Name: Amr Ibrahim FATHY ABOUALLO

Address: street, East army, Damanhour

Egypt
Cell phone: 01066551655
https://www.linkedin.com/in/amr-abouallo-a9a04a11a
Email:amrabouallo@yahoo.com

Career objective:-
Seeking for an opportunity where I could support my organizational skills, hardworking, team work,
highly skilled and detailed oriented. Utilize communication to motivate team members to accomplish
organizational and personal goals.
EDUCATION:-

• Bachelor of commerce , specialist in business administration (2009-2014)

• Damanhour university

PROFFESSIONAL COURSES

The Skills for Success-Employability Program for university graduates, administrated

by AMIDEAST\EGYPT, under the auspices of the consulate in Alexandria during
Feb 2016 – March 2016 (182 Hrs.)

-Workplace English training in the Elementary Stage (90Hrs.)

-Computer Skills (39 Hrs.)
MS Office" Word, Excel, PowerPoint, Outlook"
-Workplace Skills and Competency Building (18 Hrs.)
(1) Problem Solving and Decision Making
(2) Time management
(3) Presentation skills"
-Introduction to Career Building (18 Hrs.)
(1) Introduction to "Administrative Skills", "Basic Customer Service"
(2) Human Resource Management Essentials"
(3) Selling Smarter for Sales Purposes"
-Career Planning (17 Hrs.)
(1) Career Planning" and" Self-Assessment
(2)Job Preparation"
-An Official TOEIC Test

AMIDEAST America-Mideast Educational and Training Services, INC

• Recent trends in the financial analysis

• Role of human development from February 23, 2012 until March 10, 2012
• Data analytics for discussion making certificate:
https://www.futurelearn.com/certificates/3175qgh
• Ylp virtual innovation camp :
UNDB (25/08/2020) TO (01/09/2020)
• I finished at British council of Egypt branch Alexandria preparation for IELTS May 26 2018
• HCC online course : Course covered:
▪ Recruitment process and selection ▪ Training process ▪ Employee relations
▪ Performance management
 Experience

• Assistant pharmacist : Dr. Maher Sabry pharmacy (2010- 2013)

Responsibilities:
Keep track of bank accounts with the staff of contractor's pharmacy and that
increase income and customers. Assistant customers for prescription under
guidance’s pharmacist.
• Senior assistant pharmacist: Menaa gamal pharmacy (06/2016_08/2018)
Counted and labeled prescriptions with correct item and quantity. Monitored inventory levels to inform
pharmacists of shortages.
Assist customers with pharmacy services, products questions and general store information.
Handled inventory stock by counting items, checking delivery quantities.
• Customer service representative: souq.com
Responsibilities:
Inbound and outbound calls to answer customer’s inquiries and achieve the
best service level.
• Telemarketing agent : js global solutions for 3 months
Responsibilities:
I was dealing with American citizen about medical card and assist patients that
have their Medical insurance to get benefits.
• Logistics coordinator (dispatcher) Delivery hero
Responsibilities:
Coordinate transfer between our centers through couriers and restaurants
Manage and facility missing or incorrect items in orders within customers and
restaurant.
• Assistant and customer service : Amr zakria pharmacy :
I was responsible for shift and receive calls for orders also dealing with
customers by selling products or their prescription.

Skills

• Team work
• Flexibility
• Perseverance
• Communication skills
• Multi tasking

Languages

* Excellent English speaker

* Beginner in language Germany

Reference
Finished upon request
Note: I am ready to relocate.