Marketing Training

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Make Your Marketing Effortless

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What is Marketing?
Marketing is the activity, set of institutions, and processes for
creating, communicating, delivering, and exchanging offerings that
have value for customers, clients, partners, and society at large.
(Approved October 2007)



American Marketing Association Board of Directors.
Who Am I?
Entrepreneur

Failed 3 times

Quality Assurance Engineer

Business Consultant
Marketing is not a Game of Darts
Is it Hard?

Not if you know the secret


Adwords
Telemarketing

Faxes
Facebook
Networking
Email
Newsletters

Adwords Direct Mail


Public
Speaking

Forum
Advertising
There's Only

Understanding the customers

To create a set of processes

To add value to the customers

This slide is grammatically incorrect


• Marketing is
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Why Bother?
Create products people want to buy

Stop wasting Money on channels that don't work

Sell more to existing customers

Know exactly where to find your customers

Make more money

Make a difference
Who is Your Customer?
Think of Key Descriptors
Senior Bank Executive?

College student?

Single Mom?

DJ?

Newly Married?
Customers are Complex
They don't just fit into one
"bucket"

But, they fill each bucket


slightly differently

College student might spend


more time on humor sites
while a mom might spend
more time on recipe sites
Your Product May Have
Different Types of Customers
Exercise
Create a Customer Avatar

Who am I?

What do I spend most of my time doing?

Where do I hang out?


Name:
Role:

3 Key Descriptors

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-

-
What keeps me up at night?

This is the most important question


you need to ask yourself
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We are mostly wrong

The key is to not waste


too much time or
money being wrong
Your Hypothesis

I think ______________

I will ____________

I will measure __________


• I think:

• I need to:


• I will measure:
Compete on Value
Produce Value that
Customers Want
• Solve
• Save
• Provide
• Deliver
• Supply
• De-stress
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• Only the work that adds value to ___________ is
actually productive work
Selecting the Right
Advertising Medium

Where does _________


hang out?

How do they currently


buy things they need?
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Exercise

Where would you advertise if you


wanted to market to you?
Now, Make your
Marketing Effortless

Use what you have created today to put


together your marketing plan

Execute your marketing plan


Thank you for attending!
Questions?

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