Republic of the Philippines

DEPARTMENT OF EDUCATION
Caraga Administrative Region
Division of Agusan del Sur
MARFIL NATIONAL HIGH SCHOOL
Marfil, Rosario, Agusan del Sur
SCHOOL ID NO: 304748

DIAGNOSTIC TEST IN ORGANIZATION AND MANAGEMENT

Name: ________________________________________ Date: _____________

Test I - Multiple Choice – Write the Letter of the correct answer on the space provided.

___1. Frederick W. Taylor is known as the Father of Scientific Management. Which of the following was NOT his
management Principle?
a. Concerned with management activities b. scientifically selects, then train, teach workers
c. Cooperate with workers d. Divide work and responsibility of the workers.
___2. The process of overseeing the work performance of individuals working together in an organization?
a. Management b. Organizing c. Business d. All of the above
___3. It involves determining the organization’s goals or performance objectives, defining strategic actions that must
be done to accomplish them.
a. Leading b. Planning c. Organizing d. Staffing
___4. Indicates filling in the different job positions in the organization’s structure, number of individual to be
recruited?
a. Staffing b. Leading c. Controlling d. Planning
___5. Involves evaluating, and if necessary, correcting the performance of the individuals or work groups or teams
towards set goals.
a. Organizing b. Controlling c. Leading d. Staffing
___6. It entails influencing or motivating subordinates to help the organization attain the set goals.
a. Planning b. Staffing c. Leading d. Organizing
___7. It demands assigning tasks, setting aside funds, and bringing harmonious relations among individuals.
a. Staffing b. Leading c. Organizing d. Planning
___8. Coordinating and overseeing of the work performance of individuals working together in organizations so that
they could efficiently and effectively accomplish their chosen goals.
a. Management Theories b. Management Function
c. Management Process d. Management Plan
___9. Help improve the management process.
a. Management Theories b. Management Function
c. Management Process d. Management Plan
___10. A theory that focuses on customer satisfaction, their needs and wants?
a. OB Organizational Behaviour Theory b. General Administrative Theory
c. Scientific Management Theory d. Total Quality Management
___11. This is where you communicate potentially useful information to your colleagues and your team.
a. Monitor b. Disseminator c. Spokesperson d. Negotiator
___12. The ability to think and to conceptualize about abstract and complex situations.
a. Technical skills b. Human skills c. Conceptual skills d. Inter-relationship skills
___13. It represents the organization at major negotiations.
a. Resource Allocator b. Negotiator c. Disturbance handler d. Entrepreneur
___14. Role of a manager where he gives direct commands and orders to subordinates and make decisions to
accomplish organizational objectives.
a. Figurehead b. Liaison c. Leader d. Monitor
___15. A person’s knowledge and ability to make effective use of any process or technique constitutes his technical
skills.
 a. Human skills b. Technical skills c. Conceptual skills d. Managerial skills
___16. A framework or tool used to analyses and monitor the macro-environmental factors that may have a
profound impact on an organization’s performance.
a. Pestle Analysis b. Bench Marking c. Organization Structure d. Demographic
Environment
___17. The process of measuring or comparing one’s own products, services, and practices with those of the
recognized industry leaders in order to identify areas for improvement.
a. Pestle Analysis b. Bench Marking c. Organization Structure d. Demographic
Environment
___18. The composition of the board of directors, the professionalism of management etc. are important factors
influencing business decisions.
a. Pestle Analysis b. Bench Marking c. Organization Structure d. Demographic
Environment
___19. The size and growth of population, life expectancy of the people, rural-urban distribution of population, the
technological skills and educational levels of labor force.
a. Pestle Analysis b. Bench Marking c. Organization Structure d. Demographic
Environment
___20. The ethical beliefs that guide the organization in achieving its mission and objectives.
a. Value System b. Labor Unions c. Political-legal Environment d. Macro Environment
___21. Bargains with the managers for better wages and better working conditions of the different categories of
workers.
a. Value System b. Labor Unions c. Political-legal Environment d. Macro Environment
___22. Includes the activities of three political institutions, namely, legislature, executive and judiciary which usually
play a useful role in shaping, directing, developing and controlling business activities.
a. Value System b. Labor Unions c. Political-legal Environment d. Macro Environment
___23. the condition that exist in the economy as a whole, rather than in a particular sector or region.
a. Value System b. Labor Unions c. Political-legal Environment d. Macro Environment
___24. Refers to the factors/elements within the organization which may affect, either positively or negatively, the
performance of the organization.
a. Political-legal Environment b. Macro Environment c. Internal Business Environment
d. Environmental Scanning
___25. Means seeking for and sorting through data about the environment
a. Political-legal Environment b. Macro Environment c. Internal Business Environment
d. Environmental Scanning
___26. Where the organization as a whole is made up of work teams (small but focused) that work together to
achieve the purpose?
a. team structures c. project business structure
b. matrix business organization d. boundaryless business organization
 ___27. Business organizational form w/a flexible design, where the employees continuously work on project.
a. team structures c. project business structure
b. matrix business structure d. boundaryless business organization
___28. Small group of full time workers & outside experts who are hired on temporary basis to work on assigned
projects, members communicate usually online. 
a. team structures c. virtual business organization
b. matrix business organization d. project business organization
___29. Corporation ownership is divided into units known as share of stocks and owners of these are called___.
a. dividends b. board of directors c. stockholders d. owner’s equity
___30. It includes all the parties w/c provide resources needed by the organization.
a. customers b. partners c. suppliers d. competitors
___31. Comprise of the target group of the organization.
a. customers b. partners c. suppliers d. competitors
___32. Made up of any other group that has an actual or potential interest or affects the company’s ability to serve
its customers. a. partners b. suppliers c. public d. competitors
___33. The players in the same market who targets similar customer as that of the organization.
 a. customers b. public c. suppliers d. competitors
___34. A business structure that is considered as a separate entity?
a. sole proprietorship b. partnership c. corporation d. cooperative
___35. A group of enterprise made up of several trades, consumers, or producers who are interested to produce or
trade as a group? a. sole proprietorship b. partnership c. corporation d. cooperative
___36. It is plans that establish the organization’s overall goals and apply to the entire firm; they are broad in scope
and are the responsibility of the CEO, president and general manager of the company?
a. Strategic plans b. Operational Plans c. Long Term Plans d. Short Term Plans
___37. Plans that apply to a particular unit area only; their scope is narrow; achievement of company goals may not
be achieved if operational plans are not clear.
a. Strategic plans b. Operational Plans c. Long Term Plans d. Short Term Plans
___38. It is a kind of Plans that go beyond three years.
a. Strategic plans b. Operational Plans c. Long Term Plans d. Short Term Plans
___39. Plans that cover one year or less.
a. Strategic plans b. Operational Plans c. Long Term Plans d. Short Term Plans
___40. Plans that are clearly stated and which have no room, for interpretation; language used must be very
understandable.
a. Specific plans b. Operational Plans c. Strategic Plans d. Short Term Plans