Professional Documents
Culture Documents
System Dynamics
System Dynamics
System Dynamics
Operational Excellence
Consulting
Method
System thinking
Iceberg metaphor :
Iceberg metaphor :
E.g. if sales drop => we need to attract new clients would be the first reaction unfortunately
However there are external factors involved such as the market, technology, etc.
Company case example :
Old problem solving method would look like this :
The “old problem solving method” suggest that for each visible problem, we can take action against
it. This is however not always the case. A company is like a system where different departments are
interconnected and depend on each other. A solution or an intervention in one department has also
a side effect on another department. The lack of system thinking is the reason why companies keep
facing recurrent problems without tackling the root cause of it.