Professional Documents
Culture Documents
Marketing Training
Marketing Training
Marketing Training
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What is Marketing?
Marketing is the activity, set of institutions, and processes for
creating, communicating, delivering, and exchanging offerings that
have value for customers, clients, partners, and society at large.
(Approved October 2007)
American Marketing Association Board of Directors.
Who Am I?
Entrepreneur
Failed 3 times
Business Consultant
Marketing is not a Game of Darts
Is it Hard?
Faxes
Facebook
Networking
Email
Newsletters
Forum
Advertising
There's Only
Make a difference
Who is Your Customer?
Think of Key Descriptors
Senior Bank Executive?
College student?
Single Mom?
DJ?
Newly Married?
Customers are Complex
They don't just fit into one
"bucket"
Who am I?
3 Key Descriptors
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What keeps me up at night?
I think ______________
I will ____________