DHUHA

AMMAR
CV
PROFILE
WORK EXPERIENCE
My name is duha Ammar , I speak 3 –
Languages: Arabic, English, Turkish. Customer support
I’m native in English and Arabic. 2017–2019
I’ve worked as customer service for  3years Responding to live Chats, emailed support requests, and customer enquiries, Help
ensure that our customers receive fast, friendly, and professional support, troubleshoot
I also have experience in data entry and product issues, reproduce them for THE dev team when necessary and keep track of
translating for 2 years.  their status.

Translator
2015-2020
CONTACT Translating audio and videos English to Arabic.
PHONE: Translating paragraphs/books Arabic to English or English to Arabic.
+966597500953
Administrative Assistant
EMAIL: 1- Planning and scheduling* 2- Many tasks simultaneously 3- Proficiency in working with
Dhuhaammar@outlook.com MS Office programs, MS Excel* 4- Flexibility in dealing with clients and providing solutions to
various problems 5- Coordination between departments and units working in solving
administrative and operational problems daily
HOBBIES
Digital art ABOUT ME
reading
coloring  Well-developed customer service skills
ping pong  A natural curiosity and aptitude to solve problems
 A motivated, energetic and goal-driven approach to work
 An outgoing and friendly personality
 Strong written and verbal communication skills
WISDOM  The capacity to think-on-your-feet
 An attitude of continual learning, development and openness to feedback
Work does not have age,  Experience in the software and technology space (ideally providing support or
Age is the mind. customer service.)

SKILLS

2+ years experience in a client services role (phone and email outreach) working with ... 91%

tech troublesh... 79%

basics of we... 80%

over time w... 85%

organazing, t... 100%

fast typing or transl... 100%

Multi... 90%