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Simple

Numbers
PROFIT +

P U R P O S E = I M PA C T

Slides at:
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Greg Crabtree
Greg.Crabtree@crbcpa.net
256-704-0620
Your Experience With Accountants?
How many times a year do you visit your CPA?
§  Four or more
§  Three
§  Two
§  One

Would you like a better financial model that allows


you to make better business decisions?

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The Accountant’s Apology

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3 Keys To Unlock Your Business Potential

#1: Remove #2: Labor #3: Four Forces


Distortions Productivity Of Cash Flow
Are you looking at How are you Have you set your
your ‘true’ numbers measuring and priorities right to
and understand your improving your labor build a solid
‘true’ targets? productivity? foundation?

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Growth And Profit Must Go Together
What’s your current business situation?
1.  Growing Profitably – Profit exceeds 10% and
annual revenue growth is 5% or above.
2.  Profitably Stable – Profit are 10% or better, but
no annual revenue growth.
3.  Need To Cut – Less than 10% profit and no growth.
4.  Grow Into My Costs – Less than 10% profit, but
“trying” to grow to make up for lack of profitability.
5.  Consuming Muscle – Losing money.

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#1: Remove Distortions
Are you looking at your ‘true’ numbers and understand
your ‘true’ targets?

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Three Identical Companies – Different Owners
         Company  1      Company  2      Company  3      
     Revenue     $1,000,000   $1,000,000   $1,000,000    
     Salaries     $400,000   $500,000   $600,000    
     Opera6ng  Costs     $350,000   $350,000   $350,000    
     Total  Expenses     $750,000   $850,000   $950,000    
     Pre-­‐Tax  Net  Income     $250,000   $150,000   $50,000    
     as  %  of  Revenue     25.00%   15.00%   5.00%    
     
     Owner  Salaries  Included  Above     $0   $100,000   $200,000    
     Dividends  Taken  Out     $250,000   $0   $100,000    
     
     Market-­‐Based  Wage     $100,000   $100,000   $100,000    
   Revised  Actual  Net  Income   $0   $150,000   -­‐$50,000    
     
     Business  Net  Income  Poten6al     $150,000   $150,000   $150,000    
     
   Cash  Available  To  Grow   $0   $150,000   -­‐$50,000    
Common Distortions Of Owner Comp
§  S-Corporation owner trying to save on payroll taxes
§  Multi-owner business where shareholders all make
the same wage
§  “Sweat equity” in a startup
§  No guaranteed payments in an LLC
§  “Leftover’s are mine to consume” mindset
§  Not paying a market-based wage (too high or low):
“As the owner, pick any job you want, but the
market determines your wage.”

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Watch Your Language – Words Matter

EBITDA
Earnings before: PRE-TAX
Interest, Taxes,
Depreciation PROFITS
& Amortization

GROSS CONTRIBUTION
MARGIN MARGIN
REVENUE Revenue less
Gross Margin less
direct costs,
direct labor cost
excluding labor
Simplify Your Profit & Loss Report
§  Revenue – “Revenue is a vanity number.”
§  Cost of Goods Sold (COGS) – “It’s not your money.”
§  Direct Labor Cost – “Do not mix labor with non-labor.”
§  Expenses – “Too many lines on your P&L create noise.”
§  Facilities
§  Marketing
§  Management and Admin Labor
§  Sales Labor (Optional: May be tracked with Management/Admin)
§  Payroll Taxes and Benefits
§  Other Operating Expenses
§  Other Income/Expenses (Depreciation, Interest Income, etc.)

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ConstrucFon   Services  
         
Company   Company  
   Revenue     $20,000,000   $3,750,000    
Simple Number P&L View    Cost  of  Goods  Sold  (COGS)   $17,150,000   $900,000    

Business  Engine  
  Gross  Margin  (GM)   $2,850,000   $2,850,000    
             
   Direct  Labor  (DL)   $1,000,000   $1,000,000    
  Direct  LER  (Gross  Margin/Direct  Labor)   $2.85   $2.85    
  Contribu5on  Margin  (CM)   $1,850,000   $1,850,000    
     
   Opera6ng  Expenses:    
  Facili6es   $150,000   $150,000    
Business  Chassis  

  Marke6ng   $75,000   $75,000    


  Management  and  Admin  Labor   $750,000   $750,000    
  Payroll  Taxes  and  Benefits   $100,000   $100,000    
  Other  Opera6ng  Expenses   $150,000   $150,000    
   Total  Opera6ng  Expenses   $1,225,000   $1,225,000    
  Management  LER  (Contribu>on  Margin/Mgmt.  Labor)   $2.47   $2.47    
   Net  OperaFng  Income   $625,000   $625,000    
  Overall  LER  (Contribu>on  Margin/Total  Labor)   $1.63   $1.63    
     
   Other  Income/Expenses:    
  Deprecia6on   $75,000   $75,000    
  Interest  Expense   $25,000   $25,000    
   Total  Other  Income/Expenses   $100,000   $100,000    
   Total  Pre-­‐Tax  Net  Income   $525,000   $525,000    
  as  a  %  of  Revenue   2.63%   14.00%    
  as  a  %  of  Gross  Margin   18.42%   18.42%    
Common Distortions Of Profit & Loss
§  Owner Comp
§  % versus $ – You can’t spend percentages
§  What is a month? – Not all months are created equal
§  Seasonality – Use Rolling-12’s to remove distortions
§  Misaligned Costs or Revenue – All costs should be in the
same month as booked revenue
§  Mixing Labor with Non-Labor – Details in section 2…
§  Cash Flow versus Profit…

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Why 10% Profit Is The New Breakeven
Pre-Tax Profitability Targets:

ABOVE
5% 10% 15% 15%
Life The New Great Enjoy It While
Support Breakeven Business You Can
Focus on When you When you have Harvest profits
improving have a “good” a “great” before market
profitability. business. business. forces catch up.

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Cash Flow Versus Profit Chart
Chart is based on the following assumptions:
§  Profit levels shown: 5%, 10%, and 15%
§  Revenue at $100,000 per month
§  Tax Rate 40%
§  A service-based business that bills at the end of the
month and gets paid in an average of 45 days

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Why Profit Matters: Cash Flow At 5% Profit
$500,000  

$400,000  

$300,000  

$200,000  

Cash  -­‐  5%  

$100,000   Cash  -­‐  10%  

Cash  -­‐  15%  

$0  
1   3   5   7   9   11   13   15   17   19   21   23   25   27   29   31   33   35   37   39   41   43   45   47   49   51   53   55   57   59   61   63   65   67   69   71  

$100,000  

5% Profit:
Breakeven
$200,000  
Cash Flow in
67 Months

$300,000  
Why Profit Matters: Cash Flow At 10% Profit
$500,000  
10% Profit:
Breakeven
Cash Flow in
$400,000  
34 Months

$300,000  

$200,000  

Cash  -­‐  5%  

$100,000   Cash  -­‐  10%  

Cash  -­‐  15%  

$0  
1   3   5   7   9   11   13   15   17   19   21   23   25   27   29   31   33   35   37   39   41   43   45   47   49   51   53   55   57   59   61   63   65   67   69   71  

$100,000  

5% Profit:
Breakeven
$200,000  
Cash Flow in
67 Months

$300,000  
Why Profit Matters: Cash Flow At 15% Profit
$500,000  
10% Profit:
Breakeven
Cash Flow in
$400,000  
34 Months

$300,000  
15% Profit:
Breakeven
Cash Flow in
$200,000  
22 Months
Cash  -­‐  5%  

$100,000   Cash  -­‐  10%  

Cash  -­‐  15%  

$0  
1   3   5   7   9   11   13   15   17   19   21   23   25   27   29   31   33   35   37   39   41   43   45   47   49   51   53   55   57   59   61   63   65   67   69   71  

$100,000  

5% Profit:
Breakeven
$200,000  
Cash Flow in
67 Months

$300,000  
The True Picture Of Available Cash
        2%  Profit   5%  Profit   10%  Profit    
   Revenue   $2,000,000   $2,000,000   $2,000,000    
   Net  Income  %   2%   5%   10%    
   Net  Income  $   $40,000   $100,000   $200,000    
   Tax  (40%)   -­‐$16,000   -­‐$40,000   -­‐$80,000    
   ANer-­‐Tax  Net  Income   $24,000   $60,000   $120,000    
   Debt  Service  (detail  below)   -­‐$60,609   -­‐$60,609   -­‐$60,609    
   Available  Cash   -­‐$36,609   -­‐$609   $59,391    

    Debt  Payments   Amount    


   Company  Vehicle   -­‐$500    
   Office  Buildout   -­‐$1,190    
   Server  &  Computers   -­‐$583    
   LOC  (Termed-­‐Out)   -­‐$2,778    
   Annual  Debt  Service   -­‐$60,609    
Getting To 15% Pre-Tax Profit
§  Know your current capacity
§  Being profitable and maintaining market share
can be better than growth
§  Remember that 10% is the new breakeven
§  Use the “baffle” concept to grow to 15% profit
before increasing labor cost

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#1: Remove Distortions – Action Items
q  Simplify your P&L
q  Accurately report Owner Compensation
q  Focus on the “true” numbers:
q  Gross Margin
q  Contribution Margin
q  The right pre-tax Profit Margin
q  View financials in Rolling-12’s
q  Understand what “paying taxes” really means

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#2: Labor Productivity
How are you measuring and improving your labor productivity?

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Direct Labor Is The Key To Productivity
Direct Labor Efficiency Ratio (LER) measures:
§  All employees that spend the majority of their
time (50%+) delivering direct value to clients
§  Do not include benefits and taxes
§  Ideally it can be viewed by client/project/segment

Gross Margin
Direct LER =
Direct Labor Cost

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Ways To Improve Direct LER
§  Do you have the “right” people? Any bad apples?
§  Can you provide training to improve productivity?
§  Are you selling stuff that you do well?
§  Do you have the “right” clients?
§  Can management do a better job of “managing?”
§  Are you paying people the appropriate wage?
§  Do all employees know their productivity level and
how they can improve it?

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Example Of Building A Championship Team

    2013/2014  Miami  Heat           2013/2014  San  Antonio  Spurs    


   Lebron  James   $19,067,500        Tony  Parker*   $12,500,000    
   Chris  Bosh   $19,067,500        Tim  Duncan*   $10,361,446    
   Dwyane  Wade   $18,673,000        Tiago  Splider*   $10,000,000    
   Total  –  The  “Big  Three”   $56,808,000        Manu  Ginobili*   $7,500,000    
   Boris  Diaw*   $4,702,500    
§  NBA Base Salary Cap $58,700,000    Mad  Bonner   $3,945,000    

§  2013/2014 NBA Finals Results:     Danny  Green   $3,762,500    


   Marco  Belinelli*   $2,750,000    
§  Spurs win in 5 games with highest
point margin of victory in history    Kawhi  Leonard  (Finals  MVP)   $1,887,840    

§  Fifth NBA championship in 5 years    Total  –  9  Highest  Paid  Players   $57,409,286    

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What Is Your Salary Cap?
         Company      
   Revenue  Target     $1,000,000    
   Cost  of  Goods  Sold  (COGS)   $200,000    
   Total  Expenses  (Facili6es,  Marke6ng,  Other)   $300,000    
   Net  Income  (Target  10%)   $100,000    
 
 Salary  Cap   $400,000    
   
   Current  Total  Labor  Costs   $430,000    
 
 Over/Under   Salary  Cap   $30,000    
           

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Management Labor Must Be Productive
Management Labor has four primary functions:
§  Drive revenue
§  Control costs
§  Manage the “Salary Cap”
§  Make Direct Labor more productive

Contribution Margin
Management LER =
Management and Admin Cost

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Sales Labor Efficiency Ratio
Your Sales Labor has one primary goal:
“Sell the stuff we do best.”
§  Not all revenue is created equal
§  Base sales incentives on Contribution Margin
§  View Direct LER by client to find patterns

Contribution Margin
Sales LER =
Sales Labor

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Measure And Manage Labor Efficiency
      Start   Step  #1   Step  #2   Step  #3   Step  #4    
      4.4%  Profit   10%  Profit   15%  Profit   Back  to  10%   Back  to  15%    
   Revenue     $450,000   $492,195   $534,383   $534,383   $587,822    
   Direct  Costs  Excluding  Labor   $130,000   $142,195   $154,383   $154,383   $169,822    
   Gross  Margin  $   $320,000   $350,000   $380,000   $380,000   $418,000    
 
 Gross   Margin  %   71.1%   71.1%   71.1%   71.1%   71.1%    
                   
   Direct  Labor  Cost   $90,000   $90,000   $90,000   $98,333   $98,333    
 
 ContribuFon   Margin  (CM)   $230,000   $260,000   $290,000   $281,667   $319,667    
     
   Management/Admin  Labor   $75,000   $75,000   $75,000   $83,333   $83,333    
   Sales  Labor   $35,000   $35,000   $35,000   $43,334   $43,334    
   Other  Opera6ng  Expenses   $100,000   $100,000   $100,000   $100,000   $100,000    
 
 Pre-­‐Tax   Profit   $20,000   $50,000   $80,000   $55,000   $93,000    
     
   Pre-­‐Tax  Profit  as  %  of  Revenue   4.4%   10.2%   15.0%   10.3%   15.8%    
   Contribu6on  Margin  as  %  of  Revenue   51.1%   52.8%   54.3%   52.7%   54.4%    
 
 Other   Opera6ng  Costs  as  %  of  Revenue   22.2%   20.3%   18.7%   18.7%   17.0%    
     
   Labor  Efficiency  RaFos  (LER):              
  Direct  LER  (Gross  Margin/Direct  Labor)   $3.56   $3.89   $4.22   $3.86   $4.25    
  Sales  LER  (Contribu6on  Margin/Sales  Labor)   $6.57   $7.43   $8.29   $6.50   $7.38    
  Management  LER  (Contribu6on  Margin/Mgmt.  Labor)   $3.07   $3.47   $3.87   $3.38   $3.84    
LER Across Improvement Cycle
Career Labor Efficiency Curve
Career Labor Efficiency Curve Lessons
§  Make training zone as short as possible
§  Create fair movement of pay relative to value
§  Eliminate crossover to replacement zone:
§  Manage expectations
§  Transition to new roles
§  Lifetime learning

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Labor Efficiency Ratio (LER) Case Studies
1.  Crabtree, Rowe & Berger – The true cost of
unproductive labor
2.  Multiple Location Services – Fix margin and
direct labor
3.  Tech Staffing – Low margin, high volume
4.  Marketing Firm – Owner compensation fix
5.  Tech Consulting – Direct Labor model
6.  Construction – Gross margin true top line

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Services Business Transformation

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Measuring Marketing Efficiency
Gross  Margin  
(Rolling  12)  

GM  minus  MarkeFng  Spend  


(This  line  must  go  up!)  

MarkeFng  Spend  
(Rolling  12)  
Marketing Efficiency Ratio
How is your company using marketing to grow?
§  The goal of Marketing is to generate leads that can be
closed by Sales
§  Separate Marketing function from Sales
§  “Most business do not spend enough on Marketing.”
§  Measure marketing’s impact and know when to take
a break or change directions

Gross Margin (Rolling 12)


Marketing Efficiency Ratio =
Marketing Cost (Rolling 12)
#2: Labor Productivity – Action Items
q  Track Direct Labor Costs separate of other costs
q  Use Direct LER to measure and manage productivity
for individuals, team, segments, and clients
q  Identify and manage to a “Salary Cap”
q  Use
Management LER to measure and manage
admin staff
q  Use Sales LER to measure and manage sales team
q  Measure Marketing Efficiency

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#3: Four Forces of Cash Flow
Have you set your priorities right to build a solid foundation?

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Four Forces of Cash Flow
Prioritized in order:
1.  Set Aside Tax Liability (Quarterly)
2.  Repay Line of Credit (LOC) Debt
3.  Core Capital Target in Reserves – 2 months of
operating expenses and Direct Labor in cash with
nothing drawn on Line of Credit (LOC)
4.  Pay Dividends (Distributions)

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Wealth Building Premise
         Company      
   Revenue     $2,000,000    
   Net  Income   $200,000    
     as  %  of  Revenue     10%    
     
   Equity  need  to  be  fully  capitalized   $400,000    
     
   Return  on  Equity   50%    
     
   Tax  Rate   45%    

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Weekly Accounting Rhythm
Deposits:
§  Take to the bank daily
§  Separate duties if possible
§  Use remote deposit
§  Log into online account to record ACH payments
§  Daily email to management on bank balance and
who paid

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Weekly Accounting Rhythm
Invoices:
§  Invoice weekly, if possible
§  Have the invoicing done by those closest to
the customer
§  Break monthly billing into 4 cycles
§  If invoicing is in a separate system, reconcile weekly

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Weekly Accounting Rhythm
Bill Payments:
§  Only pay bills once a week on the same day
§  Use the “bill” process in QuickBooks to get the right
date on the expense
§  2-week Cash Flow forecast report each week
§  Turn off automatic sweep on LOC

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Weekly Accounting Rhythm
Online Banking:
§  Check bank activity online daily
§  Use a two monitor environment
§  Do a “soft” reconciliation daily
§  Make your accounting system be the authoritative
bank balance, not the bank’s
§  Use online bank alerts

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Weekly Accounting Rhythm
Credit Cards:
§  Input charge detail into your records
§  Download activity if at all possible
§  Update once a week on the same day

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Weekly Accounting Rhythm
Payroll:
§  If a QuickBooks user, we like QuickBooks Assisted
Payroll the best, all data is held within your records
§  Use one of the major players (ADP, Insperity,
Paychex, etc) if you want it separate. Try to
automate the entry back into your books
§  Do not do it yourself! The #1 possibility of fraud
§  Update Labor Efficiency Ration (LER) reports after
every payroll

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Data To Manage Your Business

Profit

Marketing Efficiency

Labor Efficiency Ratio (LER)

Gross Margin Thinking

Close Books Weekly


#3: 4 Forces of Cash Flow – Action Items
q  Follow the Four Forces of Cash Flow in order
1.  Set aside tax liability quarterly
2.  Repay Line of Credit
3.  Build Core Capital Target in reserves
4.  Pay dividends
q  Understand your Return on Equity
q  Establish
your weekly accounting rhythms so you
can focus on the important
q  Manage your business with Simple Numbers data

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Simple Numbers Dashboard
Available plug-in for QuickBooks users to access
Simple Numbers Dashboard.

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Company Dashboard
Business Engine
Simple Numbers Balance Sheet
Your Company Settings
Mapping QuickBooks Accounts
SimpleNumbers Profit Tool Offer For You
§  Works with QuickBooks desktop versions
§  Use Discount code “EO” for a 20% discount off
monthly price of $49.95
§  Use up to 3 QuickBooks files
§  Mapping and consulting packages available
§  Go to www.simplenumbers.me to subscribe

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Simple
Numbers
PROFIT +

P U R P O S E = I M PA C T

Slides at:
SimpleNumbers.me/slides

Greg Crabtree
Greg.Crabtree@crbcpa.net
256-704-0620

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