Frequently Asked Questions

AMPS 571 Cash Disbursement Request

1. When I submit a 571 form online, should I mail in the 571 form and the invoices?

Yes. Print the 571 form the same day it is submitted and mail the 571 form and invoices
within 24 hours to:

Fannie Mae
P.O. Box 650321
Dallas, TX, 75265-0321

2. Can I submit for Home Owners Association (HOA) dues?

HOA dues are a servicer expense. Brokers should forward these requests to the servicer.

3. What if I have costs that exceed allowable expenses?

Costs that exceed the allowable expense require a sales representative’s approval prior
to submission.

4. How should I resolve Edit 76?

Complete the following steps to resolve Edit 76:

1. Check the address and verify the Fannie Mae loan number.
2. Check the listing agreement for the loan number.
3. Re-key the correct loan number.
4. The edit should resolve.

5. What should I do when I see “Edit 60 - 571 final form already received?”

Disregard this edit. It is not a broker edit.

6. How can I correct an expense I entered on the wrong line?

If the 571 form is in Submitted status, you can make the correction by going to
View/Update Disbursements in AMN.

7. After the property is sold, should I wait for all final bills before submitting?

No. You have 15 days after the property is sold to submit the final bills, and 5 days to submit
final utility bills from date of receipt.

8. What if my form is rejected or partially paid?

Read the "Comments". These can be found in View/Update Disbursements in AMN.

If you are not an AMN online broker, you should receive a fax or an e-mail with
explanations. If you have additional questions, contact your 571 processor.

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9. Do I need to resubmit a new 571 to replace a rejected or partially paid claim?

 For a rejected 571 form, resolve the issues/edits and click Submit to restart the
process.
 For a 571 form that was partially paid, resubmit a new 571 form for the remaining
unpaid balance after correcting the reason for rejection.

10. Can I submit for a termite treatment on a 571 form?

A local (spot) termite treatment up to $250 is payable on a 571 form. Full termite treatment
requires a 1093 form.

11. Should appliances be on a 571 form?

No. All appliances and labor costs are 1093 expenses.

12. Where should I enter the sewer charges?

Sewer, garbage and any other water department charges must be entered as Water-
utility expense.

13. Where should I enter propane charges?

Propane, oil and any heating charges should be entered as a Gas-utility expense.

14. How do I get reimbursed for utility payments?

If you have a combined bill for gas, electric and water, use separate lines for each expense.
Enter dates of service to reflect the billing statement. Dates to be used for utilities on the 571
form are from/to dates of service, not the meter read date or the billing date.

15. Do I fax my forms to an individual 571 processor?

No. Print the 571 form the same day it is submitted and mail the 571 form and invoices to:

Fannie Mae
P.O. Box 650321
Dallas, TX, 75265-0321

16. Do Cash for Keys need approval before submission?

A note in Case Comments approving the amount, the name of the occupant(s) and the date of
vacancy is required prior to submission. An amount in excess of $2,500 will require sales
representative approval. When mailing in the 571 form, include the signed release of all claims
and a copy of the check issued to the occupant.

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AMPS 571 Cash Disbursement Request

17. What Information should be on the invoice in order for it to be paid?

The invoice must have the name, address, and phone number of the person or company
that completed the service. Invoices must also have the property address where the work
was completed, type of service performed, date of service, and cost.

18. Do we submit for utility deposits?

Refundable utility deposits are non-payable. The broker will receive the refund from the
utility company.

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