John

 Bap4sta  
j.bap4sta@wbs.ac.uk  

Warwick  Business  School  

Objec&ves  of  this  session  

  Review  and  logis4cs  of  this  module  
  Set  the  context  
  Importance  of  IS  
  Define  informa4on  and  informa4on  systems  
  Dimensions  of  IS  
  Cri4cal  issues  in  managing  IS  in  organisa4ons  

  Google:  Dave  Armstrong,  Head  of  Marke4ng            

talks  about  “  The  evolu4on  of  work”  
Warwick  Business  School  

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Timetable  (revised)  
  Week  1:  Importance  of  IS  &  key  concepts  (J.  Bap&sta)  
  Week  2:  IS  social  and  economic  context  (J.  Huang)  
  Week  3:  Types  of  systems  in  organisa4ons  (JBap&sta)  
  Week  4:  IS  Strategy  (J.  Huang)  
  Week  5:  Resourcing  the  IS  func4on  (J.  Huang)  
  Week  6:  Managing  change  in  IS  projects  (J.  Huang)  
  Week  7:  Protec4ng  and  securing  IS  (J.  Bap&sta)  
  Week  8:  Impact  &  evalua4on  of  IS  (J.  Bap&sta)  
  Week  9:  Reading  week  –  NO  LECTURE  
  Week  10:  Innova4on  and  IS  (J.  Huang)  
Warwick  Business  School  

Logis&cs  
  Lectures:  Mondays  5-­‐7pm  R0.21  (term  1  only)  
  Seminars:  check  on  my.WBS  for  alloca4on.  18  slots  on  
Mondays  (10-­‐3pm)  or  Tuesdays  (10-­‐4pm)  
  Seminars  start  in  week  2,  no  seminars  week  1!  
  No  lecture  week  9  –  it  is  a  reading  week  [REVISED]  
  Assessment:  
  1,5  hrs  closed  book  examina4on  (70%)  
  Individual  essay  (30%):  2000  words  (12CATS)  /  2500  words  (15CATS)  
  Deadline  for  essay  is  24  January  2010.  Topics  provided  in  week  2.  

Warwick  Business  School  

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 Teaching  team  
  Lecturers:    
  John  Bap4sta  (NIE):  j.bap4sta@wbs.ac.uk  
○  Office  Hour  on  Mondays  at  11.30H,  room  E0.12  
  Jimmy  Huang:  Jimmy.Huang@wbs.ac.uk      
○  Office  Hour  on  Monday  from  14pm  to  15pm,  room  E0.09  

  Seminar  teachers:  
  Maha  Shaikh:  M.I.Shaikh@lse.ac.uk    
  Niran  Subramaniam:  Niran.Subramaniam08@phd.wbs.ac.uk      
  Katerina  Voutsina:  K.Voutsina@lse.ac.uk    
  Nikki  Panourgias:  Nikiforos.Panourgias@wbs.ac.uk    

Warwick  Business  School  

Readings  and  prepara&on  

  Main  text  book  
  D.  Boddy,  A.  Boonstra  and  G.  Kennedy  (2009),  
Managing  Informa4on  Systems:  Strategy  and  
organisa4ons,  3rd  edi4on,  Pearson  Educa4on  
  Recommended  reading  
  P.  Beynon-­‐Davies  (2009)  Business  Informa4on  
Systems,  Palgrave  
  Reading  for  each  week  in  the  teaching  
plan  (in  handouts  +  on  my.WBS)  
  Seminars  require  prepara4on  
  Anendance  to  seminars  is  mandatory  –  
we  take  anendance  
Warwick  Business  School  

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 hnp://www.youtube.com/watch?v=nXFnCD72JpY  

Warwick  Business  School  

Warwick  Business  School  

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 Louis CK in Conan O’Brian - http://www.youtube.com/watch?v=8r1CZTLk-Gk

Warwick  Business  School  

Future:  what  to  expect?  

http://fora.tv/2006/11/30/Philip_Rosedale

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 A dependence on information

Figure 1.1 Role of IS in organisations

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Information & information systems

Figure 1.2 The links between data, information and knowledge

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Informa&on  and  Data  
  Data:  raw  facts  or  observa4ons  that  are  considered  
to  have  linle  or  no  value  un4l  they  have  been  
processed  and  transformed  into  informa4on  

  Informa&on:  “Informa4on  is  a  collec4on  of  data,  

which  when  presented  in  a  par4cular  manner  and  at  
an  appropriate  4me,  improves  the  knowledge  of  the  
person  receiving  it  in  such  a  way  that  they  are  bener  
able  to  undertake  a  par4cular  ac4vity  or  to  make  a  
par4cular  decision”  Galliers  (1987)  

Warwick  Business  School  

What  is  an  Informa&on  System?  

  IS  is  the  means  by  which  people  and  organisa4ons  gather,  
process,  store,  use  and  disseminate  informa4on  (UK-­‐AIS)  

Warwick  Business  School  

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 Technology AND organisation

Figure 1.4 The elements of a computer-based IS

Warwick  Business  School  

The contexts of IS

Figure 1.6 The contexts of information systems

Warwick  Business  School  

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Co-­‐evolu&on  between  IT  and  
organisa&ons  

Warwick  Business  School  

Organisa&ons  shape  technology  

  Globally  distributed  organisa4ons  
  Flaner  organisa4onal  structures  
  More  complex  jurisdic4onal  environment  
  Informa4on  and  knowledge  is  king  
  New  risks  and  threats  
  Individuals  (employees/customers)  more  
demanding  

Warwick  Business  School  

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Technologies  shape  organisa&ons  
  ERP,  BPR,  SCM,  EDI  
  Customer  Rela4onship  Management  (CRM)  
  Internet  and  social  media  
  Intranets  and  enterprise  2.0  
  Cloud  compu4ng  

Warwick  Business  School  

Impacts  of  technology  in  business  

  Automates  business  processes  saves  4me  +  resources  
  Supports  and  disrupts  ways  of  working  
  Digitalisa4on  of  informa4on  increases  visibility,  
monitoring  and  control  
  Enables  collabora4on  and  communica4on  
  Community  and  culture  building  
  Amplifies  reach  
  Interconnec4on  across  4me  and  space  

Warwick  Business  School  

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Technology  in  context  
         Social  

           Formal  

                   IT  

Warwick  Business  School  

Technology  is  social  all  the  way  

through…  

hnp://video.google.com/videoplay?docid=3221213267782649784&q=cubicle#docid=-­‐201393082438344852  

Warwick  Business  School  

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The  dimensions  of  IS  (TFI)  

http://sfpark.org/

Warwick  Business  School  

Dimensions  of  IS  

Informal/Social   Behaviour,  culture,  social  

Formal   Processes,  policies  

Technical   Infrastructure  

Warwick  Business  School  

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Aligning  technology,  processes,  
behaviour,  culture…  

Warwick  Business  School  

Unpredictable outcomes of IS
projects

Table 1.2 Measures of information system success

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 The management challenges of IS

  Foundations – combining technical and

organisational perspectives;

  Information systems and strategy;

  Organising for IS;

  Implementing IS and organisational change.

Warwick  Business  School  

Overview  of  the  module  

Management!
IT department!

IS Strategy!

Users! Developers!

Warwick  Business  School  

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 Dave  Armstrong,  Google  
The  evolu4on  of  Work  

Warwick  Business  School  

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