1. The document is a midterm examination on communication theories that includes multiple choice and true/false questions.
2. The questions cover topics like active listening, self-disclosure, social penetration theory, and ethical communication practices.
3. The examination tests understanding of communication concepts like the stages of social penetration theory, the factors that influence self-disclosure, and norms like reciprocity in conversation.
1. The document is a midterm examination on communication theories that includes multiple choice and true/false questions.
2. The questions cover topics like active listening, self-disclosure, social penetration theory, and ethical communication practices.
3. The examination tests understanding of communication concepts like the stages of social penetration theory, the factors that influence self-disclosure, and norms like reciprocity in conversation.
1. The document is a midterm examination on communication theories that includes multiple choice and true/false questions.
2. The questions cover topics like active listening, self-disclosure, social penetration theory, and ethical communication practices.
3. The examination tests understanding of communication concepts like the stages of social penetration theory, the factors that influence self-disclosure, and norms like reciprocity in conversation.
I. True or False Directions: Each question is of multiple-choice or "true or false" format. Read each question carefully, and click on the button next to your response that is based on the information covered on the topic in the module. 1. Listen when others speak. T 2. Respect the personal boundaries of others. T 3. Avoid speaking for others, for example by characterizing what others have said without checking your understanding, or by universalizing your opinions, beliefs, values, and conclusions, assuming everyone shares them. T 4. Interrupt side conversations. F 5. As relationships grow, the rate of self defense slows while the facts disclosed become increasingly intimate in nature. F 6. Intimate self-disclosure 7. Intimate self-disclosure allows others to penetrate a person’s public persona and discover his or her innermost self. T 8. Truthfulness is like a multilayered onion, having the public self (height, weight, gender) on the outer and the private self (values, self-concept, deep emotions) on the core. F 9. Sharing personal information can strengthen relationships, increase physical and emotional intimacy and open new lines of communication with a partner. T 10. When the costs of self-disclosure exceed the potential rewards, self-disclosure stops and the relationship stalls. T 11. Several factors can affect the amount of self-disclosure between partners: gender, race, religion, personality, social status and ethnic background. For example, some cultures, like the Japanese, value personal privacy more than others. T 12. The Union Analogy is used to explain the Social Penetration Theory. F 13. Local communication is being able to communicate with the members of your local area. T 14. The onion model is a useful metaphor for describing how social penetration theory operates, elaborating on social penetration as a process through which people “peel back” others’ layers of personal information through interpersonal interaction to reach the core. T 15. Vital to social penetration is happiness, the number of the topics discussed and depth, the degree of intimacy that guides these interactions. F 16. Depth encompasses the degree of intimacy that guides topic discussions, for example, discussing a range of feelings associated with family problems or life ambitions instead of nonintimate facts. T 17. This norm of reciprocity suggests that when a person discloses something, the responder is obligated to disclose something at the same level of intimacy to maintain the norm or equity. T 18. As one communicates with another, a series of behaviors occur internally which causes an individual to create a subjective picture of what a person is like i.e.: how they feel about the person both positive and negative etc. T 19. In effect when one communicates with another either verbally, non-verbally or environmentally they are setting off a system of behaviors that help us to create social bonds based on the “whole person” rather than individual behaviors taken one at a time. T 20. The second stage of social penetration theory is exploratory affective exchange, in which people share details beyond the most superficial information and use less caution when self‐disclosing. T
II. Multiple Choice
Directions: Read the statements carefully. Choose your answer by writing the correct letter. 1. Bringing your personal experience into a dialogue with business listeners is important, providing backup for your arguments with something more tangible. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 2. Hearing someone and listening to them are two different things. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 3. Being honest means communicating what is known to be true (only 100 percent the facts) to a listener, with no intent to deceive or present only parts of the truth. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 4. Ethical communication should be based on accurate information and facts – in a word, do not lie. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 5. In order for ethical communication to be effective, it is necessary for the recipient to pro-actively listen to the speaker, and to not just hear what they want to hear, or to hear only parts of the conversation. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 6. Ethically and concisely communicating means speaking in a non-judgmental manner with every recipient, negating unnecessary conflict, which typically creates a breakdown in communication and causes misunderstandings. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 7. Unnecessary conflict is never good for any business, and such conflicts usually result from unethical communications, with judgmental, accusatory, and overly-critical comments often being the catalyst for such breakdowns in communication. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 8. Such a communication method (experiential communication) paints a complete picture for your audience and helps to prove your points so that the listeners have a better understanding of what is being said. A. Be Truthful and Honest C. Speak Non-Judgmentally B. Active Listening D. Speak From Your Own Experience 9. Ethically communicating assumes the speaker will avoid rudeness, be polite and professional, and have tact. A. Strive To Understand C. Do Not Interrupt Others B. Avoid a Negative Tone D. Respect Privacy and Confidentiality 10. Interrupting others results in misunderstandings and unnecessary conflicts and a breakdown in workplace communications, which only hinders corporate progress and creates problems. A. Strive To Understand C. Do Not Interrupt Others B. Avoid a Negative Tone D. Respect Privacy and Confidentiality III. Enumeration Enumerate the 10 ethics of communication.