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Information Letter #IL H135 02-2021 - ESXC135 - Dig
Information Letter #IL H135 02-2021 - ESXC135 - Dig
Information Letter #IL H135 02-2021 - ESXC135 - Dig
Information Letter
N° IL H135 02-2021
ESXC135 Programme Support
September 2021
Dear Customer,
Table of
Contents
1. Important New 4
3. Marketing Highlights 10
Connected-Services 10
Technical requests accessible anywhere and anytime with offline mode 11
New HDataPower pack: your gateway to digital 12
First test flights with Sustainable Aviation Fuel now also completed in Donauwörth 13
4. Customer Meetings 14
a. Reliability Data Group 2021 14
5. Important Notes! 15
7. Product Improvements 27
ACHIEVED Customer Top Irritants 2019 – 09/2021 (all variants) 27
ONGOING Customer Top Irritants (all variants) 33
ACHIEVED Product Improvements (2020 – 09/2021) ALL-Variants 36
ACHIEVED Product Improvements CDS/CPDS-Variants 37
ACHIEVED Product Improvements achieved HELIONIX-Variants 38
ONGOING Product Improvements (all variants) 39
9. Documentation 44
1. Important News Dear EC135 community, this Information Letter will inform you about news, highlights and other
important information. We would especially like to point out the news in section 3. Marketing
Highlights, which will give you an overview of our brand-new further developments on EC135.
If you have any requests, ideas or suggestions for improvement relating to this Information Letter
please contact us.
NOTE:
Unless otherwise specified, all information in this Information Letter is valid for the whole EC135 fleet
i.e. all EC135-Variants incl. H135H.
Otherwise please note the given information on EFFECTIVITY.
Information Letter H135 09-2021 / September 2021 005
2. EC135 Family
Fleet Update
as of 2021-07-31
a. Overview
Situation of the H135 family, as of 2021-07-31
• 1415 EC135 / EC635 / H135 / H135M have been delivered since 1994.
• Currently 1341 aircrafts are still in-service, operated by 319 operators in 64 countries.
•T he H135 family has cumulated 5.972.365 FH in total, with 426.569 FH
performed during the last twelve months.
1 341 1 415
in service Built
426.569 5.972.365
Yearly FH Total FH
64 319
Countries Operators
Information Letter H135 09-2021 / September 2021 007
Worldwide
H135/H135M 248 HC 83.000 FH
EC135/EC635 1.093 HC 343.400 FH
008 Information Letter H135 09-2021 / September 2021
e. Regional distribution
Flight hours last 12 months Helicopters in-service
Oceania 3% Oceania 3%
Africa 1% Africa 2%
Europe Europe
51% North 50% North
America America
33% 26%
f. Mission distribution
Flight hours last 12 months Helicopters in-services
Offshore
Military 4% Offshore
3% 3%
Military
Corporate
6% 5% Police
Police
Utility 15%
16%
4%
Training Corporate
8% 14%
Utility
5%
Rescue Training Rescue
59% 6% 52%
Information Letter H135 09-2021 / September 2021 009
g. Annual History
Number of in-service
H135 over the years:
h. Fleet Age
Number of in-service
EC135 over the years:
010 Information Letter H135 09-2021 / September 2021
3. Marketing
Highlights
Connected-Services
FlyScan Corrective Maintenance –
the future of the Maintenance Ground Station
The recent digital revolution in the helicopter business has benefitted to the way we support operators,
as we are now able to leverage more data generated by the helicopter systems such as Flight Data
Recorders and Avionics systems (Helionix®).
This opens the way to these data exploitation to ease operations and maintenance.
Let’s take the example of two H135 turning back from EMS missions: the pilots assigned to different
bases could take the Compact Flash card from the Data Transfer Device and insert it into the D-BOX,
a rugged tablet used to download more easily the Helicopter HUMS data. With a few clicks, they
are able to transfer the content to their central maintenance team for their analysis using FlyScan -
Corrective Maintenance:
•V isualize and analyze alarms details raised during flights
• Identify quickly missing data
•A nalyze Engine Power Checks margins
•E ase exchanges with Airbus Experts (Technical Events) directly in the application and quicker
support based on the same data
•G et a direct link to the right work card in the Technical Publication (Orion)
•A cknowledge alarms when maintenance is done
A first version of FlyScan - Corrective Maintenance is already available for H135 Helionix® which use
the existing MGS for the usage parameters analysis only. A next version including vibration parameters
is planned for next year.
In addition, Airbus Helicopters proposes complementary advanced services based on the same
Helicopter data to support Airworthiness managers to analyze flight sessions and update your
Maintenance Information System with one click (FlyScan - Fleet Monitoring) or Safety managers to
detect some potential events (Flight Analyser).
The new feature is particularly useful for users in remote areas with little or no
internet connection who need to refer back to any previous communications with
Airbus Helicopters Technical Support on a specific TE.
As of 24 June 2021, users who are offline can consult previous TEs for a quick review
of previous data and communications, the better to understand their current situation
in order to find a solution. Customers are advised to remember to load the TE that
they will need before going offline.
(Some users with a low internet connection may find their TE data and messages
do not display correctly; they are advised to load the TE in offline mode, then
close the app and switch their smartphone or tablet to Airplane Mode before
again opening the app to access the TE offline.)
Offline users can also initiate a new TE as of mid-June. This new version allows
operators to start recording some information while offline and then finalise the TE
once they are back online. Connection to the internet is no longer a limiting factor.
When customers are online they can still take a photo or a short video directly from
a TE (as opposed to taking a photo or video with the smartphone and uploading
it in a TE); and can dictate messages using speech recognition, with the attendant
time savings involved (as opposed to typing messages into a device).
The digitisation of helicopter operations has benefitted the way we support rotorcraft and allows
us to leverage data generated by helicopter systems, such as flight data recorders and avionics
systems (Helionix®), or maintenance software and applications used to manage fleets.
Airbus Helicopters recently launched a new package of connected services, the HDataPower pack
- your gateway to digital, addressing the latest generation of helicopters: the H135, H145, H175
and H160. The HDataPower pack is designed to boost flight, airworthiness and maintenance
operations through easy-to-use digital solutions.
This new pack is aimed at supporting Helionix®-equipped helicopters at all steps of an operator’s
journey, with an uninterrupted digital chain of solutions fully integrated with Airbus Helicopters
systems. It facilitates instant exchanges across functions and organisations, optimises interactions
in fleet management while reducing human pressure and risks, and cuts workload and costs
thanks to advanced analytics solutions.
The HDataPower pack offers the best combination of services needed to optimise helicopter
operations. Airbus Helicopters collects data from operators’ aircraft and information systems to
provide them with pertinent solutions.
The HDataPower pack includes aircraft data connectivity services such as D-Box and wACS
(wireless Airborne Communications System). These feed the digital chain with data that is
analysed by solutions like FlyScan Fleet Monitoring, to provide an overview of fleet airworthiness
status, which is complemented with tech log information recorded through the Fleet Keeper
technical logbook. Analytics services like Fleet Availability Management and Reliability
eReporting make maintenance events progressively more predictable, make possible an optimal
understanding of unavailability causes, and improve anticipation, forecasting, and parts availability.
Flight Analyser, a post-flight data analytics service, complements this full end-to-end operational
chain to contribute to enhanced operational safety.
Through the digitisation and in-depth analysis of flight, maintenance and logistics operations, the
HDataPower pack sets the stage for improvement and time savings, translating to greater fleet
availability, enhanced operational safety and cost optimisation.
For more information, please contact a Sales Manager or contact Airbus Helicopters.
Information Letter H135 09-2021 / September 2021 013
4. C
ustomer
Meetings
a. Reliability Data Group 2021
Because of the current COVID19 situation and rules, it might be possible to
have our Reliability Data Group Meeting back again in 2021 in Donauwörth.
It is planned to hold the Reliability Data Group Meeting at 23rd and 24th
of November with a limited number of participants.
5. Important notes!
AIRBUS Helicopters have received reports of Engines damages resulting from engine air-intake
covers being installed and not visible behind the Inlet Barrier Filter.
Findings/Indications:
Engine parameters exceeded during take-off phase.
Root cause:
Inspections of the engines revealed that the engine air intakes of the LH and RH Engines were
fitted with a Storage Intake Cover PN 8817506000.
These Storage Intake Cover are not visible when the IBF is installed.
Action:
If you receive a new Helicopter or a Helicopter back in-service after maintenance:
“Please check if all safety plugs, covers and safety covers are removed and
furthermore check the HC Logbook/Flight Log on corresponding records before
starting the HC Engines”
016 Information Letter H135 09-2021 / September 2021
ASB EC135-85A-064
ASB EC135-85A-065
ASB EC135-25A-032 External Mounted Hoist System
Emergency Equipment Replacement of the overload clutch
Removal of the strap from the
emergency flashlight ASB EC135-85A-081
External Mounted Hoist System
Modification of the hook assembly
ASB EC135H-67A-008
Collective Controls - Check for an
Installed Co-pilot Collective Lever
Protection
018 Information Letter H135 09-2021 / September 2021
Revision: 0
Published: 2021-05-20
Description: Airbus Helicopters was informed of a restriction in controls during raising of the collective lever.
Investigation revealed that the strap of the emergency flashlight was entangled on the cargo hook
release handle.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 P2+ up to S/N 0820.
b) Light stabex HF P/N 11359000001
Revision: 0
Published: 2021-05-17
Description: Supplier UMLAUT told Airbus Helicopters that the portable fire extinguisher P/N U262A50T1001
(manufacturer’s P/N P3APP003010A) can have an incorrect operation because of high temperatures
(approximately 70°) during a long period. Because of the high temperatures exposure, the pressure in
the extinguisher increases and leads to an inoperative portable fire extinguisher. Thus, Airbus Helicopters
prescribes a first time and a scheduled inspection of the portable fire extinguishers.
Effectivity: a) EC135 T3H, P3H, 635 T3H, 635 P3H, S/N 2001 up to S/N 2145 inclusive.
b) Portable fire extinguisher P/N U262A50T1001
(manufacturer’s P/N P3APP003010A)
A A
Revision: 1
Published: 2020-05-31
Description: During an inspection, loose screws were found on the azimuth housing assy which connects the
SX-16 search light to the gimbal. The analysis revealed that the screws were installed without locking
compound. This non-conform installation can lead to loose screws, which may result in the loss of the
SX-16 search light. Therefore, the screws must be reinstalled with locking compound.
Revision 1 of this ASB provides an improved procedure with a more accurate illustration of the affected
screws. If Revision 0 of this ASB has already been accomplished, it must be done again.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+,
635 P3, S/N 0001 up to S/N 1999 with optional equipment SX-16 search light.
b) SX-16 Search light:
Figure 1
Placard
020 Information Letter H135 09-2021 / September 2021
Revision: 2
Published: 2021-07-26
Description: NOTE: The collective lever on the pilot side is protected by the center post and by the fire extinguisher
and is not affected by this ASB.
Airbus Helicopters has determined that on each pilot station, a collective lever protection is
required. Certain role equipment already provides this function. This ASB provides the details to
determine if a specific collective lever protection is required or if it is necessary to install the fixed
provisions only.
With Revision 2 the compliance time has been raised for helicopters without a system with
an equivalent protection function. Prerequisite for the new compliance time is the briefing of
passengers by the pilots before each flight.
If PART I has already been accomplished and PART III must be performed, the pilots must
brief the flight crew and passengers before each flight in accordance with Section 3.D until
accomplishment of PART III.
Effectivity: EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3, S/N 0001
up to 1999 and EC135 T3H, P3H, 635 T3H, 635 P3H, all S/N.
Post SB Pre SB
Information Letter H135 09-2021 / September 2021 021
Revision: 1
Published: 2021-06-30
Description: This Alert Service Bulletin (ASB) gives the procedure for the replacement of the overload clutch
P/N 44301-220-xxx by P/N 44301-398-xxx (Population 2). With Revision 0 of this ASB a Service
Life Limit (SLL) for the new overload clutch P/N 44301-398-xxx (Population 2) was introduced.
The SLL that was introduced with Revision 0 of this ASB was incorporated in the ALS EC135/635
04-10-00. However, this SLL has been superseded by a mandatory airworthiness inspection that has
already been incorporated in the ALS EC135/635 04-20-00. Consequently, Revision 1 of this ASB
deletes the superseded SLL. If Revision 0 of this ASB has already been accomplished, no further work is
required due to this revision.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3, S/N
0001 up to S/N 1999.
b) Goodrich rescue hoist PN 44301-10-2, 44301-10-5, 44301-10-6, 44301-10-10
and 44301-10-11 not operated in accordance with EASA CS27 Amdt. 2 - FMS 9.2-117
“Supplement for external hoist system LH/RH Side”.
Revision: 1
Published: 2021-06-30
Description: This Alert Service Bulletin (ASB) gives the procedure for the replacement of the overload clutch P/N
44301-220-xxx by P/N 44301-398-xxx (Population 2). With Revision 0 of this ASB the life limit of the
overload clutch P/N 44301-220-xxx was extended to March 31, 2016. In addition, a Service Life Limit
(SLL) for the new overload clutch P/N 44301-398-xxx (Population 2) was introduced.
The SLL that was introduced with Revision 0 of this ASB was incorporated in the ALS EC135/635
04-10-00. However, this SLL has been superseded by a mandatory airworthiness inspection that has
already been incorporated in the ALS EC135/635 04-20-00. Consequently, Revision 1 of this ASB
deletes the superseded SLL. If Revision 0 of this ASB has already been accomplished, no further work is
required due to this revision.
Effectivity: a) EC135 T2+, P2+, 635 T2+, 635 P2+, S/N 0001 up to S/N 1999.
b) Goodrich rescue hoist PN 44301-10-2, 44301-10-5, 44301-10-6, 44301-10-10
and 44301-10-11 operated in accordance with EASA CS27 Amdt. 2 - FMS 9.2-117
“Supplement for external hoist system LH/RH Side”.
022 Information Letter H135 09-2021 / September 2021
Revision: 1
Published: 2021-06-30
Description: With this Alert Service Bulletin (ASB), Airbus Helicopters informs that the SB 44301-10-37 Rev.5
of the Goodrich Corporation is issued to provide instructions for the removal and replacement of
several components of the hook assembly
Revision 1 of this ASB introduces a new issue of the Goodrich Corporation SB (SB 44301-10-37
Rev.5) with additional affected rescue hoist assembly S/Ns. In addition, the Goodrich Corporation
SB 44301-10-37 Rev.5 is no longer attached. If Revision 0 of this ASB has already been
accomplished, no further measures are required due to this revision.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3,
all S/N with optional equipment Goodrich rescue hoist assembly.
b) Affected rescue hoist assembly:
Information Letter H135 09-2021 / September 2021 023
Revision: 0
Published: 2021-08-25
Description: With this ASB, Airbus Helicopters informs that the ASB 44307-500-08 Rev.1 of the Goodrich
Corporation is issued to identify “boom and support assemblies“. These “boom and support
assemblies“ did not have the boom kit P/N 44307-45 replaced as instructed by the depot level CMM
during scheduled overhaul. Therefore this ASB identifies “boom and support assemblies“ that requires a
visual inspection.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3,
S/N 0001 up to S/N 1999
EC135 T3H, P3H, 635 T3H, 635 P3H, all S/N
With optional equipment Goodrich rescue hoist.
b) Affected “boom and support assembly“:
024 Information Letter H135 09-2021 / September 2021
SB EC135-62-040
Main Rotor Blade
Improved main rotor blades bearing support assembly
SB EC135H-62-002
Main Rotor Blade
Improved main rotor blades bearing support assembly
SB EC135H-42-003
INTEGRATED MODULAR AVIONICS (IMA) -
Multi Function Display (MFD) Platform
Retrofit from 3 to 2 Multi Function Displays for a single
pilot cockpit
Information Letter H135 09-2021 / September 2021 025
Revision: 0
Published: 2021-05-20
Description: With this Service Bulletin (SB), Airbus Helicopters offers the retrofit from 3 to 2 Multi Function
Displays (MFD’s) for a single pilot cockpit. The MFD 1 will be replaced with a MFD cover with
parking positions for the electrical connectors.
Effectivity: a) EC135 T3H, P3H, all S/N with minimum Helionix Step 3.1 installed.
b) MFD 1 X423C10A1005
026 Information Letter H135 09-2021 / September 2021
Revision: 0
Published: 2021-06-30
Description: If the nuts of the bearing supports of the main rotor blades are not torqued correctly, this can
cause weakness in the bearing supports assemblies and lost parts in the worst case. Cracks
in the bearing supports can also appear due to incorrect torque values. The effect will be softer
control inputs and vibrations in the concerned main rotor blade.
With this SB, Airbus Helicopters offers an improved main rotor blades bearing support assembly
with eliminated risk of faulty installation.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3, all S/N.
EC135 T3H, P3H, 635 T3H, 635 P3H, all S/N up to S/N 2145* inclusive.
(*) With S/N 2146 and on, the improvement is implemented in serial production.
b) Main rotor blade P/N L621M1010056 or
L621M1010057 or
L621M1010059 or
L621M1010060 or
L621M1010101
Information Letter H135 09-2021 / September 2021 027
7. P
roduct
Improvements
NOTE: All subjects presented in this section are in various states of the improvement
process. It is often difficult to provide reliable availability dates due to the
number of positive and negative influences. Thus, the availability dates given
in this section are estimates based on the information available at the time
this Information Letter was authored and the final availability may differ from
the dates mentioned below.
Several subjects are in work over a longer period and the current status of
work is reported in this section.
4 20VE Switching unit 5 Auto Pilot Mode 6 Electrical Master Boxes 7 Engine fire detector
Replacement of old Selector air ventilation ducts Improved sealing
20VE toggle switches Redesign with Retrofit of a water for EC135P
by new switches improved LEDs trap air duct variants
SB EC135-31-091 / & Push Button SB EC135-21-023 / P&WC S.B.
SB EC135H-31-008 frames SB EC135H-21-001 No. 28394 R2
028 Information Letter H135 09-2021 / September 2021
Description: • Repair solution for in-service Main Rotor Blades (all PNs)
• Improvement for new (manufactured) Main Rotor Blades
(MEP blades PN: L621M1010101)
Effectivity: a) EC135 T2, T2+, P2, P2+, 635 T2+, 635 P2+, all S/N.
Next steps: • For EC135 P3 & T3 and H135H P&T variants planned in 2021
• For EC135 P1&T1 variants planned in 2022
Information Letter H135 09-2021 / September 2021 029
Description: Improved Tail Drive Shaft Fairing be made of high heat resistance material.
Revision: 0
Published: 2020-11-04
Description: With this Service Bulletin (SB), Airbus Helicopters offers improved engine switches
for the switch unit 20VE.
Published: 2019-10-31
Description: With this Service Bulletin (SB), Airbus Helicopters offers the replacement of the air ducts by water
trap air ducts. The new air ducts have an integrated water trap which protects the Master Boxes
from water ingress.
Revision 1 improves the installation of the water trap air ducts.
Effectivity: a) EC135 T1, T2, T2+, T3, P1, P2, P2+, P3, 635 T1, 635 T2+, 635 T3, 635 P2+, 635 P3,
all S/N without blowers.
Pre SB Post SB
Information Letter H135 09-2021 / September 2021 031
Description: In the frame of Product Improvement Program for its EC135P-Series version fleet, Airbus Helicopters
is proposing a new solution which is preventing false fire detection and inadvertent activation of the fire
extinguishing bottles, while improving reliability and reducing the maintenance costs.
2 MGB - Free wheel shaft seals 3 Heat protection Rear Engine Cowling 4 Fenestron Blade Wear
Reduce failure rate of shaft seals Improvement of Heat resistance NExtension of Damage
and Repair Limits in AMM
5 Autopilot Relay Box HLX 6 IBF By pass door 7 SAFRAN HE: 8 Heating Mixing Valve
(ARB) open check Change of the Engine drain New development
Redesign of ARB with Risk of FO damage system of Heating Mixing
semiconductor technology by IBF door test Redirection of stop purge line Valve (all variants)
034 Information Letter H135 09-2021 / September 2021
Overhead Panel Lighting Panels Tail Boom (only for new series HC)
SB EC135H-24-004 SB EC135H-24-003 Implementation of PEEK tubes in Tail Boom (weight
Replacement of the inscriptions on the overhead Retrofit of improved lighting reduction) in connection with Rear Ring Frame made by
panel for the circuit breakers SEMA 1 and SEMA 2 plates on the overhead panel Carbon Fiber Reinforced Plastic (CFRP) since mid of 2020
NAVIGATION
SB EC135H-34-006
Garmin GTN 650/750
GTN software update
to v6.62 - Installation of
Flight Stream 510
Attitude and Heading Reference System (AHRS) ROTOR FLIGHT CONTROL PLACARDS AND MARKINGS Tail Rotor Controls
SB EC135H-34-005 SB EC135H-67-013 SB EC135H-11-003 SB EC135H-67-005
Improvement of the vibration behavior of the Atti- Improvement of the collective Replacement of placard for Modification and relocation
tude and Heading Reference Unit 1 of the AHRS 1 brake adjustment “tracking balancing” and “DC socket” of the Dual Yaw Actuator
039
Information Letter H135 09-2021 / September 2021 039
1 Simplification of TRDS bearing 2 Removal of Starting Fuel Temperature limitation 3 Cockpit/Cabin Heating
support assy replacement EC135T variants SAFRAN HE (OAT -19° C) temperature adjustment
Cancellation of -19°C fuel temperature limitation In connection with TI
“ New development of
Heating Mixing Valve”
Effectivity: EC135, T2, T2+, T3, 635 T1, 635 T2+, 635 T3, all S/N
8. Technical
In-service subjects
ATA 2 4 – SAFETY INFORMATION
NOTICE No. 3700-S-24
Subject: ELECTRICAL POWER
Information about Fuses potentially containing
Asbestos Material
Revision: 0
Published: 2021-07-12
Description: Airbus Helicopters has been informed by one of its Customer
that at least one fuse ref. 58550-XXXA fitted on an airplane is
containing Asbestos material.
This family of fuses ranging from 40 to 600 amps is mainly
used to protect devices or systems with high level of electrical
power consumption. These fuses can also be identified
in Airbus Helicopters technical documentation through
alternative references.
Revision: 0
Published: 2021-06-09
Description: The inside of a drive shaft from the manufacturer KAMATICS
was found corroded. The following investigation revealed that
this drive shaft had not been inspected by the manufacturer
as required by MSM 05-25-00, but by the customer himself.
Hereupon, the investigation also revealed that, since
December 2017, MSM 05-25-00 Section 63-11 for the
KAMATICS drive shaft referenced by mistake to the work
card AMM 63-11-00, 6-1. This could have given the
impression, that the required inspection can be performed by
the operator.
Airbus Helicopters points out that, according to the clear
instruction of MSM 05-25-00 “Have drive shafts inspected
by the manufacturer”, the affected drive shafts must be sent
back to KAMATICS for inspection.
042 Information Letter H135 09-2021 / September 2021
Revision: 0
Published: 2021-07-12
Description: Airbus Helicopters was informed of a helicopter that reacted
with delay to control inputs from the collective lever.
Corresponding investigations showed that, on the one hand,
a screw of the control kinematics of the collective actuator
was not properly tightened and, on the other hand, that a
secondary load path of the kinematics was not set according
to the manufacturer’s Component Repair Manual (Liebherr).
Airbus Helicopters then published the Alert Service Bulletins
(ASB) EC135-67A-029 and MBB-BK117 C-2-67A-022.
This prescribes that the actuators concerned shall be
returned to Airbus Helicopter for exchange by July 2019.
An analysis of this exchange campaign showed that 13 of
the actuators concerned have not yet been exchanged.
Airbus Helicopters would like to point out the importance
of the exchange of all actuators installed in the helicopter and
those on stock, as prescribed in the ASB.
ATA 0 0 – INFORMATION
Notice No. 3686-I-00
Subject: GENERAL
Publishing of complementary Instructions for Continued
Airworthiness through Delivery Notes.7
Revision: 0
Published: 2021-05-28
Description: Airbus Helicopters is introducing a new media which provides
complementary Instructions for Continued Airworthiness
(ICA) for new aircraft under delivery, when those Instructions
are not yet available in the Technical Documentation in force
at the time of Entry Into Service (EIS) of the aircraft. The aim
is to ensure completeness of the ICA at the delivery of new
aircraft, between two Tech Data Revisions.
Information Letter H135 09-2021 / September 2021 043
ATA 2 2 – INFORMATION
Notice No. 3694-I-22
Subject: AUTO FLIGHT SYSTEM –
Autopilot Mode Selector (APMS)
Availability of a new version of MGS software– MGS V1.7
Effectivity: EC135 T1, T2, T2+, T3, P1, P2, P2+, P3,
EC635 T1, EC635 T2+, EC635 T3, EC635 P2+,
EC635 P3C135 H variants
Revision: 0
Published: 2021-07-12
Description: This Information Notice (IN) gives an overview to the different
evolution steps of the Autopilot Mode Selectors (APMS).
It is related to the APMS variants APMS2000
(P/N 416-00298-000) and APMS2010 (P/N 416-00298-010)
used on EC135.
ATA 8 5 – INFORMATION
Notice No. 3403-I-85
Subject: OPTIONAL EQUIPMENT –
External Mounted Hoist System
Introduction of a form to record hoist missions
Revision: 1
Published: 2021-08-03
Description: With this Information Notice, Airbus Helicopters introduces a
form titled “Record of Hoist Missions”. It simplifies the record
of hoist missions and is compliant with Flight Manual (FLM)
and the Goodrich CMM requirements.
ATA 1 3 – INFORMATION
Notice No. 3560-I-13
Subject: TOOLS AND GSE - Maintenance Ground Station
software (MGS)
Availability of a new version of MGS software - MGS V1.8B
Revision: 1
Published: 2021-09-15
Description: The purpose of this Information Notice is to inform our
customers about the availability of a new version of
Maintenance Ground Station software (MGS).
044 Information Letter H135 09-2021 / September 2021
9. Documentation
ATA00 – Information Notice 3000-I-00
Subject: GENERAL
Clarification about the various Technical Data
distribution media (digital or physical)
Revision: 0
Published: 2021-06-22
Revision: 0
Published: 2021-07-12
Revision: 0
Published: 2021-05-20
10. Obsolescence
Management
ATA00 – Information Notice No. 3456-I-00
Subject: Obsolescence Information Notice
Revision: 2
Published: 2021-05-25
11. Support
& Services
Information Letter Support & Services #3
The new Airbus Helicopters Support and Services
Information Letter has been published in T.I.P.I.
Issue: #3
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12. Information
Letter
In many cases this INFORMATION LETTER provided general information on specific subjects.
All detailed information of these subjects can be found in the referenced source documents in TIPI.
It should be noted that all the actions addressed in this INFORMATION LETTER will only be
applicable from the moment they are integrated in the helicopter documentation published by
Airbus Helicopters. We trust that this information helps you understand the actions in progress and
we kindly ask you to transmit this information to the technical and operational managers of your fleet.
We remain at your disposal for any additional information you may require and we are open for any
suggestions in general and especially with regards to the content of this and any future Information Letter.
We at Airbus Helicopters would like to thank you for your continued support and cooperation.
Yours faithfully,