Department of Management

College of Business

CB2300 Management (Semester B, 2020-21)

C01: Thursday 15:00 – 16:50 (Zoom) by Dr. Lam

C02: Thursday 12:00 – 13:50 (Zoom) by Dr. Lam
C03: Monday 18:00 – 19:50 (Zoom) by Dr. Kim

Course Outline

Instructor E-mail Office Telephone

Dr. KIM, You Jin y.kim AC3: 10-248 x6648
Dr. LAM, Chak Fu chakfu.lam AC3: 10-247 x7954

Welcome! CB2300 contributes to the achievement of the BBA (Hons) Programme outcomes
by providing students with an opportunity to understand management functions, group and
individual dynamics within organizations and to apply such concepts to analyze and solve
problems in business situations. The subject also provides students with knowledge and skills
in leadership, teamwork, and decision making. In addition, it prepares students to analyze
and resolve ethical issues in various business settings.

AIMS AND OBJECTIVES

a. To enable students to acquire knowledge on the major internal features of a business

system and the environment in which it operates.

b. To develop knowledge, concepts and skills in the major functions of business

organizations and the ability to apply them in business contexts.

c. To enable students to discover and innovate in the management of business

organizations based on fundamental knowledge in this area.

LEARNING OUTCOMES
Upon completion of the subject, students will be able to:
 understand the nature of managerial work in a variety of forms of organizations, and
analyze the impact of the external environments, both domestic and global, on managers’
jobs.
 understand the functions of management in organizations, i.e., planning, organizing,
leading, and controlling.
 apply an understanding of human behavior in teamwork, leadership, and decision making
and to evaluate their implications for the management of organizations.
 comprehend the arguments surrounding social responsibility and ethical behavior in
organizations and businesses.

TEACHING/LEARNING APPROACH

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The course will be delivered in a lecture-and-tutorial format consisting of lecture delivery,
experiential learning, student team work/presentations, and in-depth class discussions based
on case studies.

Lecture: The lecture will be structured to promote students’ understanding of relevant

management theories and organization concepts. Lectures will avoid repeating the contents of
the textbook, and will focus more on discussing the current management issues and practices.
The classes will focus more on developing students’ diagnosing, problem solving, and
presentation skills.

Interactive tutorial class: This class is designed with the goal of encouraging more
interactions among students and more experiential learning based on a student-centered
approach. Through different activities (e.g., experimental games, simulations, role play, case
studies, experiential exercises, in-class exercises, in-depth discussions based on newspaper
and professional articles), students are provided with opportunities to apply theories to
explain practical problems in the workplace and come up with creative solutions.

In addition, organizations rely on groups and teams to perform key functions. Thus, being an
effective team member is increasingly important in modern organizations. To develop and
practice group skills, students will have opportunities to work as a team during the entire
semester. Many class exercises and smaller assignments will be given to work as teams over
the course of the semester. Student work teams are required to complete a team presentation
and will receive hands-on coaching provided by the tutors.

ASSESSMENT OF STUDENT PERFORMANCE

Assessment components include a team presentation, team written report, general quizzes,
mid-term quiz, and final examination. The assessment tasks require students to demonstrate
their basic understanding of management functions and to analyze business situations and
problems by applying conceptual frameworks of behavioral and other sciences; identify and
assess one’s teamwork, leadership, and decision making process; and evaluate business and
management issues from an ethical and responsible perspective.

ASSESSMENT WEIGHTINGS

10% Tutorial participation

15% General quiz
30% Team project (presentation and written report)
45% Final examination
• For a make-up exam/quiz, you need to apply (See Appendix A), and if granted, it will be
in an essay question format without choice of questions.

Textbook

Schermerhorn, J. R., & Bachrach, D. G. Introduction to Management. Hoboken, NJ: Wiley

& Sons, 13th edition, 2018.

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TIME-TABLE

Week Date Lecture Topic Chapter Tutorial Activities

1 Jan 11/14 What is management? 1 No tutorial

2 Jan 18/21 Decision-making 7 Break the Ice/Group Formation

Overview of assessment

3 Jan 25/28 Motivation (I) 16 Personality assessment (MBTI)

Submit group formation form
General Quiz I due on CAVNAS

4 Feb 1/4 Motivation (II) 16 Critical Conversation

Bonus point activity #1 due; actual
due date will be announced in class

5 Feb 8/18 Individual Behavior 15 Jungle Survival

6 Feb 22/25 Communication & Negotiation 18 Island Escape

General Quiz II due on CAVNAS
on Feb 25

7 Mar 1/4 Organizational Culture 4, 12 Group Presentation Tips

8 Mar 8/11 Managing Teams 17 Group 1 presentation

9 Mar 15/18 Cross-cultural Management 4, 5 Group 2 presentation

General Quiz III due on CANVAS
on Mar 18

10 Mar 22/25 Well-being & Happiness a Work --- Group 3 presentation

11 Mar 29/ Social Responsibility & Ethics 3 Group 4 presentation

Apr 1
12 Apr 12/15 Leadership 14 Group 5 presentation
General Quiz IV due on CANVAS
on Apr 15
Bonus point activity #2 due; actual
due date will be announced in
class.

13 Apr 19/22 Leadership & Exam Review 14 Tutorial Peer evaluation

Exam review

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Team Project – Presentation (15%)
General
• Each team will lead a presentation (5-6 members).
• Each team should decide which topic they want to present and notify the tutor
on/before Week 3. It can be any one of the lecture topics presented in this course
outline.
• The sequence of presentation will be randomly assigned by the tutor. Note that early
presenting groups will have less time to prepare for the presentation, but more time to
prepare for the final paper. Similarly, late presenting groups will have more time to
prepare for the presentation, but less time to prepare for the final paper.
• Prepare a hard copy of presentation slides to your tutor during the presentation. Soft
copy of the slides should be sent to tutor right after the presentation.

Specific guidelines
• Each team will have 25-30 mins to present.
• Conduct different activities to present your ideas e.g., role play, games, debate, group
discussion, formal presentation, etc.
• You should present something new to the audience. In the past, the best
presentation teams would present ideas and theories which even I did not know about.
• To present something new, you should conduct an intensive search in the library to
find new ideas, theories, or cases. I discourage students to repeat the content in the
textbook in their presentations, but I accept those presentations using different
perspectives to interpret and apply the ideas in the textbook.
• You should use no more than 5 mins to introduce the objectives and the main theories
covered in your presentation. If you want to use a case, you should briefly introduce
the background of the case.
• Then, in the next 20 mins, you should get all audience involved in your presentations
through games, debates, group discussions, or simulations. In the past, the best
presentation teams would invite members of the audience to present their ideas, give
comments, and participate in role-play games.
• Finally, you should use 5-10 mins to conclude by linking the key messages you want
the audience to learn from the activities in your presentation. You should critically
relate your own views with the views of the audience.
• You should use at least 3 academic references to support your ideas.

Key to success
• Do not talk more than 10 minutes in your presentation; get the audience involved.
• Focus on one or two key messages throughout your presentation. Do not talk about
everything in the area.
• Link the audience’s responses to the key ideas you want to present.
• All activities in the presentation should be designed to help your audience understand
your key messages.
• Try to show off your creativity and critical mind.
• An easy way to demonstrate your creativity and critical thinking is to choose a
controversial topic or create some arguments in your presentation. Inspire the
audience to debate with you.
• Use at least 3 academic references to support your arguments and ideas.

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 • Don’t forget to list all the references on the corresponding slides.
• Practice your presentation; rehearse multiple times.
• Consult your tutor at least two weeks before the presentation. Very often, the
tutor can give you a lot of good ideas of how to run the presentation.

Assessment criteria:
1. The extent to which your team can present your ideas clearly
2. The extent to which your team can get the audience involved in generating creative
solutions to the problems in the case
3. The extent to which can demonstrate that you understand relevant theories
4. The extent to which you can produce distinctive views about the case
5. The extent to which your team can link your own ideas to the ideas elicited from the
audience
6. The extent to which your team can apply relevant theories and models to solve the
problems in the cases using at least 6 references
7. The extent to which your team can manage the time properly
8. The extent to which your team can plan, organize, lead, and coordinate the whole
presentation constructively and smoothly
9. The extent to which your team can present a clear line of argument
10. The overall impression that you create

Peer evaluation (between-group): You are also required to provide evaluation on the
performance of other teams’ presentations. Your tutor will provide you with more instruction.

Team Project – Written Report (15%)

Based on the above team presentation, your team will provide a professional report (15-20
pages, double-line spaced, excluding references, figures and tables).

Submission Deadline: Friday of Last Week of Lecture (Week 13), 5pm. Unless your tutor
has indicated otherwise, you should submit a hard copy to the Department of Management.
A soft copy should be uploaded on Canvas “turn-it-in” assignment on the same day before
the deadline. Please check the possibility of plagiarism by looking at “turn-it-in” report
by ensuring that the overlapped texts do not represent plagiarism.

Requirements: When you hand in the report, please staple the paper together. Do not use
any form of plastic cover or binding. A coversheet must give the following information:

− Tutor name
− Student names
− Student no.
− Session no.
− Subject code (CB2300)

No late submission is allowed. Every single day of late submission will result in a
deduction of one sub-grade (e.g., from B+ to B).
Recommended Report structure
1. Introduction
Why this topic is important? Highlight your study’s insight briefly.
2. Problem/issue identification

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 Present the major concepts or real world problems/issues you want to address. What
were the problems/issues that triggered the need to handle them with management
concepts?
3. Analysis
This is the main part of your report. Identify relevant concepts, models, and theories
of management to analyze the problems/issues. You can also analyze the
experiments/activities conducted in the presentation to illustrate the extent to which
they support your ideas.
4. Recommendation/Implications
Suggest how the issues/problems can be handled in a more effective way. Provide
explanations and justifications for the practical recommendations to managers.
5. Future research direction/Limitation (optional)
Try to identify some possible directions for future studies or some limitations of your
study.
6. Conclusion
Highlight your take-home messages.
7. Reference - Be sure to list the sources of information you used to complete your
report.

Note: At least 3 scientific references should be used to support your ideas.

Assessment Criteria:
1. English writing
2. Identifying an interesting problem/question
3. Applying appropriate theories and models relevant to the topics they choose
4. Thinking about the problem/question from different perspectives
5. Obtaining greater understanding of the nature of the problem/question
6. Presenting a clear line of reasoning and using convincing evidence to support their
reasoning
7. Coming up with a set of good arguments
8. Creating new and useful ideas for solving/answering the problem/question
9. Searching out new methods, approaches or instruments to solve/answer the
problem/question meaningfully
10. Using proper and adequate references and data (primary or secondary) to support their
arguments

Peer Review (within-group) in relation to the above group project (presentation + written
report) will be conducted (see Appendix B). A group member who has not contributed 100%,
as deemed by a majority of his/her group members, will have his/her score on the project
deducted accordingly. Please return Appendix B to your tutor in Week 13 tutorial.

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Tutorial Participation (10%)
Your final grade will be awarded based on your performance in tutorial activities and your
attendance. Please refer to the Tutorial Outline for details.

The students are expected:

1. to come on time and pay attention in the classes.
2. to be prepared well before the class.
3. to actively participate in class by answering questions from the tutor in the tutorials,
engaging in the question and answer sessions during students’ presentations, or
making worthwhile contributions to other class discussion sessions.
4. to observe common courtesy and respect.

Note: Both in class and during tutorial session, you will be rewarded with extra credit for
constructive participation. Each participation coupon will count toward .25% toward your
final grade. This means you may gain potentially 26 participation coupon, totaling 6.5% of
your final grade.

General quizzes (15%)

The general quizzes ensure that you are learning throughout the semester. The content of the
general quiz will reflect a comprehensive coverage of the course material.

Final Examination (45%)

The 2-hour, closed-book final examination will cover all content delivered and performed
during the course.

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 Appendix A

Policy on Test and Examinations

Test and Examination

Under normal circumstances, request for arranging a make-up quiz and examination
will not be entertained unless there is a strong justification and the provision of
written proof (e.g. from a registered medical doctor or from the employer on the
company letter head). If, after careful consideration, there is ground for taking the
make-up quiz and examination, the newly-prepared quiz and examination paper will
likely be in essay format.

Please note the following policy set by the ARRO on Illness or other Circumstances
Affecting Assessment:

A student who believes that his/her ability to attend an examination, or in-course

assessment with a weighting of 20% or above, has been adversely affected by
circumstances beyond his/her control must submit the case, with documentary
evidence, to his/her home department following the procedures stated on the
University website, as soon as possible and no later than 5 working days of the
scheduled date for completing the affected examination or assessment.

The home department of the student will investigate the case, in consultation with the
course-offering department. Only compelling reasons such as illness, hospitalization,
accident, family bereavement or other unforeseeable serious personal or emotional
circumstances will be considered. The decision of the home department is final.

If the case is justified and substantiated, the decision will be conveyed to the
Assessment Panel which will determine whether to offer the student a make-up
examination or coursework or other alternative assessment. Where assessments for
more than one course are affected, it is the responsibility of the home department to
inform all relevant Assessment Panels. The Assessment Panel may also adjust the
grade of the student if deemed appropriate.

(Source: www.cityu.edu.hk/arro)

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 Appendix B
Peer Evaluation Form
(For your Group Project including Presentation and Written Report)

Your Name: ________________________________________________________

Student No: ________________________________________________________

Tutorial No: ________________________________________________________

Group No and Topic: _________________________________________________

Date of Presentation: _________________________________________________

Part A: List your responsibilities and what parts of the project you were responsible for.
Report on all tasks connected with the project, including presentation, discussion, scientific
paper reading and analyzing, theory building, data collection, design and organizing
activities, writing editing, typing, and visual preparation etc.

Part B: Objectively evaluate the contributions of your team members. You should make
this evaluation by YOURSELF only, not jointly with your team members. Your evaluations
are confidential. Upon completion, please return it to your tutor directly on Week 13.

Score: 2 - Poor 4 - Fair 8 - Good 10 – Excellent (or between 1 to 10)

Team Members Major Contributions Score

1.
2.
3.
4.
5.
6.
7.

Other Comment:
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_
Thank You

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