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Collective Bargaining - Process Merit and Demerit
Collective Bargaining - Process Merit and Demerit
The process of collective bargaining is bipartite in nature, i.e. the negotiations are
between the employers and the employees, without a third party’s intervention.
Divergent viewpoints are put forth by the parties concerned, and through
negotiations, a settlement is reached. The objective is to arrive at an agreement.
iii. Not only involves the bargaining agreement, but also involves the
implementation of such an agreement.
The history of collective bargaining is as old as the history of trade unions in the
country. The growth and development of the process of collective bargaining has
progressed along with the four phases of trade union development-
The phrase ‘collective bargaining’ was coined by Sydney and Beatrice Webb,
and according to their definition, it is a method by which the trade unions strive to
protect and improve the working conditions of the workers. In the initial
industrialization era, the workers had to fight with the management for their rights.
In the globalized scenario, the companies are increasingly realizing the need for
shedding the anti-labour attitude and working towards building cooperative and
cordial relationship with the trade unions and workers.
Since the onset of industrial revolution, the managements have the single point
agenda of improving the productivity and functional efficiency. Initially,
experiments had been carried out by Frederick Taylor and other management
theorists, who believed in scientific management.
The approach of scientifically measuring time, work, etc. had only resulted in
marginal improvement and over a period of time it got negated. These
developments were increasingly perceived as another method of exploitation by
the union leaders and employees.
The advent of human relations concept has led to the basic thought that employees
are human beings and they deserve to be treated properly and not like machines. It
is here that the human approach has assumed significance in union-management
relations.
The organizations have for this purpose decided to democratize and decentralize
the decision-making process and thus pave the way for the process of participation
of workers in the management.
The advent of democratic governments has led to hopes and aspirations among the
employees for industrial democracy and thus workers’ participation in
management (WPM) has assumed more significance. It implies that the
organization follows participative and consultative decision making processes,
especially in matters pertinent to wages, working conditions, and jobs of workers.
The participation enhances the employee’s ability to influence decision makers and
the decision making process at different levels of hierarchy and also motivates the
employee to assume responsibility for his or her action. The participation can
mainly occur at three levels, that is, shop-floor level, departmental level, and board
level.
The discussion takes place relating to terms and conditions of employment may
include such as – wage and salary scales, allowances, benefits, working conditions,
working hours, leave, health and safety measures, training, promotion, transfer,
overtime, facilities, opportunities for development or betterment, rewards,
recognitions, discipline, increments, bonus, etc.
The concerned parties at the decided place and time participate in discuss in
peaceful environment and try to reach to and an agreement over the issue of
conflict or difference. The solution to problem can be given through negotiation
and maintain good relations by removing differences.
This process is called collective bargaining. This process has been used in
European and USA countries for solutions of the labour problems time-to-time.
Now in the present, time it is used in developing countries like India, Brazil, South
Korea and Malaysia.
“Collective bargaining is a method by which trade unions protect and improve the
conditions of their members working lives.” (Sydney and Beatrice who coined the
phrase ‘collective bargaining’)
Collective bargaining, as a technique for the fulfilment of the needs and objective
of workers and employers, is an integral part of industrial society. It is in fact an
extension of the principles and practices of democracy to industry. It is a dynamic
process and is constantly expanding. However, “collective bargaining is a powerful
instrument for either good or evil. Its results will depend upon wisdom and
farsightedness with which the bargains are made.”
A bargaining team constituted of the officers of the local union local shop
stewards, and some representation from the national union usually represents the
union side. Again, as with management, representation is modified to reflect the
size of the bargaining unit.
In a small firm or for local negotiations covering special issues at the plant level
for a nationwide organization, bargaining representatives for the union might be
the local officers and a few specially elected committee members.
(iv) Avoid interruptions in work which follow strikes, go-slow tactics and similar
coercive activities;
(v) Lay down fair rates of wages and norms of working conditions;
(x) It creates new and varied procedures for the solution of the problems as and
when they arise — problems which vex industrial relations; and its form can be
adjusted to meet new situations. Since basic standards are laid down, the employee
is assured that he will be required to work under the stipulated audit;
(xi) It provides a flexible means for the adjustment of wages and employment
conditions to economic and technological changes in the industry, as a result of
which the chances for conflicts are reduced;
ii. The process is flexible and it provides for both parties a scope for Compromise
and facilitates a mutual give and take environment for final agreement or
settlement. According to Bakke and Kerr, ‘Essentially, a successful collective
bargaining is an exercise in graceful retreat—without seeming to retreat.’
iii. It is a two-party process, where both strive to arrive at an agreement for settling
a dispute, devoid of animosity and mutual hatred.
It involves haggling over the distribution of surplus. Under it, the economic issues
like wages, salaries and bonus are discussed. In distributive bargaining, one party’s
gain is another party’s loss. This is most commonly explained in terms of a pie.
Disputants can work together to make the pie bigger, so there is enough for both of
them to have as much as they want, or they can focus on cutting the pie up, trying
to get as much as they can for themselves. In general, distributive bargaining tends
to be more competitive. This type of bargaining is also known as conjunctive
bargaining.
This involves negotiation of an issue on which both the parties may gain, or at least
neither party loses. For example, representatives of employer and employee sides
may bargain over the better training programme or a better job evaluation method.
Here, both the parties are trying to make more of something. In general, it tends to
be more cooperative than distributive bargaining.
This involves shaping and reshaping some attitudes like trust or distrust,
friendliness or hostility between labour and management. When there is a backlog
of bitterness between both the parties, attitudinal restructuring is required to
maintain smooth and harmonious industrial relations. It develops a bargaining
environment and creates trust and cooperation among the parties.
For example, skilled workers may feel that they are neglected or women workers
may feel that their interests are not looked after properly. Within the management
also, there may be differences. Trade unions manoeuvre to achieve consensus
among the conflicting groups.
These are:
(b) The management and the trade union must look upon collective bargaining as a
means of finding the best possible solution and not as a means of acquiring as
much as one can while conceding the minimum.
(c) Both the parties to a dispute should command the respect of each other and
should have enough bargaining power to enforce the terms of the agreement that
may be arrived at.
(d) There must be mutual confidence, good faith and a desire to make collective
bargaining effective in practice.
(e) The two parties should meticulously observe and abide by all the national and
state laws which are applicable to collective bargaining.
(f) There should be an honest, able and responsible leadership. For only this kind
of leadership will make collective bargaining effective and meaningful.
(b) The management should not assume that employee goodwill will always be
there for it.
(c) The management should not wait for the trade union to bring employee
grievances to its notice but should rather create the conditions in which the trade
union will not do so and should settle the grievances of the employees even before
the trade union brings them to the notice of management.
(d) The management should act upon the assumption that, in order to make the
trade union a responsible and conservative body, it is essential that it should be
fairly treated.
(f) The management should deal with only one trade union in the organisation.
(a) In view of the rights granted to organized labour, it is essential that trade unions
should eliminate racketeering and other undemocratic practices within their
organisation.
(b) Trade union leaders should appreciate the economic implications of collective
bargaining, for their demands are generally met from the income and resources of
the organisation in which their members are employed.
(c) Trade union leaders should assist in the removal of such restrictive rules and
regulations as are likely to increase costs and prices, reduce the amount that can be
paid out as wages and tend to make for low employment.
(d) Trade unions should resort to strikes only when all other methods of settling a
dispute have failed to bring about satisfactory results.
(e) Trade union leaders should not imagine that their only function is to secure
higher wages for their members and shorter hours of work and better working
conditions for them.
Collective bargaining has contributed much towards protecting and promoting the
interests of workers, especially in regard to the terms and conditions of
employment. Unions in many countries of the world have successfully contracted
agreements with employers, for higher wages, improved fringe benefits and cash
allowances, job security, better physical working conditions, social security
benefits and so on. In many cases, the benefits accruing to the workers through
collective bargaining have been much better than those available or expected under
legislation or industrial awards.
Collective bargaining has also been helpful in the establishment of industrial rules
and creation of useful labour standards. The rules and norms embodied in the
labour contract of one firm often lead to the establishment of similar rules and
norms in other firms, and the process goes on continuing.
i. Strikes:
The strike creates a dilemma for those who have accepted the institution of
collective bargaining because it is difficult to have collective bargaining without
the right to strike. At the same time strikes can inflict considerable damage on the
public image. Much attention has been given to the problem of how to maintain
collective bargaining while preventing the damage that might be inflicted upon by
the strikes. No effective solution has been found yet.
Collective bargaining is based on power and conflict and does the most for the
people who need it least. The stronger workers in the labor market could protect
the income of their skills while the weakest workers in the work force have very
limited ability to form unions and hence are unable to gain the benefits of
collective bargaining.
iii. Lacks Safeguards for Public Interest:
Collective bargaining does not contain sufficient safeguards for the public interest,
which might be ignored by collusion between strong unions and employers to fix
prices. In the U.S.A., where collective bargaining is a feature of industrial
relations, it is claimed that it has impeded the economy’s growth, imparted an
upward drift to the general price level and periodically imperilled the nation’s
health and safety.
There must be a change, in the attitude of employers and employees. They should
realise that the collective bargaining approach does not imply litigation as it does
under adjudication. It is an approach which indicates that the two parties are
determined to resolve their differences on their respective claims in a peaceful
manner relying only on their own strength and resources; they do not look to a
third party for the solution of their problems.
When negotiations result in an agreement, the terms of the contract should be put
down in writing and embodied in a document. When no agreement is reached, the
parties should agree to conciliation, mediation or arbitration. If no settlement is
arrived at even then, the workers should be free to go on a strike, and the
employers should be at liberty to declare a lock-out. To restrict this right is to
inhibit and defeat the very process of collective bargaining.
Collective bargaining in India is gradually extending its area and given proper
impetus, it is capable of leading the country to industrial peace and prosperity. It
follows therefore that conditions have to be created for the success of the technique
of collective bargaining for promoting industrial peace.
Though it is argued that collective bargaining has grown in India due to the
statutory provisions, voluntary measures, Industrial Truce Resolution of 1962 and
the amendments to the Industrial Disputes Act, 1947, but its success is limited.
(b) Problems from Government – The government has not been making any
strong effects for the development of collective bargaining. The government has
imposed many restrictions regarding strikes and lockouts, which is an obstacle for
the development of collective bargaining process.