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BADARACCOJR, J. L. and WEBB, A. P. KOTTER, J. P.

Business ethics: a view from the trenches Leading change: why transformation efforts fail
California Management Review 37 (2), 8-28 Harvard Management Review 73 (2), 59-67
(Winter 1995) (March/April 1995)
In the business ethics classroom, scholars study devi- The most general lesson that can b e learned from
ance, corporate crime, and the effectiveness of efforts corporate change cases is that the change process goes
to shape a company's ethical climate. The view from through a series of phases that in total usually requires
the trenches is very different, and offers little comfort. a considerable length of time. Critical mistakes in any
The task of establishing sound ethical norms for an phase can have a devastating impact. The need is to
organization requires unremitting effort. The ethical establish a sense of urgency, to create and com-
climate of an organization is extremely fragile. Young municate a vision, and to institutionalize n e w
managers are more likely to believe that a code means approaches. Victory must not be decliared too soon.
what it says if the code is enforced. The need is to Even successful change efforts are messy and full of
undertake studies to understand the role of business surprises. A vision of the change process can reduce
ethics in organizations and for making it more effec- the error rate. Fewer errors can spell the difference
tive. between success and failure.

POUND, J.
The promise of the governed corporation
PUFFER, S. M. and MCCARTHY,D. J.
Harvard Management Review 73 (2), ~9-98
Finding the common ground in Russian and
(March/April 1995)
American business ethics
Corporate governance is not about power; it is about
California Management Review 37 (2), 29-46
finding ways to ensure that decisions are made effec-
(Winter 1995)
tively. Errors arise from the simple realities of human
The Western world has w e l c o m e d Russia's attempts
decision-making and organizational behaviour. The
to develop a market-based economy but has been dis-
need is to ensure a focus not on monitoring managers
mayed at the present unethical, even criminal behav-
but on improving decision-making. Three con-
iour among many sectors of Russian business. In
s t i t u e n c i e s - m a n a g e r s , shareholders, the b o a r d - -
addition, American companies have found certain
should all have a voice. The reforms must be in place
actions undesirable which to the Russian, coming
well before a crisis. The power and promise of the
from a different background, appear acceptable. Man-
governed corporation are clear. Decisi0n-making pro-
agers from Russia and the West should at the outset
cesses are more robust, pluralistic and adaptable and
work at developing a mutually acceptable ethical
there are more n e w ideas. Corporations are healthier,
environment. This means understanding the areas of
more self-renewing and more flexible.
agreement and disagreement. Developing the com-
mon ground essential for successful business
relationships is possible. COPLIN, W. D. and O'LEARY, M. K.
On the threshold of the 21st century: a surprising
wealth of business opportunities
Planning Review 23 (2), 36-44 (March/April 1995)
BARON, D. P. A decade of political changes that have enhanced the
Integrated strategy: market and non-market climate for free market capitalism has brought about
components unprecedented international business opportunities
California Management Review 37 (2), 47-65 in every region in the world. The political and econ-
(Winter 1995) omic risk for 101 countries is charted.
A business strategy must make sense in terms of
exploiting the capabilities of a firm while being con-
sistent with the characteristics of its e n v i r o n m e n t - - PLANNING IN SPECIFIC COMPANIES AND
both the market and non-market components. A busi- SITUATIONS--ALLIANCES
ness strategy has both market, or competitive, and
non-market components. The main emphasis of the DRANOVE,D. and SHANLEY,M.
strategy formulation process has been on the market Cost reductions or reputation enhancement as
environment and competitive strategy, but for many motives for mergers: the logic of multi-hospital
firms the non-market component can be equally systems
important. Non-market strategies should not only be Strategic Management Journal 16 (1),: 55-74
formulated and implemented effectively, they must (January 1995)
also be integrated with market strategies. In each case Local multi-hospital systems may reduce costs by eli-
the issues, interests, organizations and information minating redundancies and cutting i administrative
which characterize each must be understood. costs. Integration may also lower coists for patients.
I

Long Range Planning Vol. 28 June 1995

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