SANTOS

TIMBER
COMPANY
Management Case Study #2
SANTOS TIMBER
COMPANY
MR. ALFREDO
SANTOS
MR. CARLOS
VINCES
MR. FELIX CRUZ
 01
Point of View
For this case, Carlos Vinces' point of view was considered.
Vinces also have the control and accountability for the
majority of management decisions as the general
manager and a shareholder.
 02
SYNOPSIS
Santos Timber Company is a logging firm owned by Mr. Alfredo Santos with his
business partner Carlos Vinces. The firm cut logs are hauled 23 kilometers to the
coast to be sold to an assembler-exporter. Since Mr. Santos left the province,
Vinces had the sole responsibility for most management decisions but still consult
Mr. Santos for all major decisions. The company acquired 3 reconditioned trucks
and expanded operations. This created new job positions and Vinces had no
difficulty in finding people because there are many experienced applicants
particularly in trucker’s job. Felix Cruz applied as a trucker but unfortunately
there was no job vacancy that time because the damaged truck would not be
operating for about a month and he was told that he will be informed when the
truck repairs were completed. In the following days, Vinces was surprised to see
Felix helping the company’s mechanic though he would not be paid for that. He also
passed the road test for a truck driver. Felix did great and he did his job very well.
He became the leader and spokesperson of the trucker’s and he even suggested his
efficient ideas and opinions to the company. Everything is okay not until Mr.
Santos visited his firm and he saw Felix Cruz, his chauffeur before he left the
province. Felix walked out on that day when the car stopped working and and Mr.
Santos got mad at him. That is Mr. Santos’s reason what he want Felix to be
dismissed from his company.
 03
PROBLEM
STATEMENT
 What would be the most effective and
justified decision regarding the dismissal of
Felix Cruz?
 04
S.W.O.T
ANALYSIS
 STRENGTHS

MR. SANTOS AND

VINCES’ VINCES IS A GOOD
4 PARTNERSHIP IS
VERY STRONG.
AND EFFECTIVE
MANAGER.
1
ST Co. HAS
FELIX IS A SMART,
EFFICIENT
EFFICIENT AND
2 MULTI-SKILLED
EMPLOYEE.
EMPLOYEES
PARTICULARLY THE 5
TRUCKERS.

STCo. DO HAVE A
GOOD MANAGEMENT-

3 EMPLOYEE
RELATIONSHIP AND
COMMUNICATION.
 WEAKNESSES

MR. SANTOS AND MR. SANTOS TOOK

4 VINCES’ CURRENT
DISAGREEMENT.
THINGS
PERSONALLY.
1
MR. SANTOS IS
ALREADY OLD AND THE PAST CONFLICT

2 HAVE BEEN BUSY

MANAGING HIS
FIANCEE’S PROPERTIES.
BETWEEN MR.
SANTOS AND FELIX. 5

THE PREVIOUS
TRUCKERS DAMAGED
3 THE COMPANY’S
TRUCKS.
 OPPORTUNITY

IT WOULD BE LESS DIFFICULT FOR

THE COMPANY TO FIND SKILLED
AND EXPERIENCED TRUCKERS.
1
 THREAT

LABOR RIGHTS 1
 05
ALTERNATIVE
ACTIONS
 ALTERNATIVES
RETAIN FELIX CRUZ IN SET A MEETING
THE COMPANY AND BETWEEN MR. SANTOS

01 03
LET MR. SANTOS SEE AND FELIX CRUZ TO
THAT HE IS SKILLED SOLVE THE ISSUE
AND HE IS QUALIFIED BETWEEN THEM.
FOR THE JOB.

DISMISS FELIX
02 CRUZ.
RETAIN FELIX CRUZ IN THE COMPANY AND LET MR. SANTOS SEE
THAT FELIX IS SKILLED AND HE IS QUALIFIED FOR THE JOB.

ADVANTAGES DISADVANTAGES
● ST Co. will not lose one of their ● This will lead to conflict
best truckers. between Mr. Santos and Carlos
● It will boost the morale of the Vinces.
employees because they will ● The other employees might think
know that they have a fair that Mr. Vinces has more power
management where their than Mr. Santos.
performance do have more
weight than past personal
issues.
● Felix will continue his good
productivity and efficiency as an
employee.
● This will correct the wrong
assumption of Mr. Santos to
Felix.
 DISMISS FELIX CRUZ
ADVANTAGES
● This will avoid conflict between
Mr. Santos and Vinces.
● This will also avoid bad
confrontation between Mr.
Santos and Cruz.
DISADVANTAGES
● St Co. will lose one of their best
truckers.
● This is unfair to Felix because
he established good record to
the company, good relationship
to his co-workers and he did his
job well.
● This will lead to employees’ low
morale.
● This will lead to bad perception
from the employees to the
management.
● The company might face labor
right issues.
 SET A MEETING BETWEEN MR. SANTOS AND FELIX CRUZ TO SOLVE THE
ISSUE BETWEEN THEM.

ADVANTAGES
● This will be a good opportunity
for them to hear each other’s
side and resolve this issue.
● This will boost the employees’
morale because they will see
that they have a fair
management.
DISADVANTAGES
● St Co. will lose one of their best
truckers.
● This is unfair to Felix because
he established good record to
the company, good relationship
to his co-workers and he did his
job well.
● This will lead to employees’ low
morale.
● This will lead to bad perception
from the employees to the
management.
 06
FINAL DECISION
RETAIN FELIX CRUZ IN
THE COMPANY AND LET
MR. SANTOS SEE THAT HE
IS SKILLED AND HE IS
QUALIFIED FOR THE JOB.
Under the Labour Code, the following
constitute just cause for termination:

- serious misconduct or wilful

disobedience;
- gross and habitual neglect of
duties;
- fraud or wilful breach of trust;
- commission of a crime or offence
by the employee against his or her
employer, the employer's
immediate family or a duly
authorised representative;
- other causes analogous to the
foregoing.
 THANK YOU!

BARIQUIT, NESHIA MAY P.

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