Request Form Huancayo

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2996 N° DE CASO

Branch Dlr Code: R085 Type Claim


Extendida

Work Order #: 8500054983 Product Hours: 2304


Claim #: Parts Hours: 2304
Product Model: 330 Failure Part #: 512-1247
Product S/N: KEL01016 Failure Group #: 529-7141
Machine Delivery/ Invoice: 6-Aug-2020 Desc Code: 13
Failure Date: 24-Sep-2021 Findings/Com: Worn
Last Labor: 18-Nov-2021 CAT TRG/ Std Jobs:

Componente Total repair Horas a


SMCS Descripción hours reclamar
JOB Distribution

10 5705 Remover e instalar 2.00 (Remover un componente para reparar)


14 Reemplazar empaquetadura/sello (Ejm. cambio de sellos de cilindros hidráulicos)
17 Desarmar y armar (Desarmado y armado de componentes)
23 Reparar (Reparar componentes desarmados)
30 5705 Prueba después de reparar 1.00 (Pruebas después de la reparación, seguimiento en campo)
35 5705 Localización de fallas 1.00 (Evaluación/ diagnóstico inicial para identificar la falla)
44 Drenar y rellenar (Drenar y rellenar fluidos)
46 Flushing (Hacer flushing para limpieza de fluidos)

Totales 0.0 4.00

Si reclama Misceláneos: Confirmar que la factura está en el sims y detallar en el historial


Valor Venta:

Complaint:

* Customer reported premature failure of the JOSTICK liner (Left side).

Cause:
JOYSTICK N/P: 512-1247 horn switch silicone liner fracture. According to NM: M011514, failure related to CPI # 459934.

Complication:

* Replacement of the left JOSTICK.

Correction: *The problem has been solved by installing the following parts:

Product Description Quantity

AA:5121247 GRIP AS 1

AA:5215215
AA:2388649
AA:2388648 SEAL AIR
COOLANT-ELC 2
1
2
Comments: Machine is operative right now.Support information was attached on sims system.Please review information sims.

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