Professional Documents
Culture Documents
Section A: Listening Section 1:Questions 1-10: Đề thi gồm có 12 trang Thời gian: 150 phút (không kể thời gian giao đề)
Section A: Listening Section 1:Questions 1-10: Đề thi gồm có 12 trang Thời gian: 150 phút (không kể thời gian giao đề)
Section 1 :Questions 1-10
A Japanese girl and a housing officer are talking about her homestay family.
Questions 1-5
The housing officer takes some details from the girl. Complete the following form with NO
MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Questions 7-10
Fill in the blanks with NO MORE THAN THREE WORDS for each answer.
7. Although the girl is not a vegetarian, she doesn't eat a lot of meat. Her favorite food
is ………...
8. The girls has given up playing handball. Now, she just play……….. with her friends at
weekends.
9. The girl does not like the bus because they are always late. She would
rather ……………………
10. The girl can get the information about the homestay family that she wants…………………. .
Section 2 :Questions 11-20
You will hear a talk by a tour guide about travel to Enzia.
Complete the notes by filling in the blanks with NO MORE THAN THREE WORDS
AND/OR NUMBER for each answer.
Notes
VISAS
Now Eznina visas are needed by almost all nationalities.
Normal visas last 11…………………………
You need to pay 12………………….. for the visa.
Price may change from time to time
Some Enzian consulates neighboring countries require you to provide a letter to 13………….
You can get information of major embassies on 14……………. of the student handbook. If you
want to re-enter Eznia, you must get a multi-entry visa.
Part 1: Choose the best answer to complete each of the following sentences. Write A, B, C or
D in your answers in the numbered boxes. .(10 points)
1. I wouldn’t call her a close friend. She’s more of a/ an……really.
A. ancestor B.successor C. acquaintance D. peer
2. My jeans …………….in the wash and they are too small for me now.
A. reduced B. deteriorated C. shrank D. diminished
3. How dare you accuse me ……………..!
A. to cheat B. that I cheat C. cheating D. of cheating
4. Thank you for thinking of us,but I am afraid we’re going to……………your kind invitation.
A. decline B. deny C. condemn D. reject
5. The booklet is printed in big letters ……….even the old and young to read with unaided eyes.
A. so that B. in order for C. with a view to D. so as to
6. John: “ Can I help you , Sir? Mr Jeans: “ I’m looking for a …………..table”.
A. round wooden fashionable B. wooden round fashionable
C. wooden fashionable round D. fashionable round wooden
7. You should ………think about what technical school to apply for: or else, you will waste your
time and money in a few years later.
A. strongly B. extremely C. hardly D. highly
8. When the teacher came in, students…………………….laughing
A. stopped B. were stopping C.had stopped. D. have stopped
9. Please don’t…………a word of this to anyone else, it’s highly confidential.
A. breathe B. speak C. pass D. mutter
10. What chemical is this? It’s ……..a horrible smell.
A. giving down B. giving away C. giving over D. giving off
Your answers:
1 2 3 4 5
6 7 8 9 10
Part 2: There are 10 mistakes in the passage. Write them down and give the correction.
Write your answers in the space provided.(10 points)
Choosing a career may be one of the hardest jobs you ever have, and it must be done Line 1
by care. View a career as an opportunity to do something you love, not simply as way ...2…
to earn a living. Here are just a few of the factors to consider. ...3…
Deciding what matters most to you is essential to making the right decision. You may ...4…
want to begin by accessing your likes, dislikes, strengths, and weaknesses. Think about ...5…
the classes, hobbies, and surroundings that you find most attracted. Ask yourself ...6...
questions, such as “ Would you like to travel? Do you want to work with ...7…
children?”Thereare no right or wrong answers. Determine which job features you ...8…
require, which one you would prefer, and which ones you cannot accept. Then rank it ...9…
in order of importance to you. ..10..
The setting of the job is one factor to take to account. You may not want to sit at a desk ..11..
all day. If not, there is diversity of occupation- building inspector, supervisor, and real ..12..
estate agent- that involve a great deal of time out from the office. Geographical ..13..
location may be concern, and employment in some fields is concentrated in certain ..14..
regions. ..15..
Don’t rule out any occupation without learning more about it. Some industries evoke ..16..
positive or negative associations. The traveling life of a flight attendant appears ..17..
glamorous, when that of a plumber does not. Remember that many jobs are not how ..18..
they appear to be firstly, and may have merits or demerits that are less obvious. Flight
attendants must work long hours, grueling hours without sleeps, whereas plumbers can
be as good paid as some doctors.
Your answers:
Line Mistake Correction
1
2
3
4
5
6
7
8
9
10
SECTION C: READING
Part 2:
Read part of an employee handout regarding working with businesses in other countries.
Like most companies in an increasingly globalised world, our firm does business with other firms
abroad. Company cultures vary worldwide, and it is important for delegates from our company to
recognise how company culture overseas might be different from our own. This document will
give you a brief guide to company culture in the countries we associate with.
A. Russia
Until recently, people and businesses were oppressed by the state and this has affected people’s
attitudes. It is not uncommon for laws to be ignored and taxes to go unpaid. In some cases, only
contracts between close personal friends are acknowledged. Therefore, networking is vital for
successful business. Presently, the legal situation in Russia is in a state of flux, with laws
constantly being rewritten. Those that exist are often unenforceable. Most agreements are
therefore made on a trust basis, so it is vital that personal relationships do not break down. The
management style is centralised and directive. Too much debate can indicate a lack of
decisiveness. Subordinates take orders from the ‘big boss’. Many westerners see this as a lack of
initiative on the part of middle managers, but in actual fact, middle managers have little power.
Most delays occur because the question has not been presented to actual decision-maker.
However, things are changing in Russia. The old regime is gradually being replaced by western
business style, and younger managers will have a much more modern approach than their older
counterparts.
B. South Korea
South Korea is one of the world’s most successful economies, having seen five consecutive
decades of high economic growth. When faced with adversity, South Koreans change direction
quickly and effectively. Despite the frantic economic growth, South Korean society is still very
conservative and conformist due to the influence of Confucian values. Companies are hierarchical
and regimented and ‘face’ is very much valued. Consequently, change can sometimes be slow and
painful. Managers are paternalistic, authoritative figures who expect their instructions to be
carried out obediently and respectfully. In return, they give their subordinates support and help,
not only in work issues but in home issues as well. Group harmony is important, so South
Koreans avoid confrontation and blame, especially among people of equal rank. Friendship is
therefore vital to business success. The Korean saying 'make a friend first and a client second'
sums this up exactly.
C. Australia
Australia has a relatively small population in relation to its vast size. Its geographic isolation and
its small domestic market mean that international trade is essential to guarantee future prosperity.
Increasingly, this is done in countries in Asia rather than Commonwealth countries. Australian
managers are not considered to have superior status to other workers. Their jobs are just
different. Authoritative management styles are not appreciated among Australians workers.
Instead, managers adopt a more consultative and inclusive style which encourages open debate.
Challenging superiors is acceptable, indeed it is a sign of commitment and professionalism.
Outsiders may consider such dialogues confrontational, but Australians regard them as effective
ways to communicate ideas. Australian managers like to be seen as ‘one of the boys’ and they are
more likely to socialise with their team than segregate themselves and just mix with other
managers.
D. UK
In the last half century, Britain, like many industrialised countries, has moved away from heavy
engineering towards service and high-tech industries. With this has come a major shift in
management style. Hierarchical systems have been swept aside and replaced by modern business
models, heavily influenced by the US. The ‘job for life’ is rare. Neither managers nor junior
workers expect to climb the corporate ladder within one company; rather, they manage their own
career paths by progressing from company to company. Such short-termism can be frustrating for
outsiders. British managers tend to be generalists rather than specialists, and are not necessarily
the most technically competent person in the team. Instead, they are expected to have the
necessary interpersonal skills to ensure the team works together effectively. They cultivate a close
and humorous relationship with subordinates, which may be considered too soft. Giving direct
orders can be seen as impolite, so managers often make indirect requests rather than explicit
instructions, which is sometimes confusing for non-British people.
Which country is being referred to in the statements below?
1. “The people I deal with keep moving on to new jobs.”
2. “Unless you’re friends, they may not honour your agreement.”
3. “It’s frustrating because the official regulations keep changing.”
4. “Disagreements between colleagues are frowned upon.”
5. “I thought the manager had the authority to make a decision, but it turned out that he didn’t.”
6. “The manager and another member of staff had a huge disagreement in the meeting, and
no-one seemed to care.”
7. “They weren’t terribly charming – they just wanted to get on with making the deal.”
8. “I expected the manager to have more technical knowledge than he actually did.”
9. “I dealt with two companies in this country last year. One was really hierarchical, but the other
was really modern.”
10. “The manager kept asking me about my wife and children. I don’t know why it was so important to
him.”
11. “He has a PhD but he never refers to himself as a doctor.”
12. “I thought that there’d be tariffs to pay, but the firm seemed quite content to overlook them.”
13. “I didn’t realise I was expected to do it this way. I thought the manager was just offering a
tip
14. “The managers sat with the junior workers at lunch. I expected them to have their own
table.”
15. “I hoped the senior manager would be prepared to discuss the matter with me, but he refused
to engage in any form of debate.”
Your answers:
1 D 2 A 3 B 4 A 5 A
6 C 7 D 8 D 9 A 10 B
11 D 12 A 13 D 14 C 15 A
B) It is vital that the employer pays attention to the physical setting such as workplace design, the
office environment, and placement of monitors as well as the organisation of the work and
individual work habits. Operators must be able to recognise work-related health problems and be
given the opportunity to participate in the management of these. Operators should take note of
and follow the preventive measures outlined below.
C) The typist must be comfortably accommodated in a chair that is adjustable for height with a
back rest that is also easily adjustable both for angle and height. The back rest and sitting ledge
(with a curved edge) should preferably be cloth-covered to avoid excessive perspiration.
D) When the keyboard operator is working from a paper file or manuscript, it should be at the
same distance from the eyes as the screen. The most convenient position can be found by using
some sort of holder. Individual arrangement will vary according to whether the operator spends
more time looking at the VDU or the paper – whichever the eyes are focused on for the majority
of time should be put directly in front of the operator.
E) While keying, it is advisable to have frequent but short pauses of around thirty to sixty seconds
to proofread. When doing this, relax your hands. After you have been keying for sixty minutes,
you should have a ten minute change of activity. During this spell it is important that you do not
remain seated but stand up or walk around. This period could be profitably used to do filing or
collect and deliver documents.
F) Generally, the best position for a VDU is at right angles to the window. If this is not possible
then glare from the window can be controlled by blinds, curtains or movable screens. Keep the
face of the VDU vertical to avoid glare from overhead lighting.
G) Unsatisfactory work practices or working conditions may result in aches or pain. Symptoms
should be reported to your supervisor early on so that the cause of the trouble can be corrected
and the operator should seek medical attention.
Questions 1–7
The text above has seven sections, A–G. Choose the correct heading for each section from
the list of headings below.
Select the correct number, i–x for questions 1–7.
List of headings
Your answers
Paragraph A B C D E F G
Heading 1. 2. 3. 4. 5. 6. 7.
SECTION D: WRTING
Part 1: complete the gapped sentence so that it has a similar meaning to the complete sentence, using the
key word given.
Do not change the word given and you must use between 2 and 5 words, including the word given.
(1) You should try and take advantage of his help. (MOST)
- You should try and__________________________________ help he gives you.
(2) My sister was involved in her school spelling competition.(PART)
- My sister________________________________ spelling competition.
(3) Could they grow anything here after the war? (ABLE)
- Were________________________________ here after the war?
(4) 'Why didn't you call me?' asked Joe.(ASKED)
- Joe____________________________________ not called him.
(5) Driving that fast was a stupid thing to do.(ONLY)
- If______________________________________ driving so fast.
(6) I hadn't seen my sister for about a year, when I saw her last.(GONE)
- About__________________________________ before I saw my sister again, after the last time
I saw her.