Managerial Communication 2nd Sem

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MANAGEMENT

MASTERS IN BUSINESS

MANA&ERLAL CoMMUNICATION
SecAion:-A
private commuaicatioa

6 meantng assacioted iuith woxds

3 Sema.ntic bamiexs-

NoAe o e hese

5 Receivex 0ieated BaaX ien

Tzee
Five

A l the ahoue

Section: B

esoup is a collectiod oiadiliduals isha haue requla


Xx
CaancA ind eqrent téractioá ondd uuha iuaxk togethe-
Ao achie ve a CamMon set 90alS"0iRcssioa" iS the acec

tsheseh tuwo ormosepeople exnangeinJoxmatioa ox ide.


in aace-tojace Situadiao achieve o aoal.The
sueadpaodvct,M0yDeincTeaSedEaeusled.geaqxeemea+ geal,ox
Leading t o actioa, disagseemeat leading to Competition o
esolution ex peahaps onl a cle axing e
O a contiauation ok the Stotusqo
e o u p 0iscussion", populoxly 1a beled. a S aD, is a

populas methodolog used buy an many Daganizations


ComPanyia Stihute,business,Schaol,tte)these_days to gauge

whe. thes e candidacte has certain peasenalit traits


Such a s intexpexsaaal communicatioa SKills,con idence
in blic Speaking, team spizit, teadexship abilitits-
Secial behauiaur sad problem-Soluing SkiU&,GD Jxm
an impoxtont Paxt o t h eehoxt:listiag PT oces 0
ecvitmeatox admission ia a. omponyk ox i i i t t i o

Listeaiag is xeceiuiaglaaguage haough the ea38.


Listenia inuoluesidentiing he oundso3peech
andpToLe 3sing hemiato woxds and. 8entencesLiS ten-
-ing ia ang language requires Jacus and attention.Tti -
o SKilthat kome people aees to wark a t haxdex hea-
OHheKsuheaue lßten,we use. 2Ux ea¥s t o receive
iodividual Sound sCletexS, &tresS, xhythm and pauses)add
we ue OUx bxain to coavext taeRe_iatoMessaqes
hat mean Somehing to us.peaple uha have dipi.
-Ity Coacentntiag axe apically paas listeaexs.isteaig
io a Second anguna e eqiHEL_LUea gxeatex JotuS
Leaxa his SkUbu liStenin to Ro ple who alseady
KAg wa hou 40.Speak telanguane1hig ma ox may-
Aot include Aotivepeake 0 Pxactite,OL May
AiStendo live Dx KLLOBsled Naice&he mst impoata
at thiag isto listen Ho a Vasit ay voices _as
otea as ya an. and.the:Jtective igteatag is-
MASTERS IN BUSINESS MANAGEMENT

OChu ab&onhidg tae iaosmati on gieA t o


Shouiagthat_uou axe LSteaing and bya spa
ioterekted and.
a speak

PINidiagjeeodback to the speakex So hat he Ox She knou


hemessoge a oxShe Enow
Xeceived. Delivex ia9 Vexbal Cemnmuaicaion
lite tiiiq a Aeuslettex, iaualves tsing t o hoose. h e
wosdS aAd igt
sts
oavexba cues t o coavey a messo-ge that
w i l be
jHexprete in heda
hat auAtend
dence. EAeive li8eaers Shoua SpeakesS hact mex hava been
heaxd and vndes stooos

3 esseatialelemeats a g00d iStenex


titdioq e-PagateAlion' ¬aiuehe Speakex unux undivid e atieation
and oCEAOLledge he mes.sageRecogaize that aon-uex bal
commuaiLatiea also cpeak.s loudl
ee ch Sheu Mat ou oe li&teaiag, P3Ovide eed pack,0e{ex
.Listen dgmeat,Lespaad APOxapziatey
The liSteaiag proce Se inualuesor stages aeceiviagunde
Staadinge, eoluatis9and sespondiagBasicallan.
eecthive ieHeaes mR-t heax andidenti thespeech
ive Sounds diectedtoudaxd hem,uadessdanok he e s a g
snd hose Lo0ads, Csicall eválateor assesS h a t
messaa ge Femembexuaot ' been Said, aad xespaad
icu 0xAonyeKha lk)to iajaUmatio heg'we
Lei+hox vexboll
Ksteaing eceiuedE}eivellngaaiag ith al fe LtngeS e
tae listpaiagxOLeSs lets vs b e s t g e h e x h e inoTM
- e A we aeLojzem
0 hexs
h h e a s n g a t t e n d i a g is he ohev
Reeeiviaqi Paisedl tening_paco e.
c e i v i n g t a q e i a theis
halk ey the e
mOy UAdéi&tandingiT6esetondsn8in the isteaiag proCe g
eos

podta Stngevadexstnadiagox

i sh e understa nding
Com preheasioo. is Shased meaning betuweLA pass
in Lommwnica tien
Evaluating: Duning teevalvatingStaqe4h2 te
ddetermjnrs shethex s Aot ne ineBmation e y
h e a s d a n d vadesstood zom h e speaker is e u

Responding The zesponding L t a e i l the Stogey


me isteaingpxecess iawhich he listenexpeo
es vesoal andlor nonvexhal Tlatians.
-lndiuidual pTESen tations putall ok the Tesponsi
bility prefPoratiaA,xeseaKch,aad deli vex
0n y o u sigtjully t a k e a l l h e
Cxedit0s the JiAal odsetyou produrs
hroup p3esentatias
Tacontxast, oten iayolve moxe tomplitated
taskS and heaeoxe3eqjuire maxe posticipan
-tSta mokenemJour laktxuitox may maxe
Supaestionsabout hous Ae uok &hould be divi
-dedoxhe 9oup ma oeleqote tasks in
stesnoll eaades Ma b e nSsiAed e9ua
ll o evergone ia e2Oupthough
manyiA`tIuctosa8s.igniadivikual
3ad.e s basedon Komepostiipation
LevelJaltox0 iaspire each memhex
taPull his_oxhex- QuA weioat

Pres.enatation as&iqAmentsoKe oten


oento CBlativeintespxetotioa which
AACTERS IN BUSINESS MANAGEMENT

pastieg
ives
e s ou a lot o OOMto ex ploreAew_techai
wesand add a
pesgoaal touch to he tosk
Xepoxt8axe Valunble ndessential 4ool3
any eater prise xegad lesso Size on
e p%Ouidea
industau
means to tKack and analye h e
Spxovid Peo xmance.aAd oveKall healhothe
uhile identiuing businesS
bxéos o impzouemeat nnd
oppostuaitie&os NOth
es Ponsi Same Tepontiag iR AeLeSSaK qpas+
O8 io0Teglat
d deli ve KLquiremeatea etample,inoneinlxe por t ae
he lesal Aeteksi-ty oall he busidessesas_de texmi
Aed
produt bx he 2vesameat e touata id whith
he ouSiaesgig ba Sed Regulax be
paxting aad monit
0TingoseasoAeLes.kary O MaA DKgoniSotíoa&-
o keep 8eaioKMaAnpe meat boakd MemhoK aAd
mplicated o hes Stake haldexs
osticiPan. aduiteddpAwhot is kap peniag
within he oxganiSatioa
1a Ma¥e
The aim o eport if
bedivi how he
o_pxauide_ctitital aaalysis
busiaesk i8 xacking iniall axeas ok
a e orgaaisatioa
TeortSax . dompoxtont tooleto
ed eqvo Quide decision- MakidgoAd 4o ollou l
u Sinesg
ugh owAeS nAdSeaiox MaAa ARR e
opp.oxtuait to
ual iovestige-teaAdiSalye ane ideatisiedd issue8
ation Re po7ting i s doae axaugn
nbex
thep%otesSo_campi
andevieusing the iaematinawithiaa lina.
waCA onal kpecipic
aKlaSuhas
AanceSales
inventos Condxal oxang area ox-he:Dpexatin ao

busiaess
Ke t e n wherapexjormanLe maniketedand measurod
which
SeciodLC

uA Xesume. is a Josmal document hat rsotides


anovexview oyau psekessionalqa ations,
pexience,8kills
Lncludiag AuK xeeuaat work ex
educaioa,aao Aotahle accomplishmentRiUSually
Paixedtwita covex lettex , aKedume nelpsya
lmoastsate your ahiliies AAdloaviace employea
hieakle
a x e qualisied and
Thespelling c zetume actually oxiginates
hi S
5 ench andd means Summan''To
ze.Sumeis stilt to povi de
day he pi po8e o a
employexs q n liicotiaas
léast
at
e aplytag ex_ajob,yv Aeesd
a Kesume te be consid exeo e r h e positioa
D A abase leue.l axeaume is ade up b
elleuziAn tive páxtsia
C o a t a c t detaile
Tabradur tioa
Edutotional ootkgaound
wox nittnn-
RelevaAt &kills
s o u s 3e8ume pxouideso tontike &umaay
L DOLant alijications b n dcills
a mathatmakelauK abilit O
haádle me oxa&tlea asPe8.Sible,yau
will. e Moe iaterieuoe
Contcteinils include you isRt and.
laSAome,PkoAe Aumbex,and emaiiad seSR
Addiionallyeu canndd youx iaked i
AAACTERS IN BUSINESS MANAGEMENT

POlei_yousis
dsesS
upto datA nd yeusmailiag
i o waA+ Ja paoveyou ive neo he place
Ou'xeaPPlyiag-
taOductioo i o CoAi8e ovesview o o P3®esSioaal.
backpound and Re aaliitá:tions.
ducatioa- LAclude you 8 hooilames,h ighes+ degxesS
e s o e d majorsaad midosip you lock expeience
o itls selate
to he positiaa
CXpesieace Li&ony aelevant workexpexieace O
waakeo
have Loclude your ti+le, he LompaMy Yeu
vide e eoxSwoKyeo

commuaicatiaa
T h e term okal pregeatatia in busine sS
leaS+
iod e e s te a S p e e c h M a d e u i h h e help o a t
0Áe compaaon00he basikoOdequpteinlamation

iavo lvescommuajcatioA bu one


Osalpxeseñtation
lOoexAUmpexiokalleiie nce membez{
Speakes to a le8RJoxmal tha
pTeSento hioaase u&ually Shot snd
osa demoastatiansoy
delivened t m
Dxal s p e e c h e s . I t i s to questioas
aidsolleuedbueia^aue
-vifual basic
audio preseAtatioas have iHaxee
auditnceoa
JsoM h e ti)te build aeodw
DUTpOSes ) t o inpsm lii)to pexsuade pxeseatatioa
o obal
LLasigns
man
h e se Maw be Aeu Xoduct
lit) oxSexuite

Staxtiag li)launchin
Such a o*aiaia- ae. buainess
aAew
Counse i t l )pxe &entinq

plan- pASen
tation
ae avdi.ence
avdtence
plaaaing and z oJile
a n d Pp3o ile
caugh xelea sch
thepurpoSe

CStyd ing MAttoA


Chaheing
AeedinY T
(
dopiAg mepreseAta tion to otcagi on_and. aVdience
Gi) riHinghe preseptotion
0exaing id.ea, c h o o l i n g h e p p r o n c h
h e Main

Pvepaaing the atline and deciding en_3tyle


Composing the presen tation andensoning he
oAddnlutr
isoolctien bodu LloSe_ and LStio
pAindalll acComplish Aeces 8a tasKs o

ba0o Medium
ii) Completiag he pxesenta fion
he pxeLentatio0 pr Content Cengifeness
Edlitiop
andclaiitu
oad
LeuiLing everuhing impropex gaamnor
Mechanica er3otS
acticing aur pxe&ertatio, checkingocotion
ovex comíng ou 0Ki ety oAd Jie.ld ing qj vegtions
Rspoasiblyohile Making theeseatatiaas
Spea. 8louwly andoiStinctle
Lir Repe.atiagr Ke word?and phtaies
ii) Aimia exloait
Cv)Comnuaicati a wit bedy language
SupporHAg oVal message with vsuo oids
Audience analyi Sim2ctive preseater qeneolly
analy2eIS hisauditnte mioutely.
. COMmuaicatioA LAvi KoAme At: LomMunicattoa envi zaamec
ets e eecfivenes the presenta:tions
pensoaaLAPPLasanceipeasona appebxance ox
e &oeateK haS 9seotimpa-C o a ha autence
toe ll dYeSSed up pe.x5 CanatsaA aad motiuate peofle
one ok vifualtiISals ca, enhanCe pthepxole& Sioaa
mag he presestai on.
AIRIISINESS MANAGEMENT

aticulak
Oxe peaen tedaudience spe.cike
i n in JaxmatioA
mation ond
enem az
oAalu2ed aad adplied to
a
nndevidance
evidence
paxtiLNlax-
uiseueJhiiomodion ispTeseate&ia
Ceasl
Lnd S+uchmedoKmat makiag use &ectisas
Lasu hladings&ohatthe
loLate and
oiecians
inla.mabio0 pax
Jolowahenyouare osEea.
RPpA rie hién
ond uideliaes ihe. rovideg ou wih iAStrucHoAs-
Kepoxt bxiey Ma
pspo&eaudieace eA poblem.ox issuieoutliaehe
at.
Spetijic sequixe
-KeIAiS_uiAe meatsPXexmat
okers iaqeneKol intso ox Stauc
xe pe t wa ding beSure dsction to
o Speiic alko_totole akCoutt
depastmeat
ioastxuciaA8 povided b the yaux
Lhasacteristics o Re poxt
comple te and. compnct
DoCmeaa Le poct is ac lo
Compact wri Hea mplete oAd
dotument
ialesmafian ebout LpeLieiuaguPdaded
Syste mic Pxsetnióa o pxoblem
oAclusiods, ctsiquxes
wItexs cloel aAdIeLommendoioAR Re poxrt
Sdytae
iovestiatian oAdPsEpoxeopsoble m_uadex
alalaing- celeyantio omationepaxt atex
4e oblemKepo 3t epaad
bu e ctsondevidence.The`Suppor egad ted
xe is
imnginatioAia a epaXtwhichAO scoe
documeat in
ba.sitalla o actual Suolly
Reooxts_aKe
io tiag: Parpase
paed ae3en
useulJe
epoxts_axe e
LtId a C a m o l e te
campa t O n a
Ppesiod
Enod
Sesvesas
aver o le
lo Se Cet
Cose
p L a n a t o x y e d o c u m e n t

pos&Tblei0 the
epostiag
CSa
nlidetia Ma-tesS if
aAd and_uidaace i Leport
%aides jolos Mation intorMation_ -
uhithis gives
v a l u a l a l edocumeAt migs
-o MaAagemeatAubile

u u e Pauidonce
nd
alicies.+t to t e
cilitatesplaaaingraad, decisiad

Soluiag
MaingAepos
okealso LBeul p*
busiaesseaexprise

Pzoblemsace.d by a Compre
DocumeatRe po¥t is a
Sell-explaaados
cavexs allaspe.c8 9t
-henkiVe documeat and
moter o S t u d y I t i&_oSelX
the Suhje.ct itse
explanatoryand Complete d o t u a e a t b q
iatesAn Lemmuaitoti oo
A c t e a sa * o o l e
LSRHiveteoo_commuaitotioa
ReportiS oA
_and subog dfhate stn
behweea topLxeluivee

PesmaaeAtRecoxal_A xeBo&t Semes


- Achsas
aS apeiMaAeat LaxdTelating cextein
to

pu&iness Matex1tiS:useju oxdutuse


x e xezeAC
and quidaace

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