they hear from the recipient.
apologies for any inconvenience this may cause.
free to provide us with your phone number, and we will be more than happy to contact you and further assist you.
We sincerely apologize for the inconvenience this may have caused. Therefore, we are issuing you a 15 dollar gift
certificate via email to redeem at any time on a future purchase with From You Flowers. You will receive this gift cer
within 1-3 business days. Our gift certificates never expire and can be combined with a promotional offer. You're und
intended.
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this may cause.
7 days a week and we are committed to ensuring your complete satisfaction.
located
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yourInresponse.
addition, we are only able to honor one discount per order.
When you view our products, you will notice two prices. The crossed-out price on the left is the original price with no
discount
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to check Therecipient's
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gift-giving needs.
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suitable arrangement to the family's home if you could provide us with the address. Please respond at your earliest
We will hold your order while awaiting your response. Thank you and we look forward to hearing from you soon. We
unsuccessful.
Please feel free to contact us with any additional questions or concerns. We are available 24 hours a day, 7 days a
our customer service team either by email or phone to cancel this delivery as once your shipping label is created, we
We will stop
cannot hold your
your delivery.
order while awaiting your response. We are available 7 days a week, 24 hours a day for your
proceed with the delivery. Please contact customer service directly at 1-800-838-8853 and one of our dedicated ser
https://www.fromyouflowers.com/flower/growers-collection.
representatives will be happy to assist you. In order to have this delivered via UPS, we would need t
cancel the current order and place a new one. This process is quick and can easily be done with a phone call from y
we will be happy to contact you if you would like to provide us with the best time and phone number to reach you. If
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apology explaining
scheduled the delay
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soon as possible on DATEEEE to ensure your gift arrives and the occasion is not missed. Additionally, we have refu
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the pricePaste
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deduction.
Although we are unable to guarantee specific delivery times, typically business deliveries are made by 5:00 pm and
residential deliveries
protecting our are made
customers' by 6:00
privacy. pm.
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to provide it.
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Please contact us when most convenient to let us know how best to proceed. We are available 7 days a week, 24 h
checkout through
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floral needs. We are available for you 24 hours a day, seven da
account whenever a transaction is attempted. The hold, or pending transaction, is removed when the payment posts
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accommodate your order.
your account. We have also informed the delivering florist of the complaint, and they asked that we extend their apo
to you as well.
https://www.fromyouflowers.com/secpriv.htm.
representative. If this is not correct, please contact us so that we may assist you further.
Feed with a blooming plant fertilizer following the manufacturers’ directions.
GREEN
Please contact customer service to confirm the proper name of the recipient. We are available 7 days a week, 24 ho
day
Pleasefor contact
your convenience.
us when most convenient to let us know how you would like to proceed with your order. We are avail
redeliver
24 hours the item
a day andordered to replace
are committed to the one that
ensuring yourwas received.
complete satisfaction.
product available. We will be following up accordingly to make every effort to have the gift re-delivered to your recipi
Again, we apologize for your disappointment and look forward to hearing from you to arrange the redelivery.
timely manner.
We sincerely apologize for your disappointment with your recent order. Therefore, we are issuing you a 50 percent r
need
off of to
thebe made so
product. Thiswerefund
can update the order
will process backandto inform the delivering
your account florist.
within 1-3 business days. We have also informed th
delivery date. If you would like to do this, please provide us with your phone number and we will be more than happy
Please
contact contact
you and us at your
further earliest
assist you.convenience. We are available 7 days a week, 24 hours a day for your convenienc
applied to any local-florist-delivered item. Please be advised that these discounts are unable to be combined with an
promotional offer.
date becomes the following day and the additional fee carries over accordingly. Please accept our apologies for any
The fee is this
confusion not shown
may have untilcaused.
the order review page because it varies based on product and delivery date. We make su
the order total, including the fee, is disclosed prior to submitting the order or authorizing any payment method. Addit
advised
the service thatfee
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our Company valuepage
Information of theunder
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arrangement received is filled to value we sincerely apologize for your disappointment. Therefore, we are issuing yo
dollar gift certificate
a beautiful PRODUCTT. via email to redeem
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permission a futurewepurchase.
can proceed You with
will receive this gift certificate
the substitution within
and sincerely ap1
business days. We have also informed
for any inconvenience this may have caused. the delivering florist of the complaint, and they asked that we extend their ap
delivery in a timely manner.
substitution made. Therefore, we are issuing you a 10 dollar gift certificate via email to redeem at any time on a futu
purchase.
complete the Youdelivery
will receive this gift
in a timely certificate within 1-3 business days. We have also informed the delivering florist o
manner.
timely manner.
issue, the importance of your order, and how valuable your time is. You will be contacted shortly within normal busin
hours.
business hours. We look forward to speaking with you soon and resolving the issue to your complete satisfaction.
Once the delivery has been completed, our local vendor will send us a confirmation of delivery and this information w
possible
automaticallytodayforwarded
to ensureto your
thegift
emailarrives
address on the date requested
provided and the occasion is not missed. Additionally, we hav
on your order.
refunded your expedited fee to make up for the error. This refund will post to your account within 1-3 business days.
Please feel free
day. Please notetothat
contact us with
although ourany further
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process or concerns.
confirmations in aWe are fashion,
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2. The recipient's name, address, and phone number;
order is delivered and when the delivery confirmation email is received. The reason this may occur is due to the driv
3. The name,
information phone to
required number
lookupand
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transaction.
4. The approximate date of delivery; and
We are available for you 24 hours a day, seven days a week for your convenience. Please accept our most sincere
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regarding for your
orderpatience
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you. Please canknow
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further assistance. We are available for you 2
can help.
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well.
to 7 business days for this to go into effect.

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Rose arrangements there call
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roses, you upgraded,
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fuller accenting filler, and/or a more elaborate container. The number of roses will remain the same.
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hours.
be more If this
thanauthorization still appears
happy to contact on your
you to further credit
assist card statement after the stated amount of time, please contact
you.
bank and they will be able to assist you further.
At this time, this is something that would need to be taken up with your bank directly as we have no control over the
received.
hours. We will be happy to contact you as soon as we speak with our florist.
information for your order. Please rest assured, as soon as this information is received, we will contact you.
If this transaction still appears on your credit card statement after the stated amount of time, please contact your ban
they will be able to assist you further.
automatically forwarded to the email address provided on your order.
Our delivering florist will make every effort to have the gift delivered as soon as the weather permits.
shipping for life discount code after 4 days of placing the first order, please contact us and we will be more than hap
further
show the assist you. delivery dates. You will need to continue through the order process to be prompted to provide all
available
needed delivery and billing information. If further assistance is needed, we would be more than happy to place your
delivered and when
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as well. delivery confirmation
are available email
for you 24ishours
received.
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returned to the shop.
professionals
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if we can be of anyarrangement to accommodate
further assistance. your order.
We are available for you 24 hours a day, seven days a wee
providing the best possible service to our valued customers.
Once the delivery has been completed, our local vendor will send us a confirmation of delivery and this information w
Please don't hesitate
automatically forwardedto contact us with
to the email any questions
address provided or
onconcerns. We look forward to serving you again!
yourcustomer
order.
From You Flowers is committed to providing the best possible service, and we are pleased to have had th
opportunity
refund to resolve this to your
of ENTERRRAMOUNT for complete
the cost ofsatisfaction.
the missing items. These funds will be released immediately on our en
however, please allow 1-3 business days for your credit card company to process the refund back into your account
We understand the importance of sending flowers during a time of loss and we would be happy to reroute a delivery
the item arrangement
suitable delivered, weto have
the our 100 home
family’s percent customer
if you could satisfaction guarantee
provide us with and would
the address. be respond
Please happy toatwork
yourwith you o
earliest
appropriate resolution for your dissatisfaction.
Tell CM to email to clemieux@fromyouflowers.com
on your order. This process must be followed each time an order is placed, as we are unable to keep the document
We are also issuing you a 10 dollar gift certificate via email to redeem at any time on a future purchase. You will rec
this gift certificate within 1-3 business days