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LISTENING


ANSWERKEY




PARTONE

1 threedays
2 GlobalConferencesplc
3 tomorrow’ssoftware
4 permit
5 largecorporations
6 logicsolutions
7 IntelligentChange
8 ITanalyst
9 customerdriven
10 organisationalstructures/organizationalstructures
11 frameworkforaction
12 (realͲlife)casestudies

PARTTWO

13 tomeetanewmanager
14 tointroducenewpolicy
15 tovisitpossiblenewpremises
16 toholdjobinterviews
17 toobserveworkingpractices
18 Iforgotadocument
19 Myhotelwasnoisy
20 Ihadsomewronginformation
21 Iwaslateforameeting
22 Ididn’tunderstandsomefigures

PARTTHREE

23 Therehasbeennochangeofownership.
24 Theirretailersarebecominglesswillingtopaytheirprices.
25 itmakesproductsofhighquality
26 therelationsbetweenmanagementandworkersarepoor
27 Theyfeeltoomuchisexpectedofthem.
28 eachpersoncarriesoutonepartoftheproductionprocess
29 Eachitemisnowmadeinsmallerquantities.
30 Moreoftheirworkisfallingbelowtherequiredstandard.


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