TOUR AND TRAVEL PRODUCTS - child - between 4 and 11 years of age.
In 1841, Thomas Cook of England
successfully launched the first travel
arrangement via railway for a group of
travelers charging one shilling per head from
Leicester to Loughborough on July 5 of the
same year.
DIFFERENT TOUR AND TRAVEL PRODUCTS
A. EURAIL - a Eurail Pass is a comprehensive
European ticket which allows a traveler to pass
through many European countries.
TYPES OF EURAIL PASS
* Eurail Global Pass - covers 24 countries or
unlimited travel ; 15-21 days
- consists of: Consecutive-day Passes
and Flexi-type Global Passes.
* Eurail Select Pass - offers 3-5 different
countries ; 5-10 days.
* Eurail National Pass - limited to 2
boarding countries.
TWO-SHIFT WHEN TRAVELING THROUGH
EURAIL:
* Eurail Day Trains - lasts 24 hours from
midnight to midnight. On each travel day, a
passenger has access to the train networks and
participating ferry companies where there
Eurail pass is valid.
* Eurail Night Trains - some also call it
sleeper train. Night trains offer comfortable
way to travel by night. Night travel commences
when departure is from 7pm and arrives at its
final stop at 4am in the ff day.
> Each Eurail pass cost depends on the type of
ticket a passenger by these are the:
- adults - above 26 years old
- youth - younger 26 atleast 12
- saver - gives discount 2-5 people all buying
Eurail passes and travelling together at all
times
B. CAR RENTALS
Car Rental Category
> Self-Drive Car - client flexibility to
travel the cities and nearby places. Usually, the
pick-up date and drop-off date are on the same
day for the daily rental.
> Chauffeur Driven Services - with a
driver. Gives the quality and comfort of getting
in and around places especially if a person is
not familiar with the destination he/she is
heading.
> Corporate Shuttle Services - group
visitors enjoy taking bus tours to conveniently
explore the city and other attractions. Shuttle
services or tourist buses are great for a large
number or people.
C. DOMESTIC MARITIME PRODUCTS
* Domestic Sea Travel
> State or First Class
> Cabin Class
> Tourist Class
> Mega Value Class
> Budget Class or Super Value Class
* Different Facilities
> Dining Area
> Ballroom
> Convenience Store
> Spa and Salon
> Function Rooms
* Cargo
D. INTERNATIONAL LUXURY CRUISES
* A luxury or international cruise liner is a
passenger ship that travels from one country to
another. These are mostly bigger and modern
ships that can accommodate thousands of
passengers. They are also called as the “floating
hotel” due to the services and accommodation
they offer.
* A cruise can last anywhere between 2 to 30
days. During the stay, tours can have many
different activities, as there are many stopovers
in other places.
SERVICES AND AMENITIES OFFERED BY A
CRUISE LINER:
> Accommodation - offers a fully furnished
cabin with different types of rooms, a wide
range of services such as bars and lounges, and
internet connection.
* standard room accommodations:
- Executive Suite
- Junior Suite
- Star Suite
- Stateroom
> Sports and Activities - offers a fitness
program workouts, aerobics, and spa for
relaxation. A luxury liner also has an outdoor
pool, sports court for golf or tennis, rock
climbing, a jogging track and other water sports
facilities.
> Entertainment - first class cruises offer
a wide range of activities.
> Function Rooms - guests can hold
parties, meetings, and other events.
E. ACCOMMODATIONS/LODGING
ESTABLISHMENT
* Hotel - establishment that provides
room and lodging that are rented in a short or
long-term basis.
TYPES OF HOTEL
> One-star Hotel
> Two-star Hotel
> Three-star Hotel
> Four-star Hotel
> Five-star Hotel
* Airport Hotel - situated near the
airport. Others directly connected to the
terminal.
* Apartment Hotel - just like typical
apartments. They operate the same as a
regular hotel and provide the same amenities
that an average home has.
F. SIGHTSEEING TOURS
* The Day Tour - done in one day and
usually involves just a city tour.
* Night Time Tour - starts at 7pm.
Tourists experience the nightlife by going to
bars, concerts, or shows that feature Philippine
Traditional Dances and Music.
* Out of Town Tours - tours outside
cities.
* Provincial Tours - require either land
transfer arrangements or airline travel.
* International Tours - international or
outbound travel is popular among Filipinos.
There are tour operators that specialized in
outbound travel.
G. AD HOC GROUP TRAVEL ARRANGEMENTS
* An ad hoc (specific purpose) group travel
arrangement is a customized travel tour
arrangement, which is cold to a group whose
members share the same interests or
affiliations such as school, clubs and others.
* Tour package rates are based on the number
of participants, the number of places to visit,
the distance of the destinations and special
requests.
H. TRAVEL INSURANCE/ASSIST CARDS
* Travel Insurance is an insurance policy that
is intended to cover medical expenses which
may be incurred in case of sickness or accident
while travelling.
* Most common risks that are covered by
travel insurance:
> Medical emergency, accident/sickness
> Death
> Loss of Belongings
I. MISCELLANEOUS
Following travel and supporting documents:
> Passport at the Department of Foreign
Affairs
> Birth Certificate, Marriage Certificate, an
certificate of no marriage record from the
Philippine Statistics Authority
> Visa from the foreign embassies and
consulates
 > Travel Clearance for minors from the + BILLING THE CLIENT
Department of Social Welfare and After the booking has been made,
Development
the travel agency will issue the sales
> Change of residency status, alien certificate
of registration, immigration card, visa renewal, invoice. The cashier or the accounting
visa extension, alien employment permit, department usually handles this. The
special work permit, and exit clearance from sales invoice serves as a document for
bureau of immigration payment of the travel services acquired
by the passenger.
Other related services include:
> Procurement of travel tax exemption
certificate + E-TICKET
> Reduced travel tax Once payment has been made,
> Airport Assistance the agent will finalize the ticket for
> Delivery of documents printing. This is called the e-ticket short
for electronic ticketing.
TRAVEL AGENCY ACCOUNTING TRAVEL DOCUMENTS REQUIRED FOR
DOCUMENTS AND BILLING TRAVELER
SETTLEMENT PLAN > Passport - allowing a traveler to travel in a
foreign country.
* Travel Agency Accounting (1) > Visa - grants entry into a country to be
visited.
A travel agency is a retail
> Driver’s License - a handy and reliable
business, it is very important to have alternate method of identification.
accounting procedures. Accurate > Emergency Home Contact Info - contacts of
accounting is required to track and friends, family, business associates in an
monitor revenue and operating emergency.
expenses, determine profits and > Itinerary- this can be a copy of your flight
schedules.
calculate tax liabilities.
> Miscellaneous Documents - includes health
insurance card, driving insurance card, long
> Walk-in Clients to Travel distance calling cards, business documents.
Management Corporation > Copies - copies of certain documents to
1. Client Inquiry safeguard the originals and to leave copies in
2. Availability Display and Booking helpful places.
- Name Element
- Itinerary Element * Billing Process and Procedure (2)
- Telephone Element Purchase Order > Ticket > Statement of
- Ticketing Arrangement Element Account > Payment.
- Received from Element
3. Pricing TMC/TA to Suppliers:
> Negotiated Handling Fee - this is a bargaining
strategy to decrease a fee by remaining or
adjusting some of the services an agency offers.
> Fixed Commission (rate-minus) - a
commission or rebate offered by the supplier
to the agency.
> Service Fee - type of monetary fee charged to
a customer’s bill or account to cover services
related to the product or service being
purchased.
> Mark-up (cost-plus) - a certain percentage is
added to the actual cost of the services in the
way an agency gets its profit from.
TRAVEL SERVICES PROCUREMENT PROCESS
> Departments handling the booking and
transaction with the travel agency:
- Human Resources Department
- Finance and Accounting
- Secretary
- Procurement Officer
- Corporate travel agent
DIFFERENT TYPES OF SUPPLIERS
1. Hotel Chains
2. Tour Operators
- Inbound Tour Operator
- Outbound Tour Operator
- Ground Operator
Non-IATA Ticketing - when issuing a ticket, an
agent, thru its reservation system, endorses the
ticket to the IATA Agency member. There is a
code that the non-IATA agent must input to the
system in order for the IATA member to access
it. In doing so, they have now the authority to
issue ticket on behalf of the non-IATA agency.
IATA Ticketing - an IATA member agency is a
travel agency that has an accreditation with the
IATA or the International Air Transport
Association and undergone trainings to
facilitate ans sell tickets for and on behalf of
the airline companies.
* Tour Operation Accounting Documents (3)
+ Tour Voucher - a bond worth a certain value
that can be rendered by the traveler.
+ Credit Arrangement - is a contract between a
tour operator and travel agency.
+ Booking Card - consists of the complete
records of all requirements of the passenger
and provides a history of actions taken,
confirmation, option dates,and relevant
information.
+ Travel Requisition Slip - an internal
accounting document with the details of the
arrangements, including prices.
+ Official Receipt - the proof of purchase given
to a buyer who has paid for goods.
+ Provisional Receipt - issues for transaction or
sale which is not yet completed.
+ Letter of Request - often a standard letter of
request.
+ Billing Statement/Invoice - external
accounting form detailing the charges due for
the travel arrangements requested by the
client.
+ IATA Billing Settlement Plan Report - a
system designed to facilitate and simplify the
selling, reporting and remitting procedure of
IATA Accredited Passenger Sales Agent, as well
as improve financial control and cash flow for
BSP Airlines.
+ Booking Order - a document by the
reservations staff, requesting space, or service
from suppliers.
+ Exchange Voucher - a written record of
expenditure, disbursement or completed
transaction.
+ Purchase Order - a commercial document ans
first official offer issued by a buyer to a seller,
indicating types, quantities, and agreed prices
for products and/or services the seller will
provide to the buyer.
TOUR OPERATION ACCOUNTING DOCUMENTS
PROCEDURE
1. Letter Request
2. Send Back Quotation
3. Purchase Order
4. Book the Client
5. Bill the Client
6. Payment
7. Provisional Receipt
8. Confirms all the bookings
9. Documents
10. Finalizes Transaction

The Billing and Settlement Plan (BSP) by IATA

Member Agency
A billing settlement plan (bsp) is the
central point through which data ans funds
flow between travel agents and airlines. The
system is designed to simplify the selling,
reporting and remitting procedures of IATA
accredited agencies on behalf of BSP airlines.

A BSPlink is the user interface for the

airline companies and the travel agencies in the
BSP process.

Procedures for Airline Ticket Payment through

the Banking System

1. The agent processes all sales and refunds at

the end of the reporting period through the
BSPlink.
2. The Data Processing Centre captures the
tickets and refinds information from data files
that have been transmitted by BSPlink.
3. DPC processes all the relevant data and
produce an “Agents Billing Analysis” for each
agent.
4. It then forwards a statement of sales made
by agent to each BSP airline.
5. Agent continues to monitor electronic ticket
ranges and provide replenishment as
necessary.
6. For payment.
7. Follow up by airlines.