STRESSANDJOBPERFORMACEOFPNPPERSONNELATESPERANZAPOLI

CE
STATI
ON,
ESPERANZASULTANKUDARAT

CHARLENEMAEO.DOMI
NGO

ELLAJOYCEL.DI
SMANOS

JHEZARI
EIRAHB.LAURE

ARESEARCHPAPERSUBMI
TTEDTOTHEFACULTYOFESPERANZA
NATI
ONALHI
GHSCHOOL,
ESPERANZASULTANKUDARAT I
N
PARTI
ALFULFI
LLMENTOFTHEREQUI
REMENTS I
N
I
NQUI
RIES,
INVESTI
GATI
ONSANDI
MMERSI
ON

GRADE12-HUMANI
TIESANDSOCI
ALSCI
ENCES(
HUMSSB)

APRI
L2021
 TRANSMI
TTALSHEET

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ledSTRESSANDJOBPERFORMANCEOFPNP
PERSONNEL AT ESPERANZA POLI CE STATION, ESPERANZA, SULTAN
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ementsf orthesubj
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ectI
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 APPROVALSHEET

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esear
chpaperentit
ledSTRESSANDJOBPERFORMANCEOFPNP
PERSONNEL AT ESPERANZA POLI CE STATION, ESPERANZA, SULTAN
KUDARAT pr epar
ed and submit
ted byCHARLENE MAE O.DOMI NGO,ELLA
JOYCEL.DI SMANOSANDJHEZARI EIRAHB.LAUREinpar t
ialf
ulfi
l
lmentoft
he
requir
ementsforthesubj
ectINQUI RIES,I
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ONSANDI MMERSIONis
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naldefense.

CLI
FFAI
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T
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chAdv
iser
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tl
eDef ense: PASSED
Date:April2021
Outli
neDef ense:__
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Cri
ticReader:JOSELYNC.LOMONGO,MAEd
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atisti
cian:SAMSUDINN.ABDULLAH,
PhD
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chpr oposalhaspassedt hest
andardssetbyESPERANZA
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tanKudarathasbeenAPPROVEDby
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Dat
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gned

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rman,
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tee
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ulf
il
lmentofthe r
equi
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he subj
ect
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D,CES
Pr
inci
palIV
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i
 ACKNOWLEDGEMENT

Ther
esear
cher
swi
sht
orecogni
zewi
thpr
ofoundgr
ati
tudeandsi
ncer
e

appr
eci
ati
ont
hev
aluabl
eassi
stancet
her
esear
cher
srecei
vedf
rom al
lthosewho

i
nonewayoranot
hermadet
hisResear
chThesi
spossi
ble.

Ther
esear
cher
sint
endt
othankt
hepar
ent
sfort
hei
rhar
dwor
kandt
he

goodexampl
est
heysetf
ort
her
esear
cher
sandal
sor
elat
ives,PNPper
sonnel
,

f
ri
ends,
student
sandt
eacher
s.Thecompl
eti
onoft
hist
hesi
shasbeenaj
our
ney

ofper
sonalgr
owt
hthatcoul
d nothav
ehappened wi
thoutt
hesuppor
tand

gui
danceofmanyper
sonswhoshar
edt
hei
rti
me,
phy
sical
andi
ntel
l
ect
ual
eff
ort
s,

pr
act
icaladv
ice,
exper
ti
seandev
enf
inanci
alr
esour
cesf
ort
hef
inal
i
zat
ionoft
his

document
.As t
his chapt
eroft
he r
esear
cher
’sl
i
fe comes t
o a sat
isf
ying

concl
usi
on,
ther
ear
esev
eral
peopl
ehewant
stoacknowl
edgeandt
hank.

Cl
if
fAi
resM.Capi
leño,MI
T.,t
her
esear
cher
’sadv
iser
,forhi
swi
l
li
ngness

t
o gui
de,i
nval
uabl
e suppor
tand encour
agement
,unsel
fi
sh assi
stance and

gui
dance,pr
ofoundconcer
n,gener
ousi
deasandexcel
l
entsuggest
ionswhi
ch

gav
ether
esear
cher
senoughconf
idencet
okeepgoi
ng.Ther
esear
cher
sar
e

gr
atef
ulnotonl
yfort
hepat
iencehehasshownt
hei
radv
iser
,butf
orhi
stechni
cal

assi
stancei
ngui
dinghi
mthr
oughoutt
her
esear
chpr
ocess.

EskakM.Del
na,Ed.
D.,CES,Pr
inci
palI
V ofEsper
anza Nat
ionalHi
gh

School
,forhi
scount
lessmot
ivat
iont
hatpushedhi
mtosubmi
tact
ionr
esear
ch

pr
oposal
aswel
lashi
sencour
agementt
ofi
nisht
hismanuscr
ipt
.

CHARLENEMAEO.DOMI NGO
ELLAJOYCEL.DI SMANOS
JHEZARIEIRAHB.LAURE
Resear
cher
s

i
v
 TABLEOFCONTENTS

PRELI
MINARI
ES PAGE

Ti
tlePage i
Transmit
talSheet i
i
ApprovalSheet i
i
i
Acknowledgment i
v
TableofContents v
Li
stofTables
v
i
Li
stofFi
gur
es v
ii

CHAPTERI–I
NTRODUCTI
ON

BackgroundoftheSt udy
ConceptualFramewor k 1
Stat
ementoft hePr obl
em 2
Si
gnifi
canceoft heStudy 3
ScopeandLi mit
ationoftheSt
udy 5
Defi
nit
ionofTerms 6

CHAPTERI
I–REVI
EW OFRELATEDLI
TERATURE 7

CHAPTERI
II–METHODOLOGY

ResearchDesi gn 11
Respondent softheSt udy 11
Localeoft heStudy 11
Sampl i
ngTechni que 12
DataGat heri
ngInstrument 13
DataGat heri
ngPr ocedure 13
Stat
isti
calTreatment 15

REFERENCES 16
SURVEYQUESTI
ONNAI
RE 17

v
 LI
STOFTABLES

Tabl
e Ti
tl
e Page

1 Li
ker
tScal
e(5poi
nt) 15

v
i
 LI
STOFFI
GURES

Fi
gur
e Ti
tl
e Page

1 Resear
chPar
adi
gm 2

2 Si
teMap 12

v
ii
v
ii
i
 CHAPTERI

I
NTRODUCTI
ON

1.
1Backgr
oundoft
hest
udy

Ev
ery
one i
s exposed t
o st
ress at some t
ime i
nthei
rli
ves,t
hat

uncomf
ort
abl
esi
tuat
iont
hataf
fect
soursenseofwel
l
-bei
ngandqual
i
tyofl
i
fe.I
t

i
soneoft
hemostf
undament
alpr
obl
emsspanni
ngt
hroughhumanendeav
or.

St
ressmaybebenef
ici
alorhar
mfulandi
tcanal
sor
aiset
her
iskofdev
elopi
ng

heal
thi
ssuesl
i
keanxi
etyanddepr
essi
on.I
tisahi
gh-
int
ensi
tyst
atei
nwhi
ch

per
soni
sfacedwi
thanoppor
tuni
ty,
demand,
orr
esour
cet
hati
srel
evantt
owhat

t
heper
sonwant
sandf
orwhi
cht
her
esul
tismayaf
fectt
hej
ob.Jobst
ressi
s

becomi
ngmor
eandmor
eofapr
obl
em i
nthewor
kpl
ace.Oneoft
hemost

commonphr
asesweseeandheart
heseday
siswor
ktensi
on.

I
ntoday
’s wor
ld,j
ob st
ress i
s a maj
ori
ssue t
hataf
fect
sthe j
ob

per
for
manceofaper
son.Themaj
ori
tyofwor
ker
sexper
iencewor
k-r
elat
edst
ress

onar
egul
arorev
endai
l
ybasi
s.Ov
erl
oad,ov
erwor
k,j
obi
nst
abi
l
ity
,andt
hef
ast

pace ofl
i
fe oft
he pol
i
ce of
fi
cer
s cause t
ensi
on i
nthe masses.I
tist
he

psy
chol
ogi
calandphy
sicalcondi
ti
ont
hatoccur
swhenani
ndi
vi
dual
’
sresour
ces

ar
einsuf
fi
cientt
ocopewi
tht
hesi
tuat
ion’
sdemandsandpr
essur
es.Asar
esul
t,

st
ressi
smor
eli
kel
yinsomecasesandi
nsomepeopl
ethani
not
her
s.Mor
e

of
tent
hannot
,st
ressi
sli
nkedt
odemandsandr
esour
ces.

Thej
obper
for
manceoft
hepol
i
ceof
fi
cer
sfacedemandsi
nthewor
kpl
ace

i
nthef
orm ofdut
ies,pr
essur
es,commi
tment
s,andev
enuncer
tai
nti
es.They

of
tensetunr
eal
i
sti
cst
andar
dsf
orempl
oyeesj
ustl
i
kepol
i
ceof
fi
cer
s,par
ti
cul
arl
y
dur
ingcor
por
ater
eor
gani
zat
ions,put
ti
ngunheal
thyandunf
airbur
densont
hem.

I
tcanbeamaj
orcauseofst
ressandpai
noni
tsown.I
ncr
easedwor
kload,

excessi
vel
ylongwor
khour
s,andconst
antpr
essur
etoper
for
m atpeakl
evel
s

phy
sical
l
y and emot
ional
l
y exhaustan empl
oyee.Job st
ress occur
s when

expect
ati
ons sur
pass abi
l
iti
es,whi
l
ejob-
rel
ated st
rai
ns ar
eresponses or

consequencest
hatoccurasar
esul
toft
hest
ressexper
ience.

Ther
efor
e,t
her
esear
cher
scomeupwi
tht
hei
deat
ocr
eat
east
udyabout

t
her
elat
ionshi
pbet
weent
hej
obst
ressandj
obper
for
mancepar
ti
cul
arl
yont
he

PNPPol
i
ceper
sonnelofEsper
anzaPol
i
ceSt
ati
on,Esper
anza,Sul
tanKudar
at

andt
owhatext
entt
hej
obst
ressandj
obper
for
manceofpol
i
ceper
sonnel
.

1.
2Concept
ualFr
amewor
k

The t
extbox 1 i
ndi
cat
es t
he j
ob st
ress t
hati
srel
ated t
othe j
ob

per
for
manceofPNPper
sonnel
.

Thet
extbox2i
ndi
cat
est
hej
obper
for
mancecausedbyj
obst
ressofPNP

per
sonnel
.

I
ndependent

Var
iabl
e

JobSt
ress JobPer
for
mance

1.
1Dut
ies 2.
1Maki
ngr
epor
ts

1.
2Respondi
ngt
ocr
ime Dependent 2.
2At
tendance

1.
3Anxi
ety Var
iabl
e 2.
3Respondi
ngt
ocr
ime

2
 Fi
gur
eI.Resear
chPar
adi
gm

1.
3St
atementoft
hePr
obl
em

Thi
s st
udyai
ms t
o det
ermi
ne t
he st
ress and j
ob per
for
mance ofPNP

per
sonnel
atEsper
anzaPol
i
ceSt
ati
on.Speci
fi
cal
l
y,t
hisr
esear
chai
ms:

1.Towhatext
enti
sthej
obst
ressoft
hePhi
l
ippi
neNat
ionalPol
i
ce

per
sonnel
int
ermsof
:

1.
1 Dut
ies;

1.
2 Respondi
ngt
ocr
ime;

1.
3 Anxi
ety

2.Towhatext
enti
sthej
obper
for
manceoft
hePhi
l
ippi
neNat
ional
Pol
i
ce

per
sonnel
int
ermsof
;

2.
1 Maki
ngr
epor
ts;

2.
2 At
tendance;
and

2.
3 Respondi
ngt
ocr
ime

3.Whati
sthesi
gni
fi
cantr
elat
ionshi
pofj
obst
ressandj
obper
for
mance

ofPhi
l
ippi
neNat
ional
Pol
i
cePer
sonnel
atEsper
anzaPol
i
ceSt
ati
on?

1.
4Si
gni
fi
canceoft
heSt
udy

3
 Thest
udyseekst
ofi
ndhowst
ressaf
fect
sthej
obper
for
manceofPhi
l
ippi
ne

Nat
ionalPol
i
cePer
sonnelatEsper
anzaPol
i
ceSt
ati
on.Ther
esul
toft
hisst
udy

wi
l
lser
veasbasi
cgui
det
opr
eventst
ressaf
fect
ingt
heper
for
manceoft
he

Phi
l
ippi
neNat
ional
Pol
i
ceatEsper
anzaPol
i
ceSt
ati
on.

Thi
sst
udyconsi
der
edbenef
ici
alt
othef
oll
owi
ng:

Phi
li
ppi
neNat
ionalPol
ice

Thi
smaypr
ovi
det
hePNPt
heoppor
tuni
tyt
oimpr
ovei
tspastandcur
rent

i
magebybecomi
ngamor
eGod-
fear
ingandser
vice-
ori
ent
edi
nst
it
uti
on.Thi
s

st
udymaygi
vesol
uti
onst
othei
rencount
eredpr
obl
emsandwi
l
lal
sopr
ovi
det
he

PNPanoppor
tuni
tyandadoptmeasur
est
oimpr
ovei
tsi
nter
per
sonalr
elat
ions

wi
th t
he v
ari
ed st
akehol
der
s, t
hei
r ant
i-
cri
me act
ivi
ti
es, publ
i
c saf
ety

r
esponsi
bil
i
tiesandwi
tht
hecommuni
ty.Ther
esul
tsoft
hisst
udymayhel
pPNP

t
ounder
standandf
indsol
uti
onst
othei
rpr
obl
ems.

TheCommuni
ty

Thest
udyai
mst
ohel
ptheFi
l
ipi
nocommuni
tyi
ngener
al.Theul
ti
mat
e

goaloft
hisst
udyi
sto come up wi
th a bet
terunder
standi
ng on t
he t
ask

per
for
med t
owar
dst
hev
isi
on ofat
tai
ning saf
erpl
acet
oli
ve,wor
kand do

busi
nessandt
o under
standt
hepr
obl
em encount
eredbyt
hem andal
so be

benef
it
edbyt
hest
udyf
ort
hem t
obeawar
eont
hequal
i
tyofser
viceofPol
i
ce

Of
fi
cer
.

TheResear
cher
s

Ther
esear
cher
smayuset
hef
indi
ngsoft
hest
udyt
oli
nkot
herf
utur
e

r
esear
cher
sthatwi
l
lser
veast
hei
rref
erence,t
oot
herr
elat
edst
udi
esandal
so

4
t
her
esear
cher
swi
l
lenhanceandi
mpr
ovet
hei
rski
l
lsonmaki
ngat
hesi
s.

1.
5ScopeandDel
imi
tat
ionoft
heSt
udy

Thescopeoft
hisst
udyi
stoexami
net
her
elat
ionshi
pbet
weent
hej
obst
ress

andj
obper
for
manceofPhi
l
ippi
neNat
ionalPol
i
ceper
sonnelatEsper
anzaPol
i
ce

St
ati
on,Esper
anzaSul
tanKudar
at.Ther
esear
cher
’sst
udywi
l
lbeconduct
edi
n

Esper
anzaPol
i
ceSt
ati
on,Esper
anza,Sul
tanKudar
at.Outmor
ethan70PNP

per
sonnel
’
sincl
udi
ngt
hepol
i
ceof
fi
cer
satEsper
anzapol
i
cest
ati
on,atl
east30

wi
l
lbe consi
der
ed as t
he r
esear
cher
’sr
espondent
s wi
thi
nthe y
ear2021.

Al
thoughst
ressi
sassoci
atedwi
thnumberoff
act
ors,
thescopeoft
hisst
udywi
l
l

bel
i
mit
edt
oonl
ywor
k-r
elat
edst
ress.Howev
er,addi
ti
onaldel
i
ber
atedeci
sions

wer
emadet
ofur
thercl
ari
fyandnar
row st
udy
’sscope.Thesedel
i
mit
ati
onswi
l
l

hel
ppr
ovi
deboundar
iesandai
dinmai
ntai
ninganar
rowf
ocusf
ort
her
esear
ch.

Thef
ir
stdel
i
mit
ati
oni
sonl
ytosur
veypol
i
ceper
sonneli
nEsper
anzapol
i
ce

st
ati
on.Whi
l
ethi
smayl
i
mitt
hegener
ali
zabi
l
ityoft
her
esear
ch,t
hisdel
i
mit
ati
on

pr
ovi
dedat
argetpopul
ati
ont
hatwasmor
eli
kel
ytoshar
esi
mil
arexper
iences

wi
thst
ressandper
cept
ionsofj
obper
for
mance.

Li
mit
ati
ons

Ther
ear
eal
way
sresear
chi
ssuest
hatar
ebey
ond t
hecont
roloft
he

r
esear
cher
.Thus,as wi
th any quest
ionnai
re-
based,descr
ipt
ive met
hod of

r
esear
ch desi
gn,t
hiscor
rel
ati
onalst
udyhad someobv
iousl
i
mit
ati
ons.One

5
exampl
eofal
i
mit
ati
on r
elat
est
othesampl
ebei
ng dr
awn f
rom aspeci
fi
c

popul
ati
onr
athert
hanot
herequal
l
y-l
i
kel
ypopul
ati
ons.Speci
fi
cal
l
y,i
nthi
sst
udy

t
he r
esear
cher
s ai
m t
otar
get key or
gani
zat
ionali
nfor
mant
s wi
thi
nlaw

enf
orcement(
pol
i
ceof
fi
cer
s).

1.
6Def
ini
ti
onoft
erms

Lawenf
orcement-i
stheact
ivi
tyofsomemember
sofgov
ernmentwhoacti
nan

or
gani
zedmannert
oenf
orcet
hel
aw bydi
scov
eri
ng,det
err
ing,r
ehabi
l
itat
ing,or

puni
shi
ngpeopl
ewhov
iol
atet
her
ulesandnor
msgov
erni
ngt
hatsoci
ety
.

Wor
ktensi
on-i
sdef
inedasst
resst
hati
sgener
atedduet
oconf
li
cti
ngdemands

i
none’
sjob.

6
 CHAPTERI
I

REVI
EW RELATEDLI
TERATURE

Thi
s chapt
er pr
esent
sthe r
elev
ant l
i
ter
atur
ethat t
he r
esear
cher
s

consi
der
edi
nst
rengt
heni
ngt
hecl
aim andi
mpor
tanceoft
hest
udy
.Ther
esear
ch

under
taki
ngwer
eder
ivedf
rom t
heses/
disser
tat
ions,i
nter
net
,jour
nal
sandot
her

r
efer
encemat
eri
als.

2.
1JobSt
ressofPNPper
sonnel

Speci
fi
ctopol
i
cing,
ext
antl
i
ter
atur
eonpol
i
cest
resshasest
abl
i
shedt
hat

t
her
ear
edi
ff
erentcat
egor
iesofpol
i
cest
ress.I
nter
esti
nthedev
elopmentof

pol
i
cest
resst
heor
yhasdomi
nat
edt
hef
ocusofpol
i
cest
ressr
esear
chf
orov
er2

decadesl
eadi
ngt
othedev
elopmentofpol
i
cest
ressmodel
s(Gr
eenf
iel
d,1981)
.it

hasbeenwel
ldocument
edi
ntheoccupat
ionall
i
ter
atur
ethatt
henat
ureofpol
i
ce

wor
kisst
ressf
ul,
andsour
cesofst
ressi
npol
i
cinghav
ebeenbr
oadl
ycat
egor
ized

(
may
hew,2001)
.Or
gani
zat
ionalst
ress appear
sto be t
he mostpot
entand

damagi
ngt
ypeofst
resst
obot
hpol
i
ceof
fi
cer
sandpol
i
ceor
gani
zat
ionsasi
t

t
ri
gger
sthegr
eat
snegat
ivesoci
ali
mpactont
hecommuni
ty(
kendal
l
,2006)

2.
1.1Dut
ies

Thedut
iesofapol
i
ceof
fi
cerencompassesawi
dev
ari
etyoft
asksr
angi
ng

f
rom si
mpl
eto compl
exper
for
med i
nvar
ioussi
tuat
ionsand env
ironment
s.

Tasksaskedofpol
i
ceof
fi
cer
sincl
udebutar
enotl
i
mit
edt
oconf
ront
ing,and

possi
blyar
rest
ingsuspi
ciousper
sons,assi
sti
ngpeopl
einemer
gencysi
tuat
ions,

wr
it
ing i
nci
dentr
epor
ts and pr
ovi
ding a gener
all
evelofsecur
it
ytot
he

communi
typol
i
ceof
fi
cer
sdeci
dewhenandhowt
odomanyoft
heset
asksona
day
-to-
daybasi
s.Whi
l
elar
geofdi
scr
eti
onar
ypowercanl
eadt
oabusesofi
tsuse,

i
tisf
undament
alt
othepr
ocessandexecut
ionofj
ust
icebypol
i
ceof
fi
cer
sby

enabl
i
ngf
lexi
bil
i
tyandcommonsenset
otemperpol
i
cedeci
sionmaki
ng(
Vil
a,

2010)
.

2.
1.2Respondi
ngt
oCr
ime

Pol
i
ce of
fi
cer
s and i
nvest
igat
ors hav
eimpor
tant r
oles t
o pl
ay i
n

r
espondi
ngt
ohat
einci
dent
sandcr
imes.Bydoi
ngt
hej
obef
fi
cient
lyandcar
eful
l
y,

pol
i
cecanr
einf
orcet
hemessaget
hathat
ecr
imessuchasar
sonorv
andal
i
sm

wi
l
lbei
nvest
igat
edaggr
essi
vel
y,t
husenhanci
ngt
hel
i
kel
i
hoodofasuccessf
ul

pr
osecut
ion.Pol
i
ceof
fi
cer
sshoul
dtakeanact
iont
oSecur
ethescene,ensur
e

t
hesaf
etyofv
ict
ims,
wit
nessesandper
pet
rat
ors,
preser
vet
hecr
imescene.

2.
1.3Anxi
ety

Thepol
i
ceof
fi
cerr
esponset
ost
ressmaydecr
easet
heabi
l
ityt
owor
kor

i
nter
actef
fect
ivel
ywi
thot
herpeopl
e,andbel
essabl
etomakegooddeci
si
ons,

st
ress.St
resshasal
sobeenknownt
opl
ayapar
tinanxi
etyanddepr
essi
on

(
Sengupat
,2007)
.

2.
2JobPer
for
manceofPNPper
sonnel

Somegener
alst
udi
esofj
obper
for
mancehav
eat
tri
but
edt
hel
evelor

qual
i
tyofj
ob per
for
mance ofi
ndi
vi
dual
sin an or
gani
zat
ion t
othet
ype of

l
eader
shi
ppr
ovi
dedi
nthatgi
venor
gani
zat
ion.Fort
eam spi
ri
ttobecr
eat
edand

mai
ntai
ned,
all
member
sofawor
kgr
oupmustunder
standt
hechai
nofcommand,

act
ivel
yacknowl
edgeandaccepti
t,andt
akeani
nter
esti
nfel
l
owgr
oupmember
s

(
Adu-
Gyamf
i,2014)
.Super
iorof
fi
cer
smustal
sounder
standandbesensi
ti
vet
o

8
t
hechal
l
engesofmanagi
ngi
ndi
vi
dualdi
ff
erencesi
nagr
oupenv
ironmentand

pr
ovi
deav
enuesf
orpeopl
etof
eelneededandappr
eci
atedi
nor
dert
ohel
p

managest
ress.

2.
2.1Maki
ngr
epor
ts

I
npol
i
cer
epor
tsi
sachr
onol
ogi
calorst
ep-
by-
stepaccountofani
nci
dent

t
hatt
ranspi
redi
nagi
vent
ime,atagi
venpl
ace.Thepol
i
cer
epor
twr
it
ingi
sthe

backboneofcr
imi
nali
nvest
igat
ionandpr
osecut
ion.Theper
sonnel
s’r
epor
tscan

beabasi
sforr
esear
chandev
aluat
ion.Pol
i
ceof
fi
cer
sfacemanydi
ff
erentt
ypes

ofst
ressl
i
kewor
k-r
elat
edsuchast
hei
ncl
usi
venat
ureofpol
i
cewor
kthatcauses

st
ressandf
ati
guei
nlawenf
orcementof
fi
cer(
Beshear
s,2017)
.

2.
2.2At
tendance

Just as i
n any pr
ofessi
on,unt
reat
ed st
ress can l
ead t
o ser
ious

consequences.Theseconsequencesnotonl
yaf
fectt
hei
ndi
vi
dualof
fi
cer
,but

al
so t
hose wi
th whom t
he of
fi
cerhas dai
l
y cont
act
,such as col
l
eagues,

super
visor
s,f
ri
ends,f
ami
l
y,andt
hepubl
i
c.Accor
di oOn-
ngt the-
JobSt
ressi
n

Pol
i
cing:Reduci
ngI
t,Pr
event
ingI
t,someoft
hemor
ecommonconsequencesof

j
ob-
rel
ated st
ress r
epor
ted i
ncl
udes t
he Absent
eei
sm and ear
lyr
eti
rement

(
Beshear
s,2017)
.

2.
3Rel
ati
onshi
pofJobSt
ressandJobPer
for
manceofPNPper
sonnel

Pol
i
ceof
fi
cer
sar
enotsuper
humans.Accor
di oGai
ngt lGool
kasi
anand

ot
her
s,r
esear
chshowst
hatt
heyar
eaf
fect
edbyt
hei
rdai
l
yexposur
etohuman

i
ndecencyandpai
n;t
hatdeal
i
ngwi
thsuspi
ciousandsomet
imeshost
il
epubl
i
c

t
akesi
tst
ollont
hem;andt
hatt
heshi
ftchanges,t
hel
ongper
iodsofbor
edom,

9
andt
heev
er-
presentdangert
hatar
epar
tofpol
i
cewor
kdocauseser
iousj
ob

st
ress.

I
nter
msofl
eader
shi
p,per
for
mancet
endst
oimpr
ovewhent
hel
eaderi
s

mor
eofacoacht
hanamanager(
Nabeeletal
.,
2007)
.thi
s,i
ntur
n,i
mpl
i
est
hat

pol
i
cedepar
tmentl
eader
shi
pthatembr
acesacoachi
ngpar
adi
gm wi
l
lwor
kwi
th

of
fi
cer
stoaddr
esst
hei
ssuest
hatcausest
ressandunder
minebot
hwel
l
ness

andj
obper
for
mance.

10
 CHAPTERI
II

METHODOLOGY

Thi
schapt
erpr
esent
sthemet
hodsandpr
ocedur
esont
hepr
oposedst
udy
.

I
tpr
esent
sther
esear
chdesi
gn,r
espondent
soft
hest
udy
,local
eoft
hest
udy
,

sampl
i
ngt
echni
que,dat
agat
her
ingi
nst
rument
,dat
agat
her
ingpr
ocedur
eand

st
ati
sti
cal
treat
ment
.

3.
1Resear
chDesi
gn

Thi
sst
udyut
il
izeddescr
ipt
ive-
cor
rel
ati
onalmet
hodofr
esear
chdesi
gn.

Thi
sdesi
gni
sappr
opr
iat
esi
ncei
tref
erst
other
elat
ionshi
pbet
weent
hest
ress

andj
obper
for
manceofPNPper
sonnel
.

I
templ
oyedquest
ionnai
rei
ndet
ermi
ningt
heext
entoft
hej
obst
ressand

t
heext
entofj
obper
for
manceoft
hePhi
l
ippi
neNat
ional
Pol
i
ce.

3.
2Respondent
soft
hest
udy

The r
espondent
s oft
he st
udy woul
d be t
he Phi
l
ippi
ne Nat
ionalPol
i
ce at

Esper
anzaPol
i
ceSt
ati
on,Esper
anzaSul
tanKudar
atf
ort
hey
ear2020-
2021.

Ther
ewi
l
lbe(
30)r
espondent
stor
andoml
ysel
ect
ed.

3.
3Local
eoft
heSt
udy

Thest
udywi
l
lbeconduct
edatEsper
anzaPol
i
ceSt
ati
on,
Esper
anzaSul
tan

Kudar
at.Ther
ear
emor
ethan70PNPPer
sonnel
.

Fi
gur
e1pr
esent
sthemapofMuni
cipal
i
tyofEsper
anza,Sul
tanKudar
at

wher
ethel
ocal
eoft
hest
udyi
sfound.
 Fi
gur
e2.MapofEsper
anzaPol
iceSt
ati
on,
Sul
tanKudar
at

3.
4Sampl
ingTechni
que

Ther
esear
cher
swi
l
lbeusi
ngquest
ionnai
ref
orgat
her
ingdat
a.Thest
udy

wi
l
luse a st
rat
if
ied r
andom sampl
i
ng t
echni
que whi
ch i
sthe conv
eni
ence

sampl
i
ng,
sincet
her
esear
cher
swi
l
lbesel
ect
ingt
hir
ty(
30)r
espondent
swhoar
e

12
ondut
yandwi
l
li
ngt
opar
ti
cipat
e.

3.
5Dat
aGat
her
ingI
nst
rument

Thi
sst
udyut
il
izedar
esear
cher
-mader
esear
chi
nst
rumentspeci
fi
cal
l
y

sur
veyquest
ionnai
rewhi
chwoul
dbet
hemai
ninst
rumenti
ncol
l
ect
ingand

gat
her
ingt
heneededdat
atodet
ermi
net
heext
entoft
hej
obst
ressofPNP

per
sonnel
andt
heext
entoft
hej
obper
for
manceofPNPper
sonnel
atEsper
anza

Pol
i
ceSt
ati
on.

Thesur
veyquest
ionnai
rewascomposedoft
wopar
ts.Thef
ir
stpar
tai
med

t
odet
ermi
net
heext
entofj
obst
ressofPNPper
sonnel
.Thesecondpar
tai
med

t
odet
ermi
net
heext
entofj
obper
for
manceoft
hePNPper
sonnel
atEsper
anza

Pol
i
ceSt
ati
on.

3.
6Dat
aGat
her
ingPr
ocedur
e

To make a concl
usi
on oft
he st
udy i
n or
der
ly and sy
stemat
ic,t
he

r
esear
cherwi
l
lunder
got
hef
oll
owi
ngpr
ocedur
es;
bef
orepr
oceedi
ngont
hest
udy
;

STEP1:
Resear
cher
swi
l
lev
aluat
eSOPandwi
l
lpr
epar
eal
ett
erf
ort
heChi
efof

Esper
anzaPol
i
ceOf
fi
cewhi
chwi
l
laskedper
missi
onf
orconduct
ingar
esear
ch

sot
heycancr
eat
eapr
operquest
iont
hatr
elat
edt
othest
udy
.

STEP2:
Resear
cher
swi
l
ldet
ermi
net
hescopeanddel
i
mit
ati
on,
thepar
ti
cipant
s,

andt
hel
ocat
ionwher
est
udywi
l
lbeconduct
ed.

STEP3:
Aft
ercomposi
ngSOPf
ort
hest
udyandknowi
ngt
hei
ndi
vi
dual
srel
ated

t
othest
udy
,resear
cher
swi
l
lbeusi
ngt
hepr
epar
edquest
ionnai
reast
hemai
n

13
dat
agat
her
ingi
nst
rument
.

STEP4:
Resear
cher
swi
l
lpr
ovi
det
her
esear
chquest
ionnai
ret
othepar
ti
cipant

andcol
l
ecti
taf
ter
.Thenr
esear
cher
scanev
aluat
ethedat
aal
readyt
ohav
ethe

r
esul
toft
hei
rst
udy
.

Sur
veyQuest
ionnai
reandLi
ker
tScal
ewast
hemai
ninst
rument
,the

r
esear
cher
shav
e.I
mpor
tantdat
athatneededi
nthest
udywi
l
lbegat
her
ed.

Anot
hert
hisi
sthatcanut
il
izei
ncol
l
ect
ingdat
aori
nfor
mat
ionf
ort
hisst
udyi
sto

det
ermi
net
hest
ressandj
obper
for
manceofPhi
l
ippi
neNat
ional
Pol
i
ce

Per
sonnel
atEsper
anzaPol
i
ceSt
ati
on.

3.
7St
ati
sti
calTr
eat
ment

Thedescr
ipt
ivemet
hodwi
l
lbeusi
ngt
ogett
hewei
ght
edmean,
frequency
di
str
ibut
ion f
ort
he pr
esent
ati
on,anal
ysi
s and i
nter
pret
ati
on ofdat
a.The

14
r
esear
cher
swi
l
lbedr
aft
ingasur
veyquest
ionnai
ref
ort
her
espondent
susi
ngt
he
scal
ebel
ow.

Numer
icRat
ing Descr
ipt
ion

5 al
way
s

4 of
tent
imes

3 somet
imes

2 Rar
ely

1 nev
er

Tabl
e1.Li
ker
tScal
e(5poi
nt)

15
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cine,
21,
251-
257.
doi
:
10.
1007/
BF02884842

Chen,
Y.-
F.(
2009)
.Jobst
ressandper
for
mance:
Ast
udyofpol
i
ceof
fi
cer
sin
cent
ral
Tai
wan.Soci
alBehav
iorandPer
sonal
i
ty,
37,
1341-
1356.
doi
:
10.
2224/
sbp.
2009.
37.
10.
1341

Col
l
insP.A.
,&Gi
bbs,
A.C.C.(
2003)
.St
ressi
npol
i
ceof
fi
cer
s:Ast
udyoft
he
or
igi
ns,
prev
alenceandsev
eri
tyofst
ress-
rel
atedsy
mpt
omswi
thi
nacount
y
pol
i
cef
orce.

Copes,
H.(
2005)
.Pol
i
cingandst
ress.UpperSaddl
e,NJ:
Pear
son/
Prent
iceHal
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Aj
ayi
,S.(
2018)
,Shel
lNi
ger
iaLNG,
BonnyI
sland.Ef
fectofSt
ressonEmpl
oyee
Per
for
manceandJobSat
isf
act
ion:
ACaseSt
udyofNi
ger
ianBanki
ngI
ndust
ry.

17
RESEARCHI
NSTRUMENT

STRESSANDJOBPERFORMANCEOFPNPPERSONNELATESPERANZA
POLI
CESTATION,
ESPERANZA,
SULTANKUDARAT

Sur
veyQuest
ionnai
re

Dir
ect
ion:Pl
easeaccompli
shthi
squesti
onnair
ev er
ycareful
l
yandser
iousl
y.
Thesuccessoft
hisstudyr
eli
esonyourhonestresponse.

Name( opti
onal)
:__
___
___
___
___
____
_____
_____
____
Rank:_
_ _
_____
_____
___
___ Date:___
_____
_____
_

Par
t1:Ext
endofJobSt
resst
othePhi
li
ppi
neNat
ionalPol
ice

GeneralDir
ecti
on:Pleasecheckeachcolumn.Theoptionsrepresentt
helevelof
agr
eementeachr espondenthasonthegi v
enquesti
ons.Ther angebel
owwi llbe
usetointer
prett
heresponsesoftherespondentf
oreverysurv
eyquestion.

Numer
alVal
ue Descr
ipt
ion

5 Al
way
s

4 Of
tent
imes

3 Somet
imes

2 Sel
dom

1 Nev
er

1.Towhatext
entofJobSt
resst
othePhi
li
ppi
neNat
ionalPol
ice

1.
1DUTI
ES 5 4 3 2 1

1.
1.1Iam Pr
omot
ingandPr
eser
ve
publ
icor
der.

1.1.
2Iam Prot
ect
inginter
nalsecur
it
y
toprev
entandcontr
olterr
ori
st

18
act
ivi
ti
es.

1.
1.3Iam Conduct
ingPat
rol
.

1.1.
4Iam Prevent
ingcr
imes,and
reducetheopport
uni
ti
esfort
he
commi ssi
onofcri
mes.

1.
1.5Iam Uphol
dingandenf
orcet
he
l
aw.

1.
2Respondi
ngt
oCr
ime 5 4 3 2 1

1.
2.1Ii
mmediat
elygot
othehomi
cide
cr
imescene.

1.2.
2Igor
ightawayt
othemur
dercr
ime
scene.

1.2.
3Ii
mmediatel
ywenttot
hesceneof
themur
derandcar
nage.

1.
2.4 I go t
o the cr i
me scene of
ki
dnappi
ngani
nnocentr
ightaway
.

1.
2.5Ii
mmediat
elygot
othecr
imescene
ofmuggi
ng.

19
1.
3Anxi
ety 5 4 3 2 1

1.
3.1Igetconsi
stentj
obr
equest
sfr
om
mysenior.

1.3.
2Iam st
ruggl
i
ngt oconcent
rat
eor
complet
etasksbythedeadli
ne.

1.3.
3Requi
rest
oomucheffor
tsand
suppor
twhi
charenotav
ail
abl
e.

1.
3.4Iam experi
enci
ngf
ati
gueduet
o
st
ressf
ulworkload.

1.
3.5Iam hav
ingtensi
onswi
thmyseni
or
of
fi
cial
sandoffi
cers.

2.Towhatext
entofJobPer
for
mancet
othePhi
li
ppi
neNat
ionalPol
ice

2.
1Maki
ngRepor
ts 5 4 3 2 1

2.
1.1Iam submi
tt
ingr
epor
tsi
nagi
ven
ti
me.

2.1.
2Icomplet
ethetasksgi
ventome
withal
lthedet
ail
sandinf
ormati
ont
hat
needed.

2.1.3Iknowhowt odiscussmyrepor
t
regardi
ngt othecr
imeorprobl
em bei
ng
i
nv esti
gate.

2.
1.4Iam concentr
ati
ngtomakemy
pr
esentat
iontopresentt
otheschedul
ed
meeti
ng.

2.1.
5Imakephonecal
lstomyseniort
o
makeanupdateandaskquest
ion
regar
dingmypr
esent
ati
onreport
s.

20
2.
2At
tendance 5 4 3 2 1

2.2.
1Imakeont
imeat
tendi
ngt
hef
lag
ceremony
.

2.
2.2Iam absentdur
ingt
her
epor
ti
ng.

2.
2.3Iam ski
ppi
ngmydut
y.

2.
2.4Iam ar
ri
vi
ngl
ateont
hecr
imescene.

2.
2.5Iam pr
esentdur
ingmeet
ingsand
oper
ati
on.

2.
3Respondi
ngt
oCr
ime 5 4 3 2 1

2.3.
1Iam cooperati
ngtoarr
estt
he
suspectt
hatispartofmansl
aughter
.

2.
3.2Iam abl
etoar
restt
heonewho
i
nit
iat
eorr
unsthehumantraf
fi
cki
ng
cr
ime.

2.3.
3Iimmedi atel
ygot ot
hear
soncr
ime
toinvest
igat
et hescene.

2.3.
4Icaughtthesuspect
sinv
olv
eint
he
shooti
nginci
dent.

2.3.
5Icaughtpeopl
ewhoar
einv
olv
ewi
th
thegrandt
heft.

21
3.Signi
fi
cantr
elat
ionshi
pbet
weenJobSt
ressandJobPer
for
manceofPNP
personnel
.

5 4 3 2 1

3.
1 Idon’t get enough t
ime f
or my
hobbi
es.

3.2 Idon’
thaveenough r
estbr
eakst
o
rel
axinbet
weenwork.

3.
3Mywor
kisr
epet
it
iveandmonot
onous.

3.4 I don’
t have suf
fi
cient t
ime t
o
compl
etemywor k.

3.
5Idon’
thaveenought
imet
ospendwi
th
myfamil
ybondi
ng.

3.
6Iam const
ant
lyexpect
edt
oper
for
m
wel
latwor
k.

3.
7Ican’tdi
scusswellmypr
esent
ati
ons
dur
ingt
hemeetings.

3.
8Iam expect
edt
obeal
way
sact
ivei
n
mydut
ies.

3.
9Ican’
tleadwel
lmyteam assi
gnedina
par
ti
cul
arcr i
me scene due t
ol ack of
sl
eep.

4.0Ineedtocomplet
et hereport
swit
hful
l
detail
sandi nf
ormati
onr egardi
ngtomy
assignedassi
gnmentinagiventime.

22
Si
gnat
ure:_
___
___
___
___
_

23