Professional Documents
Culture Documents
Xiangl Processbook
Xiangl Processbook
Table
Contents
1. Branding Introduction
3. Brand Description
4. Brand Attributes
5. Brand Myth
7. Scenario Development
What is the Scenario Planning?
Scenario planning is a business strategy to prepare your business for the future by
forecasting factors of each 5, 10, 15 years. It frequently utilizes STEEP driving forces
to make flexible long-term plans. Moreover, It’s making assumptions on what the future
is going to be and no how the business environment will change over time in light
of that future. More precisely, Scenario planning is identifying a specific set of
uncertainties, different “realities” of what might happen in the future of the business.
Brand Introduction
Millennials
Gen Z
Company Values
MADE IN CHINA
Rational
Cultural Migration
Cultural Migration Influence of Millennials Social Network Influence
Cultural Migration
SMFK will expand SMFK can sell large SMFK will incur
its target market to quantities to foreign market crisis because
Asian countries, customers, they can of the economic
such as Korea, conduct cross-border trade recession because of
Japan, and transactions and pandemic and
Singapore, etc. coordinate the global epidemic and so on.
distribution of goods.
Economic
Cultural Migration
Resource and Climate Change Pandemic and Epidemic
Emission Intensive
Environmental
Cultural Migration
Political
Potential Black Swan
Political
13. Improvement of labor law
14. Rise of China as Superpower
Low Significance 15. Regulations of Trade
Cause and Effect For 5 years
3
Cause
Social Network Influence: The influencers would be their main
platform to promote products
Effect
Technological: Economic: Environmental:
Wearable and embedded The social media security market Social networking plays an
computing will be tied together was US $ 894 million in 2018 and important role in the formation
in the Internet of Things, is expected to reach approximately of environmental awareness,
enabling people and their US $ 2.919 billion by 2025, with a because it exposes users to the
surroundings to utilize artificial CAGR of approximately 18.2% stimulus of various
intelligence to enhance cloud- between 2019 and 2025. environmentally sustainable
based information storage and messages,
sharing.
4
Cause
Cause
Rising Asian Market: SMFK will expand its target market to Asian
countries, such as Korea, Japan, and Singapore, etc.
Effect
Cause
Pandemic and Epidemic: Pandemic and the epidemic
causes market fluctuation.
Effect
Cause
Rise of China as Superpower: Chinese market is supposed to be self-sufficiency. All
of the sources can be from China, it could reduce the production cost.
Effect
Set Up: The global economy is concentrated by the western developed countries, especially in the States. The
government decides to constrict the imported commodities from Asia and motivates local customers to use
domestic goods.
Rising Action: Increasing the imported tariffs, pushing domestics productions, encouraging workers and
employees to produce goods domestically and exporting merchandises internationally.
Turning Point: The US is developing industry technology 4.0 to transmit digital instructions to the physical world. It
touches on every aspect of manufacturing. It can create “digital twins” of physical products and production processes,
validating product designs and virtual simulations.
Falling Action: SMFK is going to import the industry technology from the US, in terms of our company’s concept is
to advance and take advantage of the technological fabrics.
Resolution: Our company is supposed to take the risk for this decision. Also, the cost of the productions is going
to increase.
Visual Rhetoric: 5 Years
Economic
Geopolitical Power Concentrated in
the “West”, and the East dominated A Gated Financial World
by China
Transformation in Consumption
Behaviors Towards Less
New Asia
Exclusive and Wasteful
Ownership Models
5 Years
A Gated Financial World
“Hi guys. I’m so excited today as I found the chance to innovate our
techniques though the experience of the US. The technology in the
US is always advanced and world-leading. The
best way for SMFK is that importing the technology from the US
into our suppliers and manufactures both. There
are no doubts that SMFK is contributed to as the leader of the techn
ology the garment in Asia.
Implications Responses
The global economy is concentrated by the To reduce the risk, SMFK will seek out the
western developed countries, especially in the substitutive countries which are mainly developing
States. The government decides to constrict and researching the technology as well. In fact,
the imported commodities from Asia and China is one of the strongest countries which are
motivates local customers to use domestic developing and researching technology in the next
goods. For SMFK, it’s tough to export and do decades since the materials and fabrics of the
the business extension into the US. The tariffs company are able to do the self-efficiency. Besides,
would be increased in terms of the exclusivity China’s adjacent countries such as Japan, Korea,
of the US. Especially, the national and Singapore also can be the choices, and can
relationships between the US and China are collaborate with those the smart fabrics companies
in tension. SMFK is absolutely impacted they to R&D the technology. It’s the best way to split
prefers to import the smart fabrics or export the manufacturers and factories up into the various
the goods to the US. countries so as to decrease the risk and crisis.
5 Years
5 Years
Natural Disaster would bring a crisis for SMFK, it’s able to fluctuate the fashion industry and
Setup market.
Rising Action The COVID-19 crisis is compounding the tensions that disrupted trade flows
The Chinese Textile and Apparel chamber of commerce, reports a positive trend in the resumption of operations
Turning Point in textile and apparel sectors. The capacity of production moved towards 80 percent of the normal situation.
Logistics and port facilities are recovering.
SMFK as an Ecommerce brand so far, the customers purchase power would decrease in terms of the
Falling Action Covid-19. It has seen an even greater impact from the pandemic and face a slower return to normalcy
Specifically, digital-native younger generations, will lead China to become the first market
Resolution for SMFK by 2025,
Falling Action
Turning Point
Reborn
Hell or Heaven
It is Coming
Rising Action
Setup
The Destruction
Resolution
Resolution
“Good Morning everyone. I think there are no
doubts that environmental issues such as natural
disasters could impact on the fashion industry, of
course, it includes our company.
Hence, today’s main topic is how can we exist
stably even though we are still in a tough situation
because of the environmental issue.
By lending the experience before, we can
notice that environmental issue not only impacts on
society but also the economy, especially like global
trade. SMFK is mainly exporting the outsource of
materials and fabrics. It highly affects our business
in producing.”
“The Destruction”
“It Is Coming”
Implications
In terms of Pandemic of COVID-19, SMFK is seeing an oversupply of apparel which has led them to cancel orders and delay new
shipments out of fear that SMFK will be left with a large amount of stock they cannot sell. This has left SMFK struggling to sell or
store the unwanted stock. Seasonality could also have a negative effect on SMFK even if the demand for clothing returns to normal
levels. It is likely that the brand and manufacturers alike will end up with a large amount of unsold spring and winter clothing
that they may not see demand for until next year.
Response
SMFK is devoted to being a tech-based fashion company. Hence, to eliminate this crisis and risk, the brand considers investing
in things like hyper-automation to offload some of the more manual, time-intensive tasks – allowing employees to focus on work
that is more purposeful and valuable to them. Utilizing the automated digital platform to discern and collect all of the data and
analyze them to determine the inventory for SMFK. it needs a qualifier on what the “constraints” are; the word “fulfillment”.
10 Years Outlook
Steep Driving Forces For
10 Years
Gen Z would be our next
Increasing of Gen Z significant target market, and
they would occupy the market
Social
Technological
fabric materials.
Economic
increase. It means probably
customers’ purchase power Currency Fluctuation
would decrease.
A company responds in a
variety of ways – from adjusting
pricing, sourcing, and retail
locations to hedging currencies
in the FX markets.
Turbulence in China
Environmental
A company are supposed to do
zero carbon dioxide emission
while they produce goods.
Turbulence in European
Political
The economy and
politics fluctuate.
Trade Tensions
Trade taxes,
requirements, laws
would be rigorous.
Potential Black Swan
Major a terrorist attack would impact SMFK, for
example such as severe social issues.
Mapped Driving
Forces for 10 Years
Social High Significance
1. Increasing of Gen Z
2. Urban Population Growth
3. Social Media Unrest 3
6
10
Technological
4. Nanotechnology Perfection 4 12 8
5. Equipment in Their Plants Like Robots 2
Po
6. Application Integration
1 5
7 15
Economic
7. Increasing Income Disparity Certainty Uncertainty
8. Turbulence in China
9. Currency Fluctuation 11
9
Environmental 13
For 10 Years
10. Global Climate Change
11. Carbon Footprint Requirements
12. Renewable Energy Source
14
Political
13. Global Political Instability
14. Turbulence in European
15. Trade Tensions Low Significance
Cause And Effect For 10 Years
Effect
Technological
All the major platforms are wrestling with
how to combat the fake and hateful posts that
are polluting their feeds.
Cause Social
we’ll see search’s grip slip further on product
research and social media’s influence grow,
especially among mobile-first consumers and
Social Media Unrest”: emerging markets.
Social media still master
the e-commerce market,
it deeply impacts
SMFK
Environmental
Sustainability can be everywhere for everyone.
Customers are contributing to do sustainable and
environmental projects, and projects to fight
against climate change.
3
Effect
Technological
Application platforms will create their own
tribe on the app, which includes
communication, purchase, AI, VR, AR, and
3D function
Cause
Economic
Total economic impact of AI in the period to
2030. AI could contribute up to $15.7 trillion1 to
Application Integration: the global economy
Artificial Intelligence can be
used in Application
Platform)
Environmental
Benefits from AI could be derived by the
possibility of analyzing large-scale interconnected
databases to develop joint actions aimed at
preserving the environment.
6
Effect
Social
China’s urbanization ratio could increase
from 60% currently to 75% by 2030,
translating into 220 million new urban
dwellers.
Cause
Economic
The projections suggest China's gross domestic
product will stand at $26 trillion in 2030, up
Turbulence in China: from $14.1 trillion today.
It will impact the Chinese
market and economy. It does
have a positive and negative
influence.
Environmental
The importance of China taking steps to reduce
greenhouse gas emissions as well as other
pollutants – the country has committed to peak its
carbon emissions by 2030.
8
Effect
Social
As a local government, it will set a local
emissions goals. The adoption of the resolution not
only provided an opportunity, but it was also
necessary to incorporate emissions impacts into all
township decisions.
Cause
Economic
Climate Change will cause losses in
productivity reaching 2.2% of all the working
Global Climate Change hours, every year globally.
It will influence the source and
operation of the fashion
industry
Environmental
The importance of China taking steps to reduce
greenhouse gas emissions as well as other
pollutants – the country has committed to peak its
carbon emissions by 2030.
10
Effect
Political
Trade taxes, requirements, laws would be rigorous.
EU trade policy and sustainable development. The EU strives to
ensure trade policy helps promote sustainable development
through:
EU trade agreements;
special incentives for developing countries, and;
trade and development policy.
Cause
Economic
Expecting US exports to China to rise to more
Trade Tensions: than $520 billion
Trade taxes, requirements,
laws would be rigorous.
Technological
Automation and additive manufacturing change
production processes and the relative importance
of inputs, and may reduce goods trade
15
Scenario Plot for 10 Years
Plot Direction: 10 years
Rising Action: The western and the eastern countries are researching and developing the weapons which are intelligent
and automated, the military robot armies would replace the traditional way through human to AI robots. AI is supposed to
analyze and predict the decisions.
Turning Point: The US Army wants to turn tanks into AI-powered killing machines
Falling Action: SMFK could take advantage of this technology into production and service so as to improve the
efficiency and capability for producing.
Resolution: National politics conflicts would be amplified. National trade is supposed to tough and complicated.
Set Up Rising Action Turning Point Falling Action Resolution
Military Robots With The Western and The Killer Robots Is Utilizing AI to National politics
Autonomous Lethal Eastern Countries Developed By Improve the conflicts intense
Firing Power participated in The US Business
Political
AI Replaces Human’s Job, Robots Are Military Robots With Autonomous
Able To Replace Human Creativity Lethal Firing Power
Human-Machine
Collaboration Control AI Control
Technological
Stay Ambitious
Politics Unrest
The western and the eastern countries are researching and developing
the weapons which are intelligent and automated, the military robot
armies would replace the traditional way through human to AI robots.
“To retain the first powerful country all over the world, and compete
with China, the US takes the lead in developing and advancing
the killer robots. Sources familiar with the test described it as a major
milestone in the development of a new wave of artificially intelligent
weapons systems soon to make their way to the battlefield.
A handful of such systems have been deployed for decades, though only
in limited, defensive roles, such as shooting down missiles hurtling
toward ships. But with the development of AI-infused systems, the
military is now on the verge of fielding machines capable of going on the
offensive, picking out targets, and taking lethal action without direct
human input.”
Implications Responses
Politics and technology will become important factors
affecting SMFK in the next 10 years. In particular, it is SMFK hopes to be the first e-commerce company to
inevitable that technology will replace humans through invest US millions of dollars in AI technology without
artificial control, thereby controlling not only relying on US technology to upgrade its products. For
manufacturing but also political aspects of military globalization, a balance will be sought between countries.
aspects, such as military robots. The state of emergency We can use this balance to expand its market to various
controlled by artificial intelligence has greatly brought countries nationwide. The artificial intelligence revolution
turmoil to politics within countries. Killer robot machines and accompanying technology are also changing the
radically lead to national conflict, and AI robots in the competition of SMFK. This is important because our level
workplace will replace employees. These countries have of mastery of AI will determine its future strategic
contributed to the development and promotion of their effectiveness, performance, and ability to block opponents
domestic products and materials, thereby stimulating in competitive matters
consumption in these countries. It is difficult for SMFK
to enter the global market.
Implications and Responses 10 Years Outlook
Black Swan Driving Forces
10 Years
10 Years
Setup
Global Cyber Terrorism Incidents on the Rise
The upsurge of highly skilled hackers, often nation-state supported, is coinciding with the
Turning Point
development of more sophisticated tools that are likely seeping into the broader environment
through a thriving black market.
Companies are now deeply dependent on their systems and data, and interference with those assets
Falling Action
can materially affect market capitalization and endanger executive leadership, reputations, sales and
profits. Failures in cybersecurity have the potential to destabilize an enterprise overnight.
To avoid the cyber terrorism from SMFK’s competitors, the company is supposed to recruit Resolution
cybersecurity to maintain the computing system.
Falling Action
Turning Point
Crisis is inevitable
A Way to Survive
Good or Bad
Rising Action
Setup
Cyber Day
Resolution
“Cyber Day”
Implications
The upsurge of highly skilled hackers, often nation-state supported, is coinciding with the development of more
sophisticated tools that are likely seeping into the broader environment through a thriving black market. SMFK
would be monitored and stolen data and technological skills by their competitors probably. It vastly breaks the
overall business model and organization in terms of the critical information is in an exposure.
Response
To avoid cyber terrorism from SMFK’s competitors, the company is supposed to recruit cybersecurity to maintain the
computing system. Cybersecurity is everyone's responsibility, not just the members of a team or a committee or a
department. Everyone in SMFK’s organization is impacted by cybersecurity so everyone should also be part of the solution,
not part of the problem. Keeping up with the implementation, monitoring, tracking and updating required for effective
cybersecurity operations to respond to evolving cybercrime methods can be a difficult task for insiders.
\
15 Years Outlook
STEEP Driving Forces for 15 Years
World Population Growth
World population
forecasted to reach
8,838,907,000
Social
This leads to increased
inequality among the
millennial generation (not all
parents have a lot of money or
property)
Online manipulation
and immersive media
have begun to
eliminate the
authenticity and the
trust we share.
Technological
Fattest Transportation Would Be Created Web/internet: 'Quantum computing is the future'
Economic
Environmental
10 8
4 5 Technological
4. Quantum computing is the future
3 5. Sensor-Based Applications
6. Fattest Transportation Would Be
6 Created
14
Economic
Certainty Uncertainty
7. Changes in Oil Prices
8. Globalization of Economy Tension
12 9. Consumer-led economy in China.
2
Environmental
7
10. Source Scarcity
15 11. Extreme Weather
13 12. Global Hazards
Political
13. The Nature of Conflict is Changing
14. Geopolitics: 'Rivals will take greater
risks against the US'
Low Significance
For 15 Years
Cause And Effect For 15 Years
1
Cause
World Population Growth:
World population forecasted to
reach 8,838,907,000
Effect
Effect
Globalization of Economy:
Global economic growth gravity will shift 8
from America and Europe to Asia
Effect
Effect
11
Political: Economic: Social:
It would be the geopolitical Extreme Weather has exacerbated Impact of extreme weather on
game-changer. A shift in the the imbalance in economic world crop production and
center of gravity of the balance development among countries. harvest. Due to various natural
of power towards China and disasters, it will cause a decline
Asia in general, on the other in crop yields
Cause
Effect
Rising Action: The world now faces momentous challenges with climate change, the return of
state-on-state conflict and an end to social cohesion with increasing levels of inequality.
Turning Point: A world headed toward multipolarity with limited multilateralism. A multipolarity that
devolved into another Cold War bipolarity - China, Russia, and their praters pitted against the US, Europe,
Japan, and other allies.
Falling Action: Meanwhile, SMFK could expand the market into Chinese partners
which pitted against the rival countries.
State-on-state conflict Momentous Challenges Multipolarity With Expand the National Conflict Among Great
Limited Multilateralism Market Powers Looms
Social
Super Purchase Power Conflict Among Great Powers Looms
Population Decline
Scenario Narratives 15 Years
15 years
“Because of the development of the economy and society, our company is impacted in the next 15 years. The world now
faces momentous challenges with climate change, the return of state-on-state conflict, and an end to social cohesion with
increasing levels of inequality. Without a political, intellectual, and, some say, spiritual renaissance that addresses and
deals with the big existential tests facing humanity we will not be able to move together into the future.
As the cost of robots came down and automation and 3D printing spread, still-struggling emerging markets could no
longer rely on lower labor costs, SMFK could be able to decrease the cost through the technology, using the budget
to do promotion or extensions. This is a far cry from the earlier notion that globalization and technological change would
“lift all boats.”
“Only a few years later, many experts are talking about China leading in certain areas—such as AI-based
facial recognition technologies—and having an advantage because of its big stores of data, necessary to
perfecting AI algorithms. SMFK definitely has the advantage to compete with other technology-based fashion
brands. It has to say our company will win.
Besides, migration is creating a new dynamic for us. The assumption has often been that more development in
the places that migrants are coming from will lessen their desire to emigrate. Apparently, though, it is the
other way around. Economic development leads to create more consumption for SMFK’s target market.”
“We is impacted by the multipolarity between the countries. A world headed toward multipolarity with limited
multilateralism. A multipolarity that devolved into another Cold War bipolarity - China, Russia, and their praters
pitted against the US, Europe, Japan, and other allies.
In order to our plans on making certain main developing countries as their second market to sell products, those
countries would be supposed to increase their requirements or tariffs if we want to export those countries. This
should be the crisis for SMFK to do expand.”
“Because of the increase of globalization, migration, and economic integration in the next decades, It’s time to expand the
SMFK’s market nationally. SMFK has determined to extend the market into Asian countries such as Japan, Korea, and
Singapore. They obtained a huge success for this smart fabrics’ garments.
Consumers in Asian countries, they are super interested in this new technological garments, particularly in Japan. Japan is one
of the developing and high-technology countries in Asia, and they have a high acceptance of new things. We are not only to
expand its market in Japan but also is supposed to import and partner with manufacturers and factories so as to use their smart
fabrics to integrate their products as well.”
CEO - Sam Ren
Peace and Love In The War
“Hey guys! Exciting day! The increase of globalization, migration, and economic integration in
bringing conflict among great powers looms. How can we survive and still grow in this tough situation?
To be stable to in the national market, SMFK is working with technology-based companies to advance their smart
garments.
On the other hand, the most essential matter is that they devoted SMFK to become one of the representatives of
the Luxury brand in the world. From the beginning to the end, they still believe that Made in China is a matter of
great pride. Pride is more important than money and will always be with them.”
Implications Responses
Because of the increase of globalization, migration, Because SMFK as a tech-based fashion company since the
high-tech innovation, and economic integration in data is the most significant factor for the brand, the
the next decades, SMFK’s business model no longer company is required to use accurate data to analyze and
attracts customers worldwide. There are abundant forecast the forward trends. To ensure that the company is
competitors will be emerging, since how SMFK can still human control, SMFK is determining to implement
alter their business mode or products to diverse AI machines as subsidiary equipment to assist workers to
aspects in terms of compete with their competitors? collect and analyze data, whereas people are continued to
main decision-makers. Thereby maximizing the overall
value of their products can following future trends, and
further satisfying the customers’ demand, whether how is
fast changing of the fashion industry.
Black Swan Driving Forces
Black Swan
Driving Forces
15 Years
Technological breakthroughs in hardware, software and wetware that will change
Setup
everything in an instant, sending research on a totally new trajectory.
Rising Action
The Industrial Revolution changed manufacturing and the A.I. Revolution will
change the intellectual landscape
Falling Action Technology Revolution and the Ecosystem would affect SMFK
15 Years
Falling Action
Turning Point
Emerging
Pioneer Forever
New Era
Setup
Resolution
”New Era”
Implications
In the next decade, technological globalization would be maximized, which means SMFK would lose their
competitive strategy as there are a bunch of competitors are concentrated on the tech-based business model. Hence,
perhaps there are no more particular or unique fabrics or materials for competing in the global fashion market. This
situation would be a risk for SMFK if they lessen the innovations of technology and stand out from their
competitors.
Response
To seek out the opportunity of sustainable development of SMFK, the company would partner with other high-tech
business to innovate and advance the smart fabrics and materials. For example, AiQ Smart Clothing, Inc. is a fashion
apparel company which sells the perfectly seamless integration of technology and apparel. For their business values,
it matches our values as well. In terms of to bring the best service for SMFK’s customers, they are determining to
jointly invest and develop where electronics merge with textiles to create fashionable, functional, comfortable
solutions to meet your everyday needs
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