It is the year 2020, and drones are everywhere.

Alibaba quadcopters have been

delivering special ginger tea to customers in Beijing, Shanghai, and Guangzhou
for years; Amazon’s octocopters finally deliver packages in most major cities
within 30 minutes without knocking down pedestrians; and college students
everywhere welcome late-night nachos from Taco Bell Tacocopters. Indoor
drones are still in the pioneering phase – backyard enthusiasts are building tiny
versions, but no large-scale commercial efforts have been put toward indoor
utility drones. That’s all about to change.You work for a multinational technology
corporation on a sprawling, 25-acre headquarters campus, with offices in 2
million sqaure feet of interior space in one large building and four additional
smaller (but still large) buildings. The official Head of Interior Spaces is your
boss; you’re the leader of the Consideration of New Things team. In a meeting
with your team, your boss says, “I’ve just heard from my friend at Right To
Drones Too (R2D2) that his group has perfected their inside drone. It’s small and
light but can carry up to 10 pounds. It includes a camera, a speaker, and a

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recorder.”Your team expresses surprise; no one even knew an inside utility drone

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was under development, and governments worldwide are still haggling over

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regulations for drones. Your boss goes on enthusiastically, “I’ve seen the little

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drones, and I think you’ll be impressed – not only can they scoot across the
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quad, but they can fetch things off tables, grab me a latte, attend meetings for
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me, check over your shoulders to see what you’re working on....anything! They’re
really accurate, agile, and super quiet, so you’ll barely know they’re around. My
friend wants us to have the first 100 drones here for free, and he’s willing to send
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them over tomorrow! I fugure we can hand them out randomly, although of
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course we’ll each have one.”Your boss sits back, smiling and expecting
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applause. You glance at your team members and are relieved to see doubt and
hesitation on their faces.“Sounds, uh, great,” you reply. “But how about the team
takes the afternoon to set the ground rules?”
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1-11. How might the R2D2 drones influence employee behavior? Do you think
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they will cause people to act more or less ethically? Why?

1-12. Who should get the drones initially? How can you justify your decision
ethically? What restrictions for use should these people be given, and how do
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you think employees, both those who get drones and those who don’t, will react
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to this change?
1-13. How will your organization deal with sabotage or misuse of drones? The
value of an R2D2 drone is $2,500.
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1-14. Many organizations already use electronic monitoring of employees,

including sifting through website usage and e-mail correspondence, often without
the employee’s direct knowledge. In what ways might drone monitoring be better
or worse for employees than covert electronic monitoring of Web or e-mail
activity?

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 Answers
1-11

For first the drones will probably make no effect in how the workers operate. For
a while the drones will be like a toy to entertain the employees. The boss
suggests the drone will pick up stuff from a table or take a latte from him (among
other items), and that would relieve the employees. They 'd definitely behave less
ethically, however, over time. They 'd rely on the drones to do their jobs for them
and they'd get lazy. The manager would also be less ethical, as he claims "the
drone will look over your shoulder and see what you're doing." With all that being
said, the drone actually takes no responsibility on both sides. The workplace
culture would be at an all-time low and nobody would feel inspired to do anything
if the drone could just do the job for them.

1-12

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At first I think the drones should be issued only to 10 men. For me it does not

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seem like a smart idea to have 100 drones given out at random. I assume the

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sample size should be ten individuals, and they should only be able to use the

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drones for office related uses. Also, they shouldn't be able to let the drones do
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their job for them – some small jobs are good, but they shouldn't send the drones
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every day to get a coffee. I think all the workers will be a little bit bummed about
not having their own drone, but the company will slowly work its way to giving
every employee a drone if they prove responsible enough to handle it.
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1-13
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The corporation must have also introduced harm management procedures

before any employee / boss / etc even gave out an R2D2 robot. This would be a
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smart thing to get a short-term contract for R2D2 business too. Misuses and
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drone theft would force the workers to take disciplinary measures, and the guilty
party would have to pay out the cash (if any) for the harm that they caused.

1-14
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Drone surveillance may be a vision come true for organizations. We will be

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supervising workers without needing to even stand up from their seats. They
might even see the events in the office, maybe even give notes to workers etc.
Of various factors, things might be harder for the staff, including the possibility
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that they will be watched all the time. It's gross and others would suggest it's
intrusive. Many people will not even agree to anything like this, to say nothing.
Personally I will not want to be under a drone's watchful eye. It is not sitting right
with me. Technology has taken over, and the future will slowly begin to change.
Yet drones can be either good or poor, depending on who profits from it.

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