DAFTAR RIWAYAT HIDUP

Curriculum Vitae

Data Pribadi / Personal Details

Nama / Name : Novia Linda Helaha Amd. Kep

Alamat / Address : Jl, Kapten Tandean, Aster, Ambon (97234)
Nomor Telepon / Phone : 0852-8936-6397
Email : znoliha@gmail.com
Jenis Kelamin / Gender : Female
TTL/ Date of Birth : Ambon, November 9th, 1997
Status Marital / Marital Status : Merried
Warga Negara / Nationality : INDONESIA
Agama / Religion : Christian

Riwayat Pendidikan dan Pelatihan

Educational and Professional Qualification
Jenjang Pendidikan :
Education Information
Periode Sekolah / Institusi / Universitas Jurusan Jenjang IPK
2003 - 2009 State Elementary Schpol 1 -
Ambon
2009 - 2012 State Junior High School 6 -
Sorong
2012 - 2015 State Senior High School 3 IPA
Ambon
2016 - 2019 Associate of Nursing Degree Nurse 3.31
Poltekkes Ambon (scale 4)

Riwayat Pengalaman Kerja

Summary of Working Experience

Front Desk Agent

Receptionist Agustust 2015 – present

 To undertake front office duties, including
meeting, greeting and attending to the
needs of guests, to ensure a superb customer
service experience
 To deal with guests request to ensure a
comfortable and pleasant stay
 To assist in dealing with customer
complaints in an effective and corteous
manner,
providing or seeking solutions as quickly as
possible
 Responsible for accurate and efficient
accounts and guests billing process
 To undertake general office duties,
including correspondence, emails and filing to
ensure the smooth running of the reception area

SKILLS
Customer Service
Basic Computer Skills
Problem-Solving
Attention to Detail
Ability to Work Under Pressure
Emergency Nursing

PERSONALITY
Good attitude, kind, communicative, dilligent,
tolerant, target oriented, discipline, honest, and
responsible.

Kecakapan Berbahasa
Language Proficiency

Indonesian : Native
English : Good (Daily Conversation)

This is to state that above information is true

and provided here by me, all in good faith.

Sincerely,
(Novia Linda Helaha, Amd. Kep)