Name : Regita Adhi Pramesiatari

NIM : 201622018152917
Class : Reg A Gasal
Study Program : Accounting

After this lesson, you are expected to be able to

 identify the kinds of business letters and their parts
 identify the parts of a cover letter and curriculum vitae (CV)
 apply the proper vocabulary and expression in business letters
 compose a cover letter and CV based on information on job vacancy

taken from https://ieltsleader.com/writing/general-writing-task-1/business-letter

Do you have any experience in writing letters or e-mails? Who was it for? What was the
composition/format of your letters or e-mails?
What are the differences of personal letters and business letters?
What are the functions of business letters?

Warm-up Activity: Emailing Appointment Race

Pretend that you and your classmates work in the same company
Send short “e-mails” to as many classmates as you can
Write the “e-mail” on a piece of paper, or type the “e-mail” in WhatsApp chat room or
Zoom/Google Meet chat room
In you “e-mail” make arrangement/appointment with your classmates, for example
going to a coffee shop after work, creating holiday plan, visiting a sick colleague,
distributing tasks, or having an important meeting
You should not make the same “e-mail” to many classmates (the content must be
different for each recipient)
The winner of the game is the student who can create the most e-mail in 20 minutes
Your e-mails should be visible to all students and your lecturer
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1. Sender’s or company contact information
a. Full name
b. Job title
c. Name of company
d. Company address
e. Phone number & email address
2. Date of writing
3. Recipient contact information
a. Full name
b. Job title
c. Name of company
d. Company address
4. Salutation
a. “To whom it may concern,” → if you write to an institution or you do not know
who is specifically the recipient
b. “Dear Sirs and Madams,” → if you do not know who is specifically the recipient
c. “Greetings,” → general choice, can be used in all situations
d. “Dear Mr./Ms./Dr./Prof. [last name]” → if you don’t know the recipient
personally
e. “Dear …. [first name]” → if you know the recipient personally and informally
(friend, relatives or other ☺)
5. Introductory paragraph
a. “I am (we are) writing regarding your inquiry about …”
b. “I am (we are) writing to inform you that …”
c. “I am contacting you for the following reason.”
d. “Thank you for contacting us.”
e. “In response to your advertisement at the newspaper, I would like to …”
6. Body of letter → stating the content of letter, can be 1 paragraph or more
7. Closing paragraph
a. “Do not hesitate to contact us if you need any further assistance.”
b. “I am looking forward to hearing from you soon.”
c. “Please find attached documents, including …”
d. “We would appreciate your reply at your earliest convenience.”
8. Valediction (complimentary closing/closing salutation)
a. Respectfully yours,
b. Yours sincerely,
c. Cordially,
d. Respectfully,
e. Best/warm/kind regards, → less formal but businesslike
f. All the best, → less formal, for closer friend/colleague
9. Sender’s signature

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CAN YOU NAME THE PARTS OF THIS BUSINESS LETTER BELOW?

Company address Name of company

Phone number Sender’s

and email address

Date of writing

Full name
Job title
Recipient
Name of company
Company address

Salutation

Introductory paragraph

Body of letter

Closing paragraph

Valediction

Sender’s signature

1. Sales Letters = Surat Penjualan

2. Order Letters = Surat Pesanan
3. Complaint Letters = Surat Keluhan
4. Adjustment Letters = Surat Penyesuaian
5. Inquiry Letters = Surat Permintaan
6. Follow-Up Letters = Surat Tindak Lanjut
7. Letters of Recommendation = Surat Rekomendasi
8. Acknowledgment Letters = Surat Pengakuan
9. Cover Letters = Surat Pengantar
10. Letters of Resignation = Surat Pengunduran Diri

DO YOU KNOW WHAT THOSE LETTERS ARE CALLED IN BAHASA

INDONESIA?

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 Joseph Q. Applicant
123 Main Street, Anytown, CA 12345 · 555-212-1234 · josephq@email.com

August 17, 2020

Jane Smith
Director, Human Resources
Acme Company
123 Business Rd.
Business City, CA 54321

Dear Ms. Smith,

I am interested in the author's assistant position at Acme Company, as advertised on LinkedIn. I am currently
employed as legislative director for Assemblywoman Nora Kiel, Chairperson of the NYS Assembly. I believe that
the skills and experiences I have gained at this position make me an ideal candidate for the job of author’s
assistant.

As legislative director, I have developed strong writing and editing skills. For example, one of my main duties is to
prepare Assemblywoman Nora Kiel’s personal legislation, which deals with issues related to her position as Senior
Member of the NYS Assembly Standing Committee.

This duty requires meticulous writing and editing skills, and an ability to convey complex legal ideas clearly. I have
prepared dozens of pieces of legislation and received praise for the clarity of my writing.

I have also gained extensive experience in legal and policy research – fields that you state the author’s assistant
must be familiar with. My experience in the NYS Assembly has afforded me the opportunity to become familiar
with the consolidated and unconsolidated laws of the State of New York. In particular, through my work with
Assemblywoman Nora Kiel, I have become heavily involved in the current welfare and Medicaid reform
movement. I am always eager to learn more about state legislation, reading up on these topics on my own time to
become more knowledgeable. I would love to bring this passion for policy and law to your company.

I am confident that my experience in the Legislature and my research and writing skills qualify me for
consideration. If you would like, I can provide you with current samples of my work. I have also enclosed my
resume. I look forward to meeting with you and discussing my qualifications in more detail.

Sincerely,

Joseph Q. Applicant

READ THE LETTER ABOVE. WHAT KIND OF LETTER IS THAT? That is about application Letter

READ THE BODY OF THE LETTER. FIND OUT WHICH PARAGRAPH TALKS ABOUT:

1. POSITION THAT JOSEPH APPLIES = Joseph interested in the author's assistant position at Acme
Company, as advertised on LinkedIn.

2. REASON WHY JOSEPH APPLIES = He believe that the skills and experiences I have gained at
this position make me an ideal candidate for the job of author’s assistant. As legislative director, I
have developed strong writing and editing skills. For example, one of my main duties is to prepare
Assemblywoman Nora Kiel’s personal legislation, which deals with issues related to her position as
Senior Member of the NYS Assembly Standing Committee.

3. JOSEPH’S QUALIFICATION = Writing and editing skills

4. JOSEPH’S STRENGTH (COMPARED TO OTHER JOB APPLICANTS) = He have gained

extensive experience in legal and policy research – fields that you state the author’s assistant must be
familiar with. He confident that his experience in the Legislature and his research and writing skills
qualify his for consideration.

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 Tips for Sending Cover Letter via Email

If you're sending your cover letter via email, (1) list your name
and the job title in the subject line of the email message. (2)
Include your contact information in your email signature, but
(3) don't list the employer's contact information. (4) Skip the
date, and (5) start your email with the salutation.

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WHAT TO INCLUDE IN A CURRICULUM VITAE (CV)?

The most common parts of a CV:

Contact Information - Your contact info. This includes email, name, professional title, and social
profiles.
Resume Summary (or Resume Objective) – The function is to be the introduction to your
resume. It’s a small paragraph (2-4 sentences) on top of your CV about your work brief history.
Usually, it includes job titles, years of experience, and one or two top achievements. A resume
objective, on the other hand, is suited for candidates with limited work experience, as it focuses
more on intent to work at the company and skills that you have.
Work Experience - Your work history in reverse-chronological order. It starts from the latest and
ends with the earliest.
Skills - A shortlist of your top competencies. This includes both soft skills and hard skills.

If you want to add some personality to your CV, or if you’re a recent graduate with not a lot of work
experience, you can also include hobbies & interests, volunteering experience, and personal projects.

GO BACK TO THE TYPES OF BUSINESS LETTERS IN PAGE 3 AND FIND OUT HOW DO EXPRESS YOUR NEEDS IN
THE LETTER POLITELY BUT STRAIGHTFORWARD.

Example:

Cover letter : “I am interested in the content editor position at KapanLagi.com, as advertised on Jobstreet.com
and I would like to apply for the job.”

N OW WRITE A COVER LETTER AND A CV FOR A JOB THAT YOU FIND FROM
THE INTERNET ( ATTACH THE JOB VACANCY ANNOUNCEMENT ).

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Resources
https://www.thebalancecareers.com/how-to-format-a-business-letter-2062540

https://www.tefl.net/elt/ideas/business/fun-business-english-lessons/

https://site.uit.no/english/writing-style/letters/