Group Enrichment 

Creative Activities (GECA )

Students Name Position Job Description

1. Pierre Marie Loreto Hotel Manager is responsible for all aspects of operations at the hotel, to day-to-day staff
management and guests. He / She should be an ambassador for the brand and y
hotel. Provide leadership and strategic planning to all departments in support o
service culture, maximized operations and guest satisfaction

is usually responsible for scheduling employees, training new employees, and

new employees. Depending on the industry they may also be asked to handle
2. Angel Bamba Assistant Manager escalated customer complaints as they often work in a customer facing role

Dealing with customers, including handling complaints when they come to

the desk. Troubleshooting emergencies.
3. Peter Pacquing Front Desk Manager

Is responsible for talking care of guests while they stay at hotel. A few of the m
duties of a front desk clerk are talking any reservation, answering any guests
4. Dan Necesito Front Desk questions recommending local attraction to guests, and answering any phone c

 reservation requests by determining the rooms available to meet customer des

They verify customer information and payment options, assign rooms and resp
5. Hanna Mapacpac Reservation Clerk to customers with confirmation emails or letters. ... They also accept payments
check guests out.