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THE MODERATING EFFECTS OF GENDER ROLE ON THE RELATIONSHIP
BETWEEN PERSON-ENVIRONMENT FIT AND JOB SATISFACTION

By

Robin Kinser Hinkle


B.A., University of Texas at Dallas, 1991
MBA, University of Texas at Dallas, 1994
M.S., University of Texas at Dallas, 1998

A Dissertation
Submitted to the Faculty of the
Graduate School of the University of Louisville
in Partial Fulfillment of the Requirements
for the Degree of

Doctor of Philosophy

College of Education and Human Development


University of Louisville
Louisville, Kentucky

December 2005

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UMI N um ber: 3208784

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Copyright 2005 by Robin K. Hinkle

All rights reserved

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THE MODERATING EFFECTS OF GENDER ROLE ON THE RELATIONSHIP
BETWEEN PERSON-ENVIRONMENT FIT AND JOB SATISFACTION

By

Robin Kinser Hinkle


B.A., University of Texas at Dallas, 1991
MBA, University of Texas at Dallas, 1994
M.S., University of Texas at Dallas, 1998

A Dissertation Approved on

October 27, 2005

By the following dissertation committee:

Namok Choi, Dissertation Director

CJtolyn Rude-Parkins

'Joseph Petrosko

Nancy Theriot

11

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DEDICATION

This is dedicated to the three men of my life; to Dad for instilling a love of learning in me

and always being proud o f his baby; to my husband, Steve, for believing “an education is

its own reward” and supporting me in every possible way; and to my son, Alex, for his

understanding during the last three years and for turning out fine.

iii

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ACKNOWLEDGEMENTS

Deepest gratitude is given to my dissertation chair, Dr. Namok Choi, for her

perseverance and consistent guidance throughout the development and completion

o f this dissertation. I also extend my appreciation to other members of my committee for

their commitment and advisement: Dr. Mike Boyle, Dr. Carolyn Rude-Parkins, Dr.

Joseph Petrosko, and Dr. Nancy Theriot.

Acknowledgement is given to the following individuals for the encouragement,

support, and dedication they provided in helping me complete the requirements for my

Doctoral degree: my sister, Rita Rogers and my dearest friends, Lisa Daniszewski,

Wendy Felts, Tamela Freeman, and Joanna Lowry.

Special thanks is given to my mother, Geneva Kinser, for always being there for

Alex and making my life easier.

IV

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ABSTRACT

THE MODERATING EFFECTS OF GENDER ROLE ON THE RELATIONSHIP


BETWEEN PERSON-ENVIRONMENT FIT AND JOB SATISFACTION

Robin K. Hinkle

October 27, 2005

This study examined whether identification with typically feminine (F) or

masculine (M) traits interacted with perceptions of person-environment (fit) to enhance

the predictability of job satisfaction. In its exploration of the affect of gender roles on

work outcomes, this study fills a niche in the literature as gender role has been an

overlooked variable in research on the relationship between P-E fit and job satisfaction.

There is an overall consensus that positive relationships exist between P-E fit and job

satisfaction and between masculinity and job satisfaction. This is the first known study

that examined all three variables at once. A secondary goal of this study was to examine

the factor structure and the construct validity of a 9-item scale developed by Cable and

DeRue (2002) to distinguish between three different types of P-E fit: person-organization

fit (P-O), needs-supplies (N-S) fit, and person-job (P-J) fit. This scale served as the

measurement of P-E fit.

The sample consisted of 317 certified public accounts residing in Kentucky.

Canonical correlation analysis supported the relationship between the measures of P-E fit

and job satisfaction used in this study. Furthermore, the results indicated that N-S fit is

more related to overall job satisfaction than either P-J fit or P-O fit. Results from multiple

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regression analyses indicated that the main effect of P-E fit was a strong predictor of

overall job satisfaction. Neither M nor F produced statistically significant main effects.

As hypothesized, P-E fit interacted with M to affect job satisfaction, whereas the P-E fit x

F interaction was not predictive of job satisfaction. Specifically, M was more important

to overall job satisfaction at higher levels of P-E fit. Results from a confirmatory factor

analysis o f the data strongly suggested that employees discriminate between the three

types of fit.

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TABLE OF CONTENTS
Page

DEDICATION ..................................................................................................................... iii


ACKNOWLEDGEMENT..................................................................................................... iv
ABSTRACT........................................................................................................................... v
LIST OF TABLES ............................................................................................................... x
LIST OF FIGURES................................................................................................................xi

CHAPTER

I. INTRODUCTION............................................................................................... 1

Statement of the Problem .................................................................................. 8

Research Q uestions........................................................................................... 9

Significance of the S tu d y ................................................................................. 10

Lim itations......................................................................................................... 10

Definitions......................................................................................................... 11

II. LITERATURE REV IEW .................................................................................... 14

Job Satisfaction................................................................................................. 16

Personal Characteristics............................................................................... 16

Work Characteristics..................................................................................... 23

Interaction of Personaland Work Variables................................................. 29

Summary o f Job Satisfaction........................................................................38

Person-Environment........................................................................................... 38

Person-Organization F i t ................................................................................43

Person-Job F i t ................................................................................................46

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Needs-Supplies Fit .................................................................................... 50

Summary of Person-Environment................................................................ 54

Gender-Related Studies in Job Satisfaction and P-E F it.................................. 56

Summary............................................................................................................. 63

III. METHODS .............................................................................................................66

Participants.......................................................................................................... 66

Sampling Procedure............................................................................................68

D esign..................................................................................................................68

Major V ariables.................................................................................................. 69

Instruments.......................................................................................................... 70

The Job Descriptive Index (JD I)...................................................................70

Development of the J D I ......................................................................... 70

The abridged JDI (aJDI) ...................................................................... 71

Validity o f the aJD I.................................................................................. 72

Reliability of the aJDI ........................................................................... 72

The Job in General (JIG) S cale.....................................................................73

Reliability and Valildity of the J IG ......................................................... 73

The abridged JIG (aJIG )......................................................................... 74

Perceived Fit Scale (P F S )............................................................................. 74

Development of the PFS ......................................................................... 75

Validity and Reliability of the PFS ..................................................... 76

Bern Sex Role Inventory (B S R I).................................................................78

Validity of the BSRI ............................................................................. 79

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Reliability of the B SR I............................................................................ 80

Statistical Analysis..............................................................................................81

IV. RESULTS ...............................................................................................................84

Preliminary Statistical Analysis......................................................................... 84

Reliability A nalysis....................................................................................... 84

Descriptive Statistics..................................................................................... 85

Intercorrelations of the Variables................................................................. 89

Analyses for the Research Questions................................................................ 91

Assumptions...................................................................................................91

Canonical Correlation Analysis ............................................................... 92

Multiple Regression A nalyses......................................................................97

Factor Analyses............................................................................................ 103

V. DISCUSSION..................................................................................................... I l l

Summary of Major Findings............................................................................ I l l

Discussion .........................................................................................................112

Conclusions....................................................................................................... 117

Implications ...................................................................................................... 121

Recommendations............................................................................................. 125

REFERENCES.................................................................................................................... 128

APPENDICES..................................................................................................................... 142

CURRICULUM VITAE .................................................................................................... 155

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LIST OF TABLES

TABLE PAGE

1. Age and Length of Service by Biological G ender....................................................... 67

2. Percentages for Organizational Size, Daycare Needs,


and Working from Home ........................................................................................... 67

3. Comparison of Reliability Coefficients............................................................................ 85

4. Descriptive Statistics for Fit and Satisfaction Variables.................................................86

5. Overall Job Satisfaction by Gender R o le.........................................................................88

6. Mean Overall Job Satisfaction and P-E Fit by Gender Role


by Biological G ender...................................................................................................... 88

7. Means, Standard Deviations, and Intercorrelations........................................................ 90

8. Intercorrelations of Gender Roles and Job Satisfaction by Biological G ender 91

9. Standardized Coefficients and Structure Matrix of the Two Canonical


Functions (Fit with Satisfaction M easures)...................................................................94

10. Summary of Multiple Regression Analyses with Overall


Job Satisfaction as Criterion.........................................................................................100

11. Comparison of Fit Statistics..........................................................................................110

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LIST OF FIGURES

FIGURE PAGE

1. P-E Fit x Masculinity interaction.....................................................................................101

2. Hypothesized first order confirmatory factor analysis.................................................. 107

3. CFA o f alternative model 3 with cross loading of item 4 .............................................108

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CHAPTER I

INTRODUCTION

In 1976, Locke estimated that over 3,000 articles had been written on job

satisfaction. That was nearly 30 years ago and the topic continues to be studied and

debated as a major dependent variable in many industrial, organizational, and social

psychology research studies (Ironson, Smith, Brannick, Gibson, & Paul, 1989). Previous

research indicates that satisfaction with work is related to tasks that are varied, personally

interesting, mentally challenging, and allow for autonomy (Locke). Several

conceptualizations of job satisfaction are based on the idea that a match between the

individual’s needs, goals, values, and those provided by the work environment largely

determine perceptions of job satisfaction (Dawis, 1992; Smith, Kendall, & Hulin, 1969;

Vroom, 1964). There are numerous organizational reasons prompting the research.

However, with people spending a large portion of their day and, ultimately, their lives in

some type o f work environment, it seems to be a noble goal to better understand what

contributes to making that time more satisfying.

Job satisfaction is discussed either as satisfaction with specific aspects of a job,

facet satisfaction, or more generally as the overall feeling towards work. Typically,

organizations are concerned with how interventions on specific areas of work can

improve the broader attitude of workers, which will eventually lead to behaviors that

contribute to organizational goals, such as improvement in productivity and performance

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and reduction in turnover, absenteeism, and costs (Vroom, 1964). This was the original

motivation for research on job satisfaction and is still ample reason for the continuing

exploration o f the topic. From the employee standpoint, however, the importance o f job

satisfaction is best described by Locke’s “emotional generalization” or “spillover” effect

(1976, p. 1328). The spillover hypothesis indicates that feelings and attitudes experienced

in one domain (i.e. leisure, marriage, family, or work) spill over onto other domains.

Fulfillment or discontent in one area is likely to affect other areas. Attitudes towards the

specific domains lead to a more general attitude towards life. Some empirical findings

also support this presumed relationship by reporting that for most individuals the

variables o f satisfaction in different aspects of life are positively related (Judge &

Wantanabe, 1994).

The importance of studying job satisfaction rests in the need to better understand

the multidirectional relationship both general and facet job satisfaction share with life

satisfaction. Moving from the specific to the general, satisfaction with facets of a job (i.e.

work, pay, coworkers, supervision, and promotion) affects general job satisfaction, and

eventually life satisfaction. However, the general satisfaction also affects the specific

satisfaction in that general job satisfaction and life satisfaction can moderate how

individuals react to specific situations.

While the spillover effect originated as social psychology phenomena to explain

components involved in well-being, it also has economic implications that management

would be remiss to ignore. Today’s workforce is more agile and demanding of certain

rewards from their work and employer (Smith, 1992). Smith stressed that the current

period of economic and technological change should compel management to reconsider

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the economic value of satisfaction and seek to understand its components (p. 6).

Managers are concerned with withdrawal behaviors that threaten the profitability and

viability o f the organization. Withdrawal behaviors can manifest as withholding efforts at

work, lateness, absenteeism, leaving work early, and turnover. Such withdrawal

behaviors reflect adverse attitudes towards the job or the organization (Hanisch & Hulin,

1991). There is much empirical research supporting the link between potential variables

of job satisfaction and its subsequent function as an antecedent to turnover (Locke, 1976).

This is underpinned by the idea that there are “many instances in which parallel

relationships were obtained between work role variables and both job satisfaction and

turnover” (Vroom, 1964).

Early research by Hulin (1966; 1968) established the link between job

satisfaction, turnover, and perceptions of alternative opportunities. Hulin, Roznowski,

and Hachiya’s (1985) heuristic model of behavior identifies the internal and external

forces that directly affect job or work role satisfaction. According to the model (Hulin et

al., 1985), job satisfaction, in turn, affects behavioral intentions to reduce job inputs, to

quit, or to change work situation. These intentions result in psychological withdrawal,

turnover, or attempts to change an unsatisfying work environment. Hulin et al. stated that,

“behavioral intentions rather than job satisfaction are hypothesized to be the immediate

antecedents to turnover” (p. 244).

Turnover, whether voluntary or involuntary, represents the behavior having the

most severe financial consequences. The direct cost is the net difference between the

added value that could have been realized from output of departing employee and that of

the replacement employee (Tziner & Birati, 1996). The departing employee normally

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leaves with valuable resources, such as knowledge, skills, and work contacts, not readily

replaceable. The technical and functional training of the new employee represents clear

financial costs, but there are also other training aspects, such as socialization and

acculturation, that are not easily calculated. Indirect turnover cost is the negative effect

turnover has on the behavior and attitudes of remaining employees (Sagie, Birati, &

Tziner, 2002). Depending on the status, reputation, and relative contribution of the

departing employee, there is potential for the onset of withdrawal behaviors of co­

workers and subordinates. Remaining employees not happy with the change brought

about by the departure of another employee may begin searching for other opportunities,

resulting in further loss for the organization.

Historically, organizational objectives, namely cost reduction and performance

enhancement, have driven research on job satisfaction. Today, feelings and attitudes

towards work functions have become a concern in their own right with researchers

directing their attention towards understanding how employees develop their regard for

their work. With the development of psychological tests in the 1930’s, it became

common practice for personnel selection and career guidance professionals to use the

tests to fill positions with candidates best able to perform the tasks required of the job.

Since the 1950’s, the “goodness of fit” between the person and the environment has

received much attention as an antecedent to job satisfaction. Person-environment fit

integrates the literature on job satisfaction in which either dispositional or situational

were investigated as predictors. The idea is that individuals of a certain disposition will

experience more positive outcomes from their work when they choose work

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environments that reinforce and reward behaviors that stem from their particular

disposition.

The measurement of P-E fit is labeled according to central concept of the theory

studied. Those studying Holland’s (1997) theory use the term congruence, whereas the

same construct is referred to as correspondence in the Theory o f Work Adjustment

(Lofquist & Dawis, 1991). In other theories and in the present study, the concept is

simply described as fit, denoting a harmonious and reciprocal relationship between the

person and the environment. A review of the literature indicates that most research has

distinguished between two broad classes of fit. The first is person-organization (P-O) fit

in which employee desires and job supplies are compared. This involves the fit between

the values and interests of the employee and those supplied by the environment in the

form o f preferred culture, structure, and support. The second class of fit is person-job (P-

J) fit in which employee abilities are compared with job demands. Employee abilities

have been typically operationalized as educational level, experience, intelligence, and

aptitude, whereas the environmental demands have been conceptualized as workload, job

complexity, and task requirements.

Cable and DeRue (2002) make a convincing argument that when P-J and P-O are

refined, a third type of fit emerges that describes employee judgment of how adequately

their needs are fulfilled by the organization in the terms of pay, benefits, and training. In

this type, needs-supplies (N-S), the focus is on the rewards employees receive in

exchange for their service and contribution to job and the organization. The study

supports the idea that employees perceive distinct types of fit with their environment and

that each type contributes to work attitudes in varying magnitudes (Cable & DeRue).

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Past fit research may have omitted the most important dimension of fit as a predictor of

job satisfaction, needs-supplies fit (P = .45,/? < .01), by focusing too generally on person-

organization (P = .28,/? < .01) and person-job fit (P = .01) in their study designs (Cable &

DeRue). Validity studies examining the three dimensions of fit theorized by Cable and

DeRue have not been forthcoming.

A large body of research exists relating an individual’s disposition to various

work outcomes, including fit and job satisfaction. Dispositions are psychological

characteristics of the individual that underlie the tendency to respond to situations in a

predetermined way (House, Shane, & Herold, 1996). A characteristic of the individual

that is not a disposition is biological gender. The function of biological gender in

determining job satisfaction has been extensively studied without consistent or conclusive

results. Consequently, researchers began to look beyond biological gender to the

psychological characteristics and behaviors that distinguish men from women in a given

society (Deaux & Majors, 1987). The acquisition of gender roles occurs during the

socialization process, whereby men and women develop behaviors, attitudes, interests,

emotional reactions, and motives that are culturally defined as appropriate for members

of their sex (Bern, 1974). Similar to dispositions, gender roles are thought to be quite

stable throughout the life span, but may not manifest themselves in all situations and may

be more or less salient under certain circumstances (Eagly, 1987). The work setting is

associated with situations that are likely to evoke behaviors and attitudes consistent with

those stereotypical o f a self-identified gender role (Eagly).

An assumption developed early in the history of gender role studies was that

masculine and feminine were polar opposites on a continuum. The masculine role is

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associated with instrumental traits, such as self-assertive and goal-oriented. Femininity is

conventionally associated with expressive traits, such as emotional and relationship-

oriented. Constantinople (1973) initially proposed the idea that masculinity and

femininity were not mutually exclusive categories. Bern (1974) operationalized the

concept that femininity and masculinity are independent and complementary in the

development of the Bern Sex Role Inventory (BSRI). While most individuals express

high levels in one of these dimensions with low levels in the other, high levels of

femininity and masculinity can coexist within the same individuals. These individuals are

considered androgynous in their sex role identity. Conversely, an individual may exhibit

low levels of both, in which case they are referred to as undifferentiated. A tenet of

Bern’s model was that androgynous individuals had the behavioral flexibility to better

adapt to situations than those who were dominant in either.

Numerous studies followed supporting the relationship between androgyny and

psychological well-being. Androgynous gender role identity has been associated with

greater satisfaction with life in general and with higher levels of job satisfaction and self­

esteem and lower levels of stress in particular (Chow, 1987; Eichinger, 2000; Eichinger,

Heifetz, & Ingraham, 1991; Shichman & Cooper, 1984). Psychologically androgynous

people place importance on both instrumental and expressive aspects of work and life,

whereas feminine individuals favor expressiveness and masculine individuals prefer

instrumentality (Shichman & Cooper). With a wider range of sources of satisfaction, they

are more likely to find congruence with more aspects of the workplace than individuals

who prefer either feminine or masculine qualities in their work environment. Some

theorists challenged this by suggesting it is the masculine component in androgyny that is

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predictive of mental well-being, whereas the feminine component appears to be unrelated

(Bassoff & Glass, 1979; Long, 1989). Masculinity has been associated with work-related

behaviors and attitudes, such as stronger feelings of personal accomplishment, higher

occupational status (Eichinger, et. al., 1991), greater problem-solving skills and lower

levels o f stress (Long, 1989), less perceived isolation, and more adaptive coping in work-

related environments (Krausz, Kedem, & Amir, 1992). The attributes associated with

femininity, such as the tendency to seek approval from others (Long, 1989) and to have

avoidance and support-seeking coping styles (LaCroix & Haynes, 1987), are not as

valued in many work environments and may hinder feminine individuals from achieving

P-E fit. It seems plausible that the instrumental traits of the masculine gender role will

enhance P-E fit and, consequently, job satisfaction.

Statement of the Problem

The list of empirical studies using P-E fit as an antecedent to job satisfaction is

lengthy, with most having relied on P-O and P-J fit indices to test the Holland theory or

the Theory o f Work Adjustment. The work by Cable and DeRue (2002) suggesting that

N-S fit is a more important predictor of job satisfaction requires more investigation. The

scales developed measure distinctly three types of fit, thereby providing a means to better

understand the complexities involved in employee attitudes towards being well-suited to

the organization, job, and rewards. However, they are relatively new and require more

validation of the psychometric properties beyond that of the developers. How closely

workers identify with masculine or feminine traits and behaviors may affect how they

judge their suitability to a particular environment. An examination of the unique

contribution of (a) gender role and (b) P-E fit in explaining job satisfaction performed in

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a single study has not been located. Research on gender role implies that high levels of

masculinity are responsible for positive work outcomes (Bassoff & Glass, 1982; Long,

1989). High levels of perceptions of fit have consistently been associated with higher

levels o f job satisfaction. The ability to adapt to one’s environment is a theme common

in the research on both gender role and P-E fit and while both are related to work

outcomes, there have been few empirical studies that examine the relative contribution of

gender roles and perceptions of fit in predicting overall levels of job satisfaction.

Furthermore, an examination of the facets composing job satisfaction (i.e. work, pay,

coworkers, supervision, and promotion) may illuminate those differences obscured by a

measure of general job satisfaction and may also provide a more descriptive explanation

o f fit between preferences for masculine or feminine attributes in an environment and

those satisfied by the environment. For example, the tendency o f feminine individuals to

favor interpersonal relationships may result in gender role related differences in

satisfaction with the coworkers’ facet.

Research Questions

1. What is the global relationship between P-E fit and job satisfaction?

2. Is masculinity a significant moderator of the relationship between P-E fit and

job satisfaction?

3. Is femininity a significant moderator of the relationship between P-E fit and job

satisfaction?

4. What is the factor structure of the Perceived Fit Scale?

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Significance of the Study

Gender roles have been studied in relation to various work outcomes, including

job satisfaction (Blanchard-Fields & Friedt, 1988; Chow, 1987; Eichinger, Heifetz, &

Ingraham, 1991; Maupin & Lehman, 1994), with most suggesting that higher scores on

masculinity better predict behaviors and attitudes considered beneficial or desirable in the

workplace. The effect of P-E fit on job satisfaction has been much studied, with results

consistently supporting a significant and positive relationship between the variables

(Tinsley, 2000). Hence, the main effects of gender role and P-E fit on job satisfaction

have been documented. Several meta-analyses have examined the moderating effect of

several variables on the P-E fit and job satisfaction relationship. The consensus is that

biological gender does not affect the P-E fit and job satisfaction relationship (Spokane,

1985; Tranberg, Slane, & Ekeberg, 1993; Young, Tokar, and Subich, 1998). However,

the moderating affect o f gender role, rather than biological gender, on this relationship

has not been examined. The purpose of this study is to examine the extent to which

gender role interacts with P-E fit to enhance the predictability of job satisfaction.

Limitations

This study has the limitations associated with most field research. First, the

research design was nonexperimental. Causal inferences are limited when using a design

of this type as it is difficult to ascertain the effects of one variable on another over time

and brings into question the direction of causality. Second, data collection relied on self-

reporting instruments and common method variance is a concern with studies of this type.

The objective of this study requires measuring individuals' attitudes toward their job,

organization, and gender role identity and thus, even though use of self-reports was

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indicated, the possibility of common method variance must be recognized. In his review

of the role of self-reports in behavioral research, Spector (1994) concluded that the

appropriateness of using self-reports depends upon the purpose o f the study. He also

noted self-reports can be quite useful for deriving insights about how people feel about

and react to their jobs, and relationships among various feelings and perceptions (Spector,

1994; Spector & Brannick, 1995). By using only one method of data collection, self-

report surveys, the possibility that the assessment method is responsible for any

correlations cannot be eliminated. To enhance resistance to common method variance,

efforts are made to follow the recommendation of Podsakoff and Organ (1986) to

eliminate obvious overlap in items across measures.

Definitions

Job satisfaction refers to the positive emotional state resulting from the evaluation of

one’s job or job experiences (Locke, 1976). Job satisfaction with differing levels of

specificity is measured in the present study: general job satisfaction and five specific

areas (work, pay, coworkers, supervision, and promotion) of job satisfaction. In the

present study, facet measures will be collected using the Job Descriptive Index with a

general measure determined by the Jobs in General scale.

Overall Job Satisfaction refers to evaluations of the general feeling employees have

towards their jobs. Global scales asking the respondent to combine reactions to various

aspects of work in a single integrated response are more predictive of the general measure

of job satisfaction than a composite score of various facets (Ironson, Smith, Brannick,

Gibson, & Paul, 1989). For this reason, a scale designed to measure overall job

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satisfaction was chosen, rather than a composite of the five facets, to determine general

job satisfaction.

Facet Job Satisfaction refers to employee evaluations on satisfaction with five specific

aspects of work. “Work” refers to the extent that the tasks of a job are interesting,

satisfying, challenging and provide a sense of accomplishment. “Pay” refers to the extent

an individual evaluates their compensation as fair, equitable, and secure. “Coworkers”

refers to the extent an individual evaluates their coworkers as helpful, boring, intelligent,

lazy, and responsible. “Supervision” refers to an individual’s evaluation of the quality of

the direction and the feedback they receive from their superiors. “Promotion” refers to an

individual’s evaluation of their likelihood of being promoted, the opportunities for

promotion available to them, and the fairness of the promotion system of their

organization.

Person-environment (P-E) fit is the dominant research model in vocational psychology

whereby the perceptions employees hold concerning how well their needs, wishes, and

desires are fulfilled by their workplace affect vocational outcomes (Spokane, Meir, &

Catalano, 2000; Tinsley, 2000). When the employee desires and environmental needs are

matched, they tend to produce positive outcomes, such as reduced stress, anxiety,

absenteeism, and turnover and improved physical and psychological health. There is

evidence that employees perceive three different types of fit between themselves and

their environment (Cable & DeRue, 2002). The three types, person-organization (P-O)

fit, person-job (P-J) fit, and needs-supplies (N-S) fit will operate as predictor variables.

The present study will use the three 3-item scales developed by Cable & DeRue to

measure each type of fit.

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Person-organization (P-O) fit refers to the extent to which an employee believes their

values match those of their organization’s culture (Cable & DeRue, 2002).

Person-job (P-J) fit refers to the suitability of an employee’s knowledge, skills, and

abilities to the demands of the job (Cable & DeRue, 2002).

Needs-supplies fit refers to the perceptions of match between financial, social, and

psychological needs of the employee with those supplied by the work environment. It

represents the employees’ evaluation of the adequacy of the rewards employees receive

in exchange for their services and contributions (Cable & DeRue, 2002).

Gender-role identity refers to the social roles a society defines for women and men

(Eagly, 1987). They incorporate shared expectations regarding attributes and behaviors

that apply to people based on their socially identified gender. Studies have indicated that

gender role identity is independent of biological gender (Bern, 1977; Spence &

Helmreich, 1978).

Masculinity refers to an individual’s tendency to endorse a significantly higher number of

masculine, or instrumental, personality traits as compared to feminine, or expressive,

personality traits (Bern, 1977). Masculinity will function as a continuous variable

determined by the M score obtained from the 10-item M scale of the BSRI.

Femininity refers to an individual’s tendency to endorse a significantly higher number of

feminine, or expressive, personality traits as compared to masculine, or instrumental,

personality traits (Bern, 1977). Femininity will function as a continuous variable

determined by the F score obtained from the 10-item F scale of the BSRI.

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CHAPTER II

LITERATURE REVIEW

Systematic attempts to assess the concept of job satisfaction have proliferated

since the 1930’s (Locke, 1976). The assumption that as job satisfaction increases so does

the likelihood that a person will remain in a job (Vroom, 1964) gave impetus to the

research. Through theoretical and empirical studies, researchers endeavored to establish

the causes and consequences of employee attitude towards work. Countless variables

pertaining to personal, work, and labor market characteristics have been assessed to

determine their usefulness in predicting job satisfaction (Abraham, 1999; Blau, 1999;

Hulin, Roznowski, & Hachiya, 1985; Judge, Bono, & Locke, 2000). Theoretical

approaches to explaining potential causes of job satisfaction can be broadly classified as

dispositional, situational, or interactional. Consequences of job satisfaction examined

included job performance, employee health, life satisfaction, intentions to quit, and

turnover (Locke).

A frequently studied antecedent to job satisfaction is person-environment (P-E)

fit, which refers to the extent an individual is well suited to his or her work environment.

Plato suggested the earliest model of P-E fit in The Republic when he argued for

assigning workers to jobs in accordance with their disposition and skills (Tinsley, 2000).

The work o f Paterson and his colleagues, Darley, Williamson, Berdie, and Dvorak,

represents the earliest application of the P-E fit model in modem times (Keyes, 2003).

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Through their development of the Employment Stabilization Research Institute at the

University of Minnesota during the Great Depression, the researchers firmly established

the value of the P-E fit theory in industrial psychology and vocational/career counseling.

During the 1950’s and 1960’s, three students of Paterson and Darley, Lofquist, Dawis,

and Holland, developed the two most widely applied P-E fit models in use today. In the

early 1970’s, researchers in the field extended the person-situation framework to the

notion that positive work responses, such as job satisfaction, commitment, retention, etc.,

will occur when the person fits or matches the organization as a whole (O’Reilly,

Chatman, & Caldwell, 1991; Saks & Ashforth, 1997). O f these responses, job

satisfaction, the most prolific work outcome studied, has been consistently and positively

related to P-E fit (Tinsley, 2000).

An examination of relevant empirical studies led to the following literature review

supporting the notion that an interactional approach to understanding job satisfaction is

needed for organizational psychologists, career counselors, and managers to design

effective interventions for increasing positive outcomes for employees and employers.

P-E fit is offered as a useful manifestation of this interactional approach and functional in

predicting job satisfaction. While several studies have examined gender differences in

this relationship as a primary or tertiary focus, few have considered the impact of

psychological gender roles. The present study considers the effects of gender role identity

and P-E fit on job satisfaction. The review includes research evaluating: (a) job

satisfaction and measurement instruments, (b) types of P-E fit and measurements, and (c)

gender role and relevant studies in job satisfaction and P-E fit.

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Job Satisfaction

Research about job satisfaction seeks to develop an understanding of the

intricacies o f employee attitudes and behaviors that will possess predictive properties

(Herzberg, Mausner, & Snyderman, 1959). Numerous theories exist to provide structure

for understanding the causes and consequences of job satisfaction. While several have

overlapping themes, each theory attempts to explain behavior from a different

perspective. The majority of the theories focus on the characteristics of either the person

or the work, or an interaction of the two. Dispositionists contend that work attitudes and

behaviors are linked to characteristics of the person, while situationists argue that job

characteristics and organizational environments affect people much more strongly than

do individual differences in disposition (Stumpfer, Danana, Gouws, & Viviers, 1998).

Interactional explanations of job satisfaction are generally accepted as richer descriptions

of how individuals behave and feel in their work environments than are predictive

attempts based on either dispositional or situational variables alone.

Personal Characteristics

Some theories contend that job satisfaction is somewhat predetermined by the

personality or genetic traits of the individual. The Dispositional Attribute Theory (Judge,

Locke, & Durham, 1997; Locke, 1976) suggests that dispositional traits, such as self­

esteem, self-efficacy, locus of control and neuroticism, form the foundation of the human

personality and predispose individuals to behave, think, and feel in particular ways

independent of the working environment. Such theories imply that environmental

conditions are secondary to the effect of personal characteristics in determining job

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satisfaction and that changing an existing environment is not likely to affect job

satisfaction. The contribution of research involving dispositional correlations to job

satisfaction informs both the worker and the employer. The essence of the dispositional

approach lies in the predictive power o f understanding the stable personal characteristics

that influence the individual’s affective and behavioral responses to organizational

situations. In choosing careers best suited to their personality, workers can maximize

their potential for contentment on the job. Employers can better understand how selecting

individuals with certain personality traits may influence the worker’s subsequent job

satisfaction and performance on the job.

In a seminal study, Judge (1993) proposed that the effects of job satisfaction are

better understood when the individual’s disposition is considered. This work was built on

an idea by Weitz (1952) that the consequences of workers’ job satisfaction should be

placed in the context of their propensity to be satisfied in general. Individuals with more

positive dispositions are more likely to leave an organization than those with negative

dispositions. Those who are generally satisfied with their lives also expect their work to

be gratifying and will leave a job or organization in order to fulfill this expectation. For

those with negative dispositions, however, a lack of job satisfaction is just another

element of discontent in an already dissatisfying world. This suggests that an interaction

exists between job satisfaction and disposition in predicting turnover (Judge, 1993).

Expanding on Judge’s 1993 study, several others have considered the moderating effect

of dispositional variables on the job satisfaction and turnover relationship (George &

Jones, 1996; Tang, Kim, & Tang 2000).

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George and Jones (1996) extended Judge’s findings that disposition moderates the

job satisfaction and turnover relationship by examining a dispositional state, mood.

Although mood is an affective state, rather than a disposition, dispositions influence

states such that some people are predisposed to experience positive moods. The

researchers distilled the focus of previous research down to three broad categories: (a)

values, referred to as desirable states of being, and the extent to which a job helps or

hinders their attainment; (b) attitudes, such as job satisfaction, attached to actual work

experiences o f a particular job; and (c) moods, or how people feel when they are actually

engaged in work activities.

The study focused on the simultaneous interaction of all three categories in an

attempt to provide a richer explanation of turnover (George & Jones, 1996). The

hypothesized three-way interaction was that value attainment and mood moderated the

relationship between job satisfaction and intentions to turnover. The researchers

speculated that the negative relationship between intentions to turnover and job

satisfaction is strongest when perceived value attainment at work and mood are both

positive and weakest when both are negative. All U.S. members of a printing industry

trade association received mailed questionnaires. Participants responding, 336, (28%

response rate) were mostly male (96%), similar to that of the trade association. The

Minnesota Satisfaction Questionnaire (MSQ; Weiss, Dawis, England, & Lofquist, 1967)

measured job satisfaction. The 10-item positive mood scale o f the Positive and Negative

Affect Schedule (Watson, Clark, & Tellegan, 1988) measured positive mood. Three-

items with a 7-point response scale measured turnover intentions. For the study samples,

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internal consistency coefficients of job satisfaction, positive mood, and turnover

intentions were .91, .89, and .86, respectively.

Entering job satisfaction, positive mood, and value attainment as the first block in

the hierarchical regression produced statistical significance (R = A S , p < .05). The

second block consisted of the cross-product of the three previously entered variables, of

which only job satisfaction x value attainment produced statistically significant results

(AR2= .05, p < .01). The final block was the triple interaction of job satisfaction, value

attainment, and positive mood, which resulted in very small amount of variance

explained in turnover intentions (A/?2 = .01,/? < .05). Post hoc analysis revealed that the

two subgroups characterized by values not attained exhibited the strongest negative

relationship between job satisfaction and intention to turnover, whereas the two

subgroups characterized by attained values exhibited the weakest negative relationship.

Contrary to the expected outcome, the subgroup with the characteristics of values not

attained and positive mood had the strongest negative relationship between job

satisfaction and intention to turnover (r = -.66, p < .05). Consistent with Judge’s 1993

findings, the salience o f mood on this relationship suggests that workers who have not

attained their values, but have positive moods may have the motivation, self-efficacy or

self-confidence to find another, more fulfilling position.

Rather than considering disposition in general terms, Tang, Kim, and Tang (2000)

argued that people’s attitude towards money also reflects a disposition. Similar to the

studies by Judge (1993) and George and Jones (1996), this study considered the

moderating effect o f a dispositional characteristic, attitude towards money, on the job

satisfaction and turnover relationship. The study focused on the attitude towards money

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and job satisfaction as intrinsic, dispositional and stable, rather than as an extrinsic

reaction to dissatisfaction or alternative job opportunities. The findings of previous

research that higher wages is one of the most important reasons for voluntary turnover

underpinned the rationale that people scoring high or low on Tang’s (1995) Money Ethic

Scale will differ from one another in their turnover behavior.

The entire population of the Department of Mental Health and Mental Retardation

in southeastern United States received the initial questionnaire, with 155, or 56.36%,

responding. Participants who provided identification numbers and who were either still

on staff, stayers, (n = 62) or left voluntarily, leavers, (n = 20) received a follow-up survey

18 months later. One-way analyses of variance (ANOVA) confirmed that respondents of

the follow-up survey were similar to non-respondents and respondents of the initial

survey.

Survey items solicited information regarding demographics, disposition towards

money (Money Ethic), commitment, intrinsic and extrinsic job satisfaction, withdrawal

cognitions, and perceived alternative employment opportunities. The 12-item Money

Ethic Scale (MES) measured affective disposition (Cronbach’s a = .73). The short 20-

item Minnesota Satisfaction Questionnaire (Weiss et al., 1967) measured intrinsic and

extrinsic job satisfaction. The researchers devised 4-items to measure withdrawal

cognitions (Cronbach’s a = .89). A single item, “the economic and market conditions are

good for me to find a new job”, measured perceived alternative employment

opportunities.

Hierarchical multiple regression supported the hypothesis that money ethic

moderated the relationship between intrinsic job satisfaction and withdrawal cognition.

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The interaction between intrinsic job satisfaction and attitude towards money was

statistically significant on withdrawal cognition. Logistic analyses supported the

hypothesis that attitudes toward money moderate the relationship between intrinsic job

satisfaction and turnover. Individuals who place higher levels of importance on money

tend to experience higher rates of turnover. An interesting finding was that individuals

who placed low priority on money and have high intrinsic job satisfaction experienced

higher rates o f turnover than individuals who scored low on both. A possible explanation

for the high turnover in those with high intrinsic job satisfaction could be that their

positive dispositions impel them to take proactive measures in making changes in their

lives.

One such change could be not to leave an unfulfilling job, but to take steps to

make the current job more satisfying. Judge et al. (1997) findings tend to support the idea

that individuals with positive dispositions experience higher levels of job satisfaction

because they take initiatives to make their jobs more rewarding. It may be that they have

actually obtained more satisfying work, not just that their generally positive outlooks lead

to the reporting of more positive perceptions of their work. To address the criticism that

self-reports on job characteristics provide inaccurate representation of the true complexity

of a job, Judge, Bono, and Locke (2000) explored the psychological processes underlying

dispositional contributors to job satisfaction in the presence o f varying degrees of job

complexity measured objectively. A structural model that included direct and indirect

relationships between core self-evaluations on dispositional traits and job characteristics

with job satisfaction was tested using two separate studies. Core self-evaluations

manifested as dispositional characteristics stemming from fundamental assessments

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people made about their (a) self-esteem, (b) generalized self-efficacy, (c) locus of control,

and (d) low neuroticism. A cross-sectional and a longitudinal study were conducted. The

purpose the cross sectional study, Study 1, was to show a direct relationship between core

self-evaluations and job satisfaction. In this study, covariance structure analysis using

LISREL showed that core self-evaluations had a moderately and statistically significant

positive relationship with job characteristics, job complexity and job satisfaction. Job

complexity related to perceived job characteristics and had a significant indirect

relationship to job satisfaction through the mediating effects of job characteristics.

Perceptions of job characteristics strongly related to job satisfaction. Job complexity was

not significantly related to job satisfaction.

The purpose of the longitudinal study, study 2, was to test the robustness of the

relationship between core self-evaluations, job characteristics, and job satisfaction

represented in the hypothesized model over a 30-year period (Judge et al., 2000).

Participants included respondents of the Intergenerational Studies (IGS) who had

completed the personality survey at the ages of 13, 16, and 30 to 38 and also completed

the job satisfaction data (N= 107). Expert psychologists used responses from the IGS to

assign childhood (age 13 and 16 assessments) and adult (ages 30-38 assessments) core

self-evaluations scores. An 8-item scale distributed to participants when they were 41-50

years of age measured job satisfaction. Dictionary of Occupational Titles conversion to

job complexity ratings determined job complexity. Descriptive correlations and LISREL

results were consistent with Study 1. While the relationship between core evaluations and

job satisfaction was stronger when both were measured in adulthood (r = .34, p < •01),

they were still linked, although not significantly, when core evaluations were measured in

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childhood (r = .20). This suggests that relationship between core self-evaluations and job

satisfaction persist over time.

The studies described above represent the concern within the field of industrial

and organizational psychology to determine whether individual dispositions are stable

and measurable and what the repercussions of disposition are for optimizing effectiveness

in work roles and producing favorable work outcomes. In a meta-analysis of dispositional

assessments, House, Shane, and Herold (1996) conclude that the predictive validity of

dispositions is too strong to reject when devising theories of organizational behavior.

However, Davis-Blake and Pfeffer (1989) described two flaws of relying on longitudinal

studies that use correlational design to demonstrate the stability of dispositional effects on

job satisfaction. The first involves the circular reasoning of using the stability of a job

attitude, such as job satisfaction, to demonstrate the existence of a disposition and then

using the disposition to explain why the job attitude is stable over time. The second flaw

lies in the neglect of stable social and environmental variables that have been shown to

significantly affect job satisfaction.

Work Characteristics

In contrast to the dispositional approach, advocates of situational determinism

contend that dispositions account for a negligible amount of variance in predictions of

organizational behavior (House, et al. 1996) and that individuals are more adaptive to

their work environment than supposed by the dispositional approach (Davis-Blake &

Pfeffer, 1989). An assumption of the situationist point of view is that dispositions are

likely to be strong only in weak situations. The pressures inside most organizations

created by the institutionalization of activities, structure, and systems pose as strong

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forces to shape individual attitude and behaviors. The strong situations present in most

organizations negate or overshadow the effects of disposition on work behaviors. An

early theory in this school of thought focused on how jobs can be redesigned to foster

desired outcomes. Hackman and Oldham (1976) theorized that the attributes of a job,

such as skill variety, task identity, task significance, autonomy, and feedback, affect

psychological states, such as feeling that work is meaningful, being responsible for task

outcomes, and knowing the results of work. The consequences of these psychological

states include job satisfaction, work motivation, turnover, absenteeism, and satisfaction

with growth opportunities. The studies on work characteristics (Blau, 1999; Lawler, Hall,

& Oldham, 1974) considered the role that attributes of the work environment played in

job satisfaction. Some organizational variables studied were task responsibilities and

complexity, timeliness and quality of feedback (Blau, 1999), as well as organizational

climate, structure, and processes (Lawler, Hall, & Oldham, 1974).

An early example of environment-centered research is Lawler, Hall, and

Oldham’s (1974) examination of the role of organizational climate on the relationship

between (a) organization structure and process, and (b) organization performance and

employee job satisfaction. The researchers suspected that both the formal structure and

the process of the organization influenced the generalized perceptions formed by

employees. These perceptions defined the climate, which in turn, related to performance

and job satisfaction. To test this relationship, Lawler and his colleagues conducted a

study on the directors (n = 117) and scientists (n = 291) of research and development

laboratories in Connecticut.

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Directors and scientists answered two different questionnaires. Directors

responded to a questionnaire pertaining to the structure and process variables and to the

performance o f technical and administrative lab employees, including performance

reviews, autonomy, assignment generality, collaboration support, and informal budget

control. Directors provided data on technical, administrative, and overall performance.

Scientists provided data on the organizational climate and job satisfaction. Factor analysis

performed on responses to a bipolar adjective scale yielded five factors for organizational

climate: competent, responsible, practical, risk-oriented, and impulsive. Scientists

responded to a 7-point scale of items asking them to indicate their level of satisfaction in

six areas: security, social, esteem, autonomy, self-fulfillment, and pay. A second, similar

scale asked scientists to indicate how much each of the six areas should be associated

with their jobs. Subtracting the scores of the second scale from those o f the first resulted

in a job satisfaction score for each scientist. Averaging the job satisfaction scores of

scientists from the same lab provided organizational scores.

Correlational analyses on the directors and the scientists revealed weakly related

process and structural variables, indicating that each are measuring different variables.

Analyses o f the 21 larger labs indicated that the structural variables had little relation to

organizational climate. O f the process variables, all areas except collaboration support

related significantly with one or more of the organizational climates. The climate factors

related significantly with the administrative and overall performance. Significant positive

relationships existed between 21 of the 30 possible correlations of climate factors and

satisfaction measures. The structure-performance and the process-job satisfaction direct

relationships exhibited low median correlations o f . 15 and .09, respectively. The results

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indicated that organizational process, but not structure, related significantly to

organizational climate, which in turn, related significantly to performance and job

satisfaction.

Rather than considering the organization as a whole, Blau (1999) considered the

effects of specific situational occurrences of the job, namely task responsibilities and

employee performance appraisal satisfaction, on subsequent overall job satisfaction. This

longitudinal study tested two hypotheses: (a) work variables will significantly impact

subsequent overall job satisfaction beyond the control variables, prior job satisfaction,

individual difference, and organization-level variables; and (b) performance appraisal

satisfaction will significantly impact subsequent overall job satisfaction controlling for

work variables and previously controlled variables. Work variables included job

characteristics, task responsibilities, workload, and perceived control over procedure.

Factor analysis reduced underlying constructs of work variables to routine tasks and

complex tasks. Performance appraisal satisfaction referred to employee perceptions of

timeliness, accuracy, goal-setting procedures, and feedback mechanism of the appraisal

process.

A randomly stratified sample of recently graduated medical technologists working

various health-related settings received yearly mailed surveys from 1993 to 1996. The

initial response rate of 58% equated to 1156 participants, who then became the cohort for

subsequent mailings. Response rates for 1994, 1995, and 1996 were 72%, 64%, and 58%,

respectively. The items appearing on the survey changed from year to year. In 1993,

individual difference variables, work variables, and overall job satisfaction items

appeared on the survey. In 1994, participants responded to items concerning

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organizational-level variables and performance appraisal satisfaction. In 1995, data

collection consisted o f items for organizational-level variables and work variables.

Finally, in 1996, Blau gathered information on the dependent variable of overall job

satisfaction using Hackman and Oldham’s (1975) 15-item scale.

Paired /-tests suggested that overall job satisfaction declined from 1993 to 1996

and perceived complex tasks increased from 1993 to 1995. Overall job satisfaction

related negatively to the performance of routine tasks and related positively to the

performance of complex tasks. Hierarchical regression resulted in work variables and

performance appraisal satisfaction uniquely explaining 6.4% and 2.3%, respectively, of

overall job satisfaction variance. If the performance appraisal process (timeliness,

procedures, goal setting, and procedures) is perceived as satisfactory by the employee,

then overall job satisfaction tends to be positively affected. Blau (1999) suggested that

the empirical support for the hypotheses in this study could serve to inform supervisors in

terms of task assignments and processes for performance appraisals. The results support

Locke’s (1976) earlier contention that mentally challenging work increases employees’

satisfaction with their job. Whether or not responsibilities of a job are challenging create

an immediate and strong situational influence on job satisfaction (Davis-Blake & Pfeffer,

1989). This study suggests that the manner in which feedback is delivered also poses as a

situational event that affects overall feelings towards one’s job.

In considering work characteristics (i.e. physical environment, compensation,

benefit and promotion systems, and job demands) as contributing to work behaviors and

attitudes, it is reasonable to assume that the nature of such variables are determined and

controlled by the employer. Perhaps the perception employees have o f the motives

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underlying organizational situations or conditions could lessen an otherwise powerful

influence on job satisfaction. Does the rationale the employee attributes to the

employer’s actions moderate employee reactions to working conditions? To explore this

idea, Eisenberger, Cummings, Armeli, and Lynch (1997) developed a study testing the

hypothesis that the relationship between favorableness of job conditions and job

satisfaction depends on the discretionary control the organization has over the job

conditions. If discretionary control was shown to be a moderator, the ability of managers

and supervisors o f organizations to make their intentions more transparent may influence

employee beliefs and strengthen the reciprocal relationship. A random sample of

University of Delaware alumni received requests to participate via telephone. The

researchers mailed a questionnaire packet to those who consented to participate. O f those

mailed, 295, or 70%, responded.

The independent variables were favorableness of job conditions and discretionary

control over job. The rating of 18 job conditions using a 5-point Likert-type scale

measured favorableness of job conditions. Discretionary control over job conditions

resulted from respondent ipsative scaling (high, intermediate, and low discretion) of the

18 conditions (a = .90). Four items from the Quinn and Shepard’s (1974) job satisfaction

index measured overall job satisfaction. Participants responded to each item using a 7-

point Likert-type scale (a = .72). A section solicited demographic information of age,

tenure, size of organization (small, midsized, or large) and organizational category

(private, education, public sector, hospital or nonprofit institution).

Correlational analysis did not reliably support the moderating effect of

discretionary control on the relationship between favorableness of job conditions and

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overall job satisfaction. There was no significant difference between the favorableness of

job conditions and overall job satisfaction for high- and low-discretion job conditions,

t(292) = .62. This suggests that the views of the employee regarding employer motives or

control over the job condition do not significantly affect job satisfaction. The

unpleasantness o f some working conditions is too powerful in affecting attitude and

behavior that an employee may understand that their employer is well meaning or has

little control over the condition, but still have low job satisfaction. It appears that the

situation alone, regardless of the reasons precipitating or underlying it, is a strong

indicator of job satisfaction.

Interaction o f Personal and Work Variables

There is mounting evidence that personal and environmental variables affect job

satisfaction in a complex, dynamic interaction (Stumpfer, Danana, Gouws, & Viviers,

1998). Examining disposition without considering environmental variables, leaves much

variance in job satisfaction unexplained. Ultimately, dispositions reflect tendencies, not

commands, to behave or respond to stimuli in a certain manner. However, considering

work variables to the exclusivity of disposition begs the question of why do some

changes to the environment (i.e. intervention or enrichment) produce the desired results

with one worker, only partial results with another, and totally fail with still another

worker. The approach o f the following studies considered the interactions of person and

environmental characteristics as antecedents of job satisfaction. While interactional

explanations are generally accepted, there is not a consensus on the relative weight or

importance of personal and work characteristics as contributors to job satisfaction. The

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objective of such studies is to determine the combination of variables that are relevant in

determining job satisfaction.

The study by Ganzach (1998) provides an example of the interactional approach

to explaining job satisfaction. Rather than focusing on the dispositional component of

personal characteristics, the researcher hypothesized that a stable personal characteristic,

intelligence, and a work characteristic, job complexity, interacted to influence job

satisfaction. The study was based on a model in which intelligence has a direct negative

effect on job satisfaction and an indirect positive effect mediated by job complexity. The

causal model postulates that intelligence positively related to job complexity, possibly

due to self-selection of jobs commensurate with ability, and that intelligence positively

related to desired job complexity, possibly due to the desirability of environments that fit

intellectual characteristics. Two relevant hypotheses emerged from the model. The first

was that the tendency of intelligent people to desire more complexity in their work and

the lack o f desired complexity within many occupations results in a direct negative effect

of intelligence on job satisfaction, holding job complexity constant. The second

hypothesis was that job complexity moderates the negative direct effect of intelligence on

job satisfaction, with higher job complexity lessening the negative effect of intelligence

on job satisfaction.

Data for the study was taken from the National Longitudinal Survey of Youth

(NLSY) conducted by the Center of Human Resource Research for 5,423 respondents

who reported spending most of their time at work in 1982 (Ganzach, 1998). Incumbent

perception of job complexity (IPJC) measured job complexity. A 4-point scaled, single

question asking, “how much do you like your job?” measured global job satisfaction.

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Although single-item measures have been criticized for providing less construct validity

and reliability than multiple-items measures, some researchers arguably maintain that for

job satisfaction, in particular, a single-item measure may have an advantage in providing

higher construct validity, with no serious loss of reliability (Scarpello & Campbell, 1983;

Wanous & Reichers, 1996; Wanous, Reichers, & Hudy, 1997). To further substantiate the

use of a single-item, analyses using a multiple-item measure o f job satisfaction contained

in the NLSY yielded results very similar to analyses using the single-item measure.

Ganzach (1998) used a causal-comparative approach in which the path analysis

models shared the same pattern; intelligence has an indirect, positive effect and a direct

negative effect on job satisfaction, when measuring complexity. Adding education to the

path models resulted in a negligible direct effect of intelligence on job satisfaction, but

significantly decreased the effect of intelligence on job complexity and, therefore,

decreased the indirect effect of intelligence on job satisfaction. The significant interaction

between job complexity and intelligence on job satisfaction suggested that as the

intelligence of the individual increases so does the importance of the moderating effect of

job complexity in predicting job satisfaction. The finding that increased job complexity

lessens the negative relationship between intelligence and job satisfaction suggests that

uninteresting or boring jobs have a more profound effect on the job satisfaction of more

intelligent workers.

One o f the reasons to study job satisfaction is to inform decision makers on how

the design o f work affects individuals. Ganzach’s (1998) study supports the view that

ideally the tasks o f a job should match the worker’s abilities. While intelligence has been

consistently related to turnover on routine, repetitive jobs, there is less consistency in

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studies of the effect o f intelligence in professional occupations requiring higher order

mental functions. Barrett, Forbes, O'Connor, and Alexander (1980) suspected that the

inconsistency arose from the high turnover rate of more intelligent workers. Previous

research failed to isolate the effect of ability on other attitudinal measures, such as job

satisfaction, because turnover among more intelligent workers obscured this relationship.

To test their hypothesis, the researchers performed a study on the relationship between

ability and job satisfaction on more complex tasks. Controlling for turnover, an

experiment was conducted in a laboratory and a field investigation was performed using

naval enlisted personnel. The study proposed that (a) less demanding tasks challenge only

those with little ability and results in a negative relationship between ability and

satisfaction and; (b) demanding tasks would be appropriate only for able subjects,

resulting in a positive relationship between ability and satisfaction.

Undergraduate students (N= 58) from the University of Akron, equally divided

into two groups, comprised the participant sample in a laboratory experiment. Monitor

screens on which slides containing 60 geometric symbols (1 cm. in diameter) were rear-

projected operationalized task complexity. The researchers simultaneously manipulated

two dimensions of task, complexity and responsibility. One group experienced low

complexity and low responsibility and the other group experienced high levels of both

complexity and responsibility. Two to four participants simultaneously viewed the slides

in three-hour sessions. Wesman Personnel Classification Test (Wesman, 1965) measured

general intelligence. The group embedded figures test (Witkin, Oltman, Raskin, & Karp,

1971) and the rod-and-frame test (Witkin et al., 1954) measured perceptual ability. After

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each session, participants described the task on the attribute description scale (Barrett et

al., 1975) and completed the work itself scale of the JDI (Smith, Kendall, & Hulin, 1969).

The field investigation used an all-male sample of 29 enlisted naval sonar and

radar operators. Naval personnel responded to the work itself scale and items to determine

how long they intended to remain in the Navy. Test scores from personnel files

determined ability. Correlational analysis indicated that higher abilities associated with

lower levels of job satisfaction and shorter intended future service. Satisfaction with the

work itself moderately associated with intended future service (r = .49, p < .01). In the

laboratory investigation, correlational studies revealed inconsistent relationships between

ability and satisfaction. For simple tasks, only one of the three correlations was

significant and in the predicted direction. For the complex tasks, two of the three

correlations were significant, but instead of the expected positive correlations between

ability and satisfaction, both exhibited strong negative correlations. The study intended to

inform job designers on considerations of ability and job responsibilities when

conducting job enrichment endeavors. The results indicate that maximization of job

satisfaction is most likely in situations when individual capabilities correspond with the

requirements o f the job. Individuals with superior performance capabilities will be more

fulfilled when they are able to utilize their talents. However, it seems reasonable that the

reward system of the organization should provide a means for the recognition of their

contribution. The implication of providing individuals with complex tasks that they

successfully perform is that they expect to be compensated accordingly.

The studies on intelligence and abilities (Barrett, Forbes, O'Connor, & Alexander,

1980; Ganzach, 1998) allude to the increased expectation of reward experienced by

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workers who possess desirable abilities or who perform at levels they perceive to be

beyond those required for the job. For many years, theorists have referred to the nature of

employment in terms o f the exchange of the employee’s loyalty and effort for the

employer’s furnishing of economic and social benefit (Adams, 1965; Mowday, Steers, &

Porter, 1979; Vroom, 1964). Equity theory posits that individuals evaluate the exchange

relationship of the effort expended on a job and the amount of reward received.

Individuals determine equity by comparing their contributions and their rewards to those

of their comparison group.

When the ratio of contributions and rewards is in balance, the individual perceives

equity. Inequity is experienced when the ratio is out of balance. Equity theory recognizes

that perceived inequities arise not only from the absolute amount of rewards workers

receive for their efforts, but also with the relationship of this amount to what others

receive. Thus when the individual perceives that his or her contribution are equal to the

comparison and his or her rewards are lower, or his or her contributions are greater and

rewards are equal, inequity is felt. Comparisons can be with individuals in a similar or

different position within their organization, with others holding the same position in a

different organization, with others in a similar age or education cohort, or with

themselves at some other point in time (Adams, 1965).

Attributes of the work environment and the person play a critical role in whether

equity or inequity is felt by the employee. The workers compare what they contribute that

is different from other workers in determining the adequacy o f their rewards. Personal

contributions can include performance, skills, education, or hours worked. Working

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conditions deemed to be less than those deserved or less than the comparison result in

feelings of inequity or unfairness.

Equity is a subjective evaluation and, based on the comparison used, each

individual is likely to develop different perceptions of equity. In an employer-employee

relationship, the employee is more likely to notice and react to situations of unfairness in

which they receive less reward than anticipated, rather than receiving rewards in excess

of the amount o f effort put into the job. Employee reactions to perceived inequities

manifest as work behaviors or attitudes intended to eliminate the unpleasant emotional

state resulting from the inequities (Adams, 1965) and have undesirable consequences for

the organization. A common reaction would be for the employee to lower the amount of

input in an attempt to reestablish perceptions of equilibrium. Disaffected employees may

lower their productivity, withdraw from the job or organization, or alter the frame of

reference from which the inequities result. For the employee, feelings of inequity are

unpleasant and it seems reasonable that job satisfaction would be negatively impacted

until the ratio of contributions and rewards is brought back into an acceptable balance.

Equity theory served as the basis for a study by Abraham (1999) in which she

considered whether the personal disposition of self-esteem moderated the extent to which

a worker perceived differential inequities in the work environment and the impact on job

satisfaction. Differential inequity referred to the differentiations in working environments

that represent reward value and identification of employee status. A purpose of the study

was to examine self-esteem as a moderator on the inequity-job satisfaction and the

inequity-tumover relationships. Abraham distributed and collected surveys to 108

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participants in the telecommunication, entertainment, food service, and clothing retail

industries.

Abraham (1999) used a correlational approach to test hypotheses that: (a)

differential inequity in working conditions has an inverse relationship with job

satisfaction; (b) self-esteem moderates the inequity-job satisfaction and inequity-

intention to turnover relationships. Predictor variables were seven referents of inequity

(job, company, occupational, self, system education, and age). An adaptation of the Pay

Comparison Scale, using single-item scaling of the seven referents, measured differential

inequity. Dependent variables were job satisfaction and intention of turnover. Hackman

and Oldham’s (1975) 5-item Job Satisfaction Scale served as the job satisfaction measure

and the three-item Intention of Turnover subscale of the Michigan Organizational

Assessment Questionnaire (Cammann, Fichman, Jenkins, and Klesh, 1979) measured

intention to turnover. The cross product of self-esteem and inequity examined the

moderating effect of self-esteem on the dependent variables. Quinn and Shepard’s (1974)

four-item bipolar Self-Perceptions at Work Scale measured Self-esteem. Age, gender,

tenure and organizational level functioned as control variables.

Hierarchical regression explored the moderating effect of self-esteem. The

interaction of self-esteem and a composite score of inequity indicated statistical

significance for both job satisfaction and intention to turnover. Further analysis of the

interaction involved subgrouping participants by self-esteem scores into three groups: (a)

high (« = 36), (b) moderate (n = 38), and (c) low (n = 34). Mean comparisons of high and

low subgroups revealed statistical significance. The study findings suggested that self-

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esteem does act as a moderator on the relationship of inequity with job satisfaction and

intention to turnover, with low self-esteem producing the most negative effects.

Dispositionists and situationists each contend that their favored position is a more

important antecedent to work behavior than the opposing position. Davis-Blake and

Pfeffer (1989) present a strong situational deterministic orientation, while granting that

dispositional effects probably exist, but that the dispositional research is unsound. House,

Shane, and Herold (1996) responded to the steady stream of research on situations by

stressing that too much variance in work behaviors remains unexplained for researchers

to dismiss possible explanations, such as personal characteristics. A point that both sides

agree on is direction for future research. Each concedes that an interactional approach

using situational and dispositional variables is needed for understanding organizational

behavior. In studies of dispositional and situational variables, each type of variable has

produced significant main effects on work behavior (House, Shane, & Herold). Each type

of research provides evidence that dispositional and situational variables predict job

attitudes and behaviors. Researchers would be remiss to ignore known organizational

causes of work attitudes and behaviors in designing future investigations of such work

attitudes. Failing to include both dispositional and situational variables can lead to

spurious results in which the predictive properties of the variables of interest are

exaggerated (Davis-Blake & Pfeffer). P-E fit is an approach characterizing how the

continuous and multidirectional interaction of situational and personal characteristics

affects attitudes. The construct whereby the fit between person and environment provide

a framework for understanding vocational behavior (Tinsley, 2000) will be discussed

later in the chapter.

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Summary o f Job Satisfaction

Job satisfaction is a complex construct that has been associated with many

different personal and organizational characteristics. Three approaches to understanding

the causes of job satisfaction focus on dispositional characteristics of the worker,

situational characteristics of the work environment, or an interaction of both dispositional

and situational characteristics. There is evidence that possessing some personal

characteristics, such as positive mood and affect, tend to increase the likelihood that good

feelings towards work will result. This could mean that persons with these traits are

happier on the job, but these same traits increases the likelihood that they will leave

should the job not meet their important needs. This turns the attention towards the job.

What is it about a job that makes it satisfying? Facet measures have attempted to pinpoint

these aspects, while overall measures may capture attitudes towards areas inadvertently

neglected in the facets measured. A job may never be satisfying for a particular person

and a previously satisfying job can become unsatisfying because of changes in the

person, the job, the organization, or the industry. Either way, workers will strive to find

and will be attracted to environments that encourage, reinforce, and reward their unique

configuration o f attitudes, competencies, and interests. Successful efforts in obtaining this

arrangement, the match between person and environment, result in happier people and

more satisfied employees.

Person-Environment Fit

Early job satisfaction studies focused on job satisfaction as a predictor of some

other consequence, such as productivity, performance, and turnover (Dawis, 1992). In

recent years, an increasing number of researchers treat job satisfaction as an outcome

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variable. The previous section on the antecedents of job satisfaction provides only a hint

of all the possible causes that have been examined. An antecedent that captures the

essence o f the interactionist approach to understanding job satisfaction is P-E fit. The

concept of person-environment (P-E) fit as “the goodness of fit between the

characteristics o f the person and the properties of his environment” (French, Rodgers, &

Cobb, 1974, p. 316) resulted from a dialogue among psychologists regarding the relative

importance of personal characteristics versus situational effects as predictors of behavior.

It is fundamentally drawn from an interactional psychology perspective, which proposes

that the combined influence of individual and situational characteristics function to

determine individual responses to an environmental stimulus (O’Reilly, Chatman,

Caldwell, 1991). Proponents of this interactionist perspective believe that research in this

vein, while originating in psychology, holds considerable utility in organizational

behavior and human resource management (Terborg, 1981). The theory o f P-E fit refuted

the exclusivity of either personal or environmental antecedents by conjecturing that both

sides o f the interaction dynamically interact to influence behavior. Dawis contends that

P-E interaction is actually the operating force underpinning P-E fit, but that the logistical

difficulties associated with collecting, analyzing, measuring, and testing P-E interaction

forces researchers to rely on P-E fit data, from which P-E interaction can be inferred.

Matching individuals to jobs has been of interest in applied psychology, personnel

selection, and career guidance since the early 1900’s (Dawis, 1992). However, P-E fit

was linked to job satisfaction for the first time in 1953 when Schaffer examined the

extent to which needs were being satisfied by the job. Work was viewed as simply one

area of life in which the same psychological mechanisms that operate to make individuals

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satisfied or dissatisfied in general would also contribute to satisfaction or dissatisfaction

on the job. He found that need satisfaction correlated with overall job satisfaction and

that the most important needs satisfaction of the individual correlated strongest with

overall job satisfaction (Schaffer, 1953). Since then, many researchers and theorists have

examined the role that the congruency of person and environment play in job satisfaction

(Locke, 1976; Saks & Ashforth, 1997; Vroom, 1964). Meta-analyses of P-E literature led

researchers to conclude that P-E fit is positively related to variables of employee well­

being and negatively related to variables of employee discontent (Spokane, Meir, &

Catalono, 2000; Tinsley, 2000). With job satisfaction functioning as the most frequently

studied outcome of all P-E research (Tinsley), researchers have established the critical

significance o f P-E fit in the prediction of job satisfaction (Dawis). Numerous theories

exist concerning person and environment interactions, but the most studied are the

Holland theory (1973) and the Theory of Work Adjustment (TWA; Dawis & Lofquist,

1984).

There are two dominant theories in the P-E fit literature. The first is the Holland

theory, which is popular among both practitioners and researchers (Jepsen & Sheu,

2003). According to Holland (1973), the person and the environment can be described as

one of six types: realistic (R), investigative (I), artistic (A), social (S), enterprising (E),

and conventional (C). Congruence explains the extent of fit between the person and

environment. Holland proposed that higher levels of congruence would lead to greater

job or career satisfaction. Given that people of the same personality type tend to gravitate

towards people sharing that personality type, any particular work environment will tend

to reflect the characteristics of the workers within it. Because the occupants all share

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similar characteristics, the environments can be defined by the personality type of

workers who normally reside in them. For example, a group of realistic personality types

will create an environment that rewards behaviors characteristic of this type, such as

frugality, persistence, practicality, and masculinity. Such an environment is considered

not conducive to the development of positive work attitudes and behaviors in a person

possessing traits of the social personality, such as understanding, warm, and

compassionate. A realistic environment is likely to be a breeding ground of frustration for

the social person. Pairing of individuals of a given type with like environments improves

the prediction and understanding of certain outcomes, such as (a) vocational choice,

stability, and achievement; (b) educational choice and achievement; and (c) social

behavior. The Holland theory (1973) assumed that vocational preferences and choices

developed in childhood and remained the same over long periods of time.

While the Holland theory adheres to the relatively stable aspects of the person and

environment, the other popular theory of P-E fit, the Theory of Work Adjustment (TWA;

Dawis & Lofquist, 1984) demonstrates that the development of P-E fit is a process

evolving over time. The enduring nature o f preferences and choices in the Holland theory

(1973) has led to P-E fit theories being misconstrued as an oversimplified, static

explanation of how well a worker is suited to the environment (Tinsley, 2000). However,

other theories are expressly not intended for situational assessment and diagnosis

purposes only. They represent a dynamic developmental process operating to alter levels

of P-E fit over time due to the changes on both sides of the equation. The person adapts

to the job through changes in attitude, beliefs, and behavior because of incentives and

requirements of the job. Skills, knowledge, and abilities change as employees continue to

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develop on their on accord or through mandated training. Jobs evolve through changes in

requirements, restructuring, and the personalization of the job by the incumbent

(Fumham, 2001).

TWA defines work as the exchange of personal talents and skills for

compensation and an acceptable environment. The degree to which the person and

environment meet the other’s needs explained the researchers’ term for fit,

correspondence. Work adjustment is the process of attaining and sustaining

correspondence. The theory emphasized that correspondence of needs vs. supplies and

abilities vs. job demands affected satisfaction and satisfactoriness (Blau 1993).

Satisfaction and satisfactoriness served as internal and external indicators, respectively,

o f the degree of correspondence with the environment (i.e. work adjustment) achieved by

the individual. Satisfaction represented the person’s appraisal of correspondence, or

subjective measure, whereas satisfactoriness indicated levels of correspondence based on

sources other than self-assessment, or objective measures. Both indicators affect tenure,

which is the most observable and measurable indicator of work adjustment.

The P-E fit perspective recognizes that both the circumstances and the person

determine various effects, including job satisfaction. The theories provide guidance to

those involved in assisting individuals in selecting careers that hold the greatest potential

for future well-being. They also help direct efforts in redesigning job and helping workers

find compatibility within their existing job or organization. Counseling psychologists

tend to rely on Holland’s Theory, while vocational and organizational behavior

psychologists and researchers favor Dawis and Loftquist’s TWA (1984) model of

adjustment (Tinsley, 2000).

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Despite the plethora of P-E fit theories, all share structural similarities in that the

same personal and organizational constructs appear in each theory (Tinsley, 2000). Two

broad categories capture the total of P-E theories. The first examines the employees’

desires in relation to job supplies. The constructs typical to this theory refer to the

attractiveness of the job to the employee and include needs, goals, values, supplies,

benefits, and reinforcers. The second category considers the relation of employee abilities

and job demands. The constructs typical to this theory refer to the ability of the employee

to perform on the job and include education, experience, aptitude, work climate, work

load, and task requirements. Fit research has distinguished between two perceptions of fit

experienced by the employee. The first, person-job (P-J) fit, referred to the employee

self-assessment of skills, knowledge, and abilities and their congruence with job

demands. The second, person-organization (P-O) fit, referred to the extent to which

employees believe their personal values, beliefs, and personality are similar to the values,

beliefs, and norms of the organization (Saks & Ashforth, 1997). Cable and DeRue (2002)

provide convincing evidence that a third, and possibly more influential, perception of P-E

fit exists in which employees judge the congruence between their needs and the rewards

they receive. The researchers refer to this type as needs-supplies fit. This study will be

discussed more fully later.

Person-Organization Fit

Loftquist and Dawis proposed in 1969 that satisfaction results from a harmonious

relationship between individuals and their environment in that the effect of the individual

and the environment are reciprocal. P-O fit explains how the values and expectations of

the individual interact with aspects of the work environment, such as norms, climate, and

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culture, to affect the individual’s attitude and behavior. Research on the effect of P-O fit

on job satisfaction has produced a wide range of results. In a meta analysis, Verquer et al.

(2003) estimated the population effect sizes of combined study results on the P-O fit and

job satisfaction relationship to range from .02 to .74. The overall relationship was

calculated using 18 correlations and nearly 18,000 participants. However, the overall

correlation of .25 with job satisfaction is moderately low, but consistent with the range of

mean correlations o f .20-.38 reported in a meta-analysis by Assouline & Meir (1987).

In considering the extent of P-O fit, individual preferences for a certain type of

organizational culture and that provided by the organization may be an important factor.

The culture of an organization represents the shared assumptions, values, and behavioral

norms of the persons occupying the positions within the given environment. Consistent

with Holland’s theory, cultures that are harmonious with one’s personality tend to be

more attractive. O'Reilly, Chatman, and Caldwell (1991) investigated the fit between the

person and the organizational culture. In assessing the relation of person-culture fit with

job satisfaction and longevity with an organization, the researchers used a technique

based on the profile comparison process to (a) demonstrate the comparability of

individual preferred culture and the actual existence of such cultures, and to (b) establish

values on which the relationship between cultural preferences and organizational culture

can be assessed. Producing a legitimate comparison of characteristics for individuals and

organizations rested on the ability to develop a set of values common to both which can

be assessed quantitatively and to examine the congruence of the individual to the

situation, not the individual or the situation in isolation. The authors developed an

instrument, the Organizational Culture Profile (OCP), which contained 54 value

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statements designed to capture individual and organizational values. Other measures

obtained from surveys were person-organization fit, organizational commitment, job

satisfaction, intent to leave, turnover, and control variables (age, gender, and tenure).

Data provided by five separate participant groups served as the foundation for the

development and testing of the OCP.

Results o f regression analysis indicated that person-organization fit significantly

predicted job satisfaction (R = .36, p < .01) and intentions to leave (R = .36, p < •01),

independent of age, gender, and tenure. The extent to which individual preferences of

specific values matched organizational realities predicted turnover two years later. The

research extended the findings of previous studies that support the idea that P-E fit

contributes to job satisfaction and intentions to leave, by demonstrating more specifically

that the individual’s value system and that of the organization also play a role. In

situations where the individuals preference for a particular culture is not similar to that of

the environment in which they work, job satisfaction tends to suffer. In later studies, P-O

fit has been shown to predict work outcomes separately from perceptions of P-J fit.

Lauver and Kristof (2001) operationalizing P-O fit as value congruence found that P-O

explained variance in job satisfaction unique from that of P-J fit and that P-O was better a

predictor of intentions to quit than P-J fit. P-O fit has been shown to be a better predictor

of job satisfaction and organizational commitment (Cable & Judge, 1996). Cable and

DeRue (2002) found that P-O fit significantly correlated with job satisfaction (r = .53, p <

.01). Controlling for the two other types of fit, P-J fit and needs-supplies, the correlation

was still statistically significant = .28, p < .01)).

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Person-Job Fit

Several studies have indicated that congruence between individual characteristics

and the demands o f the job are associated with positive outcomes (Mount & Muchinsky,

1978; Spokane, 1985). Cable and DeRue (2002) found that P-J fit significantly correlated

with job satisfaction (r = .33, p < .01). However, when controlling for P-O fit and needs-

supplies, P-J fit was not a significant predictor of job satisfaction. A criticism of fit

research is that studies are usually cross-sectional (Fumham, 2001) providing no

indication o f the stability of fit in predicting outcomes of interest. This is particularly

important if the assumption of the P-E fit construct is that the person, the environment, or

both can change. Addressing this concern, Saks and Ashforth (1997) longitudinally

examined the relationships between the personal characteristic of self-esteem and the

perceptions of P-J fit on college graduates prior to starting a new job, 4 months after

entry, and 10 months after entry. The researchers expected fit perceptions to relate

positively to job satisfaction. Participants of the study were graduates of an

undergraduate business program who accepted new jobs within one year (N = 231).

The researchers used pilot testing to determine validity for a general two-item

scale (one for P-O and one for P-J) developed for this study. The two general items were

included with two specific 4-item scales developed to measure each type of fit.

Confirmatory factor analysis indicated that the 2-factor model provided acceptable level

o f fit (.87) with coefficient a estimated reliability for P-O at .92 and P-J at .89. In the

actual study, the two general items loaded highly on their respective scales (.88 for the P -

O item and .72 for the P-J item). Job satisfaction was measured at 4 and 10 months after

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entry. The employer affiliation of the respondent on the 10-month questionnaire

determined turnover.

The researchers used a correlational design utilizing multiple regression analyses

to test their hypothesis. In examining the predictive value of self-esteem on P-J fit, self­

esteem explained 15% of the variance in P-J fit (p < .05). P-J fit explained a significant

portion of variance in job satisfaction at 4 months (ft = .34) and at 10 months (ft = .23)

after starting a job. Examination of standardized betas indicated that self-esteem related

positively, as expected, but not significantly to job satisfaction. An interesting finding

was the stability of self-esteem in predicting job satisfaction at four and ten months after

starting a job, with the standardized beta at both intervals being .07.

When a worker has the abilities to perform the requisite tasks of a job effectively,

a good P-J fit exists (Kristof-Brown, Colbert, & Jansen 2002). When this is not present,

the inefficiencies and poor performance resulting from a deficiency in the skills and

talents necessary to perform the tasks of a particular job are likely to get the attention of

management. Khan and Morrow (1991) suggested that managers should be aware that

situations where there is a lack of fit, especially when the person is more qualified than

the job requires, also pose a threat to the organization in the form of lowered employee

job satisfaction and increased turnover. However, perceptions of congruency with

organizational characteristics and growth potential within a particular environment may

have more influence on job satisfaction than actual fit (i.e. individual education level

equals that required by the job). Previous research, measuring underemployment using

either subjective or objective exclusively, suggested a negative relationship between

underemployment and job satisfaction. Objective forms referred to employee perceptions

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that their skills or education exceeds those required by their job and subjective forms

pertained to perceptions of underutilization of abilities. To demonstrate that the strength

of this relationship is dependent upon the measure, either subjective or objective, used to

operationalize underemployment, Khan and Morrow hypothesized that (a) subjective

measures of underemployment and job satisfaction will have a negative relationship; and

(b) subjective measures will have stronger negative relationship with job satisfaction than

objective measures.

All library assistants and laboratory technicians and 100 randomly selected

clerical workers from a Midwestern university responded to a mailed questionnaire. The

response rate was 56% with the sample (N= 256) predominantly female (94.1%). Self-

reporting of educational level and relative education comprised objective measures of

underemployment. Relative education referred the amount of education in excess of that

required by the minimum requirements of the job held. Two subjective measures of

underemployment developed for this study were four statements measuring perceived

overqualification (a = .77) and four statements measuring perceived no growth (a = .81).

The JDI (Smith et al. 1969) measured five facets of job satisfaction, the work itself, pay,

coworkers, supervision, and promotional opportunities.

Correlations revealed strong positive relations among objective measures (r = .87)

and among subjective measures (r = .46). Small to moderate positive correlations ranging

from .06 to .42 existed between objective and subjective measures. For the objective

measures, education alone related significantly to only one facet of job satisfaction, the

work itself (r = -.22, p < .01), whereas relative education did not relate significantly to

any facet of job satisfaction. For the subjective measures, only the relationship between

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perceived no growth and pay satisfaction resulted in a nonsignificant finding. Perceived

no growth demonstrated strong and statistically significant relationships with the other

four facets, the work itself, coworkers, supervision, and promotional opportunities.

Although somewhat weaker, perceived overqualification shared a statistically significant

relationship with all facets of job satisfaction. Khan and Morrow (1991) used /-tests to

determine if any differences existed between subjective and objective measures. The

majority of possible tests (16 of 20) indicated that subjective measures of

underemployment related more strongly to job satisfaction than did objective measures.

The results o f the hierarchical regression in their study examined the unique

contribution the two subjective measures made in explaining variance in job satisfaction.

The two variables together explained 42% of the variance in job satisfaction. In reversing

the order o f entry between perceived overqualification and no growth, the regression

indicated that perceived no growth is a more important indicator for job satisfaction than

is perceived overqualification. The results indicate that simply considering objective

measures of underemployment by assigning highly educated workers to educationally

commensurate jobs is not enough to improve congruency between the person and the job.

The subjective nature of underemployment found in this study suggested to employers

that job enrichment programs in which the employee is given opportunities to learn and

grow might be useful for enhancing job satisfaction. In a follow up study, Johnson,

Morrow, and Johnson (2002) examined the effects of a mismatch between personal

qualifications and those required by the job across three independent samples. Results

indicated that there are greater negative outcomes in work attitudes perceptions of no

growth opportunities are high than when perceptions of mismatch are high. The research

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supported the idea that optimizing person-job fit by providing opportunities for skill

development and utilization can improve job satisfaction and ameliorate some of the

symptoms of depression.

Needs-Supplies Fit

Although it is difficult to determine the actual congruence an individual

experiences with the environment, the perception of the congruence is likely more

influential in determining job satisfaction than the reality of the P-E fit, even if it could be

measured. The results demonstrated in the preceding studies underscore the importance

of subjective interpretations of the environment over actual work conditions in

determining work attitudes. They suggest that even when individuals believe they are not

optimally matched to their job, the belief that growth potential exists in their job can

temper the negative affect of the incongruence. Cable and DeRue (2002) suggested that

employees develop perceptions regarding their work on three different levels of fit:

person-organization, person-job, and needs-supplies fit. They contend that past P-E fit

research, which concentrated on person-job and person-organization fit perceptions, is

incomplete. This two-factor conceptualization of fit perceptions ignores the agreement

between employee needs and the rewards (i.e. pay, benefits, training, etc.) they receive in

exchange for their work. This new dimension of fit, called needs-supplies fit, may

represent the most important aspect of fit because it encompasses the basic motivation

individuals have for working, to be rewarded for their services.

Needs-supplies (N-S) fit describes the degree of congruency between a worker’s

perception of individual contributions to the organization and the compensation provided

by the organization. It does not imply that rewards should be equally distributed, but that

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performance should be rewarded accordingly. Similar to the tenets of equity theory

(Adams, 1963), N-S fit conceptualizes that workers will judge the fairness of their

organization’s reward system based on their perception of their performance and the

extent to which it is rewarded. According to equity theory, an individual compares his

own ratio of outcomes (rewards) to inputs with that of some referent other, such as a

coworker or classmate. If the worker perceives that the input - rewards relationship is

inequitable, he will be motivated to balance the equation. Motivation may manifest as

contributing less to the organization or seeking other employment. Cable and DeRue

(2002) hypothesized that N-S fit is distinct ffom other forms of P-E fit and that when P-E

fit is considered as a whole, it may actually be the perceptions of contributions matching

rewards that largely account for workers’ evaluations of their suitability to their

environment.

To determine if employees perceive different types of fit with their environment,

Cable and DeRue (2002) developed and validated measurement scales for each

perception of fit. The scales developed for the study consisted of four questions for each

o f the three types of fit, which were piloted on a sample of 185 MBA students. Factor

analysis reduced the scales to three items for each type of fit. The resulting 9-item scale,

Perceived Fit Scales, was used for the main study. Two different employee samples, a

single-firm (N = 215) and a multiple-firm (N = 579) sample, responded to a survey in

which the three scales were presented in a random order. The objectives of sampling a

single firm were to analyze the factors of the scales and to optimize the generalizability

of results within an organization using a cross sectional design. The objectives of

sampling a multiple firm were to maximize generalizability across organizations and to

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analyze the convergent and discriminant validity of the fit scales using a longitudinal

design. One year later, participants of the multiple-firm sample received a match coded

self-survey and supervisor survey, with instructions on how to distribute the supervisor

survey.

The reliability coefficients of the three developed scales for the single-firm and

the multiple-firm sample ranged from .89 to .91 and .84 to .91, respectively. Cable and

DeRue(2002) used a correlational design involving confirmatory factor analysis (df= 24)

of the hypothesized model and four alternative models, indicating that the hypothesized

three-factor model offered the best fit of the data for both the single-firm ( j2 = 87) and

the multiple firm sample f /2 = 106.3). Simultaneous multiple regressions of the three

types of fit on the dependent variables, except the dichotomous turnover decisions,

revealed a high level o f convergent and discriminant validity for the hypothesized model.

Needs-supplies emerged as the strongest predictor of both job and career satisfaction (P =

.45, P = 34, p < .01). The results emphasized the complexity in which individuals

perceive overall congruency with their environment. Individuals differentiated between

their levels o f fit with the organization’s culture, the demands of the job, and the rewards

they receive for performing the job. The researchers concluded that job satisfaction stems

ffom perceived fit between needs and rewards and not because o f shared values with the

organization or the ability to perform the job. Correlations and beta coefficients support

the researchers’ conclusion that N-S is a stronger predictor than either P-O or P-J. Simple

correlations indicate that needs-supplies is more closely associated with job satisfaction

(r = .61) than either P-O fit (r = .53) or P-J fit (r =.33). However, the results of the

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multiple regression analysis indicate that P-O is also a significant predictor of job

satisfaction (P = .28, p < .01).

The findings o f these empirical studies underscore the importance that finding a

job or organization that meets an individual’s talents, needs, and cultural preferences play

in both employee well-being and organizational outcomes. As early as the job search

phase, P-E fit can influence future job satisfaction (Saks & Ashforth, 1997). Subjective

evaluations of person-job fit related positively to job satisfaction and negatively to

intentions to turnover and stress symptoms (Kahn & Morrow, 1991; Johnson, Morrow, &

Johnson, 2002). Even when optimal P-E fit is achieved at the onset of a new job with an

organization, there is no guarantee that the perception of fit will continue. As the

worker’s needs change and evolve, the job must also change and evolve as the worker

continually strives to achieve correspondence between their needs and the capacity of the

job to fulfill those needs. Thus, a good P-E fit can become poor, and vice versa.

Perceptions of limited growth opportunities within an organization have negative

consequences on emotional attachment to the organization and tend to increase a kind of

commitment that is based on high costs of leaving the organization (Johnson, Morrow, &

Johnson, 2002). Feelings of being underutilized positively relate to somatization, which

may manifest as additional stress for the employee and a tendency for the employee to

blame the organization for their career disappointments. The stability of person-

organizational fit in predicting job satisfaction one year after assessment and turnover

two years after assessment supported the idea that the suitability of the culture to the

person contributes to job satisfaction (O’Reilly, Chatman, & Caldwell, 1991).

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Summary o f Person-Environment Fit

Empirical studies testing P-E fit theories, such as the ones described in this

section, support the diagnosis of fit problems within jobs and organizations by providing

methods and ideas for facilitating career and personal development of employees. Most

o f the research on the P-E fit and job satisfaction relationship is couched in terms of

congruence based on Holland’s theory (1975) and use indices reflective of Holland

personality types. In studies testing the Holland theory predictive value of job

satisfaction, the results are unclear (Fumham, 2001). Several meta-analyses have been

performed to evaluate this relationship and the consensus appears to be that the amount of

variance explained in job satisfaction depends on the congruence index used (Assouline

& Meir, 1987; Young, Tokar, and Subich, 1998). Other studies on P-E fit test the

theoretical formulation of needs and values provided by the Theory o f Work Adjustment

(Dawis & Lofquist, 1984) and use instruments developed by the Minnesota Work

Adjustment Project. Both the Holland and TWA theories postulate that personality types

moderate the P-E relationship.

The challenge facing these theories is the current inability to operationalize

personality variables (Tinsley, 2000). There also is debate about whether subjective or

objective measures are appropriate for measuring work outcomes. In subsequent studies

on TWA, Dawis and Lofquist (1984) explored a similar theory of adjustment by French,

Rodgers, and Cobb’s (1974) that incorporated objective and subjective measures of

person and environment to obtain measures on the accuracy o f employee self-assessment

and employee reports o f reality. The general assumption of the French theory is that large

differences in objective or subjective fit measures indicated lack of adjustment and will

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be associated with negative employee outcomes. Dawis and Lofquist concluded that in

the same study on the same participants, subjective measures of P-E fit were found to be

better predictors of job satisfaction than objective measures. In examinations of the

employee outcome of job satisfaction, it is reasonable that a subjective measure of

suitability with the environment would affect how happy people are with their work

situation. A person may be perfectly matched to the demands of the job, the norms of the

organization, and the rewards received, but if the person does not believe this to be the

case, the feelings o f mismatch are likely to affect his or her attitude towards work.

Rather than attempting to assess an individual’s P-E fit by matching their reported

personality types to their current environment, it may make more sense to simply ask

them to access their fit. Perceptions of fit are better predictors of behavior than the actual

fit between the person and the environment because they are more proximal to the

choices people make (Cable & Judge, 1997; Kristof, 1996). Whether or not workers are

actually suited to the job and organization and are being fairly compensated, their beliefs

about the fit of these relationships affect their attitude. Locke (1976) noted that the degree

to which the job fulfills or allows the fulfillment of needs determines the degree of job

satisfaction experienced. The degree to which people believe there is match between their

needs and those supplied by their environment should affect work behaviors and

attitudes, including job satisfaction. Relatively little research could be found that used

alternative perceptions of fit as means to measure how well the employee felt they were

suited to their job, organization, and the degree to which they felt their contributions were

duly rewarded. The scales developed by Cable and DeRue (2002) to measure three

distinctive types o f fit perceptions is a noted exception and requires more research.

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Gender-Related Studies in Job Satisfaction and P-E Fit

Women entered the workforce during the 1970’s in such numbers that by 1980,

43% of the workforce consisted of women (Forgionne & Peeters, 1982). In accordance

with this influx of women in the workplace, many studies examined the possible

differences in work outcomes, such as job satisfaction, between the sexes. The literature

on biological gender differences in job satisfaction abounds with inconsistencies. Some

studies find that women have higher job satisfaction (Summers & DeCotiis, 1988), some

studies conclude that men are more satisfied (Chiu, 1998; Forgionne & Peeters, 1982),

and others observe no significant differences (Lyness & Thompson, 1997). Hulin and

Smith (1964) were the first to suggest that gender differences in attitudes toward work

may simply reflect the systematic differences in occupational and organizational

socialization. As a result, most subsequent research controlled for the potential effects of

differing social and work environments by including covariates or restricting samples to

men and women in the same occupation or job level (Chiu, 1998; Dodd-McCue &

Wright, 1996; Fields & Blum, 1997; Keavenly & Inderrieden, 2000; Summers &

DeCotiis).

Research on gender-related issues in job satisfaction remains in a state of

confusion largely because of differences in methodology. Gender related issues were

seldom incorporated into the design of studies (Smith, Smits, & Hoy, 1998). Some

researchers (Hulin & Smith, 1964) have speculated that the usage of control variables can

profoundly alter the results o f studies questioning whether women experience more or

less job satisfaction than men. In studies that found women experienced less job

satisfaction, the addition of control variables (i.e. age, salary, occupational rank, and

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promotional opportunities) removed the gender difference in job satisfaction (Chiu,

1998). Hulin and Smith (1964) recommended the use of control variables by stating, “It

is, rather, the entire constellation of variables which consistently covary with sex; for

example, pay, job level, promotion opportunities, societal norms, etc., that it likely

causing the differences in job satisfaction” (p. 91).

Gender has been mentioned in the reviews and meta-analyses of the P-E fit

literature in relation to the theoretical perspective of Holland (1973). Spokane (1985)

concluded that although the studies do not support gender as a moderator of the

congruence and outcome relationship, significance between genders appear to depend

upon the distribution of personality types within the sample. Some types, such as

investigative, are more stable than others, such as social (Holland, 1973). If more males

than females represent investigative, then the results would be skewed in favor of males,

and vice versa. Moreover, Spokane acknowledged that, in congruency studies, the

distribution o f types among male and female participants is unreported. Tranberg, Slane,

and Ekeberg (1993) indicated that correlations between male and females were not

significant (r = .17), but conceded that only three of the 27 studies they reviewed reported

results by gender. Young, Tokar, and Subich (1998) explored the possibility that gender

moderated the congruency-job satisfaction relationship by correlating 11 different

congruency indices with each of the scores obtained ffom two job satisfaction

instruments, the JDI (Smith, Kendall, & Hulin, 1969) and Hoppock Job Satisfaction

Blank (1935). Using Fisher’s z test, none of the 22 correlations differed significantly by

gender (p > .01).

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Much less studied in the job satisfaction literature is the effect of gender roles on

work outcomes. While researchers of subsequent studies pointed to the lack of

appropriate control variables as the main reason that biological gender differences in

overall job satisfaction and the individual facets (pay, promotions, co-workers,

supervision, and procedures) remain ambiguous (Lyness & Thompson, 1997; Summers &

DeCotiis, 1988), few examined the influence of social roles dictated by gender role.

Eagly (1987) defined gender roles as society’s expectation of the behaviors and qualities

that apply to individuals based on their socially identified gender (p. 12). The

inconsistencies in the gender-related research may be partially explained by the difficulty

of controlling for an individual’s conformity to gender roles (Eagly). Contemporary

theories of gender in social behavior hold that gender differences only manifest in certain

circumstances and to varying degrees, highlighting the situational dependence of gender

role effects (Deaux & Major, 1987).

Gender roles are culturally acquired and learned through the socialization process

(Schichman & Cooper, 1984). In American society, males are socialized to be decisive,

independent, and achievement-oriented, while females are encouraged to be sensitive,

loyal, and expressive. These are but a few descriptors that form the masculine and

feminine gender roles. Constantinople (1973) initially proposed the idea that masculinity

and femininity were not mutually exclusive categories such that being highly masculine

does not necessarily make one highly un-feminine. Thus, a person could concurrently,

and to any degree, possess masculine and feminine qualities. Measures of masculinity

(M) and femininity (F) devised before Constantinople's (1973) proposal treated gender

groups as extremes of one dimension with femininity and masculinity conceptualized as

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opposite ends of a continuum. Constantinople criticized the mutual exclusivity of M and

F on which these measurement schemes were based and the treatment of M and F as

biologically determined and, thus, constant and indisputable. Treating masculine and

feminine traits as inherent to biological gender suggested that they were predictable and

embedded in anatomy, physiology and early experience, thus limiting their usefulness to

differentiating between men and women in appearance, attitudes and behavior.

Incorporating Constantinople's idea of masculinity (M) and femininity (F) as

independent constructs, Bern (1974) proposed that an individual may exhibit both

masculine and feminine behaviors depending on the contextual appropriateness of the

behavior. The development of the BSRI resulted ffom Bern’s desire to measure such

androgyny. The BSRI enables researchers to obtain a measure of psychological

androgyny, or high levels o f both masculinity and femininity. Androgynous individuals

respond to situations by portraying masculine traits, such as assertiveness and

instrumentality, but not to the exclusivity of feminine attributes, such as yielding and

expressiveness, when the situation dictates. Bern contends that individuals who are highly

sex-typed, either feminine women or masculine men, may be limited in their ability to

adapt their behavior ffom situation to situation. For example, the range of behaviors

considered acceptable to a highly feminine person would severely restrict such a person

when placed in a situation requiring stereotypically accepted masculine behavior. A

person with an androgynous role identity possesses a wider repertoire of behaviors ffom

which to draw, responds to the demands of any situation, and consequently is more

flexible and well adjusted. Androgynous individuals score high on both scales, while

undifferentiated score low on both. While the resulting sex role identity categories

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correlate with biological gender, they do not overlap: not all males are masculine and not

all females feminine according to this index.

Prior research has generally supported that androgynous and masculine

individuals possess more desirable psychological traits than feminine or undifferentiated

people. Masculine sex-role orientation significantly related to higher occupational status,

job satisfaction, lower turnover (Maupin & Lehman, 1994; Blanchard-Fields & Friedt,

1988) and perceptions of effective leadership (Hackman & Oldham, 1980). Studies

indicated that androgyny positively relates to marital and personal satisfaction (Cooper,

Chassin, Zeiss, 1985; Rotheram & Weiner, 1983). Schichman and Cooper (1984) found

that androgynous respondents scored higher on measures of general life satisfaction than

masculine, feminine, or undifferentiated respondents. Similar advantages of androgyny

were reported in studies considering the more specific domain of job satisfaction.

Eichinger, Heifetz, and Ingraham (1991) and Chow (1987) indicated that androgynous

women in samples of female special education teachers (N= 78) and employed Asian

American women (N = 161), respectively, tended to score higher on global job

satisfaction measures than sex-typed or undifferentiated women.

Although there has been attention to biological gender, little work has been done

on gender roles in relation to P-E fit. A notable exception that speaks directly to the

influence of gender role on women’s success in identifying and obtaining occupations

congruent with their personality type is a study by Wolfe and Betz (1981). The

inconsistency in research pertaining to Holland’s theory applicability to both men and

women led the researchers to ponder if previous investigations categorizing participants

by biological gender were making the groupings too broad and simplistic. More

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specifically, they speculated that grouping women according to biological gender ignored

that there are different types of women and some, possibly due to their perceived gender

role, achieve greater congruency. No significant relationship was found between

congruence and gender role category for the sample (N = 184). However, results

indicated that masculine typed women (50%) were more likely to make congruent career

choices than women in the feminine (38%), androgynous (31 %), or undifferentiated

(24%) category. Generalizing the results is problematic as the survey data was collected

from female undergraduate students who were not actually in the workplace, but were

responding to questions regarding their chosen, future career choice.

Eagly (1987) discusses the gender-stereotypic beliefs about behaviors that men

and women internalize, which affect the behaviors they choose as appropriate. Highly

sex-typed people are not likely to choose behaviors that are in opposition to their self­

perceived gender role, even when the situation calls for such behavior. For example, a

highly feminine woman is not likely to display aggressive behavior at work even when

that type o f behavior is fitting and rewarded. Bern (1974) suggests that individuals who

identify more readily with either feminine or masculine traits are more restricted in their

repertoire o f behaviors they deem as acceptable to exhibit in any given situation. Further,

she contends that androgynous individuals possess a wider range of behaviors they may

consider appropriate. The chances appear to be greater that the correct response to

situational stimuli will be chosen when a larger range o f behaviors, both masculine and

feminine, is available.

While androgyny appears to be indicative o f mental health and behavioral

versatility in many studies, some researchers suggest that it is the masculine, not the

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feminine, component of androgyny that differentiates participants on dependent measures

(Bassoff & Glass, 1982; Long, 1989). In women, masculinity has been associated with

stronger feelings o f personal accomplishment, higher occupational status (Eichinger, et.

al., 1991), greater problem-solving coping and lower levels of stress (Long). Similarly,

masculinity in male nurses has been associated with positive indicators of well-being,

such as less stress, less perceived isolation, and more adaptive coping in work-related

environments (Krausz, Kedem, & Amir, 1992).

The salience of gender role suggests that men and women are socialized to have

different values, attitudes, and behaviors associated with work. Empirical studies

conclude that gender roles are a significant influence on work-related behavior and

attitudes (Gianakos, 2000). The research on gender roles influence on job satisfaction

indicates that androgynous individuals experience greater job satisfaction (Eichinger,

2000; Eichinger, Heifetz, & Ingraham, 1991; Schuttenberg & O’Dell, 1990). However,

most o f these studies were conducted on participants in the education field and the

generalizability of results to other professions is uncertain. Two studies testing the effects

o f gender roles on job satisfaction among special education teachers supported the

adaptive value of the androgynous gender role, albeit not conclusively (Eichinger, 2000;

Eichinger, et al, 1991). Both studies employed the Hoppock Job Satisfaction Blank

(Hoppock, 1935) and the BSRI (Bern, 1974) and both used a fourfold classification

system to define the groups as instrumental, expressive, balanced, and undifferentiated.

The 1991 study examined women ( N - 78) only found that balanced women scored

higher on job satisfaction {M = 5.67, F= 3.03, p < .05) than the other three groups

(Eichinger, et al.). Although not statistically significant using ANOVA, the results in the

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2000 study (Eichinger) on a sample of men (n = 43) and women (n = 89), found that

instrumental women and balanced men scored higher on job satisfaction than the other

groups. The results o f this study suggest that masculinity in women and androgyny in

men are beneficial in achieving job satisfaction. However, for women, balanced was the

next highest job satisfaction mean score with the only a slight difference between

instrumental women (M = 5.73) and balanced women (M = 5.57).

Schuttenberg and O'Dell (1990) found that more androgynous women and

masculine men reported greater job satisfaction than the other gender role type/gender

combinations. This study also used the BSRI (Bern, 1974) split into four categories and

participants from the education field, similar to the Eichinger (2000) and Eichinger et al.

(1991) studies. However, the study measured job satisfaction by asking a single question

inquiring about the level of job satisfaction on a 4-point scale (very little satisfaction, low

satisfaction, moderate satisfaction, and great satisfaction). Due to small cell sizes, the

first three categories were grouped together (very little to moderate) and contrasted with

the fourth category (great satisfaction) producing a significant relationship, ^ (3 , N =

288) = 5.13,p = .05. The result of collapsing the first three cells is that information is lost

and the dependent variable is reduced to a dichotomy, great satisfaction or not.

Summary

Previous research is inconclusive, but tends to support the theory that the

masculine traits of the androgynous individual, such as decisiveness, aggression,

ambition, and dominance, are the deciding factors when considering the outcome o f job

satisfaction. It can be argued that these are the types of behaviors that are valued and

rewarded in the workplace, and thus, predict success in a career. Masculinity relates to

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preferences for more challenging careers, stronger self-efficacy in career decision-making

(Gianakos, 1995), assertiveness, and analytical decision-making skills (Gianakos, 2002).

In contrast, femininity is associated with selection of careers that are feminine-

dominated, lower in status, and limited in opportunities. While feminine women express

high self-efficacy in career decision making (Gianakos), their tendency to seek approval

from others (Long, 1989) and to have avoidance and support-seeking coping styles

(LaCroix & Haynes, 1987) hinders their career progress. The empirical studies mentioned

suggest that the instrumental traits associated with masculinity are predictive of positive

work-related outcomes. It seems reasonable that a masculine employee would be more

likely to find a better fit with their work environment and experience greater job

satisfaction than a feminine employee.

Little research has been found that considered the relationship between gender

role and fit or gender role and job satisfaction. The studies that did examine these

constructs measured the dependent variables, fit and job satisfaction, in overall or global

terms. Those on gender role and fit had the objective of testing the versatility of

Holland’s personality typology (1973), finding little or no support for the applicability of

the theory to gender roles (Miller, Knippers, Burley, & Tobacyk, 1993; Wolfe & Betz,

1981). As such, they considered the overall fit or congruency, not distinct types of fit

perceptible by the employee, such as person-organization, person-job, and needs-supplies

described by Cable and DeRue (2002). Although researchers have reported the affect of

gender-role on global job satisfaction (Schuttenberg & O'Dell, 1990), understanding

gender-role’s effect on more specific aspects of job satisfaction, such as satisfaction with

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pay, co-workers, etc., may provide a richer explanation of how identification with a

gender role affects work outcomes.

No research has been located that tested the moderating effect of gender role

(Bern, 1974) on different types of fit perceptions and job satisfaction. This is the primary

purpose of this study. The study is exploratory in determining if femininity or masculinity

affects the direction and/or strength of the relationship between the predictor variable, P-

E fit, and the criterion variable, job satisfaction (Baron & Kenny, 1986). It is expected

that high levels o f masculinity will moderate the relationship, while femininity will not.

The predictive value o f gender role or the three types of fit on the facets of job

satisfaction is unknown, but will be assessed on the sample used in this study. The scales

measuring these three types of fit used in Cable and DeRue’s 2002 study are relatively

new and require more reliability and validity testing. The secondary purpose of this study

is to examine the usefulness of these scales in predicting job satisfaction.

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CHAPTER III

METHOD

The topics presented in this chapter include a description of the participants,

sampling procedure, design, and measurement of major variables. The instruments, a

brief description o f their development, and their psychometric properties are described.

The statistical analyses used to address the research questions are stated.

Participants

The target population included practicing Certified Public Accountants (CPAs) in

the United States. The survey population consisted of CPAs residing in Kentucky. From a

list of approximately 7,000 CPAs provided by the Kentucky State Board of Accountancy,

a state agency responsible for licensing and regulating CPAs and CPA firms in Kentucky,

500 CPAs were randomly selected. Each received a mailed survey containing the Bern

Sex Role Inventory (BSRI), the abridged Jobs in General (JIG), the abridged Job

Descriptive Index (JDI), a nine item scale called the Perceived Fit Scale (PFS), and a

demographic information form. Participants received a token of appreciation of $1.00 for

their participation. Of the 500 mailed, 317 (63.4%) responded with usable surveys. The

average age of the sample was 44.34 (SD = 10.42) with approximately 59% male and

41% female. Average length of service was 114.15 (SD = 104.88). Table 1 provides this

demographic information by biological gender. Sample information regarding

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organizational size, daycare needs, and whether or not the participant works primarily

from home is provided in Table 2.

Table 1

Age and Length o f Service by Biological Gender

Variable M SD

Females (N = 128)

Age 41.51 10.00

Months o f Service 134.00 116.21

Males (N = 184)

Age 46.05 10.27

Months of Service 85.61 78.00

Table 2

Percentages fo r Organizational Size, Daycare Needs, and Working from Home

Variable Females Males Total Sample


(ii = 128) (n= 184) (V = 312)

Organizational Size

Sole practitioner 7.0 11.4 9.6


2 - 5 0 employees 39.1 38.6 38.8
51 - 100 employees 10.9 6.5 8.3
101 - 500 employees 14.1 14.1 14.1
501 - 1,000 employees 4.7 2.7 3.5
More than 1,000 employees 24.2 26.6 25.6

Has daycare needs 32.0 10.9 19.6

Works from home 6.3 4.3 5.1

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Sampling Procedure

Three different estimates of sample size were considered. An adequate sample for

multiple regression was calculated using a = .05, power = .90, and, from the literature, an

estimated R2 = .10 (Mount & Muchinsky, 1978; Spokane, 1985). Using L value = 17.42

(Cohen, Cohen, West, & Aiken, 2003, p. 181) and calculating/2 = .11, an estimated

sample size o f 164 is required. The following equations were used:

n* = -=q- + * + 1 = iZ lf l + 6 + 1 =163.94
/ .111

0
l- * 2 -9°

Using the rule o f thumb of 15 participants per predictor (Stevens, 2002), the

minimum sample size (N = 90) needed to support the reliability of the regression equation

was determined. However, the secondary purpose of this study was to examine the factor

structure of the PFS using CFA. Stevens recommends 15 participants per item to obtain a

stable factor structure. Given that there are 20 items, 10 M and 10 F, 300 participants

were needed. It is recommended that the 10 neutral items be used as filler items (Bern,

1981). Since the goal is to achieve an adequate response rate of 60% (Dillman, 2000), a

random sample of 500 participants was selected.

Design

This study incorporated a non-experimental design in which data was collected

via a survey instrument composed of Likert-type scaled responses. The primary purpose

o f this study was to examine the relationship between the predictor variables of P-E fit

and gender role and the criterion variables of overall and facet job satisfaction. The

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secondary purpose of this study was to further examine the factorial validity of the three

3-item scales developed by Cable and DeRue (2002) and the value o f the PFS in

predicting job satisfaction. To accomplish both of these objectives, gender role

(femininity and masculinity), overall P-E fit, P-O fit, P-J fit, and N-S fit was treated as

predictor variables. Job satisfaction functioned as six criterion variables, one global

measure and five facets (work, pay, coworkers, supervision, and promotion).

The survey instrument contained sections on demographic information, the five

facets of job satisfaction (JDI), overall job satisfaction (JIG), masculinity and femininity

(BSRI), and the Perceived Fit scales. Demographic information included age, gender,

primary work location, organizational size, length of service, and daycare needs.

The sample received a prenotice letter indicating that in a few days they will

receive a request to assist in a study and that a token of appreciation will be given for

their consideration. The survey was mailed a week later. The survey mailout contained a

personalized cover letter detailing the purpose of the survey, a consent form, the

questionnaire, a SI bill, and an addressed and postage-paid enveloped to return the

instrument (see Appendices A through C for copies of correspondence and Appendix D

for the survey).

Major Variables

The major predictor variables were the gender roles, femininity (F) and

masculinity (M), and the fit variables of needs-supplies (N-S) fit, person-job (P-J) fit,

person-organization (P-O) fit, and overall fit. The scale o f all variables was continuous.

The BSRI provided an M score and an F score for each participant. The 9-item PFS

provided the four fit scores. The average of the three items representing each type of fit

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(N-S, P-J, and P-O) yielded three scores for each participant. The average of all nine

items served as the score for overall fit. The primary dependent variable was overall job

satisfaction variables as measured by the JIG. Each of the facets (work, pay, promotion,

supervision, and coworkers) measured by the JDI also served as dependent variables in

secondary analyses.

Instruments

The Job Descriptive Index (JDI)

The JDI uses 72 adjectives or short phrases to assess five facets of job

satisfaction. The five facets of satisfaction measured by the JDI are work, pay,

promotion, supervision, and coworkers. The process for taking the JDI requires the

respondent to indicate the level of relevance an item has to that particular facet by

selecting a listed adjective or short phrase. The format asks respondents to record “Y”,

for yes, if the item is applicable to the facet, “N”, for no, if it is not applicable or “?” if

they are unsure. A revised weighting procedure calculates the scores (Smith, Kendall, &

Hulin, 1969). Yes responses to a positive item and no responses to negative items

receives a score of 3. Yes to a negative item and no to a positive item receives a score of

0. Responses of “?” received a score of 1. Each individual receives five scores, one for

each facet.

Development o f the JDI. Smith et al. (1969) developed the Job Descriptive Index

(JDI) to provide a valid attitudinal measure of five facets of job satisfaction that can be

ascertained in a timely and cost-efficient manner. Facet measures treat job satisfaction as

a multidimensional construct by identifying the components of job satisfaction and

allowing each to be measured independently. They are particularly effective in

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diagnosing the specific problem areas in which management should concentrate their

efforts. Advantages of the JDI are its applicability to workers with varying verbal skills in

a variety o f jobs and situations and it is ease of reading, administration, and scoring.

The care taken by the researchers in developing the JDI has led to the popularity

of the instrument and its continued development. After an extensive literature search,

Stanton et al. (2001) found more than 300 studies that used some form of the JDI. During

its conception, the researchers conducted four separate studies using very different

samples to evaluate the accuracy and discriminant and convergent validity o f the JDI.

Correlations between the JDI and other rating measures of job satisfaction indicated that

the JDI possessed good discriminant and convergent validity. In a study on 80 male

employees from two plants, split-half estimates of internal consistency for work, pay,

promotions, supervision, and co-workers were .84, .80, .86, .87, and .88, respectively.

The abridged JDI (aJDI). The 25-item aJDI developed by Stanton et al. in 2001

maintains much o f the psychometric properties of the original version while reducing the

item count, time of administration, and space on the survey instrument. Each facet is

measured with five items. Example items for each facets include “dull” and

“uninteresting” for work, “fair” and “underpaid” for pay, “promotion on ability” and “fair

promotion” for promotion, “praises good work” and “tactful” for supervision, and

“intelligent” and “lazy” for coworkers. In addition, it exhibits patterns of correlation

between each o f the five scales and with the Job in General (JIG) that are similar to the

long-version. The JIG is a general measure of job satisfaction that will be discussed later

in this chapter.

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Validity o f the aJDI. Confirmatory factor analysis was used to compare the long

and shortened versions of the JDI to external criteria (Stanton et al, 2001). The external

criteria to which both versions were compared were the 18-item JIG and a 6-item

measure of intentions to quit (ITQ; Parra, 1995). A sample was drawn to complete the

long version (N = 1,609). This sample was divided into two subsamples with one

representing the long version (n = 782) and the other representing the items contained in

the abridged scales (n = 752). While a statistically significant chi-square would indicate

that the abridged model was a worse fit of the data than the long version, the large sample

size will increase the sensitivity of the test to relatively small changes between the

correlation matrices o f the models (Stanton, et al.). To address this, internal correlations

among the facets and external correlations of the JDI scales with the JIG and ITQ were

fixed. Neither fixing correlations internally (A /2 = 10.8(10), GFI= 1.00, NNFI= 1.00)

nor extemally(A x = 7.5(10), GFI = 1.00, NNFI - 1.00) produced significant increases in

chi-square, suggesting that observed differences between the long and abridged version

o f the JDI were insubstantial. Therefore, the abridged version was considered as valid as

the long version.

Reliability o f the aJDI. A separate sample responded to the shortened version (N =

647) to cross-validate the abridged scales (Stanton et al, 2001). In the cross validation

study, the coefficient alpha estimates obtained for the five facets were similar to those

obtained from the abridged scales. Expectedly, slightly smaller reliability coefficients

than those obtained from the long version were observed. The coefficients for work, pay,

promotions, supervision, and co-workers were .84, .75, .82, .83, and .76, respectively. All

were still above .70 threshold recommended by Nunnally and Bernstein (1994).

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Coefficient alpha estimates of the abridged scales with the JIG and the ITQ were .92 and

.90, which are deemed more than satisfactory. The present study uses the abridged

version of the JDI with each individual receiving five scores, one for each facet, ranging

from 0 to 15.

The Job in General (JIG) Scale

Ironson, Smith, Brannick, Gibson, and Paul (1989) developed the 18-item JIG as

a global scale to accompany the facet scales of the JDI. The researchers speculated that a

global scale would provide a better estimate of overall job satisfaction than a composite

score of the five facet scales of the JDI. They reasoned that the facet scales may exclude

some areas that are key predictors of job satisfaction for some individuals or, conversely,

may contain areas that are inconsequential for a particular worker. Furthermore,

individuals responding to a direct question about their general feeling towards work are

likely to incorporate different mental processes than when responding to questions

regarding specific aspects o f work. To that end, the researchers surveyed the literature to

compile a list of 42 adjectives and short phrases concerning overall feelings about a job.

Reliability and Validity o f the JIG. Factor analysis reduced the collection of 42

items to 18 global evaluative items representing one factor, overall job satisfaction

(Ironson et al., 1989). Three large heterogeneous samples (N= 1,149, 3,566, and 4,490)

were used to evaluate reliability and validity of the JIG. The JIG is scored the same as the

JDI, but is designed to provide an evaluation of the employee’s “job in general.” The

coefficients o f internal consistency for the groups ranged from .91 to .95, which indicates

high reliability o f the scale across the samples (Vogt, 1999). Moderately high correlation

coefficients (r = .67 to .80) of the JIG with four other measures of overall job satisfaction

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established minimally acceptable convergent validity indicating the JIG is measuring a

construct similar to the other measures. Since the goal of the JIG was to measure the

overall feeling towards a job, rather than summing the feelings towards individual aspects

o f the job, it was important that the JIG not be equivalent to the composite of the JDI.

Discriminant validity was demonstrated because the JIG predicted general measures,

such as intent to leave, life satisfaction, trust in management, and identification with the

organization, while the JDI predicted variables representative o f the facets it is intended

to measure, such as trust in fellow employees (coworkers), merit system (pay), and

feedback.

The abridged JIG (aJIG). Following procedures similar to those used by Stanton

in developing the aJDI, Russell et al. (2004) reduced the scale while maintaining the

validity and reliability of the long-version. In three separate validation studies, the aJIG

yielded coefficient alpha of at least .85. Similarities between the covariance matrix of the

original and the abridged support the abridged version’s compatibility with the five facets

of job satisfaction of the JDI. The current study used the 8-item abridged version of the

JIG (aJIG) with scores ranging from 0 to 24 with higher values indicating greater overall

job satisfaction.

Perceived Fit Scale (PFS)

Cable and DeRue (2002) developed the 9-item PFS scale to address the

confounding aspect of other instruments that do not distinguish between different types of

fit that employees perceive. Previous research focused on person-job (P-J) and person-

organization (P-O) fit perceptions. This two-factor conceptualization of fit ignores the

agreement between employee needs and the rewards (i.e. pay, benefits, training, etc.) they

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receive in exchange for their work. The importance o f this type of fit, called needs-

supplies (N-S) fit, is steeped in the basic motivation individuals have for working, to be

rewarded for their services. The PFS attempts to measure the three different types of fit,

P-O, P-J, and N-S fit using three 3-item subscales.

Development o f the PFS. In developing the PFS, the researchers addressed the

current measurement issue o f fit scales that commingled the types of fit and ignored

needs-supplies fit altogether. The scales developed for the study consisted of four

questions for each of the three types of fit piloted on a sample o f 185 MBA students. For

the main study, factor analysis reduced the scales to three items for each type of fit. The

items were presented in random order on the survey instrument with response choices

using a 7-point Likert-type scale (1 = strongly disagree, 7 = strongly agree).

The three items measuring P-O fit were: “The things that I value in life are very

similar to the things my organization values,” “My personal values match my

organization’s values and culture,” and “My organization’s values and culture provide a

good fit with the things that I value in life.” The three items measuring N-S fit were:

“There is a good fit between what my job offers me and what I am looking for in a job,”

“The attributes that I look for in a job are fulfilled very well by my present job,” and

“The job that I currently hold gives me just about everything that I want from a job.” The

three items measuring P-J fit were: “The match is very good between the demands of my

job and my personal skills,” “My abilities and training are a good fit with the

requirements of my job,” and “My personal abilities and education provide a good match

with the demands that my job places on me.” The nine items on the fit scales produced

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four scores: a P-O fit score, a P-J fit score, a N-S score, and an average of the nine

responses representing an overall person-environment (P-E) fit score.

For validation purposes, two different employee samples responded to a survey.

The objectives of the first sample (A'' =215) were to examine the factor structure of the

scales and to optimize the generalizability of results within an organization using a cross

sectional design. The objectives of the second sample (N= 579) were to maximize

generalizability across organizations and to analyze the convergent and discriminant

validity of the fit scales using a longitudinal design.

Validity and Reliability o f the PFS. To establish the degree of construct validity

associated with the Perceived Fit scales, correlational evidence (multiple regression) was

provided that indicated each of the three constructs measured (P-O, P-J, and N-S) related

strongly to certain criterion variables and related weakly to other variables. Criterion

variables included in this study included: organizational identification, perceived

organizational support, citizenship behaviors, turnover decisions, job satisfaction, career

satisfaction, occupational commitment; peer-rated job performance, and future pay

increases. Showing the network of relationships among variables in which some

relationships are strong and others are weak provides a two-pronged approach to

establishing construct validity by providing evidence of convergent and discriminant

validity (Huck, 2004). If employees distinguish between the three types of fit, the

consequences of each should be distinct (Cable & DeRue, 2002). The hypotheses stated

by the researchers indicated which type of fit would be strongly related to certain

criterion variables. Criterion variables not mentioned in each hypothesis were expected to

have weak relationships with that particular type of fit. Prevalidated scales with reliability

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coefficients ranging from .82 to .94 measured the criterion variables. The following

hypotheses focused on the types of fit individually and their relationships with specific

outcomes, while controlling for the other two types of fit that were not the focus: (a) P-O

fit perceptions were related to organizational identification, perceived organizational

support, citizenship behaviors, and turnover decisions; (b) N-S fit perceptions are related

to turnover decisions, job satisfaction, career satisfaction, and occupational commitment;

and (c) P-J fit perceptions are related to occupational commitment, peer-rated job

performance, and future pay increases. Note that satisfaction with job and career served

as criterion variables for needs-supplies fit perceptions only.

A confirmatory factor analysis of the hypothesized model and four alternative

models indicated that the hypothesized three-factor model offered the best fit of the data

for both the first sample, z 2 (24, N = 215) = 87, GFI = .92, NFI = .94, CFI = .96, and the

second sam ple/2 (24, N = 579) = 106.3, GFI = .96, NFI = .97, CFI = .97. The observed

chi-square values and fit indices were more than adequate since a fit index of over .90 is

considered adequate (Byrne, 1994). The reliability coefficients of the three developed

scales for the first and second sample ranged from .89 to .91 and .84 to .91, respectively.

Simultaneous multiple regressions of the three types of fit on the dependent variables

supported the convergent and discriminant validity for the overall hypothesized model.

However, the findings did not support the hypothesized strong and weak relationships in

all instances. The hypotheses concerning the P-O and the N-S relationships were largely

supported. The scale for P-J did not predict any of the hypothesized outcomes.

Overall, the PFS offers a reliable and valid alternative of measuring fit that is both

refined and brief. It provides a method to measure fit that isolates the contribution of each

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type of fit in predicting work outcomes. A review of the literature did not produce other

studies that support the dimensional validity of the measure or explored the utility o f the

scales to other populations. Thus, there clearly is a need for further validation studies

regarding the stability of the three dimensional structure of the PFS as suggested by

Cable and DeRue (2002). The current study attempted to address this by assessing the

applicability of the scales and their relative contribution in predicting job satisfaction.

Bern Sex Role Inventory

Bern developed the Bern Sex-Role Inventory (BSRI) to measure gender role

perceptions. The instrument was published in 1974, and is still frequently used in

psychology and other fields because it measures masculine and feminine gender roles

separately and possesses adequate psychometric properties. It is composed of a 20-item

Masculinity scale (M scale), a 20-item Femininity scale (F scale), and 20 filler items. The

items represent socially desirable personality characteristics for either a man or a woman

in American society. Characteristics more desirable for women were included on the F

scale while those more desirable for men were included on the M scale. Participants

respond by indicating how well each descriptor applies to them personally on a 7-point

scale (1 = never or almost never true, 1 = always or almost always true). Based on their

responses to these items, each participant receives two scores: a masculinity score (M

score) and a femininity score (F score). The scores indicate the extent to which a person

is self-described as possessing predominantly masculine or feminine personality

characteristics (Bern, 1974).

The original forms of M and F scores obtained from the BSRI are continuous

variables. However, users of the BSRI have traditionally classified subjects into one of

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four gender-orientation categories: masculine, feminine, androgynous, or

undifferentiated. Pedhazur (1997) cautions against artificially categorizing interval data

due to the loss of information and statistical power. The classifications are usually created

using sample-based median splits of the M and F scales. A median split using a cut point

o f 50 artificially forces similar observations into distinct categories. There is little

difference between an M or F score of 49 and 51, yet a median split would place

individuals possessing these scores in different categories, indicating that they are

markedly dissimilar. Individuals with vastly differing scores but within the same category

are treated as if they had the same score. Furthermore, participants with common F and

M scores, but come from different samples, could be classified into different categories if

the sample medians are different. Although contrary to the traditional interpretation of the

instrument, the present study takes Pedhazur’s warning to heart by using the M and F

scale as continuous variables to take advantage of the interval nature of these data and to

preserve statistical power.

Validity o f the BSRI. There have been several studies that have examined what the

BSRI actually measures (Ballard-Reisch & Elton, 1992; Blanchard-Fields, Suhrer-

Roussel, & Hertzog, 1994). Because the instrument is over 30 years old, there has been

concern about the viability of the instrument in contemporary American society. Are the

definitions of masculinity and femininity as defined in the BSRI still useful today? Can

gender role orientation still be described in the two-dimensional terms of masculinity and

femininity? A summary of factor structures reported in 23 exploratory factor analytic

studies on the BSRI indicates that most studies produced one F factor, 2 M factors, and/or

1 sex factor (Choi & Fuqua, 2003). The amount of variance explained by these factors in

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the reviewed studies were 10%, 5% to 20%, and 3% to 15%, respectively. Based on the

number of M and F items loading significantly on one factor, Choi and Fuqua concluded

that the M factors generated are more complex than the F factors. This suggests that the

construct o f masculinity was operationalized more fully by the items on the M scale, than

was the construct of femininity. They suggest that the short form tends to be purer in

factor structure and higher reliability than the long form.

The findings o f a 1998 study testing the applicability of the masculine and

feminine characteristics described in the BSRI suggested that overall the instrument was

still a valid measure of gender role perceptions at that time (Holt, 1998). The participants

o f the study indicated whether a characteristic was more desirable for a man or for a

woman. If both male and female participants judged a characteristic to be significantly

more desirable for a man than for a woman, it was validated as masculine. If a

characteristic was judged as significantly more desirable for a woman than for a man, it

was validated as feminine. All masculine characteristics were significantly more

desirable for a man. Only two of the feminine characteristics, “loyal” (p = .09) and

“childlike” (p = .08), were marginally more desirable for a woman than for a man,

indicating that they may no longer be representative of the feminine constructs. The

means of these items were in the predicted direction and these items do not appear on the

short form of the BSRI, which is used in the present study.

Reliability o f the BSRI. Bern (1974) reported high internal consistency and test-

retest reliability o f the BSRI. Coefficient alphas computed for masculinity and femininity

were .86 and .82, respectively. The BSRI test-retest reliability within a sample of males

(n = 28) and females (n = 28) demonstrated high correlations for masculinity (r = .90),

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femininity (r = .90), and androgyny (r = .93) over a four week period. Through wide use

o f the instrument, these psychometric properties and the correlates of the BSRI have

contributed to its value. The psychometric properties of the BSRI have, in addition, been

examined through many investigations. However, criticisms of the longer instrument

(Pedhazur & Tetenbaum, 1979) led Bern to develop the BSRI Short Form (Bern, 1981),

in which half of the items from the original instrument were eliminated to form a 30-item

inventory. Eliminating items that demonstrated poor item-total correlations with the

masculinity and femininity scales resulted in the short form exhibiting higher internal

consistency than that of the original (Campbell, Gillaspy, & Thompson, 1987). The BSRI

short form correlates highly (approx .90) with the original form (Bern, 1981) and was

used in the present study. A 7-point Likert-type scale (1 = never true o f self, 1 = always

true o f self) produced two scores. The mean of the 10 items on the femininity scale

represented a femininity (F) score ranging from 1 to 7. Similarly, a masculine (M) score

was calculated.

Statistical Analysis

Descriptive statistics, intercorrelation coefficients among major variables, and the

internal consistency of each scale were obtained using SPSS 13.0. The statistical analyses

of the research questions was conducted using both SPSS 13.0 and EQS (Bentler, 1995).

The following briefly describes the statistical technique used to analyze each research

question.

1. What is the global relationship between P-E fit and job satisfaction?

Canonical correlation was used to examine the global relationship between P-E fit

and job satisfaction. The variable set of P-E fit included the three subscores for P-O, P-J,

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and N-S fit. The variable set of job satisfaction included the five facet subscores and the

overall score from the JIG.

2. Is masculinity a significant moderator of the relationship between overall P-E

fit and overall job satisfaction?

To examine the moderating effect of gender role on the relationship between P-E

fit and job satisfaction, simultaneous multiple regression (MR) was chosen because a

strong theoretical or empirical base has not been established that would support entering

predictors in any predetermined order (Stevens, 2002). Two separate MRs were

performed with the two gender roles, M and F, treated as moderating variables. The first

MR treated overall P-E fit, as measured by the average score on the PFS, and masculinity

as predictors and overall job satisfaction, as measured by the JIG, as the criterion. The

cross-product of P-E fit and masculinity was entered to determine if masculinity acts as a

significant moderating variable.

3. Is femininity a significant moderator of the relationship between overall P-E fit

and overall job satisfaction?

The second MR treated overall P-E fit, as measured by the average score on the

PFS, and femininity as predictors and overall job satisfaction, as measured by the JIG, as

the criterion. The cross-product of P-E fit and femininity was entered to determine if

femininity acts as a significant moderating variable.

4. What is the factor structure of the Perceived Fit Scale?

Confirmatory factor analysis (CFA) using EQS (Bentler, 1995) examined the

factor structure of the PFS. The objective was to ascertain the ability of the nine fit items

to distinguish between three separate types of fit perceived by employees. The a priori

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factor structure as posited by the results of Cable and DeRue’s 2002 study is that three

factors, labeled P-O, P-J, and N-S fit, would explain the responses to the specified subset

o f the nine items.

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CHAPTER IV

RESULTS

This chapter is divided into two broad categories. The first category contains the

preliminary analyses, including reliability analysis, descriptive statistics, and

intercorrelations of variables. The second category contains the results from the statistical

analyses on the four research questions. All analyses used SPSS 13.0, except the

confirmatory factor analysis, which employed EQS (Bentler, 1995).

Preliminary Statistical Analysis

Reliability Analysis

The coefficient alpha estimates for this sample were comparable to those reported

by the developers o f the scales used (Bern, 1974; Cable & DeRue, 2002; Russell et al.,

2004; Stanton et al., 2001). Table 3 indicates the Cronbach’s alpha obtained for this

sample o f CPAs and those reported by the developers of each scale, where known. The

supervision scale represented the largest discrepancy between the Cronbach’s alpha for

this study (.77) and that found by Stanton, et al (.83). This may be due to 61 participants

answering all items in the supervision portions with a “?” or leaving all items in the

subscale blank, noting that in their present position, they are not supervised.

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Table 3

Comparison o f Reliability Coefficients

Coefficient o f Internal Consistency

Variable Number of Items CPAs Developer

Overall Fit 9 .95 not reported

N-S 3 .96 .89 - .93

P-J 3 .94 .84 - .89

P-O 3 .98 .91 - .92

F-Scale 10 .91 .82

M-Scale 10 .88 .86

Job in General 8 .81 .85

Work 5 .87 .84

Pay 5 .77 .75

Promotion 5 .84 .82

Supervision 5 .77 .83

Coworkers 5 .75 .76

Descriptive Statistics

A review of the frequency of scores on facet and overall job satisfaction and fit

indicate that the distributions are negatively skewed for each measure, except promotion.

The median is less sensitive to extreme scores than the mean and is a better measure than

the mean for highly skewed distributions. A comparison of the means and medians are

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presented in Table 4. Due to the negatively skewed distribution of the scores, the mean is

lower than the median. Overall job satisfaction tends to be high for this sample (M =

20.35, SD = 4.84). Nearly 44% report experiencing the highest score possible of 24 on

the JIG (Mdn = 22.00). O f the five facets, reported satisfaction with coworkers was the

highest with 77.6% expressing maximum scores of 15, followed by satisfaction with

work with 68.7% reporting scores of 15. Participants appear to be the least satisfied with

promotion. While a large percentage, 37%, reported scores of 15 on this facet, a larger

percentage, 53.4%, reported scores of 9 or less.

Table 4

Descriptive Statistics fo r Fit and Satisfaction Variables

Variable N M Mdn SD

Overall Fit

P-J 317 5.61 6.00 1.25

N-S 317 5.20 5.33 1.33

P-0 317 5.08 5.33 1.46

Overall Job Satisfaction 314 20.35 22.00 4.84

Coworkers 312 13.82 15.00 2.67

Work 313 12.97 15.00 3.92

Pay 312 11.57 13.00 4.21

Supervision 270 11.07 12.00 4.44

Promotion 283 9.43 9.00 5.10

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Although the sample reported slightly higher mean F scores (M = 5.14, SD = .88)

than mean M scores (M = 5.09, SD = .84), the difference was not found to be statistically

significant, t(316) = -.80, p < .05. The medians were identical for the M and F score at

5.20. The similarity of the M and F scores is unusual when compared to the means and

medians reported in previous studies. The normative means and medians reported by

Bern for the short-form BSRI (N= 816) for the F score were 5.38 and 5.50, respectively,

and for the M score was 4.83 and 4.80 respectively (1977). Using the long-form BSRI,

Long (1989) reported means of 4.90 for the F score and 5.20 for the M score. Taken as a

group, the participants in the current study are quite balanced in their identification with

both masculine and feminine traits.

Conventional interpretations of the BSRI categorize participants into one o f four

gender-orientation categories: masculine, feminine, androgynous, or undifferentiated.

While the analyses in this study treat M and F scores as continuous variables, information

is provided to describe the sample’s overall job satisfaction in terms of traditional BSRI

categories. Median M and F scores (5.20 for each) determined gender role. If both scores

were above the median, the participant was categorized as androgynous. If both scores

were below the median, the participant was categorized as undifferentiated. When the

entire sample was categorized according to gender role, feminine individuals represented

the largest proportion (30%) of the sample, closely followed by masculine individuals

(27.4%). Table 5 provides information regarding the gender type composition of the

sample. When gender role was considered in conjunction with biological gender, sex-

typed individuals, or masculine males and feminine females, reported higher levels of job

satisfaction and P-E fit than either masculine females or feminine males. Table 6

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indicates the overall job satisfaction and overall fit of relevant gender by gender roles. As

mentioned in the earlier discussion of the traditional scoring procedures of the BSRI,

categorizing interval data often results in participants being forced into a particular

category even though scores are very similar to those characterizing another category.

Scoring precision is lost. The interpretation of analyzes performed using the categorical

variables should consider that the delineation between categories is artificial for

participants whose scores fall closely on either side of the cut-off score.

Table 5

Overall Job Satisfaction by Gender Role

Variable M Mdn SD % of Sample

Masculine 20.59 24 5.25 27.4

Feminine 19.75 21 5.15 30.0

Androgynous 21.50 24 3.88 22.4

Undifferentiated 19.67 21 4.62 20.2

Table 6

Mean Overall Job Satisfaction and P-E Fit by Gender Role by Biological Gender

Type N Job Satisfaction P-E Fit

Masculine Males 58 21.39 5.71

Feminine Females 52 20.06 5.42

Masculine Females 29 19.03 5.10

Feminine Males 43 19.37 5.00

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Independent /-tests were performed to determine if participants indicating that

they have children requiring daycare responded differently from those who indicated they

did not. O f the five facets, overall job satisfaction, N-S, P-J, P-O, and overall fit,

satisfaction with coworkers was the only variable that produced a statistically significant

difference. Those with children in daycare (n = 60) reported less satisfaction (M= 12.81,

SD = 3.16) than those who did not have children in daycare (n = 252, M = 14.04, SD -

2.48), /(310) = 3.24,/? = .001. To further explore satisfaction with coworkers, a /-test was

performed comparing female participants with (n = 41; M = 12.41, SD = 3.26) and those

without (n = 88; M = 14.16, SD = 2.28) children in daycare, /(127) = 3.51,/? = .01.

Similarly, a /-test performed comparing male participants with (n = 19) and those without

(n = 164) children in daycare was not statistically significant. O f all participants having

children in daycare, women (n = 41) were not statistically different from the men (n = 19)

on coworkers, or any of the other variables.

Intercorrelations o f the Variables

Examination of intercorrelations (Table 7) among the major variables indicates

significant correlations between overall job satisfaction and the facet scores, as expected.

Overall job satisfaction also correlated significantly with overall P-E fit and the three

subscores of the PFS. N-S fit correlated highest with overall job satisfaction (r = .62),

followed by overall fit (r = .58), P-0 fit (r = .49), and P-J fit (r = .44),/? < .01. The

correlations between overall job satisfaction and the gender roles were not significant.

Intercorrelations by biological gender are presented in Table 8. The only statistically

significant correlations arose from the males only, with higher levels of masculinity

associated with work and higher levels of femininity associated with coworkers. For

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Table 7

Means, Standard Deviations, and Intercorrelations

M SD 2. 3. 4. 6. 7. 8. 9. 10 . 11. 12.

1. Overall Fit 5.27 1.19

2. N-S Fit 5.20 1.33 .92*


3. P-J Fit 5.61 1.25 . 86 " .75 * *

4. P-O Fit 5.08 1.50 .87" .69 * * .57*"

5. F-Score 5.14 .10 .08 .05 . 12*

6. M-Score 5.09 .84 .15 * * .17** . 12* . 12 " -.02

7. Work 12.97 3.92 .51 ** .53 * * .43 * * .39** .13" .15"

8. Pay 11.57 4.21 .30 * * .30** .24*" .25" .00 .06 .24*"

9. Promotion 9.43 5.09 .34** .29** .30" .29** .06 .06 .40 .31 **

10. Supervision 1.07 4.45 .31’ .31 ** . 22 *" .28" .06 .00 .37 * * .27" .35"

11. Coworkers 13.81 2.67 .30" .24 * * .21 .28" .14* .04 .35 * * .17" .22" . 20 * *

12. Overall Job


20.35 4.84 .58 ** .62 .43 ** .49** .05 .09 .73" .42" .39" .45** .38"
Satisfaction
*p < .05, ** p< .01
women, F Scores correlated stronger with all variables, except work. For men, M scores

produced higher correlations for all variables, except supervision and coworkers. For

both men and women, masculinity was more closely associated with work, while

femininity had higher correlations with supervision and coworkers. Overall, the

correlations between the gender roles and all the measures of job satisfaction are very

low.

Table 8

Intercorrelations o f gender roles and job satisfaction by biological gender

Variable Males Females

M Score F Score M Score F Score

Work .16* .14 .14 .10

Pay .09 -.05 .00 .10

Promotion .11 -.02 -.02 .18

Supervision .01 .03 -.02 .11

Coworkers .01 .18* .09 .10

Overall Job Satisfaction .12 .04 .06 .06

*p < .05

Analyses for the Research Questions

Assumptions

The examination of the first research question, “what is the global relationship

between P-E fit and job satisfaction?” assumes the validity of the subscores and overall

score of the PFS. While the validity of the PFS is the focus of the fourth research

question, in answering the research questions in sequential order, evidence of validity is

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assumed when addressing the first research question. During this study, the biological

gender o f participants assumedly did not significantly affect their perceptions of P-E fit

and job satisfaction. The goal of research questions 2 and 3 is to assess the moderating

effect o f the traits of gender roles on the P-E fit and job satisfaction relationship. It is

presupposed that those traits are stable within the individual and that possessing either

feminine or masculine traits is neither good nor bad. It is not the intention of this study to

judge gender role traits or to suggest that they could or should be altered in an attempt to

achieve greater P-E fit or job satisfaction.

Canonical Correlation Analysis

The first research question was “what is the global relationship between P-E fit

and job satisfaction?” As the purpose of canonical correlation analysis (CCA) is to

explain the relation of two sets of variables, not to model the individual variables, it

seemed an appropriate multivariate technique to analyze the overall relationship between

the variables that comprise the concept of fit and those of job satisfaction. The

construction of the variable sets in the CCA is guided by the general conclusion drawn

from the literature that the suitability of a person to their environment is related to job

satisfaction. The fit canonical covariate represents three independent variables, P-O, P-J,

and N-S fit subscores. The satisfaction canonical covariate consists of six independent

variables, the five facet subscores of the JDI and the overall score from the JIG. Similar

to factor analysis, there may be more than one significant canonical correlation, each

representing an orthogonally separate pattern of relationships between the two covariates.

CCA weights the variables in each set of variables to produce two sets of composite

scores and then calculates one or more canonical correlations between the sets of

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weighted variables. By squaring the canonical correlations, which are essentially product-

moment correlations (r) between sets of weighted scores, the variance in one set of

variables explained by the other (Rc2) can be computed. The results of the CCA of fit and

satisfaction covariates (N = 260) are presented in Table 9. Wilks's lambda indicated that,

o f the three possible, the first two canonical correlations, Function 1 and 2, were

statistically significant, p < .05. In Function 1, the fit covariate explained 42.4% of the

variance in the satisfaction variate. To assess the stability of this effect size, the adjusted
2 2
Rc was calculated (Ezekiel, 1930). The shrinkage was minimal at adjusted Rc = .40. In

Function 2, Rc dropped to 4.9%. Stevens (2002) provides a very thorough discussion of

the sample sizes that should be used in order to obtain reliable results. In order to arrive at

reliable estimates of the canonical factor loadings (for interpretation), Stevens

recommends that there should be at least 20 times as many cases as variables in the

analysis, if one wants to interpret the most significant canonical root only. To arrive at

reliable estimates for two canonical correlations, Barcikowski and Stevens (1975)

recommend 40 to 60 times as many cases as variables. The case to variable ratio in the

present study is approximately 29/1. In heeding these recommendations, interpretation of

Function 2 should be taken with some caution.

Result interpretation of the variables and their relationships considers both the

canonical weights and the structure coefficients, or loadings. The canonical weights

indicate the relative importance of individual variables' contributions to a given canonical

correlation, controlling for other variables, similar to beta coefficients in regression.

Comparing weights indicates the relative effect of each variable in one set to the

composite score constructed from the other set o f variables. In Function 1, the most

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Table 9

Standardized Coefficients and Structure Matrix o f the Two Canonical Functions (Fit with
Satisfaction Measures)

Function 1 Function 2

Variable Weights rs rs2 Weights rs rs2 h2

Fit

N-S -0.77 -.98 .97 -1.48 -.15 .02 .99

P-J -0.10 -.76 .58 1.14 .46 .21 .79

P-O -0.22 -.78 .61 0.75 .34 .11 .77

Rd .31 .01

Satisfaction

Work -0.33 -.86 .74 0.29 .15 .02 .76


00

Pay -0.12 .23 0.21 .19 .04 .27


1

Promotion -0.04 -.48 .23 0.69 .61 .37 .60

Supervision -0.04 -.49 .24 -0.17 -.03 .00 .25

Coworkers -0.01 -.41 .17 0.63 .57 .32 .49

Overall -0.64 -.97 .93 -0.89 -.16 .03 .98

Rd .18 .01

Rc .65 .22

Rc2 .42 .05

Note. Rc = canonical correlation coefficient; Rc2= squared canonical correlation


coefficient; rs = loadings; /?<i = redundancy coefficient for a given variable set; h2=
canonical communality coefficients. N - 260.

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important variables contributing to the correlations between the two covariates are N-S

and overall job satisfaction. In Function 2, all variables, except work, pay, and

supervision, were important in determining the canonical correlation.

Although N-S and P-J have high function coefficients (weights) in spite o f the

low structure coefficients (loadings), this mostly likely due to the relative importance of

N-S and P-J in defining the 2nd function. Both functions are statistically significant, but

the small variance explained by Function 2 ( R 2 = .05) draws into question the practical

significance of the function in revealing a combination of variables that are useful for

prediction purposes.

Canonical factor loadings represent the correlation of a canonical variable with an

original variable in its set. For example, the correlation between N-S fit and the fit

covariate for Function 1 is -.98. The factor loadings in Function 1 are all above the

absolute value of .40. Those variables with the highest weights also have the highest

factor loadings. Squared loadings (rs2) represent the percent of variance linearly shared by

an original variable with the associated canonical covariate. It is the percentage of

variance explained in an original variable by the associated canonical variable in the

function. While N-S, overall job satisfaction, and work are the most important in

determining the canonical correlation, they also share the most variance with their

respective covariates. The variance shared by N-S fit and the fit covariate is 96.8%. The

variance shared by overall job satisfaction and work with the satisfaction covariate is

93.1% and 74%, respectively. The P-J variable has a low weight (-.10) and rather high

loading (-.76), which may indicate that one or more other variable contain this same

information and the P-J variable is arbitrarily denied the credit for providing this

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information (Thompson, 2000). Since canonical correlation is a mathematical

maximization technique, the function only includes one of the variables to capture the

essence o f what they measure.

The redundancy coefficient indicates that 30.6% of the variance in the original fit

variables is accounted for by the satisfaction covariate. Similarly, 18% of the variance in

the original satisfaction variables may be predicted from the fit covariate. In Function 2,

the redundancy coefficient is approximately equal for both the fit covariate (.01) and the

satisfaction covariate (.01). These near-zero values indicate that the canonical covariates

in this function are poor predictors of the original dependent variables. Thompson (2000)

argues that the canonical communality coefficient (h2) is more important than redundancy

coefficients in interpreting results. This is the sum of rs across the functions. It measures

how much of a given original variable's variance is reproducible from the canonical

variables. If the weights obtained for each function were applied to the z score of each

participant’s score, the result would be synthetic variable scores. The coefficient h2

indicates the amount of variance in an original variable that can be reproduced by the

synthetic variables for the original variable across Function 1 and 2. For example, the

synthetic scores from N-S fit from the two functions can reproduce 99.2% of the variance

in the original N-S fit variable, or 99.2% of this original variable was useful in defining

the function. From the table, the h2values indicate that synthetic variables obtained from

this CCA for N-S fit and overall job satisfaction explained more of the variance in the

respective original variables than the other synthetic variables. Examination of r, rs , and
•y
h reveals that satisfaction with the work facet is also important in the P-E fit and job

satisfaction relationship.

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Summary. The R 2of Function 1 reveals that 42 % of the variance in the

satisfaction composite, for which overall and work satisfaction are the most important,

can be linked to the composite score of the fit variables. Function 1 can be interpreted as

the maximum correlation that can be obtained through the best linear combinations of

both sets of variables. The h2values for each of the fit scales is quite high at .99, .79, and

.73, indicating that all three types of fit are important in defining the two canonical

functions. Overall job satisfaction expectedly played the most important role in defining

the satisfaction covariate. O f the facets, satisfaction with work appears to be a more

representative dimension of the satisfaction covariate than satisfaction with pay,

promotion, coworkers, or supervision. Between the two sets of variables, P-J, P-O, N-S,

satisfaction with work, and overall job satisfaction provide the best linear combination. In

using these variables, the predictability of satisfaction with work and overall job

satisfaction combined from the collective effect of the three independent fit variables is

optimized.

Multiple Regression Analyses

The second and third research questions were: (a) is masculinity a significant

moderator of the relationship between overall P-E fit and overall job satisfaction, and (b)

is femininity a significant moderator of the relationship between overall P-E fit and

overall job satisfaction? To examine the moderating effect of gender role on the

relationship between P-E fit and job satisfaction, multiple regression analyses were

employed. From the literature, it was expected that masculinity, but not femininity, would

affect the strength of the P-E fit and overall job satisfaction relationship. Two separate

MRs =314) were performed using P-E fit as a predictor, either of the two gender

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roles, M and F, as moderating variables and overall job satisfaction, as measured by the

JIG, as the criterion. The first MR used the cross-product of P-E fit and M to determine if

masculinity acts as a significant moderating variable. The second MR used the cross-

product of P-E fit and F to determine if femininity acts as a significant moderating

variable. A statistically significant interaction of the cross-products is required to indicate

that masculinity or femininity moderate the relationship between P-E fit and job

satisfaction. To provide a clearly interpretable interaction term, it is recommended that

the moderator be uncorrelated with the predictor and the criterion (Baron & Kenny,

1986). O f the possible relationships between M and F with overall fit and M and F with

overall job satisfaction, the only significant correlation is small, between M and overall

fit (r = .15,/? < .01). Based on previous research, it was expected that overall fit would

explain more of the variance in the dependent variable than the gender roles or the

interaction variables. In performing the MRs, overall fit as measured by the average score

on the PFS entered each equation first, followed by either M or F, then either P-E fit x M

or P-E fit x F, respectively.

Assumptions. Plots of the data (A^=314) revealed no serious violation of

normality, homoscedasticity, or linearity. The VIF and Tolerance indicated that

mulitcollinearity does not preclude MR analyses on these data. The absence of Cook’s

distance > 1 (Stevens, 2002) for any case indicated that influential points were not

present in the data. The leverage statistic for each case was below the calculated critical

value [3(&+l)/«] o f .124, suggesting that the regression model was not unduly

influenced by outlying cases. However, examination of the standardized residuals

identified six cases for each MR greater than the absolute value o f 3. This indicates that

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the cases are usual and lie outside the general linear pattern of which the midline is the

regression line (Stevens). Of the identified cases, five were common to both MRs. After

determining that responses from these cases were recorded and scored correctly, they

were deleted from the data set for purposes of conducting MR. Both MRs were

performed on the new data set (N =309). Assumptions were checked again and revealed

no serious violation. The histogram, normal probability plot, and residual plot are

provided for each MR (see Appendices E through G). All Cook’s distance values were

below 1. Although the MR on P-E fit x M revealed one case possessing a centered

leverage value (. 127) slightly higher than the calculated critical value o f . 126, no further

data edits were conducted. The VIF and Tolerance measures in testing the P-E fit x F

interaction were 1.01 and .99, respectively. The VIF and Tolerance measures in testing

the P-E fit x M interaction were 1.01 and .99, respectively.

Results. Model summaries of the two MRs are presented in Table 10. As

expected, overall fit was statistically significant, explaining most of the variance in the

models (adjusted R2 = .39). Neither gender role produced statistically significant main

effects. In the P-E fit x M summary, the model explained 41% of the variance in overall

job satisfaction with overall fit (P = .63) and P-E fit x M (P = .15) emerging as

statistically significant predictors. Although the additional variance explained by the

interaction was small at AR2 = .02, it was statistically significant. However, the sample

exhibited a restricted range of M scores that decreased the variance explained than would

have a sample more representative of all possible M scores. The range of the M scores

were relatively high at 2.8 to 7.0 (SD = .84). In the P-E fit x F, the interaction was not

statistically significant. The model explained 39.7% of the variance in overall job

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satisfaction with overall fit (P = .63) emerging as the only statistically significant

predictor. Expectedly, masculinity interacted with P-E fit to affect overall job

satisfaction, whereas femininity produced no significant interaction.

Table 10

Summary o f Multiple Regression Analyses with Overall Job Satisfaction as Criterion

Variable B SEB P R2 A d jR 2 A R2

Moderator - Masculinity (M)

1. Overall Fit .21* .02 .63 .39 .39 .39

2. M -.02 .02 -.03 .39 .39 .00

3. Overall Fit x M .01* .00 .15 .42 .41 .02*

Moderator - Femininity (F)

1. Overall Fit .21* .02 .63 .39 .39 .39

2. F -.02 .02 -.05 .40 .39 .00

3. Overall Fit x F .00 .00 .02 .40 .39 .00

*P < m

The significance of the P-E fit x M interaction was further analyzed by

subgrouping participants as possessing low, medium, or high levels of masculinity. The

three levels of high, medium, and low were computed using the mean as the medium

value, one standard deviation above the mean as the high mean, and one standard

deviation below the mean as the low mean (following Aiken & West, 1991).The means

of each subgroup were calculated and plotted (Jose, P. E., 2003). Figure 1 displays the

slopes o f low, medium, and high levels of masculinity at different levels of P-E fit and

overall job satisfaction. The slopes tend to fan out as levels of P-E fit improve. The graph

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reveals that as participants experience greater P-E fit, possessing more masculine traits

becomes more advantageous in subsequent overall job satisfaction.

60.00

50.00

co 2.99
40.00
35.32| 36.78
CO 32.91,
on 30.00 30 SO'
Si
o
CG Masculinity
£ 20.00 - □ —high
O
med
10.00 —X—low

0.00
low med high
P-E Fit
Figure 1. P-E Fit x Masculinity interaction.

Two additional MRs were performed to determine if the significance of the P-E

fit x M interaction was more predictive of overall job satisfaction for men or women. For

each biological gender, the interaction with P-E fit remained statistically significant. The

interaction was more important for the female participants. The additional variance

explained by the interaction was 1.8% for males (p = . 14, p < .05) and 2.7% for females

(P = .16,p < .05). The overall variance explained for the models were quite different for

male (adjusted R = .36) and female (adjusted R = .47) participants. This discrepancy is

largely due to the difference in the main effect of overall fit in each model. For males, the

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proportion of variance explained by overall fit (P = .58,/? < .01) in job satisfaction was

35.1%. For females, this amount (P = .69,/? < .01) increased nearly 10 percentage points

to 44.7%. Fitting in with their work environment was more important for women than for

men.

Gender role’s moderating effect on the relationship between P-E fit and the

specific facets of job satisfaction was also considered. The MRs using the facet of work

as the criterion produced the only significant interaction, P-E fit x F (P = -.10), but the

contribution (AR2 = .01,/? < .05) in explaining variance was trivial. Separate MRs on

male and female participants were performed to determine if biological gender affected

this interaction on work. The statistical significance of the P-E fit x F interaction (P = -

.17) was upheld for males (AR2 - 2.7%, p < .01)) but not for females. For men,

possessing more feminine traits seems to negatively affect how perceptions of fit relate to

satisfaction with the work itself.

Using simple linear regression, the average score on the 9-item PFS explained

approximately 39.2% of the variance in overall job satisfaction. MR was performed to

determine the relative contribution of the three perceptions o f fit in predicting job

satisfaction. As the three perceptions are intercorrelated, the overlap of variance

accounted for on job satisfaction for each perception could be substantial. It is unknown

which perception accounts for the most variance. Stepwise MR was selected to allow

mathematical maximization to determine this. Results indicated that N-S fit was the only

significant predictor (adjusted R2 = .38) and, therefore, accounted for a larger portion of

job satisfaction than either P-0 and P-J. However, this does not indicate how much of the

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variance in P-O or P-J is being accounted for by N-S, only that, of the three, N-S fit alone
2
yields a higher R , than either P-O alone or P-J alone.
•y
Summary. A model of all three perceptions, N-S, P-J, and P-O, produced an R =

.39 (adjusted R2of .38). This is comparable to the R2of .41 reported by Cable and DeRue

(2002) when using a different measure of job satisfaction, three items developed by

Edwards and Rothbard (1999). In the present study, N-S emerged as the most important

predictor (P = .59), followed by P-O (P = .13), with P-J (P = -.08). Although Cable and

DeRue reported different beta weight for N-S (P = .45), P-O (P = .28), and P-J (P = .01),

their order o f importance as predictors for job satisfaction are the same found in this
•y

study. The Wherry adjusted R provided by SPSS does not indicate the predictive power

of the model on other samples from the same population (Stevens, 2002). An important

motive for developing a scale, such as the PFS, is that it is generalizable to other samples.
■y 2
For this reason, the Stein adjusted R was performed. For this model, Stein adjusted R is

.336, which indicates that the PFS would account for 33.6% of the variance in job

satisfaction if administered to another sample from the same population. The amount of

shrinkage from the Wherry (.38) to the Stein (.336) adjusted R2 is small at roughly 12%,

providing evidence o f cross validity of the model.

Factor Analyses

The final research question explored the factor structure of the Perceived Fit Scale

(PFS). Exploratory (EFA) and confirmatory factor analyses (CFA) were used to examine

the factorial validity of the PFS. With EFA, all items have loadings on all of the factors,

whereas in CFA, the researcher can specify which items load on a given factor based on

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an a priori theory. The developers of the PFS (Cable & DeRue, 2002) only reported the

results of a CFA and did not intimate that they performed an EFA.

Exploratory Factor Analysis. A varimax rotated principal components exploratory

factor analysis (EFA) served as a starting point for examining the factor structure of the

instrument. An orthogonal rotation technique, varimax, was chosen because it was

assumed that the items and scales of the PFS would be correlated. Allowing the factors to

correlate, as in an oblique rotation, would result in fewer factors in which subtle

differences would not be detected. For interpretation purposes, an oblique rotation places

correlated variables on one factor and is less sensitive to differences between the

variables. While fewer factors are easier to interpret, the tendency of the varimax rotation

to place each item on one or two factors provides a more refined factor structure in which

distinctions between factors can be construed.

Items with a factor loading of at least .40 were considered to load on that factor.

The Kaiser-Meyer-Olkin measure o f sampling adequacy of .89 and the statistically

significant Bartlett’s Test indicated the factorability of the data. The P-J items (questions

4, 5, and 6) loaded on Factor 1 and the P-O items (questions 7, 8, and 9) loaded on Factor

2. Mahalanobis distance (D2) was examined to determine outliers on the sample (N =

317). The critical value of chi-square with 12 degrees of freedom and an alpha of 0.01 is

26.22. This value was found by executing the SPSS command COMPUTE mahcutpt =

IDF.CHISQ(0.99,9). A scan of the EP value for each case resulted in two cases exceeding

the critical value. The two cases were examined and judged to be innocuous to the factor

analysis, and, therefore, were retained.

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The N-S items, questions 1, 2, and 3, loaded highest on Factor 1 with loadings of

.73, .73, and .70, but also loaded on Factor 2 with loadings of .53, .54, and .51,

respectively. The loadings indicated that the NS items shared some similarity to both the

P-J and the P-O items. The 2- factor solution explained 85.46% of the variance. Initial

inspection of a scree plot of the eigenvalues evidenced a departure from linearity

coinciding with a two-factor solution. However, this departure, or elbow, was not sharp

and retention of practically significant factors required further consideration. The Kaiser

criterion of only retaining eigenvalues greater than 1 indicates that two factors should be

retained for interpretation purposes (Stevens, 2002). The first factor explained 71.8% of

the variance and the second 13.7%. However, the third factor had an eigenvalue o f .64

and explained 7.1%. Each of the remaining factors, 4 through 9, possessed eigenvalues of

.223 or less and accounted for a trivial amount o f variance, 2.5% or less. The additional

variance explained that retaining factor 3 would provide for the solution (85.46 % for two

factors v. 92.54% for three factors), the loading pattern of the N-S items, and the

expectation that the PFS reflects three dimensions of P-E fit, prompted another EFA

requesting a three-factor solution wherein each item was allowed to load onto all three

factors.

The three-factor EFA resulted in seven items loading cleanly and expectedly on

the three factors, N-S, P-J, and P-O. Item 4 had loadings of .73 on the P-J factor and .46

on the N-S factor indicating that this item was not distinctly and fully measuring either

perception of fit. To gain greater insight into the factor structure of the PFS, specifically

item 4, “the match is very good between the demands of my job & my personal skills,” a

series of CFA models were tested.

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Confirmatory Factor Analysis. CFA was used to further test the hypothesized

factor structure and to suggest refinements to the PFS that would improve a psychometric

property (construct validity). The a priori factor structure of the PFS as posited by the

results of Cable and DeRue’s 2002 study is that three factors, labeled P-O, P-J, and N-S

fit, would explain the responses to the specified subset of the nine items. The objective is

to ascertain the ability of the nine fit items to distinguish between three separate types of

perceived fit using CFA via EQS (Bentler, 1995). A three first-order factor model

identical to that reported by Cable and DeRue was used as the baseline model against

which alternative models were evaluated. The hypothesized model in this study was a

first-order factor analysis with three first order factors fitted to the nine items. Variable

assignments are depicted in Figure 2. Items 1, 2, and 3 were loaded on FI, or the N-S

factor; Items 4, 5, and 6 were loaded on F2, or the P-J factor; and items 7, 8, and 9 were

loaded on F3, or the P-O factor. The last factor loading of the set of items for each factor
•y
was fixed to 1.0 statistical significance (Bryne, 1994). For the hypothesized model, x

(24, N = 317) = 117.01, p < .01. The Lagrange Multiplier test was used to locate a major

misspecification, the path from the P-J factor to item 4. Alternative models were sought

due to (a) this x2exceeding those found by Cable and DeRue, (b) the standard coefficient

for this path being somewhat lower than the others, and (c) R2of .73 for item 4 being

slightly lower than the others, which ranged from .82 to .94. As in the EFA performed

previously, the CFA indicates that item 4 is problematic in terms of loading cleanly on a

single factor.

Three alternative models were tested. All alternative models were nearly identical

to the hypothesized model, except for the factor assignment of item 4. In alternative

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.95 Item 1

N-S fit .97 Item 2


.90 nt
Item 3
.75

Item 4

.71 P-J fit .96 Item 5


.93 nt
Item 6
.57

.96 Item 7

P-O fit Item 8

.97 nt
Item 9

Figure 2. Hypothesized first-order confirmatory factor analysis of the Perceived Fit


Scale.

Note. x 2( 24 , N = 317) = 117.01 (p < .01 ). All of the standardized coefficients are
significant (p < . 05 ) except those not tested “nt.”

model 1, item 4 was assigned to the N-S factor and in alternative model 2, item 4 was

assigned to the P-O factor. In alternative model 3 (see Figure 3), item 4 was cross-loaded

with the N-S and P-J factor.

Evaluation of each model was based on considering a variety of fit measures, and

model comparisons were based on incremental differences in fit. These measures are now

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Item 1

N-S fit 91 Item 2


.91 nt
Item 3
.35
.72

.59 Item 4

.72 P-J fit Item 5

.93 nt
Item 6

.96 Item 7

.96
Item 8

7 nt
Item 9

Figure 3. Alternative model 3 of cross loading o f item 4.

Note. x2 (23, N - 3 1 7 ) = 62.32 (p < .001). All of the standardized coefficients are
significant (p < . 05) except those not tested “nt.”

briefly discussed. The chi-square (x ) minimum fit function test is an inferential test of

the plausibility o f a model explaining the data. It is calculated from the discrepancies

between the original and reproduced correlations among the items. As such, smaller

values indicate a better fit of the model to the data. The smallest x2 of the models tested

was alternative model 3. The goodness-of-fit index (GFI) range from 0 to 1, with values

of .9 or greater indicating a good-fitting model. The comparative fit index (CFI) assesses

fit relative to a null model using noncentrality parameters (Bender, 1988). The normed fit

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index (NFI) represents the increment of fit using the hypothesized model relative to the

fit of the null model (Stevens, 2002, p. 432). The CFI and NFI also range from 0 to 1,

with values of .9 or greater indicative of good-fitting models. A comparison of these fit

indices indicates that alternative model 3 fit the data better than the hypothesized model

or alternative models 1 and 2. The root mean-square error of approximation (RMSEA)

expresses the lack of fit due to reliability and model specification or misspecification.

The RMSEA expresses fit per degree of freedom of the model and should be less than . 1

for acceptable fit, with .05 or lower indicating a very good-fitting model. O f the models

tested, the RMSEA suggests that alternative model 3 at .07 is the only acceptable model.

The standardized root mean-square residual (RMR) is the average of differences between

the sample correlations and the estimated population correlations. The RMR has a range

from 0 to 1; values of .08 or less are desired (Hu & Bentler, 1999). Again, alternative

model 3 is the only model with an RMR (.03) that fits this criterion.

Summary. Examination of the x2values and fit indices indicated that the

alternative model 3, which provides for item 4 to cross load with the N-S and the P-J

factor, is a better fit with the data over the hypothesized model, alternative model 1, or

alternative model 2. Alternative model 3 is superior on all fit indices and measures.

Furthermore, the GFI, NFI, and CFI of this model were equal to or greater than those

reported by Cable and DeRue (2002) in both of their samples. Table 11 compares the

hypothesized model with the alternative models from this study and the hypothesized

model from the study by Cable and DeRue. As evidenced by the poor fit of the

alternative models 1 or 2 with the data, item 4 does not appear to be representative of

either N-S or P-J exclusively.

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Table 11

Comparison o f Fit Statistics

Model x2 df GFI NFI CFI RMSEA RMR

Hypothesized model 117.01 24 .93 .97 .98 .11 .09

Alternative Model l a 187.50 24 .89 .95 .96 .15 .09

Alternative Model 2b 321.13 24 .86 .91 .92 .20 .23

Alternative Model 3C 62.32 23 .96 .98 .99 .07 .03

Cable and DeRued 87-106.3 24 .92-.96 .94-.97 .96-.97 — —

Note. GFI = goodness-of-fit index; NFI = normed fit index; CFI = comparative fit index. RMSEA
= root mean-square error of approximation; RMR = root mean-square residual. aItem 4 loaded
onto the N-S factor. bItem 4 loaded onto the P-O factor.c Item 4 cross loaded onto the N-S and P-
J factors.dCable and DeRue (2002) performed analyses on two separate samples. Reported
statistics from their study for both samples are shown.

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CHAPTER V

DISCUSSION

This chapter provides a brief summary of the major findings, followed by

discussion and conclusions. Finally, implications of the findings and recommendations

for future research are discussed.

Summary of Major Findings

This study used the Perceived Fit Scale (PFS), a new measure o f person-

environment (P-E) fit, to test the moderating effect of gender roles on how individuals

perceive their suitability to their work environment and subsequent job satisfaction.

Literature on gender roles in which masculinity, but not femininity, produced positive

work outcomes guided the speculation that masculinity would interact with P-E fit to

affect overall job satisfaction, whereas femininity would not. The PFS contained nine

items designed by Cable and DeRue (2002) to measure three distinct types of fit, person-

job (P-J), person-organization (P-O), and needs-supplies (N-S). To effectively assess the

validity, reliability, and utility of a recently developed measure of P-E fit, it was thought

that the other measures should already possess a history of reliability and validity. To

counterbalance the novelty of the PFS, the study relied on popular and validated

measures o f gender role identification, the Bern Sex Role Inventory (BSRI) and of job

satisfaction, the Job Descriptive Index (JDI) and the Job in General (JIG) scales.

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A canonical correlation analysis was performed to investigate the relationship

between the three types o f fit of the PFS and the six measures of job satisfaction (work,

pay, promotion, supervision, coworkers, and overall). N-S fit and overall job satisfaction

emerged as the most important variables in defining the relationship between P-E fit and

job satisfaction. Multiple regression analysis was used to test gender roles moderating

effect. The speculation that P-E fit would significantly interact with masculinity (AR2 =

•02, p < .01), but not with femininity, to affect job satisfaction was corroborated with this

sample. Both P-E fit and the interaction of P-E fit x M were more important for women

than for men. The additional variance explained by the interaction was 1.8% for males (P

= .14,/? < .05) and 2.7% for females (P = .16,/? < .05). For males, the proportion of

variance explained by the main effect of overall fit (P = .58,/? < .01) in job satisfaction

was 35.1%. For females, this amount (P = .69,/? < .01) increased to 44.7%.

In addition to the moderational analyses of gender role, another objective of the

study was to assess the construct validity of the PFS to measure three distinct perceptions

of fit. Each of the three perceptions were measured using three items. While studies on P-

J and P-0 can be easily found in the P-E fit literature, N-S fit is introduced as a

perception not previously considered. N-S fit describes the evaluation employees make

regarding the rewards they receive in exchange for their services. Confirmatory factor

analysis performed on the 9-item scale supported the distinction between these three

types o f fit.

Discussion

The first research question considered the global relationship between P-E fit and

all measures of job satisfaction. The P-E fit scales of P-J, P-O, and N-S appear to be more

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related to overall measures of job satisfaction than to specific facets. O f the facets, work

was the only one that is closely related. Arguably, work can be considered more of a

general evaluation than when specifically considering your boss, fellow employees,

career advancement opportunities, and salary. Simple correlations indicate that work and

overall job satisfaction are more strongly related than any other facet. Survey items

designed to illicit responses concerning fit focused heavily on the work. Nothing on the

PFS elicited evaluations of coworkers or supervision specifically. It was surprising that

the PFS did not correlate more with pay and promotion as the items of the N-S scale were

constructed to conceptualize rewards. O f the facets, pay and promotion most explicitly

represent the concept of N-S in which employees evaluate the adequacy of the rewards

received in exchange for their services and contributions. Promotion may be viewed as a

reward, but the questions asking about rewards included the words “present” and

“currently,” that may have caused the respondent think only of their current job and not

to consider their future career situations.

The primary purpose of this study was contained in the second and third research

questions, which was to assess the moderating effect of gender roles on the relationship

between perceptions of P-E fit and job satisfaction. Masculinity as a main effect

performed only slightly better than femininity in predicting levels of job satisfaction. The

predictive value o f masculinity was small and that of femininity was nonexistent with

neither being significant.

The lack of significant interaction P-E fit x F indicates that femininity does not

moderate the relationship between P-E fit and job satisfaction. This is in agreement with

the literature in which femininity poorly predicts positive outcomes in both men and

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women (Bassoff & Glass, 1982; Long, 1989). However, masculinity did moderate the P-

E fit and job satisfaction relationship. While the regression models for men (36%) and

women (47%) accounted for a large portion of variance in job satisfaction, simply being

more masculine has little to do with it. Masculinity affected job satisfaction only by

through interaction with P-E fit. The significant interaction of masculinity with P-E fit

corresponded with both men (AR - 1.8) and women (AR - 2.7) being more satisfied

with the job overall. This appears to be slightly more important for women, indicating

that women possessing more masculine traits tend to achieve overall job satisfaction with

less effort than those possessing more feminine traits.

The function of a moderating variable is to affect the strength and/or direction of

the relationship between an independent variable and a dependent variable (Baron &

Kenny, 1986). The results of the present study indicated that masculinity strengthens the

positive relationship between P-E fit and overall job satisfaction. The ordinal pattern of

the slopes of different levels of masculinity at different levels of P-E fit show that the

moderating effect o f masculinity gets stronger as P-E fit increases (see figure 1). At lower

levels of P-E fit, being more masculine has little effect on overall job satisfaction.

It was surprising that masculinity produced no significant main effects and that

the effect of P-E fit x M interaction was not larger. Restriction of range may account for

the low correlation between M and overall job satisfaction. For this sample, the mean M

and F score were similarly high at 5.09 for M and 5.14 for F. The range of M scores were

between 2.7 and 7.0 and the range for F scores was slightly tighter with ranges between

2.8 and 7.0. The distribution pattern of scores revealed that low scores on either scale

were not represented in this sample. The inclusion of CPAs to the exclusion of

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individuals not possessing the CPA designation from the accounting field may have

resulted in the sample being a selected group, which are prone to low correlations

(Shavelson, 1996). The correlations for the M and F score were small at .09 and .05,

respectively. The small variance in the M score (SD = .84) and the F score (SD = .88)

provide additional evidence that restriction of range lessened the relationship between the

gender roles and over job satisfaction.

The purpose of the fourth research questions was to assess the usability of the PFS

in explaining job satisfaction and to also consider the existence and importance o f the

distinct perceptions. In line with most of the findings regarding the relationship between

P-E fit and job satisfaction (Spokane, Meir, & Catalono, 2000; Tinsley, 2000), this study

also found a positive relationship between the constructs. The overall measure of fit

obtained using the PFS performed well in predicting levels of overall job satisfaction.

More than one-third of the variance in job satisfaction was explained by scores on the

PFS. In regard to the three perceptions of fit, the findings indicate that N-S fit perceptions

seem to have a greater impact on job satisfaction than either P-J or P-O fit perceptions.

This supports Cable and DeRue’s (2002) conclusion that employees judge their

satisfaction with their job based on the fit between their personal needs and the rewards

they receive for their services more so than the fit between their values and those of the

organization (P-O fit) or the fit between their abilities and the requirements of the job (P-

J fit).

In spite of the good fit, the results of the EFA suggest that there is some overlap in

the construct measured by the three N-S items and constructs measured by the items

measuring P-O and P-J. By forcing the items to load on three factors, results indicate that

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the items are measuring distinct perceptions and the items representing each fit

perception loaded as expected. While item 4, “the match is very good between the

demands of my job & my personal skills,” was associated more with P-J fit as expected,

it was also, but to a lesser degree, associated with N-S fit. CFA also indicated that item 4

was problematic in that it did not fully represent either P-J or N-S. The other two items

designed to measure P-J focus on job demands and the person’s abilities to perform. Item

4 compares job demands with personal skills. The term “personal” in this item is more

indicative of the idiosyncratic nature of the needs embodied in the N-S items. The other

two P-J items specifically ask about abilities, training, and education, all of which assist

in the performance o f a job. It is unclear what “personal skills” means. Perhaps the phrase

was interpreted as “interpersonal skills,” which can assist in performance, or it may have

been interpreted as “personality,” which arguably connotes the wants and needs

expressed by the N-S items.

This study provides evidence supporting the contention that employees perceive

three distinct types of fit with their environment. Furthermore, it presents preliminary

evidence o f the usefulness of the scale in predicting overall job satisfaction. Assessments

o f the PFS are made in light of the results of the CCA performed in answering the first

research question and the CFA of the fourth research question. The CCA indicates that

the scales of the PFS were more closely related to overall job satisfaction than any of the

facets. O f the scales o f the PFS, N-S appears to be more important in overall measures of

satisfaction even though it was constructed to measure fit regarding rewards. For this

reason, it seemed that N-S would be more predictive of pay and promotion, as these two

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facets correspond with the construct of reward embodied in the N-S fit scale. However,

this was not supported by this study.

In general, the PFS is a valuable measure of P-E fit that possesses good

psychometric properties. The CFA indicates that P-E fit can be viewed as three distinct

perceptions of fit. The PFS evaluates these perceptions with only nine items. While

appearing simple in format, it is effective in capturing perceptions that are not easily

discernible. The PFS is useful in providing information about different types of fit, but

their role as an antecedent to job satisfaction is more predictive of overall feelings rather

than of specific areas. Fit information can indicate areas in which intervention may be

necessary to affect overall job satisfaction. Low scores on a particular scale can indicate

where a problem exists in the organization that is impacting overall job satisfaction. Low

P-J scores may indicate a training or recruitment deficit; low P-O scores may signal that

actions or procedures o f the organization are in conflict with the sensibilities of the

majority; and low N-S scores may suggest a need to examine the compensation or

promotion structure. However, the scales of the PFS are not as helpful in pinpointing

specific areas in which satisfaction may be a problem. The contribution of variables other

than P-E fit are contributing to levels of satisfaction in the facets.

Conclusions

While the study of job satisfaction was first spurred by the attainment of

organizational goals, such as cost reduction and improved performance and productivity

of employees, it has become an important means to understand how people feel about an

activity (i.e. work) that encompasses such a large part of their lives. Most of us spend half

of our waking hours five days a week at work and it makes sense that we would hope to

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draw some sense of satisfaction from it. Choosing a career that suits our talents,

disposition, and is enjoyable does not guarantee that a given job in that field will be

rewarding. The environment in which work is conducted must also be considered.

Conclusions based on the examination of either personal or environment

characteristics in isolation provide a myopic view of how people relate to their setting.

The combined influence of individual and situational characteristics determine individual

responses to an environmental stimulus (O’Reilly, Chatman, & Caldwell, 1991). The

concept P-E fit embodies the suitability of the worker to the work environment. It is the

predominant research paradigm in vocational psychology wherein the supposition is that

when the work environment supports the needs, goals, values, and talents of the worker,

more positive outcomes will be experienced for the individual, as well as for the

employer (Spokane, Meir, & Catalano, 2000).

Past research has highlighted the fact that not only must employees feel confident

in their abilities to perform the requirements of a job, but employees must also have a

sense of sharing values with the organization, to be successful and happy. As such, fit has

traditionally been discussed as a two-factor concept of values congruence, person-

organization (P-O) fit, and the ability to meet the demands o f a job, person-job (P-J) fit.

Possibly a more important perception of fit, needs-supplies (N-S), was proposed by Cable

and DeRue (2002). The N-S fit variable captures employee judgment of how adequately

their needs are fulfilled by the organization in the terms of pay, benefits, and training in

exchange for their service and contribution to the job and the organization. Neither P-J

nor P-O conceptualize the employee evaluation of fit between the exchange of rewards

received and work performed.

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The increasing numbers of women occupying professional positions prompted

social scientists, psychologists, and employers to consider how the changing status of

women affected how they experienced their work. The inconclusiveness of studies

examining the function o f biological gender in determining job satisfaction led

researchers to look beyond this demographic variable to the psychological characteristics

and behaviors that distinguish men from women in a given society. With more women in

the workplace, activities typically thought of as women’s responsibility are now being

carried out by men, and vice versa. The nature of gender roles is that they change slowly,

if at all. While it may be a necessity to perform tasks typical of the opposite gender, our

socialization to identify with our own gender’s role oftentimes makes this behavior feel

unnatural and stressful. At home, men are now taking on more typically feminine

activities, such as caring for children. To succeed in the workplace, women have to

behave in ways that contradict socially accepted feminine traits, such as when the

situation calls for them to be assertive to get their own needs met, but are socially

inclined to attend to the needs of others. The legacy of most workplaces to reward more

masculine behaviors places more strain on those socialized and expected to portray

feminine traits whether they are men or women. The masculinity of most work settings

combined with the similarity of men and women’s job satisfaction suggest that it is the

identification with the masculine gender role, and not being a man, that is advantageous

to feelings o f congruence between one’s own tendencies and the work environment.

Some evidence suggested that gender role identification may moderate, or

influence the strength and direction, of the P-E fit and job satisfaction relationship. The

ability o f gender roles to moderate how P-E fit affects job satisfaction was examined in

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the present study for two main reasons. First, several studies support the hypothesis that

dispositional variables moderate relationships among work outcome variables (Judge,

1993; George & Jones, 1996; Tang, Kim, & Tang 2000). Gender role traits are similar to

dispositions in that they are quite stable throughout life. Second, the work environment

represents a set of situations that tends to evoke behaviors and attitudes consistent with

those stereotypical o f a self-identified gender role (Eagly, 1987). The findings of this

study provide evidence that masculinity is an important moderator of P-E fit in affecting

overall job satisfaction, especially in populations where greater variability exists.

The P-E fit literature supports the positive relationship between P-E fit and job

satisfaction (Dawis 1992; Spokane, Meir, & Catalono, 2000; Tinsley, 2000). The area of

job satisfaction is rife with instruments that have been shown to possess good

psychometric properties. The instruments in this study, the abridged versions of the Job

Descriptive Index and the Job in General, were chosen because they had the added

qualities of being brief, user-friendly, and widely-used. In contrast, instruments proposing

to measure P-E fit are lengthy and required an objective evaluation of the environment.

With a subjective variable such as job satisfaction as the dependent variable, it seemed

appropriate to use survey items that elicited perceptions of the environment by the

employee, rather than items that describe the actual characteristics of the environment.

Actual congruence is less important as a proximal determinant of behavior than

perceptual congruence (Kristof, 1996). The nine items developed by Cable and DeRue

(2002) provide a brief scale that captures specific fit perceptions.

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Implications

Implications of the study's findings must be viewed in light of the strengths and

weaknesses of the study's design. A strength of the study is the response rate (63%).

While this is only considered slightly better than adequate according to Dillman (2000), it

exceeded expectations based on response rates of similar survey research and provided

sufficient data for the statistical procedures used in the study. For these reasons, no

attempt was made to account for differences between respondents and non-respondents,

differences in the two groups could have influenced the study's findings, thereby limiting

their generalizability. Findings are limited by the use of self-report instruments to

measure respondents' levels of femininity, masculinity, perceptions of fit, and job

satisfaction. However, because of the importance placed on subjective measures in

evaluations of work outcomes, self-report measures are appropriate. A limitation may be

in the presentation of items of the PFS. It is possible that order effect bias was introduced

due to the clustering of items in the subscales of the PFS. Reorganizing the 9-item scale

by commingling the items of the subscales may reduce the variance of each subscale.

P-E fit appears to be more important to women than men. It is not surprising that

fitting an environment that requires you to alter your existing behavior and attitudes is a

much larger concern that fitting into an environment that offers a readymade fit. Business

environments tend to reward more masculine traits and fitting into such an environment

will most likely result in the person changing more so than the environment.

The social construction of career success, based on masculine stereotypes, led to

the necessity of conforming to those stereotypes to achieve success in the corporate

world. The man or woman possessing more feminine traits would be at a disadvantage.

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As women are generally more feminine than men, it is the women who must be more like

men in the roles they play to gain acceptance and achieve advancement in this system.

This leads to the conclusion that more masculinity in females is preferable in terms of

fitting into the environment. Women possessing masculine traits would have to modify

their behavior less and enjoy greater initial P-E fit than more feminine women. In 1994,

Maupin and Lehman wrote that for auditors to be successful in American accounting

organizations, they must suppress or eliminate any behaviors or attitudes that may be

viewed as typically female. The results of this study suggest that now, eleven years later,

the encouragement for women to suppress their feminine tendencies has lessened.

The study results met the expectation that femininity would not interact with P-E

fit to affect job satisfaction, whereas masculinity would. However, it was not anticipated

that masculinity would affect job satisfaction in such a miniscule manner, as an

interaction with fit or as a main effect. The influx of women into accounting over the last

20 years has resulted in it becoming a female-dominated field. Presuming that the women

entering the field generally possess more feminine traits than men, the environment may

have already become more accepting of feminine characteristics and, thus, making it

easier for more feminine people to match the environment. This may account for the

large number o f feminine males in this sample. The data does indicate that more

masculine individuals have a slight advantage, although not statistically significantly so,

over more feminine individuals in experiencing higher levels of job satisfaction. When

this is examined by biological gender, more femininity in women and more masculinity

in men relates more closely with job satisfaction

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Considering femininity and masculinity nominally by each gender suggests that

masculine males and feminine females experience greater job satisfaction and fit in with

their environment better than feminine males and masculine females. Not surprisingly,

masculine males have an edge in both job satisfaction and P-E fit. Masculine females

experiencing the lowest job satisfaction was an unexpected finding. It was anticipated

that masculinity in both females and males would result in higher levels of job

satisfaction. Sex-typed individuals, masculine men and feminine women, perceive a

better fit with their environment and higher job satisfaction. While it is generally true that

masculine men experience better work outcomes, women can also achieve positive work

outcomes, namely satisfaction with their work and suitability with their environment,

without suppressing or eliminating their values and beliefs if contradictory to the

masculine stereotype.

Understanding the relationship of environment and job satisfaction provides

employers with information to maximize positive aspects of the work environment that

are under their control. Creating benchmarks of the three perceptions of fit would allow

employers to assess the effects of organizational changes. Periodic assessments of fit

would prompt management as to interventions required to retain valuable employees and

to remain competitive in attracting new talent. The PFS provides information on fit that is

specific, which will assist in effectively choosing the appropriate intervention for the

desired outcome.

The idea that the degree to which employees feel well matched with their jobs

shapes work outcomes is not a groundbreaking discovery. To be successful in an

organization or a job, a person would naturally modify their behavior at work so that it is

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more aligned with the expectations of the organization. This would happen gradually as

an employee observes the types of actions that are rewarded and those that are not

appreciated.

The main contribution of this study is that it sheds light on how the importance of

identification with the masculine gender role changes as perceptions of better fit with the

work environment changes. When levels of both masculinity and P-E fit are high,

individuals felt more satisfied with their jobs. It was expected that the main effect of P-E

fit and masculinity would predict job satisfaction. For P-E fit, this was realized in this

study. Interestingly, masculinity as a main effect had little predictive value, yet the cross-

product o f masculinity and P-E fit significantly affected job satisfaction. That masculinity

alone did not predict job satisfaction is encouraging in that the conformity to masculine

stereotypes was not a prerequisite for participants to gain a sense of satisfaction from

their job. However, the advantage of being more masculine has not disappeared in the

workplace. At equal levels of P-E fit, higher levels of masculinity in individuals boosted

job satisfaction above those with lower levels of masculinity.

Another contribution of this study is that it replicated Cable and DeRue’s (2002)

finding as to the degree to which the new scale, the PFS, predicted job satisfaction. Other

measures o f P-E fit generally predict about 10% of the variance in job satisfaction, while

the PFS predicted four times that amount. The similar predictive powers of the PFS in

this study provide evidence that the effectiveness of the scale to predict job satisfaction in

the 2002 study was not spurious.

The attainment of organizational goals, such as selection, recruitment, training,

and socialization, is a worthy reason for managing the fit perceptions of employees and

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increasing job satisfaction. All of the anticipated organizational benefits are merely

consequences that employers hope will occur by attending to the well-being of their

workforce. The ultimate beneficiary of research on P-E fit and job satisfaction is the

individual worker. A better understanding of individual vocational needs allows

employees to seek out situations that will support their unique set of skills, values, and

expectations. With the assistance of a career counselor, individuals can enhance self

knowledge regarding their occupational, establish a career plan designed to improve P-E

fit, and identify skills that require development to meet career goals. Armed with

information regarding how aspects of a particular environment match their personal likes

and dislikes, the job seeker can make choices that will foster, rather than hinder, their

future job satisfaction.

Recommendations

While the present study supports the validity of the PFS, rewording item 4, “the

match is very good between the demands of my job & my personal skills,” to reflect

occupational skills may yield more definitive results. In this study and in those of the

developers (Cable & DeRue, 2002), the reliability coefficient for the P-J scale, in which

item 4 is contained, was the lowest o f the three subscales of PFS. In this sample, deleting

the item actually increased Cronbach’s alpha slightly from .94 to .95 for the P-J subscale.

However, the deletion reduced internal consistency from .95 to .94 for overall fit. The

revision of the item is preferable to its deletion. Eliminating the item would likely reduce

reliability. Generally, a small number of items measuring a construct threatens reliability

and, as the other two constructs have three items each, face validity would also be

negatively affected if the item were simply deleted.

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Future research employing a longitudinal design may provide further insights into

the effects of mismatch between person and environment over an extended period of

time. Continuing study o f the same sample over time could yield answers as how the

relative importance o f the three fit perceptions in predicting job satisfaction change with

changes in the organization, the career field, or in the economy. Furthermore, it would

provide information on how these perceptions change for the individual. The career stage

may affect how individuals relate to their work environments. Early in a career, rewards

for services (N-S fit) rendered and the ability to perform a job (P-J fit) may be more

important. As a person’s career progresses, where they are more secure financially and in

their ability to perform, the organization’s values and culture (P-O fit) may take the

forefront. Such information would be vital for designing recruitment and retention

programs and for determining if the programs were effective in improving the match

between the employee and the job. Beyond job satisfaction, this would provide

information on how fit affects turnover.

Another consideration in the job satisfaction literature is the career stage of the

employee. For this reason, the variable of age and its potential to moderate the P-E fit and

job satisfaction relationship may provide additional insight into how P-E fit changes

through an individual’s career. This study did not find a significant difference in the job

satisfaction o f individuals with school age children in relation to those without. Possibly,

the average age, over 44 years, contributed to the small number of those reporting to have

children requiring daycare. Work and family issues have become a heightened concern of

accounting firms and the accounting profession as the workforce is increasingly

composed o f women and dual-career families. Reflecting the larger business

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environment, the accounting profession is beginning to recognize that younger

employees, regardless of gender, care more about balancing work and family than do

older generations.

A closer examination of the individual items that comprise the F score and the M

score as measured by the BSRI may shed light on the specific traits that are important to

levels o f P-E and job satisfaction. As the M and F scores are the mean scores on 10 items

each, it may be that high scores on some items of either scale is present, but the low

scores on the others is driving down the mean. The importance of relatively few traits

may be suppressed by the irrelevance of the remaining traits.

Further research may examine the measure of P-E fit obtained from the PFS as a

dependent variable with gender role as an independent variable. This is suggested for two

reasons. First, the M-score produced a statistically significant correlation with overall fit

and N-S fit, p < .01, as well as with P-J fit and P-O fit, p < .05, whereas the F-score only

produced a significant correlation with P-O fit, p < .05. Second, when gender roles are

treated as categorical variables, feminine participants scored lower, although not

statistically significant for this sample, on all three subscales of the PFS than masculine

participants. It may be that gender role does affect how employees fit in with aspects of

their environment and has implications for other work outcomes, in addition to job

satisfaction.

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Appendix A

Prenotice Letter

«Salut» «First» «Middle» «Last» «JR»


«Company»
«Addressl»
«City», «State» «Zip»

Dear «Salut» «Last»,

I am a doctoral candidate at the University of Louisville studying Human Resource


Education. A few days from now you will receive a request in the mail to fill out a brief
questionnaire for a research project being conducted to fulfill the dissertation requirement
of my degree. This study is an effort to better understand how masculine and feminine
individuals experience their work environments and if identifying with a particular
gender role affects happiness with a job.

You were among a group of 500 randomly selected from the Certified Public
Accountants residing in Kentucky I am asking to assist in completing my study.

I am writing in advance to inform you of the nature of the survey when you receive it and
that it only requires about 15 minutes of your time. Only with your help will my research
be successful. However, everyone’s time is precious and if you feel, for any reason, you
would not be able to assist by completing the questionnaire, please don’t hesitate to
contact my dissertation chairperson, Namok Choi, PhD at 502-852-4014 or me at 502-
777-8036 or robin.hinkle@insightbb.com.

Thank you for your time and consideration.

Kindest Regards,

Robin Hinkle
PhD Candidate

P.S. I will be enclosing a small token of my appreciation for your participation in my


study as a way of saying thanks.

142

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Appendix B

Cover Letter

«Salut» «First» «Middle» «Last» «JR»


«Company»
«Addressl»
«City», «State» «Zip»

Dear «Salut» «Last»,

I am writing to ask your help in a study I am conducting to fulfill the dissertation


requirement of a doctoral degree in Human Resource Education at the University of
Louisville. This study is an effort to better understand how masculine and feminine
individuals experience their work environments and if identifying with a particular
gender role affects happiness with a job.

From the Certified Public Accountants residing in Kentucky, I randomly selected 500 to
ask for their assistance in completing my study. I am requesting that you complete the
enclosed survey and return it in the envelope provided. The results of the surveys will be
used to complete my dissertation and for research purposes only.

Your answers are completely confidential and anonymous. In this package, you will find
an informed consent, containing more information on your rights as a voluntary
participant. By returning your completed survey, you voluntarily agree to participate in
this research.

While I wish it could be more, I am enclosing $ 1 as a token of my appreciation for your


participation in my study.

If you have any questions or comments about this study, please don’t hesitate to contact
me at 502-777-8036 or robin.hinkle@insightbb.com.

Thank you very much for helping with this study.

Sincerely,

Robin K. Hinkle

143

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Appendix C

Informed consent

Informed Consent for


The Moderating Effects of Gender Role on the
Relationship between Person-Environment Fit and Job Satisfaction

You are invited to participate in a research study conducted by Dr. Namok Choi and
Robin Hinkle at the University of Louisville, College of Education and Human
Development. The study will take place at the University of Louisville. Approximately
500 Certified Public Accountants will be invited to participate. Your participation in this
study will last for 15 minutes.

The purpose of this research study is to examine whether identifying with either feminine
or masculine traits affects how well a person fits with their work environment and their
subsequent job satisfaction. You are asked to complete a survey containing three
measures and a demographic questionnaire. You do not need to identify your name and
your responses will never be identified. You are provided a stamped addressed envelope
to return your completed questionnaire.

Your participation is voluntary and your confidentiality will be protected to the extent
permitted by law. The potential risks to you in participating are extremely low since the
questions asked are not sensitive in nature and the questionnaire will be returned
anonymously. The information collected may not benefit you directly, but may be helpful
to social science researchers and occupational psychologists in accessing how work
environments are likely to result in happier employees based on their identification with a
masculine or feminine gender role. A token of $1 is offered for your participation.

You may refuse to answer any questions that make you uncomfortable. You are free to
refuse to participate or withdraw you consent at any time without penalty. You
acknowledge that all your present questions have been answered in a language you can
understand and all future questions will be treated in the same manner.

This study is being conducted as a partial fulfillment of the degree requirements for a
doctoral degree in Human Resource Education.

If you have any questions about the study, please contact Dr. Namok Choi (502-852-
4014) or Robin Hinkle (502-777-8036). If you have any questions regarding your rights
as a research participant, you may call, in confidence, the Human Studies Committee
office (502-825-5188). You will be given the opportunity to discuss any questions about
your rights as a research participant, in confidence, with a member of the IRB. The IRB
is an independent committee composed of faculty and staff of the University community,
as well as lay members o f the community not connected with these institutions. The
Committee has reviewed this study.

By returning your completed survey, you voluntarily agree to participate in this research.

144

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Appendix D

Survey Instrument

Person-environment Fit, Gender Role, and Job Satisfaction Questionnaire

Section 1

Please read the following statements and circle only one number that represents your
level o f agreement.

Strongly disagree Strongly agree

1. There is a good fit between what my job


offers me & what I am looking for in a job. 1 2 3 4 5 6 7

2. The attributes that I look for in a job are


fulfilled very well by my present job 1 2 3 4 5 6 7

3. The job that I currently hold gives me just


about everything that I want from a job.... 1 2 3 4 5 6 7

4. The match is very good between the


demands o f my job & my personal skills.... 1 2 3 4 5 6 7

5. My abilities & training are a good fit


with the requirements o f my job 1 2 3 4 5 6 7

6. My personal abilities & education provide


a good match with the demands that my
job places on me.............................................. 1 2 3 4 5 6 7

7. The things that I value in life are very similar


to the things my organization values 1 2 3 4 5 6 7

8. My personal values match my organization’s


values & culture 1 2 3 4 5 6 7

9. My organization’s values & culture provide


a good fit with the things that I value in life. 1 2 3 4 5 6 7

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Section 2
A number of personality characteristics are listed below. We would like you to use those
characteristics to describe yourself, that is, we would like you to indicate, on a scale from 1 to 7,
how true of you each of these characteristics is. Please do not leave any characteristics
unmarked.
Never or Almost Always or almost
never True always true

1. Defend my own beliefs.......... 2 3 4 5 6 7


2. Affectionate............................ 2 3 4 5 6 7
3. Conscientious.......................... 2 3 4 5 6 7
4. Independent............................ 2 3 4 5 6 7
5. Sympathetic............................ 2 3 4 5 6 7
6. Moody..................................... 2 3 4 5 6 7
7. Assertive................................. 2 3 4 5 6 7
8. Sensitive to needs of others.... 2 3 4 5 6 7
9. Reliable................................... 2 3 4 5 6 7
10. Strong personality.................. 2 3 4 5 6 7
11. Understanding........................ 2 3 4 5 6 7
12. Jealous.................................... 2 3 4 5 6 7
13. Forceful................................... 2 3 4 5 6 7
14. Compassionate........................ 2 3 4 5 6 7
15. Truthful.................................. 2 3 4 5 6 7
16. Have leadership abilities......... 2 3 4 5 6 7
17. Eager to soothe hurt feelings... 2 3 4 5 6 7
18. Secretive................................. 2 3 4 5 6 7
19. Willing to take risks................ 2 3 4 5 6 7
20. Warm...................................... 2 3 4 5 6 7
21. Adaptable................................ 2 3 4 5 6 7
22. Dominant................................ 2 3 4 5 6 7
23. Tender..................................... 2 3 4 5 6 7
24. Conceited................................ 2 3 4 5 6 7
25. Willing to take a stand............ 2 3 4 5 6 7
26. Love children.......................... 2 3 4 5 6 7
27. Tactful.................................... 2 3 4 5 6 7
28. Aggressive.............................. 2 3 4 5 6 7
29. Gentle..................................... 2 3 4 5 6 7
30. Conventional.......................... 2 3 4 5 6 7

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Section 3

Think of the work you do at present. How well does each of the following words or phrases
describe vour work? Circle "Yes" if it describes your work, "No" if it does not describe it, or "?
if you cannot decide.
1. Satisfying............................................... Yes No ?
2. Gives sense of accomplishment.......... Yes No ?
3. Challenging............................................ Yes No 9

4. Dull.......................................................... Yes No ?
5. Uninteresting......................................... Yes No 9

Think of the pay you get now. How well does each of the following words or phrases describe
vour present pay?
1. Income adequate for normal expenses Yes No ?
2. Fair.......................................................... Yes No ?
3. Insecure Yes No ?
4. Well paid................................................ Yes No ?
5. Underpaid Yes No ?

Think of the opportunities for promotion that you have now. How well does each of the
following words or phrases describe vour opportunities for promotion?
1. Good opportunities for promotion Yes No ?
2. Promotion on ability............................. Yes No ?
3. Dead-end job Yes No ?
4. Good chance for promotion................. Yes No ?
5. Unfair promotion Yes No ?

Think of your supervisor and the kind of supervision that you get on your job. How well does
each of the following words or phrases describe vour supervision?
1. Praises good work.................. .............. Yes No 9

2. Tactful...................................... .............. Yes No 9

3. Annoying................................. ............... Yes No 9

4. Up to date................................ ............. Yes No 9

5. Bad........................................... .............. Yes No ?

Think of the majority of people that you work with now or the people you meet in connection
with your work. How well does each of the following words or phrases describe these people?
1. B oring...................................................... Yes No 9

2. Helpful..................................................... Yes No 9

3. Responsible.............................................. Yes No ?
4. Intelligent................................................. Yes No 9

5. Lazy........................................................... Yes No 9

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Section 3, continued

Think of your job in general. All in all, what is it like most of the time? For each of the
following words or phrases, circle "Yes" if it describes your job in general, "No" if it
does not describe it, or "?" if you cannot decide:

1. Good............................. ....... Yes No ?


2. Undesirable................... ..... Yes No ?
3. Better than most........... Yes No ?
4. Disagreeable....................... Yes No 9
5. Makes me content........ ..... Yes No 9
6. Excellent.............................. Yes No ?
7. Enjoyable...................... .... Yes No 7
8. Poor............................... ..... Yes No 7

Section 4

Please read and answer the following statements, circling only one letter where
appropriate.

1. Your age at your last birthday:_____________

2. Your gender is: a) Male b) Female

3. Your zip code:____________

4. Your company’s zip code, if different:______________

5. Do you primarily work from your home? a) yes b) no

6. Please indicate the size o f your organization:

a) Sole practitioner
b) 2 - 5 0 employees
c) 51 - 100 employees
d) 101 - 500 employees
e) 501 - 1,000 employees
f) more than 1,000 employees

7. When did you begin your current job? Month _______ Y ear_______

8. Do you have at least one child that requires daycare? a) yes b) no

Thank you!

148

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Appendix E

Multiple Regression Graphs of P-E fit x F on Job Satisfaction


Histogram

Dependent Variable: OveralIJS

70-

60-

50-

40-

U- 3 0 -

20 -

10 -

Mean = -8.29E-16
Std. Dev. = 0.995
N = 309
-4 ■2 0 2 4

Regression Standardized Residual

149

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Appendix F

Multiple Regression o f P-E fit x F on Job Satisfaction


Normal Probability Plot o f Regression Standardized Residuals

Dependent Variable: OveralIJS

0 .8 -
.Q
O
i_
Q.
£ 0 .6 -
3
o
T3
©
o 0 .4 -
a
a
X
LU
0 .2 -

0.0
0.0 0.2 0.4 0.6 0.8 1.0

Observed Cum Prob

150

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Appendix H

Multiple Regression o f P-E fit x F on Job Satisfaction


Scatterplot

Dependent Variable: OveralIJS


Regression Studentized Residual

o
»
-2

-4

Regression Standardized Predicted Value

151

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Appendix I

Multiple Regression Graphs of P-E fit x M on Job Satisfaction


Histogram

Dependent Variable: OveralIJS

60-

50-

O 40-
C

3
« 30-
k_
LL
20 -

10 -

Mean = -2.45E-16
Std. Dev. = 0.995
N = 309
-4 -2 0 2 4

Regression Standardized Residual

152

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Appendix J

Multiple Regression o f P-E fit x M on Job Satisfaction


Normal Probability Plot o f Regression Standardized Residuals

Dependent Variable: OveralIJS

0 .8 -
n
o
I.

| 0 .6 -

o 0 .4 -
e
Q.
X
11J

0 .2 -

0.0
0.0 0.2 0.4 0.6 0.8 1.0

Observed Cum Prob

153

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.
Appendix G

Multiple Regression o f P-E fit x M on Job Satisfaction


Scatterplot

Dependent Variable: OveralIJS


Regression Studentized Residual

o d*Po

- 2-

-4 -

Regression Standardized Predicted Value

154

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CURRICULUM VITAE

NAME: Robin Karol Kinser Hinkle

ADDRESS: 7510 Nottoway Circle


Louisville, KY 40214

DOB: Louisville, KY - May 17, 1969

EDUCATION
& TRAINING: B.A., Government Studies
University of Texas at Dallas
1987-91

MBA, International Management


University of Texas at Dallas
1991-94

M.S., Organizational Behavior


University of Texas at Dallas
1997-98

Ph.D., Human Resources Development


University of Louisville
2002-05

Fellowship, Army Research Institute


Consortium Research Fellows Program
2003-05

PROFESSIONAL
SOCIEITES: American Educational Research Association

PUBLICATIONS: Shadrick, S. B., Lussier, J. W., Hinkle, R. K. (2005). Concept


development for future domains: A new method of knowledge elicitation (ARI Technical
Report). Arlington, VA: U.S. Army Research Institute for the Behavioral and Social
Sciences.

155

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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