ENGLISH FOR HOTEL AND TOURISM

HOTEL
HOW DO YOU THINK ABOUT
HOTEL ?
Receptionist
Costumer
 WHO ARE THEY

Before that, we should know how to

greeting
How to greet others in English

Hello!
Good morning
Good day
Good afternoon
Good evening
 RECEPTIONIST
a person employed in an office or other
establishment to answer the telephone, deal
with clients, and greet visitors.

Seseorang yang dipekerjakan di kantor atau

tempat lain untuk menjawab telepon, berurusan
dengan klien, dan menyapa pengunjung.
https://slideplayer.info/slide/12881256/
 COSTUMER
A person or organization that buys goods or
services from a store or business.

Orang atau organisasi yang membeli barang

atau jasa dari toko atau bisnis.
 Two ways how booking hotel
• Booking hotel by phone
- Make a reservation
• Come directly to the hotel
 Conversation
Receptionist : I would like to make a hotel reservation.

Guest : What day will you be arriving?

Receptionist : I will be arriving on September 17th.

Guest : How long will you be staying?

Receptionist : I need the room for 3 nights.

Guest : How many people will be staying in the room?

Receptionist : I will be staying in the room alone.

Guest : Would you like a smoking or nonsmoking room?

Receptionist : We need a nonsmoking room.

: We have booked a room for you. Please be sure to arrive before 4:00 on
Guest your check-in date.
 VOCABULARY ABOUT HOTEL
Adjoining rooms =Kamar yang berdampingan
Amenities = Fasilitas
Baggage = Koper
Close = Tutup
Location = Lokasi/tempat
Floor = Lantai
Hotel manager = Manajer hotel
Rate = Tariff
Reservation = Pemesanan
Room service = Ruang layanan
Single bed = Tempat tidur single
Sofa bed, pull-out couch = Sofa

Restaurant
Towels = Handuk
= Rumah makan
Room maid = Liburan = Pelayan bersih-bersih
Vacancy kamar
gym = Ruang olahraga
Room
Bellboy number= Pelayan = Nomor kamar
Room
Coffee shopservice = Pelayanan
=Warung Kopi/Toko Kopi kamar
Double room = Ruang
Service
Extra bed charge = tambahan
= Tempat tidur Biaya layanan
Single room = Kamar single
Single with bath = Kamar single dengan kamar mandi
Suite = Penginapan dengan banyak ruang
Tax = Pajak
Tip = Uang tambahan untuk pelayan
Twin room = Dua ruangan
Double room = Ruang
Extra bed = Tempat tidur tambahan