Ms Grace: GRACIELA WINATA (20200100104)

Mr. Andry : Andry Shevchenko (20200100103)

Mr. Andry: *phone calling

Ms. Grace : Hello, Good Morning, this is Grace, the Marketing Director of BangBang’s Company.

Mr. Andry: Morning, Ms. Grace, I am Andry, the European Sales Manager of the Bangbang’s company.
Do you have time? I'd like to talk about when and where the focus of group meeting for the BangBang’s
new range coffee machine take place.

Ms. Grace: Oh Mr. Andry, I just wanted to call you. Alright, maybe about an hour from now. I also need
to note down the meeting time and place.

Mr. Andry: Okay, I will explain. The Focus of group meeting for the Bangbang's new range of coffee
machines take place at the Commercial Institution Building, 20 Concessions 2482 BN Amsterdam. The
meeting will held at 10:00 am on Thursday, August 25.

Ms. Grace: Okay, oh wait, may I suggest some people to attend the meeting? These people are very
competent to help market new coffee machines.

Mr. Andry: Oh it's okay, who is that person? I'll tell the meeting committee later to make more seats
available for them.

Ms. Grace: She is Elisavet Efstathiou (efstetiou). She is a marketing consultant based in Athens, Greece.
And another one is Katjja Buchholtz (bukolts). She is the head buyer for a department store in Munich,
Germany.

Mr. Andry: Do you have the telephone number or email address of them? so I can send them a meeting
invitation.

Ms Grace: Oh of course, the email of Ms. Efstathiou is e.efstat@nirmarkt.com. Her phone number is 812
275 6381

Mr. Andry: Okee, and others?

Ms. Grace: I don't have email of Ms. Buchholtz. But I have her phone number. 361 339 4032.

Mr. Andry: Alright, after this I immediately inform them about the meeting.

Ms. Grace: Thankyou. By the way Mr. Andry, what about last month's sales in France?

Mr. Andry: Ohh yes, the sales are pretty good. Total sales in France reached 5.6 million euros. All staff
worked very well.

Ms. Grace: I am very proud and happy to hear that. Did they increase or decrease?

Mr. Andry: Sales were 9% higher than the same period last year.
Ms. Grace: Good job Mr. Andry. Then, I will contact my colleague Mr. James, the head buyer of
department store in France to attend our company meetings in Amsterdam. Because he can also help to
increase our sales in France for the better.

Mr Andry: Thankyou for the initiative Ms. grace. Maybe that's all I want to say.

Ms. Grace: Okay. I will contact you later for the confirmation of Mr. James.

Mr Andry: I will also contact you for the confirmation of Ms. Efstathiou and Ms. Buchholtz.

Ms. Grace: Thankyou for the information Mr. Andry, I hope our meeting will held smoothly and bring
good results.

Mr. Andry: You are welcome, Ms. Grace. I also hope so. Okay, I would to close this call. Good morning.

Ms. Grace: Well, Good morning.