Professional Documents
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DLA 8 - The Possible Products or Services That Will Meet The Market Need
DLA 8 - The Possible Products or Services That Will Meet The Market Need
Customer service – Customer service means going above and beyond to keep the
customer happy, whether that means answering any questions they have or resolving
issues with a positive attitude. Customer satisfaction is the top priority, and hopefully
creating loyal, returning customers.
Customer feedback – Customer feedback is the information, insights, issues, and input
shared by your community about their experiences with your company, product, or
services. This feedback guides improvements of the customer experience and can
empower positive change in any business — even (and especially) when it’s negative
B. Directions: Make a chart that will show the difference of product/s and service/s
Criteria:
Content 7
Organization 5
Cleanliness 3
Total 15