Monitor project communication

This process used to be called ‘control communications,’ but was updated in the sixth edition
of the PMBOK. Despite the title change, the process is the same. It involves monitoring and
controlling project communications throughout the entire lifecycle.

This may include the confirmation of the following:

 Communications went out as planned

 They were received by the proper stakeholders

 Messages were understood

 Any relevant feedback was provided to the appropriate project members

The actual type of monitoring, including method and frequency, should be a part of the
project communication management plan.

How to be successful at project

communication management
Excellent communication is a critical component of project success. In fact, poor
communication is one of the main reasons a project can fail. Project communication
management ensures that does not happen.

Successful project managers use formal and informal communication methods across various
channels. This helps increase the chances that messages are received. Use simple language,
stick to relevant topics, keep messages concise, and include all information in one place to
reduce your chances of communication failure.

The following communication management skills can also increase a project manager’s

chances of success:
  Strong active listening skills

 Proficient writing skills

 Excellent speaking ability

 Asking questions and probing for more information

 Setting and managing expectations

 Motivating people to become and stay engaged

 Conflict resolution skills

 The ability to summarize and recap what you’ve heard

Why use Wrike for project

communication management?
Wrike’s project management platform is a powerful tool for project managers. It is intuitive,
easy to use, and versatile enough to be tailored to your specific project needs. Wrike also has
a variety of features that can help project managers increase and improve communication
throughout their various project stages.

These include:

 Custom request forms: By automating requests, project managers can efficiently

communicate task requirements in seconds, and add extra information in custom fields.

 @mentions: Tag a team member to send a notification directly to their Wrike inbox. This

ensures that no messages are lost in unread emails.

  Integrations: Keep all your project communication on one platform by integrating Wrike

with your favorite messaging apps, including Slack and Microsoft Teams.

 Live Editor: With this tool, you can edit task descriptions in real-time, meaning several

people can communicate changes quickly with each other. This is especially useful for

remote teams working together on a group project. 

 Calendars: Share updates in team calendars, so that everyone is kept in the loop. Edit

project deadlines and due dates easily.

Take a tour of Wrike’s work management platform and find out how you can boost your
project communication management.

Further reading:
 4 Reasons Why Communication Fails (And What To Do About It)

 6 Strategic Ways to Keep Your Team Communication Streamlined

 5 Most Common Mistakes in Managing Multiple Projects: Communication Breakdown

(Part 5 of 5)

 5 Ways to Save Your Team from Communication Breakdowns

 The 5 Ws of Virtual Communication