Institute : (0211) Symbiosis Institute of Business Management - Hyderabad

Program : (021141) Master of Business Administration

Batch : 2021-23 Semester : I
Course Name : Operations Management (0211410105)
Date : 20.11.2021 Max Marks : 60
Day : Saturday Time : 10.00 am - 12.30 pm

Instructions : 1. All Questions are compulsory

2. Calculators are allowed
Section – A (4 x 5 = 20 Marks)

1. a. What is ABC analysis? (CO1) (2 Marks)

b. Explain the steps in performing ABC analysis (CO1) (3 Marks)
2. What are the several stages involved in designing a product? Explain (C02)
(5 Marks)
3. a. What do you understand value stream mapping (VSM)? (CO1) (2 Marks)
b. Explain the steps of VSM (CO3) (3 Marks)
4. a. What do you understand about capacity planning. (CO1) (2 Marks)
b. Explain the steps involved in capacity planning with an example? (CO3)
(3 Marks)
Section – B
(4 x 10 = 40 Marks)
5. a. What do you understand by lean systems. (CO1) (5 Marks)
b. Briefly describe the various types of wastes (MUDA) (CO4) (5 Marks)
6. a. What do you understand forecasting in operations? (CO1) (4 Marks)
b. Mention about the various types with examples. (CO5) (6 Marks)
7. Solve the problems as per the given information (CO5)
Weekly demand 280 units
No. of weeks per 52
year
Ordering cost $ 50
Unit cost $ 20
Annual carrying cost 20 %
Lead time 2 weeks
Calculate:-
a. Economic Order Quantity (EOQ) (5 Marks)
b. Total Cost and (2 Marks)
c. Reorder units with all steps. (3 Marks)

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8. Calculate the following from the given below table A (CO5)
a. Three employees process 600 insurance policies in a week. They work 8 hours
per day, 5 days per week.
Calculate the labour productivity for the following operations: (2 Marks)
b. A team of workers makes 400 units of a product, which is sold in the market for
$10 each. The accounting department reports that for this job the actual costs are
$400 for labor, $1,000 for materials, and $300 for overhead.
Calculate the multifactor productivity (3 Marks)
Calculate the following from the given below table B
a. The year to date labour productivity (2 Marks)
b. Calculate the multifactor productivity (3 Marks)
This Year Last Year Year Before Last

Factory unit sales 2,762,103 2,475,738 2,175,447

Employment (hrs) 112,000 113,000 115,000

Sales of manufactured products ($) $49,363 $40,831 —

Total manufacturing cost of sales ($) $39,000 $33,000 —

All The Best

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