Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 1 of 17

EXHIBIT 6
 847 05:29 :56p.m .
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 FW: Urgent: Closing on 02/17/17 II Case Number 301389121 11 Willie Holmes
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 3 of Page
17 I of 4

FW: Urgent: Closing on 02/17 /17 II case Number 30138912111 Willie Holmes
LR Assignment Processing
Sent: Wednesday, March 01, 2017 4:31 PM
To: Lien Release Customer Research
Importance: High
Attachments: AOM from Chase to MRS LLC.pdf (13 KB)

Please see email below

Thanks,

LR Assignment Processing

From: Escalated Lien Release CR

Sent: Wednesday, March 01, 2017 1:50 PM
To: LR Assignment Processing
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 30138912111 Willie Holmes

From: Tangog, Genalyn X

Sent: Tuesday, February 28, 2017 11:38 AM
To: Escalated Lien Release CR
Cc: Customer Service Lien Release
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 30138912111 Willie Holmes

Homeowner WILLIE HOLMES called today needing to get answer today kindly reach out to his phone
989.751.1797

This Is very urgent MATTER customer buyer need to have an answer TODAY otherwise they will back out.
because his house will be foreclosed on at the end of March needing immediate assistance

From: Smith, Amanda JO

Sent: Saturday, February 25, 2017 1:20 AM
To: Davis, Karen X; Wright, William G
Cc: Customer Service Lien Release
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 30138912111 Willie Holmes

Willie called and is waiting for the SOM to be sent to the county because his house will be foreclosed on at the
end of March if he does not get it sold. He has asked that we work as fast as possible so he can have it quick. I
have advised it does take time but I would please the request .

https ://we bmail .jpmchase.net/owa/1 ien.release. custom er.research@jpmchase.com/?ae=Item&t=IPM.N ote& id=R.. . 3/6/20 17
 FW: Urgent:
Case Closing on 02/17/17 II Case Number 30138912111
1:15-cv-00293-LTS-JCF Document 191-6
Willie HolmesFiled 06/15/17 Page 4 of Page
17 2 of 4

Comment# Datemme: 02/23/2017 User ID: Caller Type: INTERNAL App: lnBox
11 05:39:20 PM e308967 PARTNER

Assignment has been completed and being sent to the 3rd party ..

Thank you

llnianda Jo.- Smifi't I JPMorgan Chase Bank, N.A. I Sr Specialist II I Executive Office Support Group/
Mortgage and Home Equity Banker Services/Lien Release I 3415 Vision Drive Columbus, Ohio 43219 IFax
16148162170 IEmail: Amanda.jo.smith@chase.com

From: Ford, catina D

Sent: Thursday, February 16, 2017 2:59 PM
To: De Luna, Jaynielou; LR Assignment Processing
Cc: Customer Service Lien Release
Subject: FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes

Good afternoon,
In order to process this request we need all recorded mortgages assignments and satisfactions and proof of
payoff. We only received a cover page with no documents. I have called the original requestor to ask them to
send us all the required documentation to expedite their requests.

Thanks,

Catina Ford
MB Doc Ops Document Execution I Document Execution I Loan Administration I Core Servicing I 780 Kansas Lane, Monroe, LA 71203 I
Office : 318-432-6276
catina .d.ford@chase.com

From: De Luna, Jaynielou

Sent: Thursday, February 16, 2017 1:39 PM
To: LR Assignment Processing
Cc: Customer Service Lien Release; Ford, Catina D
Subject: Urgent: Closing on 02/17/1711 case Number 301389121 11 Willie Holmes

Hi Assignment Team,

H/0 called and would like to know where we at on this request.

He said that they have a closing tomorrow (02/17 /17) and would like to receive an update at 9897511797.

https://webmail.jpmchase.net/owa/lien.release.customer.research@jpmchase.com/?ae=Item&t=IPM.Note&id=R... 3/6/2017
 FW: Urgent: Closing on 02/17/1711 Case Number 30138912111 Willie Holmes
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 5 ofPage
17 3 of 4

Assignments - Internal Processing - 02/1312017 04:'19:32 PM Case Activity - Route

301189121

customer Activity Details

Status: OPEN User ID: Ulanda Willis
Case OWner. Catina Ford Number of Comments: 2
Servtce Level Quote: 10 Contact Method: E-Mail

' case Comments •

Comment# Date/Time: User 10: Caller Type: App: MB'ti/S
1 02/13/2017 04:19:32 u698382 PRIMARY
PM

Rec'vd an email from (Gayumba, Mark H) AOM RUSH REQUEST FROM CHAS
E TO MRS LLC LOAN #: 0011884533 closing mi 02/17/2017 WILLIE J HOL
MES

stating:
Please see attached letter from MRS LLC confirming that the loan w
as transferred to them on 2009 but an Assignment of Mortgage was n
ot prepared showing the service transfer . They are requesting an A
OM from Chase to MRS LLC so they could process the release on thei
rend. The Home Owner is at the branch requesting this to be rushe
d and According to him they need this on Friday 02/17/2017 or earl
ier. Kindly expedite per H/0 request. If you need to reach out to
MRS LLC we can contact Caroli.neat phone# (954)-617-8112 and fax
#: (561)-893-9808 .

Comment# Date!Time: User 10: Caller Type: App:CS

2 02/13,12017 04:20:24 u698382 UNVERIFIED Reassign
PM

Reassigned from Ulanda Willis to Catina Ford

Thanks,

Jaynie Lou A. De Luna I Specialist II - Specialty Services II Mortgage Banking Customer Service Center II JP Morgan Chase
Bank, N.A. - Philippine Global Service Center I 12F Net Plaza Building, 31st Street corner E Square Zone, Crescent Park West,
Bonifacio Global City, Taguig City, Philippines 1630

Email: jaynielou.deluna@res tricted .chase.com

https ://webmail Jpm chase.net/owa/lien .release. customer.research@jpm chase.com/?ae=Item&t= IPM.Note&id =R... 3/6/20 17
 FW: Urgent: Closing on 02/17/17 II Case Number 301389121 II Willie Holmes
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 6 of Page
17 4 of 4

From: Gayumba, Mark H

Sent: Tuesday, February 14, 2017 4:25 AM
To: LR Assignment Processing
Cc: Customer Service Lien Release
Subject: AOM RUSH REQUEST FROM CHASE TO MRS LLC LOAN#: 0011884533 closing on 02/17/2017 WILLIE J
HOLMES

Good Day,

Please see attached letter from MRS LLC confirming that the loan was transferred to them on 2009 but an
Assignment of Mortgage was not prepared showing the service transfer. They are requesting an AOM from Chase
to MRS LLC so they could process the release on their end. The Home Owner is at the branch requesting this to
be
rushed and According to him they need this on Friday 02/17/2017 or earlier. Kindly expedite per H/O request. If
you need to reach out to MRS LLC we can contact Caroline at phone# (954)-617-8112 and Fax#: (561)-893-9808.

Thank you so much.

https ://webmail .jpmchase .net/owa/lien.release. customer.rese arch@jpmcha se.com/?ae=Item&t= IPM.N ote"&id=R. .. 3/6/2017
847 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed07:29:29
06/15/17
p.m. Page017
02-21-2 7 of 17 2 /4

Chase (Mail Code OH4-7399)

P.O. Bo,c 183222
Columbus. OH 43218·3222
For Undeliverable Mail Only
CH AS EO
Febmary 09, 2017

Willie J. Holmes
2327 State Street
Saginaw, Ml 48602-3964

We've enclosed the inf'ormation you requesk.-d

Accoµnt; 0011884533
Property Addres$: 3115 Harold Street
Saginaw, Ml 48601•0000

Dear Willie J. Holmes:

TI1ank you for contacting u!\ about your mortgage loan.

We've enclosed the document.(s) you requc$1.ed for your loan.

If you have any questions, plea$!;) call us al one of the numbers below.
We appreciate your business.
Sincerely,

Chase
1-800-848-9 l 36
l-800-582-0542 ITY
www .chase.com

Esta comunicaci6n contiene infonnaci6n importante acerca de la

cucnt,i. Si tienc alguna preguntu o necesit.1
ayuda r,arn traducirla, comunfquc~e con nosotros llamando al J-800-8
48-9136.
Enclosed:

CR45118
YE99.'i

y(Jl,l ~ H.
\ J)1sc,l¼e£ or (Y]o!Z_10 AG ~ ·f
Feb. 7. Case
2017 1:15-cv-00293-LTS-JCF
5:nPM Nc .1Page
Document 191-6 Filed 06/15/17 139 8P.of 117

Fax
s &A Capital Partners, Inc.
151 Fidelity Loan Servcing, LLC
Mortgage Resotution Servicing, LLC
2901 Clint Moore Road, Suite 410
Boca Raton, FL 33496
Ph: 888-300-5961
Fax: (561) 893-9808
Email: ciaeino@saeapitalpartners.com

To: Gary Phfllips at Chase From= Caroline lacino

Fax: 602-714-3930 Pages: 1 total

Phone: Date: 2)7/2.017

Re: Willie J Holmes CC:

3115 HAROLD ST
SAGINAW, Ml 48601
Loan no 11884533
Last 4 of SSN 1178

Urgent For Review Please Comment Please Reply

• Comments:

H[ Gary, we spoke on the phone yesterday & you asked me to Fax my

request to you for the Assignment of MTG.
RECAP:

Mortgage Resolution Servicing, LLC purchased this loan from Chase

2/15/2009. We never received the file from Chase.

Can you please send me an Assignment of Mortgage transferring the

loan from Chase to
Mortgage Resolution Servicing, LLC

Our address for the Assignment is at the top of the Fax

 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 9 of 17

Larry Schneider

From: Caroline Iacino

Sent: Wednesday, May 11, 201610:29 AM
To: Larry Schneider
Subject: 1,500 settlement offer Willie holmes MRS
Attachments: FAX_20160510_1462913299_132.pdf

Attached is the settlement offe r for 1,50

0

Willie holmes MRS

From: Brad Axel

Sent: Tuesday, May 10, 2016 4:57 PM
To: Caroline lacino <ciacino@sacapitalpa
rtners.com>
Subject: Fwd: eFax message from 989 790 7674
- 1 page(s), Caller-ID: 1-98 9-79 0-76 74

Brad Axel
2901 Clint Moore Road. 410
Boca Raton, FL 33496

Begin forwarded message:

From: eFax <messagc,;iv.inbound.efax.com>

Date: May 10, 2016 at 4:48:19 PM EDT
To: <brad(@sacapitalpartners.com>
Subject: eFax message from 989 790 7674
- 1 page(s), Caller-ID: 1-989-790-7674

~ F a x'· Foxing Sim plifi ed

You have a new fax!

To view your fax, see attached or login

here.

Fax Details

Caller Id:
1-989-790- 767 4
Received:
2016-05-10 20:48:19 GMT
Type:
Attached in pdf
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 10 of 17

Num ber of pages:

1
Reference #:
chd_did7-1462913264-15618939808-132

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 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 11 of 17
Ma~ 10 16 04:4 9p TRIC ITYP RINT
989 790 7674 p. l

✓ -- -.

_-~._I _ _ _·----~~'(4=11--_----,,.,--__
_(L:-

-----

----------~--------
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 12 of 17

CHASE FAX COVER SHEET

Date:5:9/2016

If you do not receive a clear transmission, please

call us at the Customer Care number referenced below
.

Deliver To; Willie J. Holmes Sent From: Chase (OH4-7302)

3415 Vision Drive
Fax: (561) 893-9808 Columbus, OH 43219-6009

Confidentiality Notice:

Per your request, the documents were sent via the

fax number provided to Chase by you or your
representative. If you do not receive any or all of
the pages properly, please call us at (800) 848-9136.
transmission is only intended for the use of the indiv This
idual or entity to which it is addressed, and may conta
information that is confidential or privileged unde in
r law.
recipient, you are hereby notified that retention. disse If the reader of this message is not the intended
mination, distribution, disclosure, printing, copying,
use of any of the information contained in or attach or
ed to this fax is strictly prohibited. If you received
fax in error, pleao;e notify the sender immediately this
by telephone and destroy the original. Thank you.
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 13 of 17

Chase (OH4- 7302)

3415 VIS ion Drive
Columbus, OH 43219-6009 CHASE O
May 09. 2016

Willie J. Holmes
2327 State Street
Saginaw, MI 48602-3964

Youi· Verification of.Mortgage (VO:M) information

is listed below and enclosed
Account:
Property Address: 311 S Harold Street
Saginaw. MI 48601-0000
We recently received a request for information about
the mortgage loan account above. Please see the table
below for details about your account.

Loan Infm·mation

Loan Type Conventional Without PMI

Origination Date 11!25/1998
Original Loan Amount $17,600.00
Interest Rate 13.9000%
Maturity Date 12i2/2013
Original Tenn 180 months
Remaining I enn 76months

Balance Infol'mation

Principal Balance $0.00

Escrow Balance $0.00
Late Charges Due $0.00
Fees Due $0.00
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 14 of 17

Payment Information

Principal and Interest Payment $207.15

Escrow Payment $46.15
Subsidy Payment $0.00
Total Monthly Payment $253.30
Next Due Date 9/2/2007

We've also enclosed a Verification of Mortgage (VOM)

form,
your account and replaces any previous fonns you've received. which includes additional information for

If you have questions, please call us at one of the telephone numb

business. ers listed below. We appreciate your

Sincerely,

Chase
1-800-848-9136
1-800-582-0542 TTY
www .chase.com

Enclosed:

- Verification of Mortgage (VOM) fonn

CR31904
CC505
 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 15 of 17

Larry Schneider

From: Larry Schneider

Sent: Monday, May 09, 2016 5:21 PM
To: Caroline Iacino
Subject: Re: Willie Holmes MRSFW: {eFax] You have
a new fax from unkn own - 3 page(s), Calle
ID: 1-800-396-9402 r-

How do we know it was assigned to us? If it is

paid off and has no balance, how do he know that
file a satisfaction? Why would he be calling us? Chase didn't

Sent from my iPhone

On May 9. 2016 , at 4:26 PM, Caroline lacino <cia

cino(w,sacapitalpartncrs.com> wrote:
I can pull Title on our end if you'd like?

From: Caroline lacino

Sent: Mon day, May 09, 2016 4:26 PM
To: Larry Schneider <larrv@sacapitaloartner
s.com>
Subject: RE: Willi e Holmes MRSFW: (efax ]
You have a new fax from unkn own - 3 page
800-396-9402 (s), Caller-ID: 1-

I just talke d to the borr owe r and he said

he has a few buyers but there 's no sale
in process

From: Larry Schneider

Sent: Mon day, May 09, 2016 4:18 PM
To: Caroline lacino <ciacino@sacapitalp
artners.com>
Subject: RE: Willi e Holmes MRSFW: [eFax
] You have a new fax from unkn own - 3
800-396-9402 page(s), Caller-ID: 1-

Is it on the MRS list? How much does it

show as owing? Have the borr owe r tell
send us a copy of the title com mitm ent. the title comp any to

From: Caroline lacino

Sent: Mon day, May 09, 2016 3:59 PM
To: Larry Schneider <larry@sacapitatpartne
rs.com>
Subject: Willi e Holmes MRSFW: [eFax] You
have a new fax from unkn own - 3 page(s),
396-9402 Caller-ID: 1-800-

Larry,
Borr owe r called aski ng for a release be
he's trying to sell the prop erty
i wen t ove r the bala nce and pay off. He
said he paid it with Cha se & that Cha se
him the loan has a $0 bala nce . I asked advi sed
him to call Cha se bac k to get this in writi
gav e him our fax num ber for Cha se ng and
Prev ious note s indic ate that borr owe r kne
w ther e was a bala nce owed .
Attached is the FAX from Chase showing
$0 balance

1
 Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 16 of 17

Caroline

From: Brad Axel

Sent: Monday, May 09, 2016 3:55 PM
To: Caroline lacino <ciacino@sacapitalpartne
rs.com>
Subject: Fwd: [eFax] You have a new fax from
unkn own - 3 page(s), Caller-ID: 1-800-396-94
02
Were you expecting this fax?

Brad Axel
2901 Clint Moore Road, 410
Boca Raton, FL 33496

Begin forwarded message:

From : eFax <message(@inbound.efax.com

>
Date: May 9, 2016 at 3:53:34 PM EDT
To: <bradu,; sacapitalpartners.com>
Subject: (eFax) You have a new fax from
unk now n - 3 page (s), Call er-I D: 1-
800- 396- 9402

Fax(\", Faxing Simp lifie d

You have a new fax!

To view your fax, see attac hed or login here

.

Fax Details

Calle r Id:
1-800 -396- 9402
Received:
2016 -05-0 9 19:53 :34 GMT
Type:
Attached in pdf
Num ber of pages:
3
Reference #:
pdx_did2- 1462 8235 54-15 6189 3980 8-46

With eFax, did you know you can:

- Send faxes from your sma rtpho ne or
table t
- Sign and edit faxe s with no print ing requ
ired
- Send large files by ema il (up to 3GB )

Learn mor e>>

2
Case 1:15-cv-00293-LTS-JCF Document 191-6 Filed 06/15/17 Page 17 of 17

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